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Charter® Communications Sucks!

@WeHateCharter
Frustrated with Charter® Communications service? Seem to be banging your head against a desk when talking to Customer Service? Join over 3,766 people in a public venting!
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Founded
1993
Address
400 Atlantic Street, Stamford CT 06901
President and Chief Executive Officer
Thomas M. Rutledge
Total Compensation (2015)
$16.4m (SEC DEF 14A Filing)

 – About 16 hours ago.

My download speed has been between 4-8 mbps and my upload is at a blazing 42.6 kbps that's the fastest I've saw it all week. I call charter and tell them I'm hardwired to the modem and...

My download speed has been between 4-8 mbps and my upload is at a blazing 42.6 kbps that's the fastest I've saw it all week. I call charter and tell them I'm hardwired to the modem and they tell me it sounds like someone is on your frequency you need to contact cisco about your router. Mam I'm hardwired........... seriously am aggravated

 – About 19 hours ago.

Incredibly bad and annoying commercial. If it has anything to say, I doubt that anyone can stand to listen. Difficult to believe anyone can make a living creating such crap....

Incredibly bad and annoying commercial. If it has anything to say, I doubt that anyone can stand to listen. Difficult to believe anyone can make a living creating such crap.

 – About 19 hours ago.

Incredibly bad and annoying commercial. If it has anything to say, I doubt that anyone can stand to listen. Difficult to believe anyone can make a living creating such crap....

Incredibly bad and annoying commercial. If it has anything to say, I doubt that anyone can stand to listen. Difficult to believe anyone can make a living creating such crap.

 – About 21 hours ago.

That rap ad is the worst. And they seem to have adopted the republican approach of accusing the competition of doing exactly what they're doing with prices etc. The cable boxes are constant...

That rap ad is the worst. And they seem to have adopted the republican approach of accusing the competition of doing exactly what they're doing with prices etc. The cable boxes are constant problems. And Time- Warner people are expecting a big improvement. Hah!

 – About 1 Day ago.

I change the channel every time the Charter rap ad comes on. It is, without a doubt, the worst television ad ever!...

I change the channel every time the Charter rap ad comes on. It is, without a doubt, the worst television ad ever!

 – About 2 days ago.

They raise your rate for no reason at all and then expect you to cancel channels to keep your payment reasonable. Their service already sucks and then they increase your bill. I guess they don't...

They raise your rate for no reason at all and then expect you to cancel channels to keep your payment reasonable. Their service already sucks and then they increase your bill. I guess they don't know that we have other options for cable and internet service and I am checking out my options now. In addition, the same crappy shows play over and over and over again. Sick and tired of getting screwed.

 – About 2 days ago.

Worst commercials I've ever seen! I mute them every time....

Worst commercials I've ever seen! I mute them every time.

 – About 3 days ago.

Advertising is supposed to be appealing to the consumer who in turn buys the product. Charter has, by far, the worst commercials on the planet. When people mute the channel or change it just to avoid...

Advertising is supposed to be appealing to the consumer who in turn buys the product. Charter has, by far, the worst commercials on the planet. When people mute the channel or change it just to avoid having to hear the ad, you're defeating the purpose. You are seriously wasting your money! But I guess the obscene amounts of money you collect from your current customers makes up for that! I too would never choose Charter based on their commercials alone.

 – About 3 days ago.

Thank God for the "Mute" button on the remote! Charter's rap crap is the most annoying thing on TV. They really think that stupid stuff is going to draw new business. If we weren't...

Thank God for the "Mute" button on the remote! Charter's rap crap is the most annoying thing on TV. They really think that stupid stuff is going to draw new business. If we weren't already customers, I'd not choose them because of this.

 – About 3 days ago.

i cant even watch a 10 second video i have to run the charter speed test in order for it to load anything...

i cant even watch a 10 second video i have to run the charter speed test in order for it to load anything

 – About 4 days ago.

charter you useless shitty internet provider, constant internet problem i cant even google search anything, let alone watch a youtube video all the way or gaming. You ask me why I use you? LOL I would...

charter you useless shitty internet provider, constant internet problem i cant even google search anything, let alone watch a youtube video all the way or gaming. You ask me why I use you? LOL I would never use you had I not rent a room with a renter who uses charter. He pays the bills, however, I don't know why he would. I used to think AT&T sucks, but now I feel like AT&T's 3 mb is better than your fucking useless 72mb that never fucking worked. In the future, if I ever become a millionaire, I will destroy your company's business by setting up a company of my own or even just to help your rivals, that's how much I hate your lying shittiy internet. It's been 3 months since I moved in and started using Charter, only 2 days did it work without slow connection or NO FUCKING CONNECTION. lol fuck yourselves, you shitty higher ups of charter. Change your name to Shitter, fits you better. Oh and also, thank you for making AT&T look like it's actually trying instead like charter that can no longer stand in the isp field. At least now I won't have to tell people at&t sucks because at least I know it's better than charter.

 – About 4 days ago.

JESUS FUCKING CHRIST. It's fucking 2016. Why can I not watch a goddamn YouTube video at more than 144p without it freezing every 2 fucking seconds. I would rather shove a ripe pineapple up my ass...

JESUS FUCKING CHRIST. It's fucking 2016. Why can I not watch a goddamn YouTube video at more than 144p without it freezing every 2 fucking seconds. I would rather shove a ripe pineapple up my ass than have Charter for the rest of my life.

 – About 4 days ago.

I won't use your service because of that stupid rap commercial. Seems that every commercial your release it worse than the one that came before it. ...

I won't use your service because of that stupid rap commercial. Seems that every commercial your release it worse than the one that came before it.

 – About 4 days ago.

I won't use your service because of that stupid rap commercial. Seems that every commercial your release it worse than the one that came before it. ...

I won't use your service because of that stupid rap commercial. Seems that every commercial your release it worse than the one that came before it.

 – About 4 days ago.

I really hate the rap commercial, it's so effing annoying and stupid that I have to switch the channel until it's over. What is wrong with you people>...

I really hate the rap commercial, it's so effing annoying and stupid that I have to switch the channel until it's over. What is wrong with you people>

 – About 4 days ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 4 days ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 4 days ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 4 days ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 4 days ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 4 days ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 4 days ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 4 days ago.

I like the response from Middleton regarding dial-up lol...

I like the response from Middleton regarding dial-up lol

 – About 4 days ago.

I can always tell when a charter commerical comes on, always the same platform and annoying music and too many people in their commericals. Charter needs to looks at some of the cell phone...

I can always tell when a charter commerical comes on, always the same platform and annoying music and too many people in their commericals. Charter needs to looks at some of the cell phone commericals.
WHAT THEY REALLY NEED IS A NEW AD AGENCY.

 – About 5 days ago.

Charter makes me contemplate suicide. Always cutting out. Every 30 minutes or so. Worst service provider ever....

Charter makes me contemplate suicide. Always cutting out. Every 30 minutes or so. Worst service provider ever.

 – About 5 days ago.

Charter needs a new advertising agency. Their commercials are so obnoxious I would never do business with them because of their commercials. ...

Charter needs a new advertising agency. Their commercials are so obnoxious I would never do business with them because of their commercials.

 – About 5 days ago.

Mandeville, LA, USA - You must work for Direct TV
Charter Communications is 10 times better than Direct TV will ever be.AT&T Uverse is shit as well.Satellite and Dial Up can't compete with...

Mandeville, LA, USA - You must work for Direct TV
Charter Communications is 10 times better than Direct TV will ever be.AT&T Uverse is shit as well.Satellite and Dial Up can't compete with Cable or Charter's internet.Reliability and good damn service with On Demand kick Direct TV and other satellite companies out of the race to be the best company. Cheers once again, and GO CHARTER!

 – About 5 days ago.

Birmingham, AL, USA - You must work for Charter

Charter Communications SUCKS! They LIE when they sell you a package, if you don't know that you will soon learn!!...

Birmingham, AL, USA - You must work for Charter

Charter Communications SUCKS! They LIE when they sell you a package, if you don't know that you will soon learn!!

 – About 5 days ago.

Get a new advertising agency. Your commercials are the most annoying on the planet, especially the new one with the white guy rapping.........hurts my ears and other senses. ...

Get a new advertising agency. Your commercials are the most annoying on the planet, especially the new one with the white guy rapping.........hurts my ears and other senses.

 – About 6 days ago.

HAH. Uverse internet sucks balls and costs more.Charter is a billion times better than shit dial up as well....

HAH. Uverse internet sucks balls and costs more.Charter is a billion times better than shit dial up as well.

 – About 6 days ago.

Charter makes me wish I had dial-up....

Charter makes me wish I had dial-up.

 – About 6 days ago.

Direct TV is liquid GARBAGE. Charter is a million times better than shitty satellite.Weather absolutely shits all over your signal and cable signal is 1000 times better 99% of the time.On Demand is...

Direct TV is liquid GARBAGE. Charter is a million times better than shitty satellite.Weather absolutely shits all over your signal and cable signal is 1000 times better 99% of the time.On Demand is fucking AMAZING and the internet connection is fucking top tier as well.The price is pretty damn similar too but with Charter you actually pay for what you get unlike shitty satellite that leaves you with shitty signal and unreliability.Charter Communications is the best! If you think otherwise, then you must live where Cable sucks ass or you're a big fucking idiot.Cheers, and go CHARTER!

 – About 6 days ago.

I hate charter rap commercial!!!!!!!!!!!...

I hate charter rap commercial!!!!!!!!!!!

 – About 1 Week ago.

The largest problem with Charter, by far: why spend millions on advertising trying to trick us into thinking you have a good product when you could spend that money building one? The menu in your...

The largest problem with Charter, by far: why spend millions on advertising trying to trick us into thinking you have a good product when you could spend that money building one? The menu in your cable box is 1970s technology. It's unusable. The user experience gets an F-. That's much worse than an F. The menu is a cluttered, piece-mail mess that ONLY cares about selling more packages. Charter should not be in the business of building those boxes. If you weren't such idiots, you'd let Apple design your boxes. See, that way it would actually work. Are you CEO's at Charter stupid? Is you? People are using iphones now for a reason - they work. Charter should be partnering with Apple and or Google, to make the CUSTOMER EXPERIENCE a good one.

The only reason I have Charter internet is because it's my only option right now. But that will soon change. Make your short term money you greedy people. Because I doubt you'll be in business for long. It's a terrible business too. Terrible experience. Overpriced. 500 channels and 4 good ones. Pathetic.

 – About 1 Week ago.

Charter business offers free hosting for your website. Problem is no one in the company knows how to switch over your site from one web host to another. After over a period of 2 weeks and over 5 hours...

Charter business offers free hosting for your website. Problem is no one in the company knows how to switch over your site from one web host to another. After over a period of 2 weeks and over 5 hours on the phone with them I spoke to 15-20 different tech support reps. and I have come to the conclusion that they are all idiots there. Its really hard to believe that a company so large could have customer service so bad.

C5RIW

 – About 1 Week ago.

fucking stupid charter i can never watch a video all the way through they fuck everybody everyone who works for charter has a diny dick or a wizard sleeve...

fucking stupid charter i can never watch a video all the way through they fuck everybody everyone who works for charter has a diny dick or a wizard sleeve

 – About 1 Week ago.

I'm sick of missing the best part of a movie right at the climax of the movie they pull the shutting the TV down for 10 minutes and u miss the whole point of watching for an hour and a half ...

I'm sick of missing the best part of a movie right at the climax of the movie they pull the shutting the TV down for 10 minutes and u miss the whole point of watching for an hour and a half charter sucks!!!!!!!!!

 – About 1 Week ago.

FUCK YOU CHARTER! YOU SUCK A BAG O' DICKS!...

FUCK YOU CHARTER! YOU SUCK A BAG O' DICKS!

 – About 1 Week ago.

Charter, you on demand is THE WORST. Thanks for ruining my night, asshats....

Charter, you on demand is THE WORST. Thanks for ruining my night, asshats.

 – About 1 Week ago.

From Opelousas Louisiana Fuck Charter! You guys and your Communications can choke on a fat chode dick!...

From Opelousas Louisiana Fuck Charter! You guys and your Communications can choke on a fat chode dick!

 – About 1 Week ago.

Charter to phase out Time Warner brand. From one shitty brand to the next! http://www.bloomberg.com/news/articles/2016-05-17/so-long-time-warner-cable-charter-to-retire-much-maligned-brand...

Charter to phase out Time Warner brand. From one shitty brand to the next! http://www.bloomberg.com/news/articles/2016-05-17/so-long-time-warner-cable-charter-to-retire-much-maligned-brand

 – About 1 Week ago.

I love that every time I try playing CS:GO competitive match, it decides to fucking lose connection and I can't rejoin for 5 minutes. Literally the shittiest internet ever. I would love to see...

I love that every time I try playing CS:GO competitive match, it decides to fucking lose connection and I can't rejoin for 5 minutes. Literally the shittiest internet ever. I would love to see this company go bankrupt or just shut down.

 – About 1 Week ago.

PLEASE TAKE THAT FUCKING RAP BULLSHIT COMMERCIAL OFF MY DAMN TV,,I FUCKING MUTE IT BUT IT STILL MAKES ME SICK TO WATCH.....

PLEASE TAKE THAT FUCKING RAP BULLSHIT COMMERCIAL OFF MY DAMN TV,,I FUCKING MUTE IT BUT IT STILL MAKES ME SICK TO WATCH..

 – About 2 weeks ago.

charters internet fucking sucks ass. the most fucking unreliable internet ever. i want to rip these motherfuckers a new asshole. fuck their stocks fuck their shareholders fuck them all and fuck...

charters internet fucking sucks ass. the most fucking unreliable internet ever. i want to rip these motherfuckers a new asshole. fuck their stocks fuck their shareholders fuck them all and fuck constructive criticism they dont pay any attention to us. fucking charter in california sucks fucking ass should of never left verizon.

 – About 2 weeks ago.

charter is the worst and their dumb ass irritating commercials are enough to make you vomit,bad customer service...

charter is the worst and their dumb ass irritating commercials are enough to make you vomit,bad customer service

 – About 2 weeks ago.

Why, Charter....

Why, Charter.

 – About 2 weeks ago.

Charter You still SUCK!!! FU...

Charter You still SUCK!!! FU

 – About 2 weeks ago.

Even Comcast is better(I had it in Chicago) this is difficult to call internet. I robot my modem and router 20 times per night at least to watch YouTube in 144p -360p. it goes down every 5 mins, no...

Even Comcast is better(I had it in Chicago) this is difficult to call internet. I robot my modem and router 20 times per night at least to watch YouTube in 144p -360p. it goes down every 5 mins, no kidding . Jackson, WY

 – About 2 weeks ago.

So the last episode of Castle and you fail!!!!!! Do tired of your poor service. ...

So the last episode of Castle and you fail!!!!!! Do tired of your poor service.

 – About 2 weeks ago.

What causes the Charter wifi internet download speed to go from 40mbps to 3 mbps between speed tests?...

What causes the Charter wifi internet download speed to go from 40mbps to 3 mbps between speed tests?

 – About 2 weeks ago.

So I moved and decided to cut the cable cord from Dish Network. BIG fucking mistake. The only option in my new neighborhood is Charter Spectrum with Roku which I thought would be a great cost...

So I moved and decided to cut the cable cord from Dish Network. BIG fucking mistake. The only option in my new neighborhood is Charter Spectrum with Roku which I thought would be a great cost cutting plan. I've had 3 techs come to the house to "repair" the problem. I've been on the phone a ton checking configurations and settings.... Unplugging and resetting shit. Sometimes it works fine for a couple hours and then it freezes for 5 minutes. unplug everything and then it works for 10 minutes and then freezes again. Soooo frustrating. It takes fucking 3 hours to watch a 90 minute movie. Anyway my only solution now is to just watch about 9 HD OTA channels and that's it. All the while maybe increasing my chance to get some cancer with all the wifi flowing through the house. I guess I'll die from cancer or pure frustration. COME ON CHARTER you can do better!!!


What to do?

 – About 2 weeks ago.

Thanks, Charter; I just love it when my fucking internet goes out at least 5 times, intermittently, everyday, for 4+ hours, having no internet that I pay for. This problem has been ongoing for years,...

Thanks, Charter; I just love it when my fucking internet goes out at least 5 times, intermittently, everyday, for 4+ hours, having no internet that I pay for. This problem has been ongoing for years, and you cocksuckers fail to actually fix the problem. I'm paying well over $200/mo for your cancer internet and cable, both of which never fucking work. When it does decide to work, it's highly unstable. I'm getting fucked over by you lousy bastards everyday. It's a shame that you monopolizing bastards are the only ones who offer "service" in my area. The day another service is offered in my area, you cucks will be losing a customer and you can pick up your cancerous cable boxes and other shitty equipment in the highway.

 – About 2 weeks ago.

Charter is discriminated against the Fox news channel they turn off the the sound so you can't hear it must be stupid democratic communist that are destroying our country this is to the republic...

Charter is discriminated against the Fox news channel they turn off the the sound so you can't hear it must be stupid democratic communist that are destroying our country this is to the republic for which it stands.

 – About 2 weeks ago.

Mann fuck charter their shitty ass interbet we pay $60 a month and bought a $100 router and the router still couldn't compensate for their shitty ass fuc king Internet ever time I call all I get...

Mann fuck charter their shitty ass interbet we pay $60 a month and bought a $100 router and the router still couldn't compensate for their shitty ass fuc king Internet ever time I call all I get is a fucking robot who's fucking dumb as shit telling me to reset my router like NO BITCHA my router costed me more than your shitty Internet it's not its problem it's your fucking internet
Oh don't get me started on psn fucking can't chat with A friend and play both in a private session without ever fucking crashing MY ASS with all those commercials charter spectrum? More like charter rectum because your Internet is fucking ass

 – About 2 weeks ago.

I have half a mind to ask Charter to compensate me for the work I have lost due to their shitty-ass service, which just drops out at a moments notice. The fact that places like Sourh Korea and Japan...

I have half a mind to ask Charter to compensate me for the work I have lost due to their shitty-ass service, which just drops out at a moments notice. The fact that places like Sourh Korea and Japan have 1,000 times faster internet for a fraction of the price tells you there is something wrong with this country, where we allow these fucking mongoloids to monopolize our internet service. I hope ISIS targets you ass holes next.

 – About 2 weeks ago.

Charter is the worst company ever! NO Customer service at ALL!...

Charter is the worst company ever! NO Customer service at ALL!

 – About 2 weeks ago.

I hate charter, why is it legal for you to be the ONLY option?...

I hate charter, why is it legal for you to be the ONLY option?

 – About 2 weeks ago.

FUCK YOU, CHARTER!...

FUCK YOU, CHARTER!

 – About 2 weeks ago.

The nerve to be in a monopoly.. fucking sucks. Constantly down. They make me sick!...

The nerve to be in a monopoly.. fucking sucks. Constantly down. They make me sick!

 – About 2 weeks ago.

Charter sucks more cock than a donkey in a ISIL camp. My problem with charter is while the NSA is gaining power to watch America, they left these EVIL VIAL Blood sucking piece of shit monopoly running...

Charter sucks more cock than a donkey in a ISIL camp. My problem with charter is while the NSA is gaining power to watch America, they left these EVIL VIAL Blood sucking piece of shit monopoly running rinky dinky sick ass sorry pieces of shit who love cum so much there stomach is full in charge. We can kill Hitler, we can cure Ebola, but we can't get rid of FUCKING CHARTER. I am at point I want to call the pope and ask how much of an exorcism would it take to free America from Satin?

 – About 2 weeks ago.

No Internet AGAIN! Charter You SUCK!...

No Internet AGAIN! Charter You SUCK!

 – About 2 weeks ago.

wahhhh....."I am paying for XX mbps, but I am only getting 1 mbps..." Maybe if you didn't have so many viruses on your eMachines PC, you would be able to get more than 1 mbps....

wahhhh....."I am paying for XX mbps, but I am only getting 1 mbps..." Maybe if you didn't have so many viruses on your eMachines PC, you would be able to get more than 1 mbps.

 – About 2 weeks ago.

No internet in St Cloud MN. Called the support line 1 hour 2 minutes talking to a scripted rep and then I got hung up on or disconnected. Now all support lines are busy and have been for an almost an...

No internet in St Cloud MN. Called the support line 1 hour 2 minutes talking to a scripted rep and then I got hung up on or disconnected. Now all support lines are busy and have been for an almost an hour. God awful service. They can't see my modem, so they set up a service call for Monday, even when I told them my neighbor's Internet is also out. He won't call because he won't go through this silliness - smart. Really sad and expensive horrible company. I hate monopolies.

 – About 2 weeks ago.

No internet in Roswell Ga. Pathetic service. Much better with Comcast (and that says a lot). Sadly Comcast is not offered where I live now. Can't wait for google fiber....

No internet in Roswell Ga. Pathetic service. Much better with Comcast (and that says a lot). Sadly Comcast is not offered where I live now. Can't wait for google fiber.

 – About 2 weeks ago.

Charter needs to get there shit together. I'm tired of having to fix the damn Internet everyday because all they do is jack around...

Charter needs to get there shit together. I'm tired of having to fix the damn Internet everyday because all they do is jack around

 – About 2 weeks ago.

For the second night in a row, the Internet has been non-responsive. I have work to do for finals and nothing I try has worked. Internet seems to be down too frequently for the amount of money paid....

For the second night in a row, the Internet has been non-responsive. I have work to do for finals and nothing I try has worked. Internet seems to be down too frequently for the amount of money paid. It's the only option we have in our town

 – About 2 weeks ago.

St. Louis Blues winning game 7 and charter goes dead at the end of the 2nd period and never comes back...and before that my 80 year old neighbor calls me to say that her charter box went dead and she...

St. Louis Blues winning game 7 and charter goes dead at the end of the 2nd period and never comes back...and before that my 80 year old neighbor calls me to say that her charter box went dead and she wants to watch the Blue's tonight so called them and charter came by and dropped another box off and told her to hook it up herself...she called me...I hooked it up for her...charter must have heard about it and killed the programming before the 3rd period.
180 a month...screw charter
Chesterfield, Mo.

 – About 2 weeks ago.

Missed half of the Blues vs Stars game 7 playoff game PLUS I can't watch the Cardinals vs Angels baseball game. I thought the point of cable vs satellite would be that I'm not so adversely...

Missed half of the Blues vs Stars game 7 playoff game PLUS I can't watch the Cardinals vs Angels baseball game. I thought the point of cable vs satellite would be that I'm not so adversely affected by bad weather. I have full power at my house, can get local channels on tv with no problems, but no premium sports channels. What a sucky experience.

 – About 2 weeks ago.

Yep, no internet in Greenville, SC. Thanks Charter.


Stupid company. Bunch of losers. ...

Yep, no internet in Greenville, SC. Thanks Charter.


Stupid company. Bunch of losers.

 – About 2 weeks ago.

I have charter internet. Sitting here right now with my internet not responding and when I call the help line, it just beeps at me. Been doing this for 30 freaking minutes and it's so frustrating...

I have charter internet. Sitting here right now with my internet not responding and when I call the help line, it just beeps at me. Been doing this for 30 freaking minutes and it's so frustrating and I'm sick of having problems with them every single day! EVERY SINGLE DAY!!! literally.

 – About 2 weeks ago.

Charter Sucks Big Fat Sloppy Donkey Dick...

Charter Sucks Big Fat Sloppy Donkey Dick

 – About 2 weeks ago.

Glad to have no Internet in return for a $200+ bill, charter rocks...

Glad to have no Internet in return for a $200+ bill, charter rocks

 – About 2 weeks ago.

Charter SUCKS!!!!! - No details necessary...

Charter SUCKS!!!!! - No details necessary

 – About 2 weeks ago.

Chicopee ma. Another choppy picture instance. If they read this I hope they understand how frustrating this is. ...

Chicopee ma. Another choppy picture instance. If they read this I hope they understand how frustrating this is.

 – About 2 weeks ago.

Chicopee ma here no commercial this time but the picture is choppy again. Amazing it seems to come In Clear for the commercials. I hate charter. ...

Chicopee ma here no commercial this time but the picture is choppy again. Amazing it seems to come In Clear for the commercials. I hate charter.

 – About 2 weeks ago.

Chicopee ma here again another commercial Do you think they care about their existing customers? I think not. ...

Chicopee ma here again another commercial Do you think they care about their existing customers? I think not.

 – About 2 weeks ago.

Oh look this time we got a charter business comercial. This is rediculose. How much would my bill come down if they stopped all this advertising. Hey better than that do you think they could make the...

Oh look this time we got a charter business comercial. This is rediculose. How much would my bill come down if they stopped all this advertising. Hey better than that do you think they could make the system work properly. Unhappy in Chicopee ma.

 – About 2 weeks ago.

Now this is going to shock you. Another charter commercial. They do so much advertising I think they're starting to believe their own bs. Look out in Chicopee ma. ...

Now this is going to shock you. Another charter commercial. They do so much advertising I think they're starting to believe their own bs. Look out in Chicopee ma.

 – About 2 weeks ago.

Another stupid commercial. But my cable works sometimes. Beware if moving to Chicopee ma. ...

Another stupid commercial. But my cable works sometimes. Beware if moving to Chicopee ma.

 – About 2 weeks ago.

Charter cable sucks. The only option in the area and they know it. I have lived in other areas Comcast has no issues. Dish was the best but you can't get local stations so I fixed to deal with...

Charter cable sucks. The only option in the area and they know it. I have lived in other areas Comcast has no issues. Dish was the best but you can't get local stations so I fixed to deal with charter and watch their stupid commercials every 15 min. The should spend less on advertising and more in fixing the problems with their cable. Every month the box turns off to update when I'm watching. Why can't that happen when the box is off? I wait 15 min to update and then the picture comes back scrambled or choppy or the volume doesn't work. They suck. So the. You get to call and wade through the phone tree and the computer will send a signal to your box........ Wait wait wait. Then that doesn't work so you get to talk to someone who is trying to help but after 10 min says we'll have to send a tech out..... I hate charter. For $200 a month I should never have to worry about cable.

 – About 2 weeks ago.

Charter cable sucks. The only option in the area and they know it. I have lived in other areas Comcast has no issues. Dish was the best but you can't get local stations so I fixed to deal with...

Charter cable sucks. The only option in the area and they know it. I have lived in other areas Comcast has no issues. Dish was the best but you can't get local stations so I fixed to deal with charter and watch their stupid commercials every 15 min. The should spend less on advertising and more in fixing the problems with their cable. Every month the box turns off to update when I'm watching. Why can't that happen when the box is off? I wait 15 min to update and then the picture comes back scrambled or choppy or the volume doesn't work. They suck. So the. You get to call and wade through the phone tree and the computer will send a signal to your box........ Wait wait wait. Then that doesn't work so you get to talk to someone who is trying to help but after 10 min says we'll have to send a tech out..... I hate charter. For $200 a month I should never have to worry about cable.

 – About 2 weeks ago.

Internet disconnects at least once a day, and now this annoying 60-second (!!!) commercial with some Eminem/Macklemore wannabe "rapping" about scented candles and his cat? You've already...

Internet disconnects at least once a day, and now this annoying 60-second (!!!) commercial with some Eminem/Macklemore wannabe "rapping" about scented candles and his cat? You've already made sure there are no other cable providers in Chicopee. YOU DON'T NEED TO ADVERTISE. If you didn't have a monopoly on the city's cable lines, I'd never use your service again.

 – About 3 weeks ago.

had to call 12 times this month because of the 1 mbps for 60 bucks

mannnnnnnnnnnnnn money well fucking spent...

had to call 12 times this month because of the 1 mbps for 60 bucks

mannnnnnnnnnnnnn money well fucking spent

 – About 3 weeks ago.

Cannot even watch Youtube because it sucks so bad. ...

Cannot even watch Youtube because it sucks so bad.

 – About 3 weeks ago.

Receiving only 2mbps download of the 100 that I pay for! Absolute bullshit!...

Receiving only 2mbps download of the 100 that I pay for! Absolute bullshit!

 – About 3 weeks ago.

Receiving only 2mbps download of the 100 that I pay for! Absolute bullshit!...

Receiving only 2mbps download of the 100 that I pay for! Absolute bullshit!

 – About 3 weeks ago.

Receiving only 2mbps download of the 100 that I pay for! Absolute bullshit!...

Receiving only 2mbps download of the 100 that I pay for! Absolute bullshit!

 – About 3 weeks ago.

~0.17 Mbps here..... Same with others near here. Wow....

~0.17 Mbps here..... Same with others near here. Wow.

 – About 3 weeks ago.

The rap commercial is so annoying that I have to mute it- and we don't even have Charter cable- I've got an antenna mounted in a bucket of quickrete and I still have to hear this crap! They...

The rap commercial is so annoying that I have to mute it- and we don't even have Charter cable- I've got an antenna mounted in a bucket of quickrete and I still have to hear this crap! They really need to get a new advertising firm to beg for them. ARRRRRRRRRRRGG!

 – About 3 weeks ago.

FUCK YOU CHARTER!!!...

FUCK YOU CHARTER!!!

 – About 3 weeks ago.

Charter sales people LIE to you when selling service. I was told I had a two year price guarantee and now after one year they are raising my prices by 40 per month! This has got to STOP!

Charter sales people LIE to you when selling service. I was told I had a two year price guarantee and now after one year they are raising my prices by 40 per month! This has got to STOP!

I will never use Charter again!!

 – About 3 weeks ago.

BEWARE OF THE CHARTER STREAMING TV SERVICE

After getting an email from Charter about their free Roku 3 (which is cool) if I ad their streaming TV service through Roku for only $19.99 a...

BEWARE OF THE CHARTER STREAMING TV SERVICE

After getting an email from Charter about their free Roku 3 (which is cool) if I ad their streaming TV service through Roku for only $19.99 a month no contracts, I did. While on the phone proceeds to inform me that their "just happens to be" a $1.90 tax fee a month in "my" area. Also, the ESPN channel charges and additional $8.00 a month bringing my $19.99 a month up to $30.00 a month AND she neglected to tell me there was no CNN, HLN or Fox news channels. A very good idea from Charter but as usual the upping of the prices sucks as usual. They do give HBO or Showtime with this package for one year. Not too bad but we don't want sports channels and will cancel the service after this month.

 – About 3 weeks ago.

Charter's e-mail service is no better than dial up. It has controls for spam and blocking sender's, but they don't work! When I contact charter about it, they tell those functions...

Charter's e-mail service is no better than dial up. It has controls for spam and blocking sender's, but they don't work! When I contact charter about it, they tell those functions won't work becasue I am a head of household account,well, they did before the last so called upgrade, and what kind of stupid answer is that, features don't work becasue you are the head of the household, WTF? If you tell them the e-mail sucks, then they wave "our e-mail service is free" in your face, like then you shouldn't ask any questions or be judging that fact that it is a pice of crap. The only reason this company stays in bussiness is becaseu its a monapoly. If their customer base could shoose, they weould go out of bussiness with the poor sercive, poor help, and even poorer technology.

 – About 3 weeks ago.

So, finally contact charter after several years of terrible connection issues at midday, everyday, no matter what. I haven't said anything before, because I knew how it would end. Everything has...

So, finally contact charter after several years of terrible connection issues at midday, everyday, no matter what. I haven't said anything before, because I knew how it would end. Everything has always checked out on my end (I'm not ignorant of how to troubleshoot modems and routers, ffs, I grew up with the stuff, you HAVE to know, because f--- being at the mercy of customer service and half-assed techs) and their conclusion? "You need to contact the manufacturer of your modem and/or router." -.- RIP internet...and since money talks, THERE'S NO COMPETITION HERE, therefore, I'm stuck without options.

 – About 3 weeks ago.

I hate the new rap commercial!! It is annoying, I either mute it or change the channel!! ...

I hate the new rap commercial!! It is annoying, I either mute it or change the channel!!

 – About 3 weeks ago.

Thibodaux it suck...

Thibodaux it suck

 – About 4 weeks ago.

Fuck you Charter,
I might not know a smidge of what the other people commenting here do, but get your service to fucking work for more than a five minute period. Some of us actually need to do...

Fuck you Charter,
I might not know a smidge of what the other people commenting here do, but get your service to fucking work for more than a five minute period. Some of us actually need to do work to get paid, get your shit together so your customers don't have to wait on you to do your job. If this was occasional, maybe we'd let it slip by. It's been happening everyday. For a week. Go fuck yourselves.
Sincerely,
-Pissed off Jesusland, TX

 – About 4 weeks ago.

The "Connected Life" Charter Ad SUCKS... Do they really need to advertise? They have a monopoly on the market here in Billings. No real competition for the speeds since they have a corner on...

The "Connected Life" Charter Ad SUCKS... Do they really need to advertise? They have a monopoly on the market here in Billings. No real competition for the speeds since they have a corner on the fiber coming into the area. How it's legal is beyond me... Your "raps" and "songs/jingles" are a waste of my money (and my brainpower when they come on)

 – About 4 weeks ago.

Charters TV equipment still using technology from over 10 years ago. Only have the ability to record 2 things, or watch 1 and record 1. My direct TV can do up to 5 recordings, and record over 200...

Charters TV equipment still using technology from over 10 years ago. Only have the ability to record 2 things, or watch 1 and record 1. My direct TV can do up to 5 recordings, and record over 200 hours of HD video. That is double of the charter shit they call a DVR. Charters HD boxes do not communicate, so you cannot watch your programs in other rooms either. Their internet is years behind TWC and COX. TWC offers speeds up to 300mbps for $89.99 a month. Charter charges $199.00 per month for 100mbps. Unbelievable.

 – About 4 weeks ago.

right now my picture is blinking on and off every few seconds and the sound drops out too--on every channel...

right now my picture is blinking on and off every few seconds and the sound drops out too--on every channel

 – About 4 weeks ago.

80.91.248.202 ldn-bb3-link.telia.net
62.115.134.96 prs-bb3-link.telia.net
213.155.132.225 prs-b8-link.telia.net

Latency goes from 50 to 120+ at those nodes, i did your job...

80.91.248.202 ldn-bb3-link.telia.net
62.115.134.96 prs-bb3-link.telia.net
213.155.132.225 prs-b8-link.telia.net

Latency goes from 50 to 120+ at those nodes, i did your job for you and it wasn't hard and i didnt make any money either *gasp*

 – About 4 weeks ago.

Charter turned me into a newt!...

Charter turned me into a newt!

 – About 4 weeks ago.

They spend more time and money training customer service reps to deal with upset customers than they do fixing the problems.
They want you to rate the rep after a call, but they don't ask...

They spend more time and money training customer service reps to deal with upset customers than they do fixing the problems.
They want you to rate the rep after a call, but they don't ask you to rate the company!

 – About 4 weeks ago.

CUSTOMER SERVICE IS NON-EXISTENT. ROBO OPERATOR, & HOW ON EARTH CAN YOU ACCESS ONLINE TECH SUPPORT WHEN YOUR INTERNET IS DOWN???!!! I HATE CHARTER....

CUSTOMER SERVICE IS NON-EXISTENT. ROBO OPERATOR, & HOW ON EARTH CAN YOU ACCESS ONLINE TECH SUPPORT WHEN YOUR INTERNET IS DOWN???!!! I HATE CHARTER.

 – About 4 weeks ago.

Can't get below 100 ping in CS:GO...

Can't get below 100 ping in CS:GO

 – About 4 weeks ago.

FUCKING STUPID 30 DOWN 2 UP AND 160 PING IN CSGO...

FUCKING STUPID 30 DOWN 2 UP AND 160 PING IN CSGO

 – About 4 weeks ago.

Schittyyyy customer service...

Schittyyyy customer service

 – About 4 weeks ago.

Cable TV out in San Luis Obispo. We went through this 2 months ago and they came out and replaced all the connections and both boxes. Did not help much, we lose sound all the time for 5 to 10...

Cable TV out in San Luis Obispo. We went through this 2 months ago and they came out and replaced all the connections and both boxes. Did not help much, we lose sound all the time for 5 to 10 seconds.
Now cable out completely, I rebooted the system twice.
Charter, you have big reliability problems, to say the least.

 – About 4 weeks ago.

Charter abdolutely sucks !
We just switched and the tv streaming is aweful .
There are long periods of silence and the image freezes . I had dish and direct tv and I can say that they were...

Charter abdolutely sucks !
We just switched and the tv streaming is aweful .
There are long periods of silence and the image freezes . I had dish and direct tv and I can say that they were amazing compared to Charter .
I want to cancel . Their internet is also sooooo slow . They are the worst company .

 – About 4 weeks ago.

AUDIO ISSUES, AGAIN! ONE WORD AND THEN 20 SECONDS OF SILENCE. Seems to be happening every night from 10 PM ET until the sun comes up....

AUDIO ISSUES, AGAIN! ONE WORD AND THEN 20 SECONDS OF SILENCE. Seems to be happening every night from 10 PM ET until the sun comes up.

 – About 4 weeks ago.

I have Charter Communications for Internet, but they call daily and hang up or tell me I need cable. Nobody needs their cable. Nothing to watch. They continue to harass me with these stupid calls. ...

I have Charter Communications for Internet, but they call daily and hang up or tell me I need cable. Nobody needs their cable. Nothing to watch. They continue to harass me with these stupid calls. I am old and poor and hate cable. Once they have your phone number they are absolutely horrible. No one can stop them. GET DISH OR AN ANTENNA. DON'T GIVE THEM YOUR PHONE NUMBER. YOU'LL BE SORRY IF YOU DON' T DO AS THEY SAY!n

 – About 1 Month ago.

My television programming often has severe audio issues. Like right now: I hear a few words and then, there's 15-20 seconds of silence, another couple of words and silence again. Meanwhile,...

My television programming often has severe audio issues. Like right now: I hear a few words and then, there's 15-20 seconds of silence, another couple of words and silence again. Meanwhile, part of the video breaks up into pixels ... and if a complaint is called in, they'll do a "re-set" of the receiver which never, ever works. It simply doesn't get fixed, ever.

 – About 1 Month ago.

HOW DOES CHARTER STAY IN BUSINESS?!?

Charter email is the worst webmail on the whole planet! Nothing about the new format works well. NOTHING! It's slow, it's unresponsive...

HOW DOES CHARTER STAY IN BUSINESS?!?

Charter email is the worst webmail on the whole planet! Nothing about the new format works well. NOTHING! It's slow, it's unresponsive (just like Charter customer service). You make changes to settings - but nothing changes. They have a feedback triangle in the bottom left of the email screen, and even that doesn't work well. HOPELESS! We've dropped Charter completely.

 – About 1 Month ago.

Omg charter IS THE WORST!!! Easthampton, MA. Check out BrooklynFiber for a lovely (if cost prohibitive) anecdote. It's so soothing. Let's make Charter irrelevant!!! ...

Omg charter IS THE WORST!!! Easthampton, MA. Check out BrooklynFiber for a lovely (if cost prohibitive) anecdote. It's so soothing. Let's make Charter irrelevant!!!

 – About 1 Month ago.

Carson City NV. I have been fighting with Charter since they supposedly upgraded everyone to 60 megs. So over 2 years now I have been told by customer service that I should be getting the advertised...

Carson City NV. I have been fighting with Charter since they supposedly upgraded everyone to 60 megs. So over 2 years now I have been told by customer service that I should be getting the advertised speed. So they transfer me over to a technician who can help me but they are all full of shit. I know what I am doing and there is nothing wrong on my end. I am now and have been stuck with the 30 megs, and with wireless you only get half that.

So, I cannot run more then 2 ps4's in my house at the same time. any more then that and someone will get kicked off. Forget trying to stream video "amazon fire TV" and play games in the other room.

The local Charter office has finally told me that they have the infrastructure all wired in but corporate has not made the decision to "flip the switch" in order to give us essentially what we are paying for. Now the thing that really pisses me off is that there are a few hot spots in my area that are getting the 60 megs. OK not a big deal, but I just recently had a friend move to Carson City and only a mile or two away in a shitty neighborhood and he is now getting the 60 megs. WTF!!!!! Funny they offer the 100 megs at my house but want to charge me 250$ to install the lines but it is available. maybe they should just do their job and uphold their end of the contract.

Fucken thieves the whole lot of them.






 – About 1 Month ago.

Please bring Comcast to my town. I am not familiar with the process to make that happen, but how hard could it be?...

Please bring Comcast to my town. I am not familiar with the process to make that happen, but how hard could it be?

 – About 1 Month ago.

Oh, and if the guy saying he works for charter is not trolling: News flash dipshit- my intelligence has nothing to do with my connection quality. I could be a vegetable or I could be Einstein- My...

Oh, and if the guy saying he works for charter is not trolling: News flash dipshit- my intelligence has nothing to do with my connection quality. I could be a vegetable or I could be Einstein- My connection would still drop because, oh shockers, you guys are too inept to handle the last mile!

 – About 1 Month ago.

It says a ton about you Sharter, when even goddamn CONCAST is superior. Holy fucking shit, the amount of people on here who would prefer CONCAST! That's a sad day indeed, Sharter.

It says a ton about you Sharter, when even goddamn CONCAST is superior. Holy fucking shit, the amount of people on here who would prefer CONCAST! That's a sad day indeed, Sharter.

BTW, I don't show up as from my area because I have to use a VPN in order to get speeds faster than DIAL UP. FUCKING DIAL UP. Anyone else remember that shit? I have a neighbor who literally uses DIAL UP, because it's cheaper and just as good. Yet charter wastes money advertising to people who are already with charter. I swear, I never see an ad for another cable company. Always Charter or dish. YOU HAVE A FUCKING STRANGLEHOLD- YOU CAN STOP ADVERTISING, YOU SHITS! Maybe upgrade your goddamn infrastructure so that fucking NORTH KOREA doesn't have better internet than the USA! Too bad NK sucks in every other aspect. BUT THEY'VE GOT INTERNET FUCKING NAILED.

 – About 1 Month ago.

Internet dropped again. 4 interruptions from a 2GB download.

Charter, you call yourself an internet service PROVIDER? Think again, sunshine. Think again. ...

Internet dropped again. 4 interruptions from a 2GB download.

Charter, you call yourself an internet service PROVIDER? Think again, sunshine. Think again.

 – About 1 Month ago.

Internet has gone out 3 times in ten minutes! I assume because the internet connection is actually in use. I promise you that Charter is running the biggest fucking scam. Comcast, sign me up!

Internet has gone out 3 times in ten minutes! I assume because the internet connection is actually in use. I promise you that Charter is running the biggest fucking scam. Comcast, sign me up!

"Heh.... I bet if we charge them for internet, and disconnect it every time they use it, we can get paid for doing nothing! 'oh it's your router'.. Heh... hehehe.... 'Unplug your modem', that's a good one. OOoh Ooh! 'Restart your computer'. They'll never use a significant amount of bandwidth but we'll charge them for it."

What a fucking joke. Can someone tell me how to run my own wire to the internet backbone?

 – About 1 Month ago.

Why is it that charter is one of the largest companies out there but their set top boxes suck? I used a comcast whole house dvr system the other day and it was amazing next to the charter garbage....

Why is it that charter is one of the largest companies out there but their set top boxes suck? I used a comcast whole house dvr system the other day and it was amazing next to the charter garbage. Plus their boxes are HUGE vs the comcast ones. What a monopoly.

 – About 1 Month ago.

Charter Internet outages daily in Glendale CA, this company and their Internet service are garbage. ...

Charter Internet outages daily in Glendale CA, this company and their Internet service are garbage.

 – About 1 Month ago.

I'm watching the Blues Blackhawks hockey game and I'm not kidding, it's the only channel that does not work today! Suck it Charter!...

I'm watching the Blues Blackhawks hockey game and I'm not kidding, it's the only channel that does not work today! Suck it Charter!

 – About 1 Month ago.

Why aren't they offering the free HBO this weekend?...

Why aren't they offering the free HBO this weekend?

 – About 1 Month ago.

How the hell does this company stay in business, truly terrible. Have to use them at work and it goes down all the time. Constantly calling and having techs out to no avail. Affects the internet,...

How the hell does this company stay in business, truly terrible. Have to use them at work and it goes down all the time. Constantly calling and having techs out to no avail. Affects the internet, credit card machine and time clock. What a joke.

 – About 1 Month ago.

3 days of less than 2mbps download speed. It's supposed to be at least 30. Why don't they use email? I don't wanna sit there talking to a mindless zombie on a phone. They'll blame me...

3 days of less than 2mbps download speed. It's supposed to be at least 30. Why don't they use email? I don't wanna sit there talking to a mindless zombie on a phone. They'll blame me instead of fixing the problem on their end.

 – About 1 Month ago.

I hate that they make you have all the channels you dont get in the guide. No way to hide those channels you dont get. We recently went to the office and dropped services to the basic... $160!!!! F...

I hate that they make you have all the channels you dont get in the guide. No way to hide those channels you dont get. We recently went to the office and dropped services to the basic... $160!!!! F Charter!

 – About 1 Month ago.

Sent an email to Dan DeKalb (dan.dekalb@chartercom.com), Vice President of Customer Care detailing at least 12 issues, some major that I have experienced over the past 8 yrs. Received an email back...

Sent an email to Dan DeKalb (dan.dekalb@chartercom.com), Vice President of Customer Care detailing at least 12 issues, some major that I have experienced over the past 8 yrs. Received an email back from the director of corporate escalations asking me to call her to discuss my issues. Spoke to her today. Just like every other person at Charter, she was more concerned about viewing my account and taking notes to pass along to others than she was discussing my concerns. She spent the entire time trying to apologize (apologies don't fix or change anything!) and spewing corporate double speak. She would not discuss specific incidents and said they were committed to improving the customer experience. I almost fell off my chair laughing. She finally faked a need to get off the phone and hung up on me.

CHARTER SUCKS!!!!!!!!

 – About 1 Month ago.

trying to get the stream tv service but not offered in Nashville, TN? WTF? This sucks...

trying to get the stream tv service but not offered in Nashville, TN? WTF? This sucks

 – About 1 Month ago.

literally the worst fucking company of all time there has not been a SINGLE FUCKING DAY where the connection has been stable. suck my fucking cock u fucking retards there is a reason i pay 60 fucking...

literally the worst fucking company of all time there has not been a SINGLE FUCKING DAY where the connection has been stable. suck my fucking cock u fucking retards there is a reason i pay 60 fucking dollars a month and its not so u can take a steamy shit on my chest. i bet every fucking employee has to memorize the fucking nazi code because thats what this shitty fucking company is. FUCK

 – About 1 Month ago.

Charter refused to honor original deal. $29.99 1 year $44.99 after. Instead billed at $59.99. #ThomasRutledge lining his pockets....

Charter refused to honor original deal. $29.99 1 year $44.99 after. Instead billed at $59.99. #ThomasRutledge lining his pockets.

 – About 1 Month ago.

I'm going to end my life because of Charter® Communications!...

I'm going to end my life because of Charter® Communications!

 – About 1 Month ago.

Constantly freezes and tiling all the time now the DVR won't record won't pause won't rewind customer service sucks worst service I've ever had going back to DirecTV...

Constantly freezes and tiling all the time now the DVR won't record won't pause won't rewind customer service sucks worst service I've ever had going back to DirecTV

 – About 1 Month ago.

I had charter early 2000 in rancho cucamonga then i move get fios, come back in 2013 get directv for two years, then I crumbled relapsed f#/^ed up, and got charter for the dodgers, it was the same...

I had charter early 2000 in rancho cucamonga then i move get fios, come back in 2013 get directv for two years, then I crumbled relapsed f#/^ed up, and got charter for the dodgers, it was the same 1000 pound box with the same shi^^y guide the search sucks the dvr is out of date they just are bad. Then I cancel but I was told by charter please stay world box will be available in 6 months, 1 year later, still waiting?

 – About 1 Month ago.

December 31, 2012. Cable goes out. My dad called charter, they said they wouldn't fix it for TWO WEEKS. That's when we decided to get a Dish. Happy freaking new year to me in 2013!...

December 31, 2012. Cable goes out. My dad called charter, they said they wouldn't fix it for TWO WEEKS. That's when we decided to get a Dish. Happy freaking new year to me in 2013!

 – About 1 Month ago.

Whoever came up with the automated menu that Charter uses should seriously get Ebola. And whoever is in charge of such an incompetent company with a simply offensive customer experience should be too...

Whoever came up with the automated menu that Charter uses should seriously get Ebola. And whoever is in charge of such an incompetent company with a simply offensive customer experience should be too embarrassed to show their face in public. They dare have commercials making fun of satellite TV? Even two dixie cups with a string would be better that having to deal with the zombies who work for Charter. The services suck, the service sucks, and there are several diseases I'd rather get than have to deal with these jackasses ever again.

 – About 1 Month ago.

SUCKIEST COMPANY EVER! Around May 10th if I want to continue to watch the TCM channel under my spectrum tv I will have to pay $12 dollars more! This station has been included in practically every...

SUCKIEST COMPANY EVER! Around May 10th if I want to continue to watch the TCM channel under my spectrum tv I will have to pay $12 dollars more! This station has been included in practically every cable channel lineup since the dawn of cable! But the assholes that Charter are they state "we discovered TV networks being authorized incorrectly" What does that even mean? This change is not affecting my friends channel lineup who lives a few miles away in a nearby town. I called the CSR number several times and of course got a different answer each time.I already don't watch 90% of the channels and now they are taking my favorite one away and putting it into a higher tier. Also the fact that you cannot dvr 2 programs and watch live tv is just insane in the 21st century. Our so called high speed internet also goes out on a regular basis. I really need to find a more affordable route to good tv and internet services along with company who gives a damn about their customers!

 – About 1 Month ago.

Everyone here needs to report these issues. FCC, BBB, Attorney General.... If the merger for TWC and Brighthouse goes through we're all screwed. If you live in America we need to speak up and make...

Everyone here needs to report these issues. FCC, BBB, Attorney General.... If the merger for TWC and Brighthouse goes through we're all screwed. If you live in America we need to speak up and make it known that our problems aren't getting any better. My issues is, you call in and the automated system runs you through god knows what. If you ask for repair you get billing saying you need to make a payment. When you already have a pending payment. You whats worse those employees that have that annoying greeting. Look just answer my question and no don't ask me to take the freaking survey. Oh, one agent verifies your account then dumps you in a department that asks the same freaking questions. I understand my payments are behind but never been interrupted. Does anyone else get 10 calls a day about your payment after you already posted it? I believe this is a violation called harassment? Whatever I'm done, nite!

 – About 2 months ago.

My son says the internet kicks out at the same time every night.

I find it kicks out for a few minutes at a time all throughout the day.

Also, the screen briefly flickers to...

My son says the internet kicks out at the same time every night.

I find it kicks out for a few minutes at a time all throughout the day.

Also, the screen briefly flickers to blank black screen multiple times during every show.

WORST COMPANY EVER!!!

 – About 2 months ago.

OK I have finally decided to say goodbye to charter and you can too. I have purchased the Original JellyBean TV Streaming Media Player from Amazon link...

OK I have finally decided to say goodbye to charter and you can too. I have purchased the Original JellyBean TV Streaming Media Player from Amazon link here--->>>http://www.amazon.com/Original-JellyBean-Streaming-Media-Player/dp/B01D0FLDH0

Here's the thing I will have paid for this box in roughly two cable payments, my buddy let me borrow his for about 4 days and I have to say I am hooked. A couple of downsides -No local Channels, No recording. Thos are the two biggies.

But the pros far outweigh the cons-
Live Sports from across the globe
Free PPV's
Movies that are currently in the theatres
Android games on your tv
Facebook
Twitter
Skype
Music

OK Rant over oh yeah Charter Sucks!!

 – About 2 months ago.

I always have the internet issue. So far, i called them 20 times in 6 months. Whenever i call, they ask me to unplug modem and router. After troubleshooting they keep blaming my Router. Because of...

I always have the internet issue. So far, i called them 20 times in 6 months. Whenever i call, they ask me to unplug modem and router. After troubleshooting they keep blaming my Router. Because of them, I changed the router 3 times. Still no luck. They ask me to use their router so that it works well. And i have to pay 10$ roughly for their router even spending so much on router already. I don't know what to do or say! arguing or hanging up the phone doesn't help. Some, customer associates are so rude as well. They yell or blame me several times for the router.

Moreover, they charged me twice for the installation. The tech. said there wont be charges when he arrived. which I confirmed before getting the work done .When i spoke to the Manager, she said to confirm with the tech and waive the charges but that never happened. They over-charged me twice for the installation, where their internet signals were having issue and internet was not working.

So, far i don't have any issue with Cable. But all my 3 TV remote doesn't work on various occasions. They asked me to change the remote from the office. I have no time to waste!!!

I am really so upset with this company. Not sure, who can resolve this issue forever. I miss COMCAST :(

 – About 2 months ago.

Trying to make me pay 2 months worth for only owing 1 month. Now I don't have anyway to get internet....

Trying to make me pay 2 months worth for only owing 1 month. Now I don't have anyway to get internet.

 – About 2 months ago.

Charter is absolutely garbage. And that wouldn't be so bad... if it weren't for the fact that they have a total monopoly over the industry. Just about everywhere, they're the ONLY choice...

Charter is absolutely garbage. And that wouldn't be so bad... if it weren't for the fact that they have a total monopoly over the industry. Just about everywhere, they're the ONLY choice for high speed internet, which means paying RIDICULOUS prices on the shittiest service known to man. Outages are about as common as full moons, and if there isn't an outage, the internet may just simply stop working for you for no reason, or slow down to the speed of dial up. Their customer service is awful, their website is awful, their prices are awful, and their service is awful. The only thing good about it is when it DOES work, it's actually high speed, which you would fucking hope because that's more than what you pay for. If you don't need high speed internet or you have ANY kind of choice for high speed internet other than charter, TAKE IT. Even if you pay even MORE for fiber optic, it would be absolutely 150% worth it. MUCH better service, MUCHHHH better speed (fiber is the fastest form of internet) and you're getting SO MUCH better bang for your buck, because Charter abuses its monopolistic control of the high speed internet industry to overcharge for a truly shitty service.

Bottom line, TL;DR: If you have a choice, DO NOT UNDER ANY CIRCUMSTANCES GET CHARTER INTERNET.

 – About 2 months ago.

they suck...

they suck

 – About 2 months ago.

CHARTER is the worst thing that has ever happened there internet crashes constantly - Donnie ps fix you junk charter ...

CHARTER is the worst thing that has ever happened there internet crashes constantly - Donnie ps fix you junk charter

 – About 2 months ago.

Charter sucks. Their customer service department needs to be trained on giving a consistent story and their system needs to be fixed to actually service the customer....

Charter sucks. Their customer service department needs to be trained on giving a consistent story and their system needs to be fixed to actually service the customer.

 – About 2 months ago.

Charter's website is a piece of shit. The userface is clunky and there are a lot of crashes, making it harder for me to pay for their already overpriced internet service. It's like, what? You...

Charter's website is a piece of shit. The userface is clunky and there are a lot of crashes, making it harder for me to pay for their already overpriced internet service. It's like, what? You don't want my money that you've decided to jack the bill up with? You're a bunch of fucking morons, Charter.

 – About 2 months ago.

IRYTI

Charter suck you in with their FIRST year package pricing and then stick it to you in the second year with a substantial increase! When you are on social security, this makes things...

IRYTI

Charter suck you in with their FIRST year package pricing and then stick it to you in the second year with a substantial increase! When you are on social security, this makes things a little tough.

 – About 2 months ago.

Several years ago I left charter because a tech physically saluted me when I threatened to report his attitude problem. (He threw my remote control on the floor becacause I called to see if he was...

Several years ago I left charter because a tech physically saluted me when I threatened to report his attitude problem. (He threw my remote control on the floor becacause I called to see if he was going to show up....10 minutes after he was supposed to be there) He stole my home phone and took it outside and then got mad that I wouldn't let him back in to give it back to me. I was a woman home alone and there was no way I was opening the door again. Long story short, I switched to satellite. Fast forward to years later, living in a different city, my husband convinces me to try charter again. They give us some "great" deal and for bundling services.... For a year then our bill goes up almost double. Isn't that what they cause the competing of doing in their commercials? When we cancel and go to satellite again, they give us some crazy runaround and accuse us of keeping their modem. I don't have your stupid modem! Leave us alone! By the way, DirectTV just brought us into the 21st century! Loving how easy it is. I didn't realize how many extra steps we were taking just to watch on demand or record a show! Charter, you suck!!

 – About 2 months ago.

Um? We pay for the best service charter provides and if more than one person is on the internet, it slows down to old school DSL speed. ...

Um? We pay for the best service charter provides and if more than one person is on the internet, it slows down to old school DSL speed.

 – About 2 months ago.

Overcharged my credit card by $800 and gave me the run-around before claiming they can't return the money because the credit card hasn't been used for the payment before. Total BS becauseI...

Overcharged my credit card by $800 and gave me the run-around before claiming they can't return the money because the credit card hasn't been used for the payment before. Total BS becauseI paid the bill with that card a few months ago and have the statements to prove it. Told me I have dispute it with the bank to try to get the charge withdrawn. I can't wait to get rid of them as soon as I get my money back.

 – About 2 months ago.

Internet drops every five minutes. Lost all work, good bye charter.
Idiots came when I was not home with locked gate and buried cable through
garden area. Jerks...

Internet drops every five minutes. Lost all work, good bye charter.
Idiots came when I was not home with locked gate and buried cable through
garden area. Jerks

 – About 2 months ago.

Jackson ,WY
I am fed up with this terrible company. You know you suck as a business when there is a website with your company name followed by sucks. Bill keeps getting higher and higher...

Jackson ,WY
I am fed up with this terrible company. You know you suck as a business when there is a website with your company name followed by sucks. Bill keeps getting higher and higher channels always cut out and what's worse is we're forced into it because they have a monopoly on the area! I don't understand why their able to get away with this

 – About 2 months ago.

There service at night sucks I come home after 2nd shift and nothing month or internet again ...

There service at night sucks I come home after 2nd shift and nothing month or internet again

 – About 2 months ago.

Calling Charter is futile because they are clueless! Their answer to everything is to send out a service tech. I have had service techs tell me the people we talk to on the phone go by scripts and do...

Calling Charter is futile because they are clueless! Their answer to everything is to send out a service tech. I have had service techs tell me the people we talk to on the phone go by scripts and do not know what they are talking about. I was told tonight that what I have been experiencing for over 2 weeks could not be happening. Well, it is! I keep losing my internet connection and On Demand cable services at the same time. To get them back, I have to unscrew the cable in the back of my modem then reconnect it. This is usually twice or more daily. As soon as I do that, both my On Demand services and Internet connection return. I had 3 Charter idiots all tell me that could not be happening. Yet, it is happening. I see a light start to flash on my DVR and that is when both my internet connection is lost and my On Demand gives me a 417 Error Code. Yet, I was told that was not possible as if I do not know what is going on in my own home. I cannot believe I am paying nearly $165.00 a month for this type of horrible service. Nothing makes me more angry than dealing with Charter. Their customer service is the worst!

 – About 2 months ago.

They have no concept of tight budgets. I called in the other week and asked how they can help me lower the monthly bill. She actually suggested to cancel services. They are higher priced than Time...

They have no concept of tight budgets. I called in the other week and asked how they can help me lower the monthly bill. She actually suggested to cancel services. They are higher priced than Time Warner (I have TWC but manage my parents Charter). If Charter is approved to buyout TWC, I will find an alternative. Charter does not even have the features that the other guys do when it comes to technology so why the higher pricing?

 – About 2 months ago.

Yes, they don't care about you! You are just a revenue stream. Don't just bitch about it, form a class action law suit, there are enough people here to do it. That and some hungry law firm...

Yes, they don't care about you! You are just a revenue stream. Don't just bitch about it, form a class action law suit, there are enough people here to do it. That and some hungry law firm that sees deep pockets, will probably work on contingency... That will make them take notice.

 – About 2 months ago.

2 phone calls re: my bill
1 email re: my bill
1 postal bill re: my bill

service still connected

I only need to be told once the amount.

...

2 phone calls re: my bill
1 email re: my bill
1 postal bill re: my bill

service still connected

I only need to be told once the amount.

 – About 2 months ago.

Charter sucks. I can't stay on the internet nor my on demand has quit. Known line issue for years. I know because I worked there...

Charter sucks. I can't stay on the internet nor my on demand has quit. Known line issue for years. I know because I worked there

 – About 2 months ago.

It's March 27, 2016. Charter Free On Demand hasn't updated their programs for over a week now. No one at Charter seems to know why. This has occurred before but never this long. We have...

It's March 27, 2016. Charter Free On Demand hasn't updated their programs for over a week now. No one at Charter seems to know why. This has occurred before but never this long. We have had so many problems with Charter, their equipment, their people, etc. If there was another option we would cancel our service with them immediately!!! It's a horrible company!!!

 – About 2 months ago.

Oh look, a modem that doesn't release DHCP's to wifi routers, I wonder why that is? And a tech support that refuses to give you static IP address info to bypass their money grubbing bullshit....

Oh look, a modem that doesn't release DHCP's to wifi routers, I wonder why that is? And a tech support that refuses to give you static IP address info to bypass their money grubbing bullshit. My only choice is be held hostage to use my wifi? Fuck charter, worst fucking company ever. I thought I had it bad when I had time warner cable, no, charter is by far much worst.

 – About 2 months ago.

Charter Sucks!!! They have no respect for their customers. They believe everyone who calls them is guilty until proven innocent. They believe their policies are more important than their customers,...

Charter Sucks!!! They have no respect for their customers. They believe everyone who calls them is guilty until proven innocent. They believe their policies are more important than their customers, even ones who have been loyal for over 20 yrs. They also suck because they refuse to carry channels that customers want. I have tried for 3 years to get them to carry BeIN Sports so I could watch the US Mens National Soccer team away games. But will they? Of course not. and they blame it all on BeIN Sports!!!

Charter sucks!!!!

 – About 2 months ago.

Charter,

I worked so hard this week. Each day felt like an eternity, but I plowed forward-- one foot after the another. Each time that I nearly gave in, I reminded myself of the...

Charter,

I worked so hard this week. Each day felt like an eternity, but I plowed forward-- one foot after the another. Each time that I nearly gave in, I reminded myself of the guilt-free tv binge I was going to reward myself with once I reached my goal. Onward I went knowing I was just that much closer to Season Two of Daredevil.

Oh I fucking hate you Charter. I want to... No! I deserve to be staring mindlessly at my tv as Daredevil beats the shit out of bad guys. But no. Instead here I am writing this goddamned letter. And now, Charter, I want to beat the shit out of you. I want to punch you in the fucking throat. Then I want to grab the back of your head and drive your face into my knee Muy Thai style. After you fall limp on the ground. I dare you to get back up. I NEED you to get back up. You have a debt to pay. And this is going to take a while.

Die Charter you evil fucking piece of shit corporation. Suck on my shit.

Thoughtfully,
Average Charter Customer

 – About 2 months ago.

We're with Charter in Connecticut. Boy, they've got colossal gall to run ads on TV attacking other companies' service!!! Their incompetence and complete indifference to solving problems...

We're with Charter in Connecticut. Boy, they've got colossal gall to run ads on TV attacking other companies' service!!! Their incompetence and complete indifference to solving problems is beyond all bounds!!! Three weeks ago new neighbors moved in at the same address, and all hell broke loose -- I guess they aren't capable of dealing with more than one customer at the same address. First they disconnected everything of ours. A week later service was restored, and then we lost the cable & internet. That was restored, and then we lost our telephone. It's been two weeks since then and it still hasn't been restored. A worker came last Wednesday to fix it, and told us service would be restored in 48 hours. 8 days later still nothing. We've gone in person to the Charter office, called repeatedly to customer service, and even spoken to two different people at corporate HQ. Nobody cares, nobody wants to lift a finger to do anything. We didn't even receive an apology -- I got the impression that this situation is so common at Charter that they're accustomed to it happening. Basically everyone said the same thing -- you'll get your service back when you get it back, and nothing can be done to speed it up. And no apology. They just don't give a damn, even at corporate HQ. I can't urge potential customers strongly enough to stay away from Charter. In 64 years of life I've never encountered worse customer service!!!!! Everybody in that department from top to bottom should be fired

 – About 2 months ago.

Must be great service in TN...their commercials for MT have 'testimonials' from all their southern customers...maybe they should ask someone local for a testimonial...probably can't find...

Must be great service in TN...their commercials for MT have 'testimonials' from all their southern customers...maybe they should ask someone local for a testimonial...probably can't find anyone.

 – About 2 months ago.

STOP FUCKING CALLING ME TRICKING ME INTO BULLSHIT SURVEYS AND ASKING ME IF I WANT TO SAVE MONEY BY SWITCHING TO YOUR FUCKING BUNDLE NO I DON'T WANT TO PAY 29.99 A MONTH ONLY FOR IT TO GO TO 129.99...

STOP FUCKING CALLING ME TRICKING ME INTO BULLSHIT SURVEYS AND ASKING ME IF I WANT TO SAVE MONEY BY SWITCHING TO YOUR FUCKING BUNDLE NO I DON'T WANT TO PAY 29.99 A MONTH ONLY FOR IT TO GO TO 129.99 LATER AND STOP RAISING MY FUCKING RATE EVERY YEAR 54.99 FOR FUCKING INTERNET AFTER 3 YEARS IF ANYTHING THE LONGER I'M WITH YOU MY PRICE SHOULD GO DOWN........ NOT UP BUT OF COURSE MY OPTIONS ARE YOU OR FUCKING DSL.... SO I GUESS JUST KEEP RUBBING YOUR NIPPLES

 – About 2 months ago.

I'm leaving Charter after 3 months. their interface is 10 years out of date. My internet speed is ok but they have blocked nearly all secondary channels from Roku (Syfy, Comedy Central, History,...

I'm leaving Charter after 3 months. their interface is 10 years out of date. My internet speed is ok but they have blocked nearly all secondary channels from Roku (Syfy, Comedy Central, History, A&E). I saved a few dollars switching to them but it has NOT been worth it. I guess it's back to AT&T Uverse

 – About 2 months ago.

I just moved and the installer came out 3/16/16 at 4-5 pm time frame. Yesterday 3/21/16 I received my charter bill for a whole month plus installment so I called the customer service she said yes we...

I just moved and the installer came out 3/16/16 at 4-5 pm time frame. Yesterday 3/21/16 I received my charter bill for a whole month plus installment so I called the customer service she said yes we charge you a month in advance. This company truly sucks I havent had my cable five days and already a 200.00 bill. I think BBB is a better place to report this scam.

 – About 2 months ago.

THANK GOD................my days of Charter are over with. Just made my final payment and I have no more dealings with these people. Their incompetent, rude, shitty e-mail program and service is now...

THANK GOD................my days of Charter are over with. Just made my final payment and I have no more dealings with these people. Their incompetent, rude, shitty e-mail program and service is now behind me. After 18 year of service, I'M DONE!! I will NEVER go back to these people again. I feel as I should celebrate. Drinks all a round.

 – About 2 months ago.

I go to play me call of duty next hang I know I'm signed out ever 5 min with a error that should say hey moron get rid of chatter and switch to a real company god I hate these people when the guys...

I go to play me call of duty next hang I know I'm signed out ever 5 min with a error that should say hey moron get rid of chatter and switch to a real company god I hate these people when the guys come out I teach them how to set up a damn router pathetic company and horrible service

 – About 2 months ago.

Athens, GA - Signed my elderly Mother up for TV, internet, and phone service with Charter in Feb. 2016. TV works ok for the most part. The problem is with the internet and phone service. Having to...

Athens, GA - Signed my elderly Mother up for TV, internet, and phone service with Charter in Feb. 2016. TV works ok for the most part. The problem is with the internet and phone service. Having to reboot the modem is turning out to be a daily problem. This is especially an issue as the phone is connected through the Cisco internet modem and is affected when the modem is not functioning properly. Power cycling the modem is the only solution I have found so far. For me this would not be too much of a burden, but for my elderly Mother it is a problem. I was thinking about switching my own internet service from AT&T Uverse as the speed/price ratio for Charter seems to be much better (AT&T 20Mbps/$60+ vs Charter 60+Mbps/$30 for internet part of the teaser combo package). But now I am hesitating because my AT&T Uverse has always been rock solid for me. Still, rebooting the Charter modem is not that big a deal for me so I may switch anyway. Decisions, decisions!

 – About 2 months ago.

Really horrible customer service. Attempting to get any information on the services they offer is really horrible. Customer service representative told me that they were unable to talk about the...

Really horrible customer service. Attempting to get any information on the services they offer is really horrible. Customer service representative told me that they were unable to talk about the products they offer. Holy bejezus. You can't provide any information on the products you offer??? Wow. I'm glad I don't have charter as my cable provider. It seems like they don't want business. Think I'll go with another provider that can actually provide information about the services they offer.

 – About 2 months ago.

Charters internet is fine, you should try power cycling your equipment every once in a blue moon. One thing that charter messed up was the crappy website for emails. Every time I call in there is a...

Charters internet is fine, you should try power cycling your equipment every once in a blue moon. One thing that charter messed up was the crappy website for emails. Every time I call in there is a known issue with something. Not able to send emails from safari. The website timing you out its been a known issue for 8 months whoever was responsible for the email program should be shot. Charter email is terrible but I suppose I am the one to blame. I changed my email I use to a gmail account and started forwarding all my emails to that email, and it is the best thing I have done.

 – About 2 months ago.

Awesome that Charter advertises on the I hate charter site!...

Awesome that Charter advertises on the I hate charter site!

 – About 2 months ago.

Charter Sucks! The internet is crappy they increase your bill without any notifications and they monopolize areas and force you to use them. If you have ANY other options in your area go with that...

Charter Sucks! The internet is crappy they increase your bill without any notifications and they monopolize areas and force you to use them. If you have ANY other options in your area go with that option because no one sucks as much as Charter.

 – About 2 months ago.

They want me to pay for their spectrum silver to be able to watch TruTV. When I call to ask, I find out that this is only true is some markets, so I guess I live in the Fuck-you land for charter. ...

They want me to pay for their spectrum silver to be able to watch TruTV. When I call to ask, I find out that this is only true is some markets, so I guess I live in the Fuck-you land for charter. Only place I know where this channel is not part of basic fucking cable TV, YOU fucking SUCK charter

 – About 2 months ago.

They want me to pay for their spectrum silver to be able to watch TruTV. When I call to ask, I find out that this is only true is some markets, so I guess I live in the Fuck-you land for charter. ...

They want me to pay for their spectrum silver to be able to watch TruTV. When I call to ask, I find out that this is only true is some markets, so I guess I live in the Fuck-you land for charter. Only place I know where this channel is not part of basic fucking cable TV, YOU fucking SUCK charter

 – About 2 months ago.

Hey! You, yes- you!! Do you want shit tier internet that gets throttled unless you use a VPN? Do you want your internet to drop during important skype calls? Does never knowing how long the internet...

Hey! You, yes- you!! Do you want shit tier internet that gets throttled unless you use a VPN? Do you want your internet to drop during important skype calls? Does never knowing how long the internet will be up interest you? What about being advertised to about the services you know to be shit on TV. That's right, even if your TV isn't skipping around you are subjected to listening to these grandiose claims of the same service you're tired of. Well if you like any of what I've just said...

CHARTER COMMUNICATIONS IS FOR YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!

FUCK YOU CHARTER!!!!


As soon as I can I'm moving to an area which will have a different provider. Hopefully that one will not be anything like this one.

 – About 2 months ago.

Charter Spectrum is a price gouging organization of the first magnitude.
I live in Jackson Hole Wyoming and the tv service sucks. At times the
picture is great and then other times during...

Charter Spectrum is a price gouging organization of the first magnitude.
I live in Jackson Hole Wyoming and the tv service sucks. At times the
picture is great and then other times during the day it is fuzzy.

The hijacking after the first year of service is criminal. Service stays the
same, i e, crappy and the rates go through the roof.

I wonder why the FCC does not crack down on this piracy and run Charter
Spectrum out of town.

Calling to this company for information or technical is a waste of time. At one
time a tech tried to re-set my cable box remotely and killed it. I had to wait for
3 days for a tech to come to my apt and re-set the box.

I asked the company for a credit and was ignored
.

 – About 3 months ago.

Can't even watch my team CAROLINA FUCKING PLAY IN THE ACC TOURNAMENT shit keeps going out, I'm done with this fucked up company!!...

Can't even watch my team CAROLINA FUCKING PLAY IN THE ACC TOURNAMENT shit keeps going out, I'm done with this fucked up company!!

 – About 3 months ago.

Dumb fucks dont know their assholes from their earholes. Internet speeds suck, they have no clue how to configure a dual band router....

Dumb fucks dont know their assholes from their earholes. Internet speeds suck, they have no clue how to configure a dual band router.

 – About 3 months ago.

And now we're up to two outages tonight - http://metalheadny.blogspot.com/p/charter-sucks.html - there's the screenshots for the two fubars I've had since I've been home this evening...

And now we're up to two outages tonight - http://metalheadny.blogspot.com/p/charter-sucks.html - there's the screenshots for the two fubars I've had since I've been home this evening (will be putting one up each time this happens, tech support is a joke so maybe, just maybe public shaming will help... HA!)

 – About 3 months ago.

So here in Roxboro, NC, Charter is the only viable internet provider. Well, they were; now I am seriously considering the 10MBS DSL line as it will be significantly better than this shit that I am...

So here in Roxboro, NC, Charter is the only viable internet provider. Well, they were; now I am seriously considering the 10MBS DSL line as it will be significantly better than this shit that I am stuck with utilizing Charter for 'high speed internet.'

So here's the full story nice and summarized - We move here in July and cable TV and internet are installed within a few days. This gives me hope as in New York it took two weeks to get Time Warner to come out and hook us up. That was the end of the good news. We have a temporary supply line installed... that's draped across the fucking main road in our park and driven over daily. This is just temporary though as they'll be out to bury a fresh line in a few days. Three months later, this finally happens. This doesn't fix anything though as EVERY FUCKING NIGHT just before midnight, the internet doesn't quite die. It's just on its deahtbed with a ping of anywhere from 500-2500ms, downloads dropping to anywhere between .25mbs (that's DIAL UP FUCKING SPEED) and 5mbs and upload steady at about .5mbs.

This lasts for anywhere from 30 minutes to 10-15 hours if we don't call Charter and have them reset the hardware (resetting it myself doesn't always fix this issue, and yes, I know how.) And the best fucking answer I get from these god forsaken morons is "Well, I can send a technician out there Friday afternoon to look at it?" Well, as I fucking told you, this happens at midnight. You wanna send one out at midnight? No? Then shut the fuck up and FIX YOUR GOD DAMNED INFRASTRUCTURE!

Oh, and for the back-story, we're promised 60 megs down and 5 up. It's steady at about 25-30 megs down and 2-3 up - I'm ok with this. PISSED that I was flat out lied to as the fucking technician that installed our service and got us rolling said he checked the speeds and we're getting the promised 60. Bullshit. Wish I had checked before he left so I could have called him on his bullshit. Now we're capped at 15megs down and even the customer service reps I talk to tell me they've never heard of anything below 20 in our area. So what the fuck? Fuck these fucking fucked up ass fucks.

 – About 3 months ago.

I feel as though it will take an act of God for Charter to admit that the reason I have intermittent service is their fault. Something with the lines to my house or even the lines to my neighborhood....

I feel as though it will take an act of God for Charter to admit that the reason I have intermittent service is their fault. Something with the lines to my house or even the lines to my neighborhood. Unfortunately, they are the only ones I will go with. My other option if Frontier DSL and their best internet is Charter's worst - speed-wise. They are sending a line tech out in 2 days to check the lines. Mind you I have been complaining about this for 5 years now. I haven't been able to log into the web site either! I mean, ever!

 – About 3 months ago.

The cable TV goes in and out. But they never reimburse me for lost service. Then, I have trouble with the digital TV receivers and I waste my time with a robot from customer service because Charter...

The cable TV goes in and out. But they never reimburse me for lost service. Then, I have trouble with the digital TV receivers and I waste my time with a robot from customer service because Charter is too cheap to provide a real human. But, they still charge me extra for the receivers. They don't care if they waste your time with lousy service. This company is horrible.

 – About 3 months ago.

The worst fucking internet I have ever had. I miss Comcast. Fuck this company. ...

The worst fucking internet I have ever had. I miss Comcast. Fuck this company.

 – About 3 months ago.

Four of us, me amd my friends in different location in city of Auburn, Alabama has simultaneously disconnected and especially my internet was 'no internet' for 30 minutes. What the heck is...

Four of us, me amd my friends in different location in city of Auburn, Alabama has simultaneously disconnected and especially my internet was 'no internet' for 30 minutes. What the heck is wrong with Charter? We pay for just still-a-fucking-slow Internet to work but this Charter shit is slow as fuck and always get disconnected and discontinuous in Internet connection. WTF

 – About 3 months ago.

My internet seems to turn off every 15 minutes. Ever since the charter guy came out here 3 days ago it has been worse, and now I get only 5 Min of useful internet before I have to unplug my modem and...

My internet seems to turn off every 15 minutes. Ever since the charter guy came out here 3 days ago it has been worse, and now I get only 5 Min of useful internet before I have to unplug my modem and router. I'm on the phone with the lady now and she is telling me how This guy will have to come back out here and fuck around in my house for another few hours for $45. Last time he drilled a fucking 1.5inch hole in my hardwood floor to run a cable from the basement!!! It's the most obvious hole I've ever seen. Now she's telling me to talk to call belkin because she can't help me. I'm not an angry guy, nor am I a rude person, but This person brings the worst out of me.

 – About 3 months ago.

I can't stand that WITCH! " Who wants a contract?" I want to slap her!! My chest gets tight just listening to her twangy voice!!!! SHUT UP!!!!
I literally put my fingers in my ears...

I can't stand that WITCH! " Who wants a contract?" I want to slap her!! My chest gets tight just listening to her twangy voice!!!! SHUT UP!!!!
I literally put my fingers in my ears and sing just to keep myself from her that voice!!

 – About 3 months ago.

For the money I pay for charter especialy what I've seen on another cable companie (Comcast) get a lot, not stuck in ancient 5 yrs ago cable like charter is ...

For the money I pay for charter especialy what I've seen on another cable companie (Comcast) get a lot, not stuck in ancient 5 yrs ago cable like charter is

 – About 3 months ago.

I have a few long term problems with charter. The first started after I discontinued television service, but kept phone and internet: The signal would cut out randomly and then go out completely. That...

I have a few long term problems with charter. The first started after I discontinued television service, but kept phone and internet: The signal would cut out randomly and then go out completely. That happened on numerous occasions for multiple years and it actually destroyed my 4.0 GPA by keeping me from completing online homework on time. Why did it happen? They put a trap on the line to block the signal to the TV that I wouldn't have time for anyway, and the trap goes bad. They spent more money replacing the traps than they would ever get from me, but they just won't remove it. Now they use an encrypted digital signal so the traps are useless, but guess what? They won't remove the trap! I'm no longer a phone customer, relying entirely on cell phone, because when the internet randomly goes out the phone would as well and I had to call them so much I grew to rely on the cell phone more anyway.

More recently, they rebranded as "Charter Spectrum" - their website physically hurts my eyes due to the jumbo formatting and odd contrast. Just looking at their website causes me discomfort, but they can't seem to get anything to work right. So I wanted to pay my bill, and I log in, and then I get logged back out "due to inactivity" and on more than one occasion I get a late fee because I am not allowed to even SEE my due date, they don't mail me the bill, and won't tell me the information over the phone or chat without the pin that I didn't set up because they want it on the bill I am not allowed to access. As far as I am concerned, Charter Spectrum is just a scam to degrade the user experience and justify more fees.

 – About 3 months ago.

Had my internet going in and out forb two months! Finally had a service guy come out and fix it, one week later my cable is freezing! Frustrating!...

Had my internet going in and out forb two months! Finally had a service guy come out and fix it, one week later my cable is freezing! Frustrating!

 – About 3 months ago.

Charter sucks!...

Charter sucks!

 – About 3 months ago.

Charter will not allow us to have the Roku streaming tv service ALONE for $20.00 a month like they offered my friend 1 mile away in the same county. We cut our tv service off because it was going from...

Charter will not allow us to have the Roku streaming tv service ALONE for $20.00 a month like they offered my friend 1 mile away in the same county. We cut our tv service off because it was going from $65.00 a month to 70-something a month. We have Rokus, and have watched the streaming app when we had the tv service but they lied to us 3 times with 3 different lies about why they won't offer it to us. Actually, only ONE guy told us the truth. He said they won't give it to us because we just cut off our tv service. So it's punishment? Are you fucking kidding me? Just wait you fucking assholes, the day will come when other competitors arrive and we will be gone from charter! Lying pinheads!

 – About 3 months ago.

Despite sending a letter directly to Mr. Thomas M. Rutledge dated August 31, 2015, accompanied by a copy of my husband's death certificate showing that he passed away August of 2012, I received an...

Despite sending a letter directly to Mr. Thomas M. Rutledge dated August 31, 2015, accompanied by a copy of my husband's death certificate showing that he passed away August of 2012, I received an email today(My mailbox!) addressed to my late husband. In spite of the fact that this service was supposed to be in both our names, and I am the one paying for this service every month, they still seem to prefer leaving the service in the name of a person who has been deceased now for 3-1/2 years. The response I received when I called today was that "they could send me a form to fill out". I'm tired of fighting this battle and do not understand why Charter delights in harassing a widow who has been a good customer since the 1980's! I'm now checking other companies so I can switch.
Code: GRAVC

 – About 3 months ago.

They're ok...

They're ok

 – About 3 months ago.

Absolutely the worst tv/internet/land line phone company in the world! The have the worst service period. How can other companies offer multi room dvr with more then 2 recording at once but not...

Absolutely the worst tv/internet/land line phone company in the world! The have the worst service period. How can other companies offer multi room dvr with more then 2 recording at once but not Charter??? They have to most compressed picture ever also I have never seen so many pixelated shows in my life . I can hook up and antenna and get a better picture. Their Customer service people that I constantly get stuck with are complete fucktards. Someone needs to buy this company and make it right or buy it and close it down and write it off as a lost investment.

P.S. FUCK YOU CHARTER!

 – About 3 months ago.

FUCKING CHARTER FUCKING SET UP SOME FUCKING FIREWALL SHIT FOR NO FUCKING REASON AND I NOW I CAN'T DO MY FUCKING HOMEWORK AND SHIT. NOW I'M GONNA FUCKING FAIL MY FUCKING CLASSES. WHAT THE...

FUCKING CHARTER FUCKING SET UP SOME FUCKING FIREWALL SHIT FOR NO FUCKING REASON AND I NOW I CAN'T DO MY FUCKING HOMEWORK AND SHIT. NOW I'M GONNA FUCKING FAIL MY FUCKING CLASSES. WHAT THE LIVING FUCK IS THIS?!

 – About 3 months ago.

Unfortunately I have the bundle. Just finished writing an email to my son complete with attachments but before I could send, it kicked me out and everything was lost. Half hour I'll never get...

Unfortunately I have the bundle. Just finished writing an email to my son complete with attachments but before I could send, it kicked me out and everything was lost. Half hour I'll never get back. The other day I was cleaning up unwanted email and when I hit delete I lost all the email for the past 5 years. Fortunately I had moved the important stuff into folders so I still had that. Also, when I am writing an email and inserting an address I don't need to see every letter in my contact list for the first letter of the name I want. Who in the hell thought that was a good idea? If I hit b for Bob, that's all I want.

There's plenty more!!! Phone, Internet... It all sucks.

 – About 3 months ago.

Every time I hear that voice saying "who wants a contract" my ears cry. ...

Every time I hear that voice saying "who wants a contract" my ears cry.

 – About 3 months ago.

The only thing worse than charter are the assholes that work for them. Complete fucking retards that try to blame the problem on the people their ripping off. I can't wait til charter goes belly...

The only thing worse than charter are the assholes that work for them. Complete fucking retards that try to blame the problem on the people their ripping off. I can't wait til charter goes belly up and they're out of a job... I'm going to laugh my ass off and then punch them in the face when I see them on the corner begging for change.

 – About 3 months ago.

Charter sucks big balls. Forgot to record a few episodes of It's Always Sunny & went to watch them On Demand, but the shit was only in SD not HD. Decided I would download the FXNow app & just...

Charter sucks big balls. Forgot to record a few episodes of It's Always Sunny & went to watch them On Demand, but the shit was only in SD not HD. Decided I would download the FXNow app & just watch it on there in HD. TV-MA content is blocked by parental controls & according to the FXNow app site it is blocked by Charter & can only be unlocked by contacting Charter.

Called Charter & some asshole accused me of stealing channels stating that I don't have any of the FX networks when in fact I have all of them under my current subscription & to just drop the issue.

So, now I'm stuck with an app with blocked TV-MA content even though I'm 28 years old & shitty SD shows on demand.

And they wonder why people are dropping cable like a bad habit. Fucking morons.

 – About 3 months ago.

To USA, when you have a service such as this, and rely on it to provide you with even local information, which is paid for, and the service is NOT adequate, this is what happens. Nobody deserves...

To USA, when you have a service such as this, and rely on it to provide you with even local information, which is paid for, and the service is NOT adequate, this is what happens. Nobody deserves inadequate service for their money,!

 – About 3 months ago.

All of you are pathetic. I'd like to remind you that 200 years ago there was no such thing as tv or Internet or phone. Stop being so dramatic, pick up a book and read or go outside when you have...

All of you are pathetic. I'd like to remind you that 200 years ago there was no such thing as tv or Internet or phone. Stop being so dramatic, pick up a book and read or go outside when you have issues. Call, report it, as for a credit for the time you're out, and you'll get it as long as you call to say it's out, and go about your day.

 – About 3 months ago.

Hey, The phone service sucks right now...every time a call comes in it stutters in the beginning...whats the deal!...

Hey, The phone service sucks right now...every time a call comes in it stutters in the beginning...whats the deal!

 – About 3 months ago.

They don't work with any of the cable channels to do their "ToGo" programs. I pay for HBO. I want to be able to watch their programs on my stinkin' tablet! Wanna watch Food Network...

They don't work with any of the cable channels to do their "ToGo" programs. I pay for HBO. I want to be able to watch their programs on my stinkin' tablet! Wanna watch Food Network online when you miss a show you like? Too bad, Charter doesn't participate! Grr.

 – About 3 months ago.

Charter sucks in Grand Junction. Lag spikes, packet loss, slowdowns, etc. A tech comes out, puts a band-aid on and in 1 month, back to crappy service. This is most noticeable in the evenings. They...

Charter sucks in Grand Junction. Lag spikes, packet loss, slowdowns, etc. A tech comes out, puts a band-aid on and in 1 month, back to crappy service. This is most noticeable in the evenings. They have hardware that needs to be fixed but they don't listen to the customer.

 – About 3 months ago.

these people are worse then used car salesmen. Pleas save your selves a lot of trouble and NEVER get charter. their services suck! Their high speed internet is worse than Dial-up! they cant fix...

these people are worse then used car salesmen. Pleas save your selves a lot of trouble and NEVER get charter. their services suck! Their high speed internet is worse than Dial-up! they cant fix anything and then they send you to collections for $45!

 – About 3 months ago.

My internet goes out multiple times throughout the day. Granted, it only goes out for about 1-2 minutes at a time but it happens every 5-10 minutes so if you are in the middle of doing something...

My internet goes out multiple times throughout the day. Granted, it only goes out for about 1-2 minutes at a time but it happens every 5-10 minutes so if you are in the middle of doing something online, you have to restart it. Pain in the ass!! Why is it doing this? I mean we see 500 Charter/Spectrum commercials every day, talking about how great their internet is but it won't stay on consistently. What is that?

 – About 3 months ago.

*shows...

*shows

 – About 3 months ago.

On Demand isn't updating shoes. FML...

On Demand isn't updating shoes. FML

 – About 3 months ago.

I use TiVo and today I can't get live tv, anyone having the same problem?...

I use TiVo and today I can't get live tv, anyone having the same problem?

 – About 3 months ago.

Lost all three services phone, TV and internet for at least 7 hours on 2-16-16....

Lost all three services phone, TV and internet for at least 7 hours on 2-16-16.

 – About 3 months ago.

Charter spectrum loses a signal a few times a week. Sometimes for hours. They promised to credit the outages on my bill, but of course they never did. ...

Charter spectrum loses a signal a few times a week. Sometimes for hours. They promised to credit the outages on my bill, but of course they never did.

 – About 3 months ago.

Charter/ spectrum communications SUCK. they have promotions which are competitive at the onset but their promotions end after a year and that is when they take off like a rocket. My bill for internet...

Charter/ spectrum communications SUCK. they have promotions which are competitive at the onset but their promotions end after a year and that is when they take off like a rocket. My bill for internet , phone, and cable started off at $99. It is now $143. I have talked to 3 people about my escalating bill and they stood by their increase. As I could not see movement from them other than a Bowl Movement I arraigned with another TV provider for service only. I went back to charter customer retention and talked to both an agent and his supervisor. Because I unbundled my service they increased my internet charge $50 more. I understand about the bundled price change but $50 more is outrageous I offered to split the difference because of my loyalty. You already know what their answer was. I am going ahead with the change anyway and if I see a chance to get Rid of charter I will. I have been a loyal customer for over 10 years and they just don't care about us. They just care about their new customers and they make their living off of the backs of the loyal customers that put them where they are. Thanks charter we all appreciate your concern for us.

 – About 3 months ago.

I've called and waited on Charter at four separate appointments and still can't get internet set up!!!

Un-freaking-believeable!
...

I've called and waited on Charter at four separate appointments and still can't get internet set up!!!

Un-freaking-believeable!

 – About 3 months ago.

They are totally a rip off, I am paying $136.00 for the lowest Internet and tv package 3 years ago I was paying $76.00...

They are totally a rip off, I am paying $136.00 for the lowest Internet and tv package 3 years ago I was paying $76.00

 – About 3 months ago.

pos CANT EVEN PLAY 1 GAME ON MY B DAT CUZ CHARTER SUXKS AND MY PHONE KEEPS GOING OUT AT SAME TIMEFKEM ILL WOOP ALL THEIR ASSES...

pos CANT EVEN PLAY 1 GAME ON MY B DAT CUZ CHARTER SUXKS AND MY PHONE KEEPS GOING OUT AT SAME TIMEFKEM ILL WOOP ALL THEIR ASSES

 – About 4 months ago.

They Suck... and they're trying to by my local cable company bright house... which I love. I've used charter before up in wisconsin and HATE them...

They Suck... and they're trying to by my local cable company bright house... which I love. I've used charter before up in wisconsin and HATE them

 – About 4 months ago.

Unreliable. Always lose connection here in Sartell MN. Charter sucks!...

Unreliable. Always lose connection here in Sartell MN. Charter sucks!

 – About 4 months ago.

Enter in a disco pit the accont in someone else's name sales could give two shits they need the commission than you will get new customer rates ...

Enter in a disco pit the accont in someone else's name sales could give two shits they need the commission than you will get new customer rates

 – About 4 months ago.

Island Lake, IL, USA Jan 12, 2016 – About 3 weeks ago.
READ THIS TO GET A LOWER RATE

YOU MUST DEMAND TO SPEAK TO RETENTION

Billing agents can't do any promos...

Island Lake, IL, USA Jan 12, 2016 – About 3 weeks ago.
READ THIS TO GET A LOWER RATE

YOU MUST DEMAND TO SPEAK TO RETENTION

Billing agents can't do any promos on your account we are not allowed to transfer customers to our disconnect department unless you demand to disconnect everything today! They tell the billing agent we are to give the customer full rates and value you of their product on the account or we will be fired if we don't save them at full rates demand to enter in a disconnect retention department has what charter calls SAVE offers make sure you demand to disconnect. Speaking to supervisor in billing won't help you at all demand the retention department!!!

IF you call in and say you are shopping around we are not allowed to send you to disconnect only if you say I want to enter in a disconnect today if the agent say return your equipment to a local office and disconnect there REFUSE and say no I want to enter in one now than you will be transfer to our disconnect department to get a promo SAVE offer if you dot do this you'll never get one and be stuck in billing. Billing job is to save you without giving you any discount and keep you at full rates !
Island Lake, IL, USA Jan 12, 2016 – About 3 weeks ago.

 – About 4 months ago.

Hey charter I just don't give a fuck when you see me in the parking smoking two joints fucking the CEOs wife in the back seat I just don't give a fuck ...

Hey charter I just don't give a fuck when you see me in the parking smoking two joints fucking the CEOs wife in the back seat I just don't give a fuck

 – About 4 months ago.

Fond du lac call center strike come in 2016 RETWEET @chartercom #fdlstrike2016...

Fond du lac call center strike come in 2016 RETWEET @chartercom #fdlstrike2016

 – About 4 months ago.

#callcenterfonddulacpayus
#fuckyoubieker
Please tweet to charter communication ...

#callcenterfonddulacpayus
#fuckyoubieker
Please tweet to charter communication

 – About 4 months ago.

Fond du lac call center on strike for low wages fuck these ads whole they can buy time warner and cut our wages fuck you Greg Bieker ...

Fond du lac call center on strike for low wages fuck these ads whole they can buy time warner and cut our wages fuck you Greg Bieker

 – About 4 months ago.

Don't pay your bill put your account in false name and don't give fuck these cock suckers could care less about fraud your just number in these low life tom ceo cock sucking stock game numbers...

Don't pay your bill put your account in false name and don't give fuck these cock suckers could care less about fraud your just number in these low life tom ceo cock sucking stock game numbers

 – About 4 months ago.

Don't pay your bill put your account in false name and don't give fuck these cock suckers could care less about fraud your just number in these low life tom ceo cock sucking stock game numbers...

Don't pay your bill put your account in false name and don't give fuck these cock suckers could care less about fraud your just number in these low life tom ceo cock sucking stock game numbers

 – About 4 months ago.

Don't pay your bill put your account in false name and don't give fuck these cock suckers could care less about fraud your just number in these low life tom ceo cock sucking stock game numbers...

Don't pay your bill put your account in false name and don't give fuck these cock suckers could care less about fraud your just number in these low life tom ceo cock sucking stock game numbers

 – About 4 months ago.

I work for these stupid fucks fuck charter fuck them I hope these stupid fucks burn in mother fucking hell these people couldn't run a fucking company if they had too fuck the techs fuck them you...

I work for these stupid fucks fuck charter fuck them I hope these stupid fucks burn in mother fucking hell these people couldn't run a fucking company if they had too fuck the techs fuck them you stupid mother cock sucking pricks

 – About 4 months ago.

I work for these stupid fucks fuck charter fuck them I hope these stupid fucks burn in mother fucking hell these people couldn't run a fucking company if they had too fuck the techs fuck them you...

I work for these stupid fucks fuck charter fuck them I hope these stupid fucks burn in mother fucking hell these people couldn't run a fucking company if they had too fuck the techs fuck them you stupid mother cock sucking pricks

 – About 4 months ago.

Your commercial is so freaking annoying!!! "Who wants a contract?" If I was face to face if slap her that voice makes me cringe!! Shut up!!! Her voice is so freaking annoying!! ...

Your commercial is so freaking annoying!!! "Who wants a contract?" If I was face to face if slap her that voice makes me cringe!! Shut up!!! Her voice is so freaking annoying!!

 – About 4 months ago.

Charter is a monopoly in Northern Nevada and they know you have no other option if you need Internet so they gouge you with fees, jack your rates up after the first year, rape their long term, good...

Charter is a monopoly in Northern Nevada and they know you have no other option if you need Internet so they gouge you with fees, jack your rates up after the first year, rape their long term, good customers while they falsely advertise a lower monthly fee only available to new customers who pay an undisclosed, completely unnecessary installation charge. Charter is a corporate monopoly ripping off millions of customers, charging unjustifiably high rates, raking in criminally greedy profits, falsely advertising, treating customers with condescension and disrespect because they know the customer has no other options available, basically cheating people out of money with erroneous fees, penalties, service charges and other fictitious add-ons that are fraudulent by nature. The service they provide is not as promised, regularly fails, and service issues are ignored or covered up with lies. This corporation is criminal and is yet another company in violation of monopoly laws that government officials let slide because of their own vested financial interests as shareholders/investors, rotating executives, board members, etc. Charter representatives are rude, incompetent and dishonest. If you have any possible alternative to this greedy corporate profit monger TAKE IT.

 – About 4 months ago.

Fuck all these idiots praising Charter. If you don't have a problem with them, then why are you wasting your time on this page. These motherfuckers interest is slow as shit at least half the...

Fuck all these idiots praising Charter. If you don't have a problem with them, then why are you wasting your time on this page. These motherfuckers interest is slow as shit at least half the damn time. Everytime I check speedtest.net, the speed is never near what I'm supposed to be paying for.

 – About 4 months ago.

service out for 2 hours now.customer service busy signal.at least i dont have to see all those commercials where they talk about unreliable satellite service....

service out for 2 hours now.customer service busy signal.at least i dont have to see all those commercials where they talk about unreliable satellite service.

 – About 4 months ago.

I fucking hate charter, boxes shut off if you turn the channel too fast. No choices where I live. Actually a factor if I buy a new house....

I fucking hate charter, boxes shut off if you turn the channel too fast. No choices where I live. Actually a factor if I buy a new house.

 – About 4 months ago.

This is the worst cable company,unfortunately I have 2 options: charter or satellite and they know it! Charter constantly goes out ,freezes or looses volume I'm fricking sick of it,just got done...

This is the worst cable company,unfortunately I have 2 options: charter or satellite and they know it! Charter constantly goes out ,freezes or looses volume I'm fricking sick of it,just got done filing a complaint with the Better Buisiness Bureau!

 – About 4 months ago.

You people have no life. Get a real problem. I've had Charter for years and it's been wonderful. Get a job so you don't need to surf the Internet all day you entitled liberal idiots....

You people have no life. Get a real problem. I've had Charter for years and it's been wonderful. Get a job so you don't need to surf the Internet all day you entitled liberal idiots.

 – About 4 months ago.

4Mbps upload. Need I say more?...

4Mbps upload. Need I say more?

 – About 4 months ago.

Roseburg, Oregon

Triple play went out yesterday for over an hour. Good thing we had a cell phone to call it in. Woman answered in Florida says no reports, tech will come 'tomorrow...

Roseburg, Oregon

Triple play went out yesterday for over an hour. Good thing we had a cell phone to call it in. Woman answered in Florida says no reports, tech will come 'tomorrow between 5 and 7'. Not acceptable says I! She wrote a ticket to get someone out in 5 or so hours. Visited neighbors, all checked and their cable was out. Call it in, please! Tech shows up at 5:30 says a node(?) on a power line was shot out, massive outage. Really? I was the first to call it in? Listens to our gripe then leaves. Today out walking and see Charter up the road, going to dig up one lawn to fix cable access to another home, don't plan to knock out cable but it could happen. No apologies, not caring. Call Charter when home to get credit for outage yesterday. Says no credits unless over 4 hours out. I ask when that arbitrary rule went into effect so I can look it up on a bill. He says 'Oh, maybe 2 years ago, can't remember because I've been here so long.' No credit for me from the cable Nazis! I told him he was pathetic for having a job with the most hated cable company in the world for so many years and said I was going to send him bad energy all day today. Okay, at least when I think about it, anyway..... Dirty bastards!

 – About 4 months ago.

And besides that you think having charter's service sucks, try working for them ...

And besides that you think having charter's service sucks, try working for them

 – About 4 months ago.

you know what really sucks(aside from this website)all the pissed off people wasting their time blogging on this, hahahahahaha im not pissed off so I don't count, plus my service actually works...

you know what really sucks(aside from this website)all the pissed off people wasting their time blogging on this, hahahahahaha im not pissed off so I don't count, plus my service actually works lololololololololololololololololololololollololololololololololololollololoolollolol

 – About 4 months ago.

p.s. my charter works 24/7 just like the advertisements HAHAHAHAHAHAHAHA ...

p.s. my charter works 24/7 just like the advertisements HAHAHAHAHAHAHAHA

 – About 4 months ago.

you guys should start using your brain, and stop paying for something that clearly is causing you more trouble than its worth. or just keep paying for shitty service, cus you know that makes sense....

you guys should start using your brain, and stop paying for something that clearly is causing you more trouble than its worth. or just keep paying for shitty service, cus you know that makes sense.

 – About 4 months ago.

TV Guide on Charter Spectrum is really messing up my shows!!!!!

Example: Last Sunday Morning on CBS is 90 minutes. They now have it down for 60 min and something else the other 30...

TV Guide on Charter Spectrum is really messing up my shows!!!!!

Example: Last Sunday Morning on CBS is 90 minutes. They now have it down for 60 min and something else the other 30 minutes listed. It cuts off at 9am versus 9:30 am

Tonight January 25 2016 the first 9 minutes of NCIS was cut off so no use watching because it still got done at 8pm, I had recorded it and checked. Had to watch on Demand which sucks.

So many things wrong but the early cut off on all shows when I record and other things so many to mention I have to look into something else.

It is now to the point where I cannot even watch a whole show. Crazy. This is WHAT they do!!!! How can they get it so bad!!!! Ridiculous.

 – About 4 months ago.

It sucks....

It sucks.

 – About 4 months ago.

Have had intermittent phone coverage for days. Charter has no eta when service will be restored. Way to run a company!...

Have had intermittent phone coverage for days. Charter has no eta when service will be restored. Way to run a company!

 – About 4 months ago.

Paso Robles, CA

Internet going out every hour or so for a few minutes at a time....

Paso Robles, CA

Internet going out every hour or so for a few minutes at a time.

 – About 4 months ago.

Day 5.Still down in Georgia...

Day 5.Still down in Georgia

 – About 4 months ago.

Day 3.Charter still down in Cedartown,Ga...

Day 3.Charter still down in Cedartown,Ga

 – About 4 months ago.

No internet for 24 plus hours! No posts on their site about what the problem is our how long it could be to repair.... I cut all my $200+ services about 3 months ago and only use their internet, wish...

No internet for 24 plus hours! No posts on their site about what the problem is our how long it could be to repair.... I cut all my $200+ services about 3 months ago and only use their internet, wish there were better alternatives. Charter does suck, been over them for years!....ugh

 – About 4 months ago.

Down again in Cedartown Ga. 2x in 2 days...

Down again in Cedartown Ga. 2x in 2 days

 – About 4 months ago.

To the guy in Thompsons Station, TN. If you worked for Charter, you would know that wire maintenance does not cover your whims to move your modem or A/Os around, hence the word "maintenance"....

To the guy in Thompsons Station, TN. If you worked for Charter, you would know that wire maintenance does not cover your whims to move your modem or A/Os around, hence the word "maintenance". It only covers Charter-run cables that need replacement from normal age and wear and tear.
To the rest of you: Don't criticize something you don't fully understand. Do please tell me what company on this planet is perfect? And makes their customers happy 100% of the time. It is impossible. This site is cracking me up. You have no idea what must go on behind the scenes, 75% of which is out of Charters, and any other company's control. Such as the good ol FCC, who controls everything, not just censoring what comes through your TV, but things well beyond that.
You complain about your bill? Charter pays broadcast companies to receive their programming, so for those of you dreaming of an a la carte cable TV package, picking what you want, dream on, not gonna happen. Better off to switch to streaming if that's how you feel about it.

 – About 4 months ago.

Because Charter is Monopolistic, they get away with forcing a $29.99 monthly charge for a land line that no one every uses. If you drop the land line, they simply up the overall $ for your cable...

Because Charter is Monopolistic, they get away with forcing a $29.99 monthly charge for a land line that no one every uses. If you drop the land line, they simply up the overall $ for your cable server by $29.99 and tell you that you were getting a better package deal before! It is called bait and switch and screwing the customers.

 – About 4 months ago.

If you cut off your Charter TV because it is too high, do not expect them to give you their Spectrum TV service with Roku for $20.00 a month. They will keep this service from you. They are such...

If you cut off your Charter TV because it is too high, do not expect them to give you their Spectrum TV service with Roku for $20.00 a month. They will keep this service from you. They are such f***ing assholes!

 – About 4 months ago.

We have been back and forth between Charter and Centurylink. Every winter between december and april the service slows to a crawl every night. So we get sick of it and eventually go with Centurylink...

We have been back and forth between Charter and Centurylink. Every winter between december and april the service slows to a crawl every night. So we get sick of it and eventually go with Centurylink which is slower. Centurylink works fine, but then comes the massive marketing campaign from Charter. They push their crappy cable TV and phone and offer to save you 20 bucks on your internet. My wife always falls for it and then it works ok til november or december then sucks all winter. FU charter.

 – About 4 months ago.

Called to have cable modem moved from upstairs to downstairs (Pull coax through floor back to where it comes into house). They want to charge $45.00 to do this and I have wire maintenance. Worked for...

Called to have cable modem moved from upstairs to downstairs (Pull coax through floor back to where it comes into house). They want to charge $45.00 to do this and I have wire maintenance. Worked for three years at Charter and this is what you pay $4.50 a month for!!! Thugs!! My option now is to dumped their ass and go to Columbia Power and Water or AT@T

 – About 4 months ago.

Charter provides exactly the what you would expect from a monopolized municipal utility. They have no competition. In my area it's common to see wads of looped cable hanging from utility poles and...

Charter provides exactly the what you would expect from a monopolized municipal utility. They have no competition. In my area it's common to see wads of looped cable hanging from utility poles and defective splices and switches. The infrastructure is deprecated. And they don't really care. They have no competition. And what's with all the non-HD chanels? Does anyone really have an old 480i crt tv? They haven't up graded the boxes and menus because they don't have to. Internet is good when it's working. Lots of line noise, jitter, lost packets, and speed variance. In my area they use contractors for service and installation. The most troubling thing about Charter is their FU attitude. If you have to call in with a problem you will usually speak with a CS rep with an IQ only slightly higher than bean dip. They always try putting the problem off on the customer. I called once when the trash truck took out the cable line to report it. After I told the CS rep the cable was laying in the street, he asked me if I had tried resetting my modem. I can't wait for Google Fiber!!!

 – About 4 months ago.

I like how Charter offers special deals to their new customers, but for the long time great customers, they charge them higher rates!!!!
Some thanks huh???
I hope that Charter feels the...

I like how Charter offers special deals to their new customers, but for the long time great customers, they charge them higher rates!!!!
Some thanks huh???
I hope that Charter feels the pinch when customers start leaving them and then they fall into bankruptcy!
Oh, how I dream!!!!

 – About 4 months ago.

Charter Spectrum TV guide gets it ridiculously wrong so offer! Like listing Sunday PBS programming for Saturday. But this one rocks me...listing debate tonight January 17 2017 as Republican! ...

Charter Spectrum TV guide gets it ridiculously wrong so offer! Like listing Sunday PBS programming for Saturday. But this one rocks me...listing debate tonight January 17 2017 as Republican! Whaaaaaat????? Who does this stuff? Oh yeah...freeze factor soooo annoying!

 – About 4 months ago.

Your code does not work. Charter sucks!!!...

Your code does not work. Charter sucks!!!

 – About 4 months ago.

Hello :D Yes! Charter sucks! Its a shame the area we live ( Paso Robles Ca) only offers Direct TV or At&T Verizon will never be in our area due to contracts. Lucky we will be moving back...

Hello :D Yes! Charter sucks! Its a shame the area we live ( Paso Robles Ca) only offers Direct TV or At&T Verizon will never be in our area due to contracts. Lucky we will be moving back to Ventura County and be able to have Verizon again :D

 – About 4 months ago.

NO ON DEMAND SINCE JANUARY 6, 2016
NO EXCUSES
NO REASONS
BUT IF I DON'T PAY MY BILL I GET MY SERVICE STOPPED...

NO ON DEMAND SINCE JANUARY 6, 2016
NO EXCUSES
NO REASONS
BUT IF I DON'T PAY MY BILL I GET MY SERVICE STOPPED

 – About 4 months ago.

I had to cut my Charter TV with HD box off last month. I learned they have Spectrum streaming with a Roku 3 give away. I called and they told me since i cut my Tv service off recently I am not...

I had to cut my Charter TV with HD box off last month. I learned they have Spectrum streaming with a Roku 3 give away. I called and they told me since i cut my Tv service off recently I am not eligible for this $20.00 a month service. In other words, I cut them out of nearly $80.00 a month so they will keep this service from me? Then I got online and talked with "Crystal" and she told me that Charter does NOT offer that in my area as of yet. Really? I was watching all of those channels on a Roku since November 2015 while I had their TV services. When I told it this it told simply asked me if there was anything else it could do for me today. Liar! They are pissed becuause i can get their Spectrum streaming for $20.00 a month and I would be very contnet with it! If you have internet service go to USTVNow or Sling TV. They are both $20.00 a month, USTVNow goes up to 30 a month after the first 3 months but SlingTv does not. Hurt Charter as badly as you can! Use any and every service that will keep them from a profit!

 – About 4 months ago.

READ THIS TO GET A LOWER RATE

YOU MUST DEMAND TO SPEAK TO RETENTION

Billing agents can't do any promos on your account we are not allowed to transfer customers to our...

READ THIS TO GET A LOWER RATE

YOU MUST DEMAND TO SPEAK TO RETENTION

Billing agents can't do any promos on your account we are not allowed to transfer customers to our disconnect department unless you demand to disconnect everything today! They tell the billing agent we are to give the customer full rates and value you of their product on the account or we will be fired if we don't save them at full rates demand to enter in a disconnect retention department has what charter calls SAVE offers make sure you demand to disconnect. Speaking to supervisor in billing won't help you at all demand the retention department!!!

IF you call in and say you are shopping around we are not allowed to send you to disconnect only if you say I want to enter in a disconnect today if the agent say return your equipment to a local office and disconnect there REFUSE and say no I want to enter in one now than you will be transfer to our disconnect department to get a promo SAVE offer if you dot do this you'll never get one and be stuck in billing. Billing job is to save you without giving you any discount and keep you at full rates !

 – About 4 months ago.

Billing agent can't do any promos on your account we are not allowed to transfer customer to our disconnect department unless you demand to disconnect everything today! They tell the billing agent...

Billing agent can't do any promos on your account we are not allowed to transfer customer to our disconnect department unless you demand to disconnect everything today! They tell the billing agent we are to give the customer full rates and value you of their product on the account or we will be fired if we don't save them at full rates demand to enter in a disconnect retention department has what charter calls SAVE offers make sure you demand to disconnect. Speaking to supervisor in billing won't help you at all demand the retention department!!!

 – About 5 months ago.

Upset about your rate call and ask to speak to the real managers in the call center not supervisor managers!
Cheryl Meyer
Heather Peterson
Jen neighber
Karyn Merkel

Upset about your rate call and ask to speak to the real managers in the call center not supervisor managers!
Cheryl Meyer
Heather Peterson
Jen neighber
Karyn Merkel
Tel them to not cut wages at the fond Du lac call center
VP of the call center is Greg Bieker

 – About 5 months ago.

Call charter and tell them not to cut wages at the fond du lac wi call centers these greedy jerks are trying to cut our wages please please call charter and tell them we need American to be paid more...

Call charter and tell them not to cut wages at the fond du lac wi call centers these greedy jerks are trying to cut our wages please please call charter and tell them we need American to be paid more l. Call and demand to speak to Greg Bieker at the fond du lac call center and don't cut wage please we need your help to stop this America

 – About 5 months ago.

Charter call center VP Greg Bieker says they should pay their employees the same wage of mall workers! Call charter and tel them to stop cutting wages of the call center in Wisconsin and ask to speak...

Charter call center VP Greg Bieker says they should pay their employees the same wage of mall workers! Call charter and tel them to stop cutting wages of the call center in Wisconsin and ask to speak to Greg! Please do this we need to feed our families

 – About 5 months ago.

Fuck the fond du lac call center
To get a discount you MUST say disconnect my services to get to RET or you'll just speak to a billing rep and they will tell you to return your Equpiment to...

Fuck the fond du lac call center
To get a discount you MUST say disconnect my services to get to RET or you'll just speak to a billing rep and they will tell you to return your Equpiment to an local office. See billing is the first people you speak to demand they disconnect your account. Ask them what department they are in if its billing make sure you get to RET department they are trying to make billing save customers

 – About 5 months ago.

Fuck this place Cheryl Meyer is c**t that should have been fired along with HR. Sexual harassment from Cheryl numerous employees have quit just not to be under here. HR does nothing but suck her dirty...

Fuck this place Cheryl Meyer is c**t that should have been fired along with HR. Sexual harassment from Cheryl numerous employees have quit just not to be under here. HR does nothing but suck her dirty c**t

 – About 5 months ago.

So called hd channels are pixelated. Reciever constantly rebooting so all channels read to be announced. Have called to have adds at bottom of guide channel removed but they wont do it. Terrible...

So called hd channels are pixelated. Reciever constantly rebooting so all channels read to be announced. Have called to have adds at bottom of guide channel removed but they wont do it. Terrible service !!

 – About 5 months ago.

My wife has had Charter email for almost 15 years. In that time we have never been able to get her laptop email client software (Mac Mail) set up in a way that enables her to send email both from home...

My wife has had Charter email for almost 15 years. In that time we have never been able to get her laptop email client software (Mac Mail) set up in a way that enables her to send email both from home and while on the road securely (meaning over SSL, so passwords are not transmitted in the clear). It's like they are living in the 1980s. I've never seen anything like it. And when you call their Support line they have no idea what you're talking about. We really have to wean her off of this piece-of-crap email account, but when you've had it for 15 years and everyone sends you email at that address it's heard to cure yourself of it - it's like Lyme disease.

 – About 5 months ago.

This past week while watching our TV, it just shuts down. No power outage or bad weather to cause it. Now On Demand isn't loading any of the shows from this week - what good is it to pay for...

This past week while watching our TV, it just shuts down. No power outage or bad weather to cause it. Now On Demand isn't loading any of the shows from this week - what good is it to pay for added features when they aren't even up to date. And never mind trying to call to get anything corrected with some guy from India or wherever they're working from ! Come on guys, get your act together. I pay close to $200 a month for what?

 – About 5 months ago.

charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks...

charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks charter sucks c

 – About 5 months ago.

Well for one 85% of the time is on the customer that thinks they know what there doing but you guys don't. So we get called out to fix your stupid lil problem that's not even charters fault...

Well for one 85% of the time is on the customer that thinks they know what there doing but you guys don't. So we get called out to fix your stupid lil problem that's not even charters fault but nope you just want to keep at it like you guys don't have anything better to do and they are a waste of oxygen if they have nothing better to do than play on the internet all damn day and bitch about charter over social media please jump off a bridge or go outside and do something the sun and fresh air won't kill them

 – About 5 months ago.

So the big question is. Will Thomas Rutledge (current CEO) resign on Feb 13th, 2016?

"Under the Rutledge Agreement, Mr. Rutledge is to serve as Charter’s President and Chief...

So the big question is. Will Thomas Rutledge (current CEO) resign on Feb 13th, 2016?

"Under the Rutledge Agreement, Mr. Rutledge is to serve as Charter’s President and Chief Executive Officer for a term expiring on February 13, 2016, with Mr. Rutledge entitled to resign for “Good Reason” (as defined in the Rutledge Agreement) if Charter does not renew the term on substantially similar terms and conditions (excluding the grant of equity or equity-based awards) for a one-year period after the end of the initial four-year term. Under the Rutledge Agreement, Mr. Rutledge is to receive a current base salary of $2,000,000 during the term."

Declared compensation for 2014 $16m. Disgusting.

http://www.sec.gov/Archives/edgar/data/1091667/000119312515097118/d888956ddef14a.htm

 – About 5 months ago.

EVERY single month and I mean EVERY single month I try to pay my bill online, I CANT! I have to go to live chat to fix it. Today, they told me to call an "888" number and guess what---...

EVERY single month and I mean EVERY single month I try to pay my bill online, I CANT! I have to go to live chat to fix it. Today, they told me to call an "888" number and guess what--- can't get through!!!! The first time it hung up on me and the second time I was on hold for 12 minutes before I hung up

 – About 5 months ago.

Yep, Charter sucks...big time. Like they take horrible ISP to a whole other level. It's like they're trying hard to have horrible customer service - failing with each and every interaction...

Yep, Charter sucks...big time. Like they take horrible ISP to a whole other level. It's like they're trying hard to have horrible customer service - failing with each and every interaction I've had with them over the past decade (wish I could leave, no other competitor in this area).

 – About 5 months ago.

Troubleshooting 101 - Don't assume everyone is using a Windows machine.... This was a problem 8 years ago when I would call... "Click on your START menu", " I don't have...

Troubleshooting 101 - Don't assume everyone is using a Windows machine.... This was a problem 8 years ago when I would call... "Click on your START menu", " I don't have one...", "What do you mean you don't have one? . . . Oh, you're on a Mac.

HELLO!?! Should be one of, if not the, FIRST question you ask someone when troubleshooting a computer/internet problem. It's a game to see how long it takes them to figure it out when they assume I'm on a PC. We're WAY beyond the PC-centric world of 20-30 years ago. No to mention that there are other systems as well...Chromebooks, for example. They obviously haven't changed the way they train their phone tech support staff in 15+ years. What a joke. A "Communications" company with some of the WORST communication possible.

 – About 5 months ago.

Just an FYI to some who post - not all of us have the option of going to a competitor of Charter. Some markets aren't large enough and in some markets Charter has the lion's share of data...

Just an FYI to some who post - not all of us have the option of going to a competitor of Charter. Some markets aren't large enough and in some markets Charter has the lion's share of data coming in so they have the best speeds. I would leave Charter in a heartbeat if there were competition here. Competition is good for business, but when you're basically the only show in town, you could care less - you're business is pretty locked in and at your mercy. Charter (formerly Optimum, formerly Bresnan...CharBroptiMum??? - any way you name it = crap.)

 – About 5 months ago.

Switched from SpeedConnect over a year ago due to slow internet speeds ie. 7 Mbps. Charter internet speed was great @ 60 Mbps download for 6 months. Then speeds started to deteriorate. I'm...

Switched from SpeedConnect over a year ago due to slow internet speeds ie. 7 Mbps. Charter internet speed was great @ 60 Mbps download for 6 months. Then speeds started to deteriorate. I'm currently questioning why they would do this? My speeds are now barely 10 Mbps download. What happened?

 – About 5 months ago.

Grrrrr - Customer service calls that get transferred between 4 states (when there's a call center in MY TOWN)!

"Courtesy" credit when you have an issue. Prices that suck.

Grrrrr - Customer service calls that get transferred between 4 states (when there's a call center in MY TOWN)!

"Courtesy" credit when you have an issue. Prices that suck.

Hey, here's a good idea... Try to blame the customer when YOU (Charter) didn't have things set up correctly with signals coming to the modem. Not in my pay grade to check on your equipment, Charter!

I've been asked to chase down service/installation van in my area to return a piece of equipment.

Website had wrong days/hours posted. I showed up during a time when it said they were open only to see they were closed (except for the call center upstairs, lights on). Imagine the surprise when I called and said, "Check your website for hours...now look out the window, here I am. You're supposed to be open to receive customers."

In my market, they know they have no competition who can match service/speed, therefore they have no incentive to do better. They essentially have a monopoly on the fiber cable running into our market - and they know it and could really care less if you have a problem.

 – About 5 months ago.

"Cablevision had the fastest average download speeds at 60 Mbps, with Charter and Verizon following with 50 Mbps, Cox with 40 Mbps and Comcast with 35 Mbps." - Where the hell did the FCC get...

"Cablevision had the fastest average download speeds at 60 Mbps, with Charter and Verizon following with 50 Mbps, Cox with 40 Mbps and Comcast with 35 Mbps." - Where the hell did the FCC get this information from !!! LOL - http://www.insidesources.com/fcc-confirms-youre-getting-the-internet-speeds-youre-paying-for/

 – About 5 months ago.

Been with Charter at this location, 13yrs. I've had outages, screen freezes and tiling since day one. 56 work orders later, completely rewired the residence and beyond, 27 new boxes and 3 DVR...

Been with Charter at this location, 13yrs. I've had outages, screen freezes and tiling since day one. 56 work orders later, completely rewired the residence and beyond, 27 new boxes and 3 DVR boxes, and still the same issues. I was told by the supervisor of technicians that Charter would work with me and keep my bill between 60 and $70 a month as long as I stay with them, gave me free DVR for life, admitting they cannot fix the cable issues. For 26 months they kept their word. Since then they've back tracked and now charge me $123 a month and I still have the same issues. They will not allow me to contact the CEO or COO to resolve this. I can't get satisfaction from them. Pathetic that the FCC or no other will force them to fix there product or get out of the business. Charter Communication, You Suck!!!! You lying low life assholes!!

 – About 5 months ago.

We'd had our DVR for many years, complaining about it frequently for not recording whole shows, not allowing us to delete shows, and screen freezes. Finally took the old malfunctioning DVR back...

We'd had our DVR for many years, complaining about it frequently for not recording whole shows, not allowing us to delete shows, and screen freezes. Finally took the old malfunctioning DVR back to the local Charter office and told them I assumed they MUST have better, more improved technology by now, since our unit was so old. She gave me a shrink-wrapped version of EXACTLY THE SAME THING and thanked me for my business.

As info, we pay $158 a month for internet, one DVR and one box, so we have wifi and 2 TVs that get signal. No HBO or special channels. Seems like a lot to us. We used to have 6 or 7 TVs connected around the house, but when they began scrambling their signal so they could "improve my entertainment experience," I could no longer use the bedroom or basement TVs, so I was paying more and getting less, even though they insisted otherwise.

Anyway, I brought the new DVR home. It took over a week to "learn" all the upcoming shows so they didn't appear as "To Be Announced" and the first time I recorded The Late Show (CBS), it only recorded the last minute of the show. Just like the old DVR.

Obviously, they've NOT used our monthly fees to invest in any new or better technology. In the next few years we'll be in a new house, and we plan to use broadcast and wifi only. Cutting the blood-sucking cable cord..........

 – About 5 months ago.

I'm really tired of the random slow down. Around 15 times per month, the internet just slows to a crawl. Paying for 60 mbs and getting 0.25 via wifi- with the latest NightHawk Netgear router.

I'm really tired of the random slow down. Around 15 times per month, the internet just slows to a crawl. Paying for 60 mbs and getting 0.25 via wifi- with the latest NightHawk Netgear router.

0.25 is not even half. I plugged it up to modem and got 4.95. I called charter, who said they would send someone- and if it wasn't their problem that there would be a service charge. Hilariously, instantly after receiving the call that someone was en route to service us, the internet kicks back in to 40 mbs. I call bullshit. I cancelled the serviceman, and literally an hour after , we are back to a much slower 10 mbs.

This isn't prime time hours, this is early morning 9:00 am.


Desperately searching for a new provider.

 – About 5 months ago.

Charter told me on the phone that they set my threshold for the Internet to 40mb/s US after I complained to them that the internet speed was slow and test results through Ethernet was only 18mb/s US. ...

Charter told me on the phone that they set my threshold for the Internet to 40mb/s US after I complained to them that the internet speed was slow and test results through Ethernet was only 18mb/s US. Well we pay for 60mb/s I asked why are we getting 40, she replied that charter only guarantees up to 40mb/s.. So you mean to say is that I pay for 60mb but you put the THRESHOLD to 40mb/s??? What in the fuck do you think I'm retarded charter??? We switched to you in hopes that we would have a good reliable and affordable Internet, what did we get?? A large line cut through our yard causing hundreds in damage to our lawn and now a P.O.S router that has to be unplugged to "reset the router" on nearly a daily basis. The representative said that it was due to our location, well umm No! Because we had no issues with the last Internet service or they router, we only had been paying $20 a more per month which they never had to tear up our yard as they used a ditch witch to feed the cable to our house from the junction box.

Switching to charter was such a huge mistake!!

 – About 5 months ago.

Ever see that commercial with that AT&T woman putting all those cable plugs in and the guy for Charter saying that charter spectrum is faster? OTHER WAY AROUND!!! Charter internet and WIFI SUCKS. They...

Ever see that commercial with that AT&T woman putting all those cable plugs in and the guy for Charter saying that charter spectrum is faster? OTHER WAY AROUND!!! Charter internet and WIFI SUCKS. They are the Atlanta Falcons of technology! They make you start cheering at first and leave you counting on the next time around. Charter is the equivalent of a man with erectile dysfunction since they can't satisfy anyone! Typewriters are more efficient since charter internet acts and IS slower than Barbara Walters!!! So sad that a nation advancing in a lot of technology allows Capitol Hill and Uncle Sam to have better internet while having Charter disservice us with their HQ (the Little House on the Prairie)!

 – About 5 months ago.

Internet's been down since afternoon on the 30th, I'm posting from B&N wifi. Fuckers aren't even trying at this point....

Internet's been down since afternoon on the 30th, I'm posting from B&N wifi. Fuckers aren't even trying at this point.

 – About 5 months ago.

I used to love Charter, they gave us fast speeds reliably... Until 8 months ago we started to have issues with outages every WEEK, after the issue was done with we had issues with our connection just...

I used to love Charter, they gave us fast speeds reliably... Until 8 months ago we started to have issues with outages every WEEK, after the issue was done with we had issues with our connection just dropping out making everyday tasks dreadful. After a month we stopped having outages and our internet was good for a few weeks until a new issue occurred, we were getting extreme packet loss and terrible upload speed almost .01 Mbps, we had a few technicians come in and tell us that we needed line work and that they would put it in the system for the line work to be done, 3 technicians told us the same story about how we needed line work but LIED, no line work was never done, at all. We had this issue for about 3 months and it finally ended for a month. Which this leads up to November, we again had the SAME issues for most of November and some of December. In December our internet was okay for a week now it is AWFUL again.

 – About 5 months ago.

Internet slows to crawl every night!...

Internet slows to crawl every night!

 – About 5 months ago.

Cannot believe I will be spending my New Year's Eve without Internet. Persistent problem since 5 days ago....

Cannot believe I will be spending my New Year's Eve without Internet. Persistent problem since 5 days ago.

 – About 5 months ago.

Their customer service is non-existent. They're incompetent and, quite frankly, don't care.

Dear Charter management, you need to read Raving Fans...which is a about companies...

Their customer service is non-existent. They're incompetent and, quite frankly, don't care.

Dear Charter management, you need to read Raving Fans...which is a about companies doing customer service the RIGHT WAY...so the fans rave about the positive rather make a custom page where people can vent about horrific service.

 – About 5 months ago.

Wow this packet loss is crazy.......

Wow this packet loss is crazy....

 – About 5 months ago.

BROKEN ASS INTERNET FUCK YOU CHARTER...

BROKEN ASS INTERNET FUCK YOU CHARTER

 – About 5 months ago.

Fucking Charter... they raise my rates and at the same time take away channels. Not to mention that those worthless cocksuckers have a monopoly in my area. The law allows it too. Unless you are within...

Fucking Charter... they raise my rates and at the same time take away channels. Not to mention that those worthless cocksuckers have a monopoly in my area. The law allows it too. Unless you are within city limits the only cable provider you can use is charter. Either go through them or use a dish which goes out and loses signal when the lightest rain or snow appears.FUCK CHARTER FUCK CHARTER FUCK CHARTER.... I fucking hate this shit company and those that run it deserve to be hanged.

 – About 5 months ago.

Paid my monthly dues and had to wait (AT LEAST) an additional two days for them to turn my internet back on. Fucking ridiculous....

Paid my monthly dues and had to wait (AT LEAST) an additional two days for them to turn my internet back on. Fucking ridiculous.

 – About 5 months ago.

I'm so sick of spotty service...

I'm so sick of spotty service

 – About 5 months ago.

Slow ass internet.
E-mail changes might be OK for smartphones but a joke on a real computer.
Arrogant people run this corp.10B13...

Slow ass internet.
E-mail changes might be OK for smartphones but a joke on a real computer.
Arrogant people run this corp.10B13