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Charter® Communications Sucks!

@WeHateCharter
Frustrated with Charter® Communications service? Seem to be banging your head against a desk when talking to Customer Service? Join over 3,911 people in a public venting!
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Founded
1993
Address
400 Atlantic Street, Stamford CT 06901
President and Chief Executive Officer
Thomas M. Rutledge
Total Compensation (2015)
$16.4m (SEC DEF 14A Filing)

 – About 44 minutes ago.

This charter shit needs to be fucking eliminated from broadcasting. From the beatbox white boy ass clown all the way back to the Harley riding douche bags, the commercials make me want to kill my tv....

This charter shit needs to be fucking eliminated from broadcasting. From the beatbox white boy ass clown all the way back to the Harley riding douche bags, the commercials make me want to kill my tv. The real killer is I don't even live in their fucking region yet I am burdened with their bullshit ads. How an ad firm can churn out such obnoxious dreck and stay in business is beyond my understanding.

If I did have the misfortune to be saddled with using them as a sevice provider you can damn sure believe I would be dragging my tv outside and beating the shit out of it with a sledge hammer.

Fuck you charter, and fuck your ad agency for assaultng my intelligence.

 – About 2 hours ago.

I hate that insipid singing commercial, but I hate ALL of Charter/Spectrum's commercials. Seriously, when EVERY THIRD AD on every channel is from your cable provider, they're not looking for...

I hate that insipid singing commercial, but I hate ALL of Charter/Spectrum's commercials. Seriously, when EVERY THIRD AD on every channel is from your cable provider, they're not looking for new customers, they're desperate to keep existing ones. If Charter didn't price-gouge and run those mindless ads, they probably wouldn't have such a problem keeping customers.

 – About 8 hours ago.

m none too pleased with their service, but I WOULD NEVER CONSIDER SWITCHING TO CHARTER, just because of their commercials....

m none too pleased with their service, but I WOULD NEVER CONSIDER SWITCHING TO CHARTER, just because of their commercials.

 – About 1 Day ago.

STOP THAT COMMERCIAL!! Whoever decided to make that and the people that approved it should be FIRED! Great way to get people to turn the channel. ...

STOP THAT COMMERCIAL!! Whoever decided to make that and the people that approved it should be FIRED! Great way to get people to turn the channel.

 – About 1 Day ago.

Charter purely sucks donkey. I am gettin 34 Mbps and still lag out of the party and the game!!! You call yourself the best with your so called high speed "Spectrum". This provider has no idea...

Charter purely sucks donkey. I am gettin 34 Mbps and still lag out of the party and the game!!! You call yourself the best with your so called high speed "Spectrum". This provider has no idea what's going on and yet they are calling you every other day wanting to buy their crappy cable tv. I will stick with DISH knowing I will get high quality tv. If you want me to stick with u guys forever, I suggest you guys start stepping up your game cause' right now, I think a mentally disabled deer could run a better service than u dummy's. Have a nice day! Btw While your sleeping in your chair at your office getting paid by the hour, I'm gonna sit here and suffer from the torture you provide us! :)

 – About 1 Day ago.

Charter TV Commercials: Making White People look, talk, dance and act Black. This alone prevents me from leaving DISH network...

Charter TV Commercials: Making White People look, talk, dance and act Black. This alone prevents me from leaving DISH network

 – About 2 days ago.

TV service is unreliable. Internet is mediocre at best. On Demand is a waste of everyone's time and should be fixed or eliminated entirely. Commercials appear to have to been choreographed by a...

TV service is unreliable. Internet is mediocre at best. On Demand is a waste of everyone's time and should be fixed or eliminated entirely. Commercials appear to have to been choreographed by a school trying to do a parody of high school musical. Commercials continue to get worse and make me question Charter more on the way my rates rise drastically every year, yet services do not get better.

 – About 2 days ago.

PLEASE for everyone's sanity stop playing that stupid rap/acapella commercial! I change it everytime it comes on! Sooo annoying!!...

PLEASE for everyone's sanity stop playing that stupid rap/acapella commercial! I change it everytime it comes on! Sooo annoying!!

 – About 2 days ago.

I can't STAND Charter! Their internet always goes down and I have to plug and unplug the fucking router. And worst of all are their pathetic commercials with singing fucktards! Have to change the...

I can't STAND Charter! Their internet always goes down and I have to plug and unplug the fucking router. And worst of all are their pathetic commercials with singing fucktards! Have to change the channel each time those wannabe singers come on....I would be utterly embarrassed to have partaken in shit commercials like that. Fuck you Charter, your monopoly and your obnoxious commercials!!!!!!

 – About 3 days ago.

Every day a channel goes down and they can't solve it. The channel will tile until it just goes black. They won't take responsibility or give me any reimbursement. This is a perfect reason...

Every day a channel goes down and they can't solve it. The channel will tile until it just goes black. They won't take responsibility or give me any reimbursement. This is a perfect reason to cut the cord!!! Can't see anything anyway...no picture and the techs are useless!

 – About 5 days ago.

Charter can suck a fat dick and their stupid monopoly fan go to hell....

Charter can suck a fat dick and their stupid monopoly fan go to hell.

 – About 5 days ago.

Charter blows, I'm so sick of completely unreliable service that goes down at least once a month
You pricks need to start compensating people for when your shit goes down.

Blow...

Charter blows, I'm so sick of completely unreliable service that goes down at least once a month
You pricks need to start compensating people for when your shit goes down.

Blow me, Charter.

 – About 1 Week ago.

I am a charter subscriber, and I like charter, but they really have messed up the commercial for their internet. This one with the young man making odd rapp sounds is really bad. I too mute the TV...

I am a charter subscriber, and I like charter, but they really have messed up the commercial for their internet. This one with the young man making odd rapp sounds is really bad. I too mute the TV when it comes on. It's really annoying and stupid. Please take it off the air.

Suzanne, Hoover, AL

 – About 1 Week ago.

if someone eats shit they may be willing to put up with fart face charter dude. Put a baseball cap on his head backwards so he looks as stupid as he sounds. I hope to god he was well paid because he...

if someone eats shit they may be willing to put up with fart face charter dude. Put a baseball cap on his head backwards so he looks as stupid as he sounds. I hope to god he was well paid because he will need a large personal safety staff if he is ever around me. Bet he votes liberal. Ohh wait bet he is dumber than that, he could be bern time.

 – About 1 Week ago.

These commercials are the worst EVER.. every one is as bad/worse as the last.. I want to punch that prick making farting noises with his face under the illusion it's some kind of cool music and...

These commercials are the worst EVER.. every one is as bad/worse as the last.. I want to punch that prick making farting noises with his face under the illusion it's some kind of cool music and waving his hands around like a hip hop rapper or something. I already have Charter, so why do I have to be exposed to this complete, utter shite!! - Dear Charter... FUCK OFF!

 – About 1 Week ago.

Worst commercials in the history of TV!...

Worst commercials in the history of TV!

 – About 1 Week ago.

FUCK YOU CHARTER!!! FUCK YOU AND YOUR MONOPOLY YOU PIECE OF SHIT! CAN'T PLAY SINGLE GAME ONLINE BECAUSE OF YOUR SHITTY ASS SO CALLED SERIVICE. FUCK. YOU....

FUCK YOU CHARTER!!! FUCK YOU AND YOUR MONOPOLY YOU PIECE OF SHIT! CAN'T PLAY SINGLE GAME ONLINE BECAUSE OF YOUR SHITTY ASS SO CALLED SERIVICE. FUCK. YOU.

 – About 1 Week ago.

CHARTER GO TO FUCKING HELL PIECE OF SHIET...

CHARTER GO TO FUCKING HELL PIECE OF SHIET

 – About 1 Week ago.

I HOPE CHARTER'S CEO GETS CANCER FUCK THAT DUDE I HOPE HE SUCK HIS MAMA'S DICK HOLE BITCH FUCKING HELL NIGG ASS SHIET...

I HOPE CHARTER'S CEO GETS CANCER FUCK THAT DUDE I HOPE HE SUCK HIS MAMA'S DICK HOLE BITCH FUCKING HELL NIGG ASS SHIET

 – About 1 Week ago.

I will never use charter just because their commercials are so f******g annoying! I mute the tv every time they come on....

I will never use charter just because their commercials are so f******g annoying! I mute the tv every time they come on.

 – About 1 Week ago.

Works my wallet like a speed bag yet goes up and down like a cheap whore every night for the past 6 months straight. Fucking charter, man....

Works my wallet like a speed bag yet goes up and down like a cheap whore every night for the past 6 months straight. Fucking charter, man.

 – About 1 Week ago.

While playing games like CS:GO, ping will instantly shoot up to 260-1600. Getting 20mbps down instead of the 60 we're paying for. Absolutely horrible and unreliable ...

While playing games like CS:GO, ping will instantly shoot up to 260-1600. Getting 20mbps down instead of the 60 we're paying for. Absolutely horrible and unreliable

 – About 1 Week ago.

I am going insane because of Charter's last two stupid commercials. I actually carry the remote in my pocket around the house in case they come on and I ZAP them. This attempt at some sort of...

I am going insane because of Charter's last two stupid commercials. I actually carry the remote in my pocket around the house in case they come on and I ZAP them. This attempt at some sort of music must be targeted at someone 15 or so. Now let me ask you something, Charter, do you think these are the people buying your service (if there are any)? Wouldn't your marketing department think something like "Aha!! Older people watch a lot more TV than teenagers.. They are too busy texting and playing video games and no amount of mind wrenching terrible attempts at something anywhere near music are going to pull them away. They don't have any money anyway!!!

Just like the stupid car commercials, I'm taking my millions and going to spend them at places who have some dignity; those who don't run me off with painful repetitive ignorant bad rap.


OA2OZ

 – About 1 Week ago.

First of all, I stopped using Charter a year ago because the service sucked, and one of their reps lied to me. Out and out lied about a discount he offered.
But that's not why I'm...

First of all, I stopped using Charter a year ago because the service sucked, and one of their reps lied to me. Out and out lied about a discount he offered.
But that's not why I'm writing...
Their TV ads are as obnoxious as the Liberty Mutual ads. Make that even more obnoxious. The mostly white beat box rap thing has got me looking for the f**king remote every time it's on. My wife actually screamed at me to turn it off from the kitchen the other day.
And to think I threw money at the bastards for 25 years before getting TDS at half the price and flawless TV and Internet.
Charter sux.

 – About 1 Week ago.

Got Spectrum service about two months ago, merged with Time Warner. Wow, talk about false advertising. Internet is much slower then even DSL but they promise 50MIPS. TV service is also horrible. They...

Got Spectrum service about two months ago, merged with Time Warner. Wow, talk about false advertising. Internet is much slower then even DSL but they promise 50MIPS. TV service is also horrible. They tell you to reboot cable box, 15 minutes later box comes back on with same trouble. Worst company ever, why are these companies allowed to lie about improved service when asking for mergers but fail to deliver on said promises

 – About 2 weeks ago.

Goes out around 9pm and 3am EVERY SINGLE DAY...

Goes out around 9pm and 3am EVERY SINGLE DAY

 – About 2 weeks ago.

Goes out around 9pm and 3am EVERY SINGLE DAY...

Goes out around 9pm and 3am EVERY SINGLE DAY

 – About 2 weeks ago.

If the marketing director of charter were here I would strangle them to the "music" on their new commercial. Maybe poke them with something each time another idiot chimes in with their layer...

If the marketing director of charter were here I would strangle them to the "music" on their new commercial. Maybe poke them with something each time another idiot chimes in with their layer of the song. Omg...how could this type of ad be anything but negative?

 – About 2 weeks ago.

Called to get some cable channels. They saud I needed my 20 digit acct #. didn't have it, so they transferred me to a used car salesman type. Turns out he didn't need the acct # either - he...

Called to get some cable channels. They saud I needed my 20 digit acct #. didn't have it, so they transferred me to a used car salesman type. Turns out he didn't need the acct # either - he just wanted to go into his sales pitch, like a robot, instead of talking normal to me.
Hey democrats, this is what you get with monopolies and government regulations, both of which you seem to love.

 – About 2 weeks ago.

Fuck Charter and Thomas Rutledge. The piece of shit is robbing millions by having overloaded servers and not spending anything to upgrade their fucking network. They claim they are, but I've had...

Fuck Charter and Thomas Rutledge. The piece of shit is robbing millions by having overloaded servers and not spending anything to upgrade their fucking network. They claim they are, but I've had technicians tell me they're working with technology from the FUCKING 1990s. All they can do is shitty patch jobs and Charter refuses to invest billions into upgrading their network. The longer they wait the more that bill will rise! Dip shit needs to go ahead and fucking retire already he looks like fucking Bernie Sanders

 – About 2 weeks ago.

I am so sick of you charter, first I 70 a month while every I know pays 50??? Second I can't even watch netflix when I'm the only person in my own house using the WiFi. Trust me I've...

I am so sick of you charter, first I 70 a month while every I know pays 50??? Second I can't even watch netflix when I'm the only person in my own house using the WiFi. Trust me I've checked to make sure the neighbors aren't using my wifi, and you still screw me like this? I've paid every fing month for 206 e mill st. Beaver dam Wisconsin and this is how you screw your loyal customers? I don't need you if this is how you will treat me, I'll find another Internet provider or just use my smart phone which somehow had way. Enter service than you. Fuck you. Pay me, stop treating me like shit. My email is owenbleiler@gmail.com email me asap.

 – About 2 weeks ago.

I'm at my grandmother's house in McDonald Chapel,AL..
And the guide is horribly outdated. The internet is very slow. And its a crime that these asshats have bought Bright House Networks,...

I'm at my grandmother's house in McDonald Chapel,AL..
And the guide is horribly outdated. The internet is very slow. And its a crime that these asshats have bought Bright House Networks, and Time Warner!
Charter lies in their commercials every time!!!!

 – About 2 weeks ago.

charter.... i think i got cancer typing it.. thsi fuking wifi is so damn bad that i could barely get on to write this damn comment.. but wait theres more, i am getting paid by sponsors to game and I...

charter.... i think i got cancer typing it.. thsi fuking wifi is so damn bad that i could barely get on to write this damn comment.. but wait theres more, i am getting paid by sponsors to game and I CANT PLAY MY GAMES TO MAKE MONEY.. but wait THERES MORE. the fukign commerical says taht its the best wifi.... PLEASE... i could make better wifi with my pubes.. ITS SO DAMN BAD. PLEASE LOAD CHARTER WEBSITE WITH HATE

 – About 2 weeks ago.

I hate the new Charter commercials!! The last two have been terrible rat-like music. I turn the channel every time they come on. I don't mind the Star Trek one. Please drop the rap!!!!!...

I hate the new Charter commercials!! The last two have been terrible rat-like music. I turn the channel every time they come on. I don't mind the Star Trek one. Please drop the rap!!!!!

 – About 2 weeks ago.

I live in Rochester, MN. For the last 2 years out of three Charter has provided the worst service I have ever experienced. And I lived in Dallas/Ft Worth and New Jersey before this where the service...

I live in Rochester, MN. For the last 2 years out of three Charter has provided the worst service I have ever experienced. And I lived in Dallas/Ft Worth and New Jersey before this where the service could be described as horse crap. Tonight, 40 channel are breaking up just like last night and the night before that and the week earlier and last month.

 – About 2 weeks ago.

So I've had to deal with Charter's shitty internet for about a year now, and my parents refuse to switch to a better internet provider. Just let me tell you how terrible Charter is. I get...

So I've had to deal with Charter's shitty internet for about a year now, and my parents refuse to switch to a better internet provider. Just let me tell you how terrible Charter is. I get extremely slow internet speeds (like 4 MBPS) in the room with the internet router. And then in my room, which isn't that far from where the router is, only gets less than 1 MBPS. Also, when I'm on my phone or laptop, the connection constantly disconnects no matter where I am in the house. Then it just pisses me off when i see Charter commercials saying they are the best internet and T.V. provider. And then the T.V.. 90% of the channels have terrible connection and are constantly having terrible video and audio. Also, on the very few channels that aren't like this, the audio is about 2 seconds behind the video.

(Before you say that my internet problems are caused by my router, my mom bought a $100+ router which should be working fine.)

 – About 2 weeks ago.

Why have I had no cable for three days and all they tell you is we have a major outage and we are working on it! Well when the bill is due and I don't pay I'll tell them, I'm working on...

Why have I had no cable for three days and all they tell you is we have a major outage and we are working on it! Well when the bill is due and I don't pay I'll tell them, I'm working on it!"

 – About 2 weeks ago.

Not sure what's worse, their shitty Internet or the annoying ass commercials that force me to reach for the remote. Fuck you charter. ...

Not sure what's worse, their shitty Internet or the annoying ass commercials that force me to reach for the remote. Fuck you charter.

 – About 2 weeks ago.

I am in Northwestern Montana and have had to deal with this utterly pathetic company for the last several years. I have never experienced such absolutely horrible customer service with extremely high...

I am in Northwestern Montana and have had to deal with this utterly pathetic company for the last several years. I have never experienced such absolutely horrible customer service with extremely high pressure sales tactics and very sketchy approaches with their billing system such as hidden fees, double charging for services, forcing customers to rent their equipment. Not to mention that is now costs $5 to talk to an actual human to deal with issues that are out of the customers control. My internet connection is worse than Centurylink's 1.5mbps ancient dsl service both in ping times and connection speeds. In fact the connection drops a minimum of 8 times per day with an average down time of 5-8 minutes per drop. 60Mbps!!!??? I am a network engineer and have run regular tests throughout the last several years and I can say for a fact that we don't even get close to 60. On a good day at 4:00AM I might see 12Mbps for 10 seconds to a speed test server outside of their network plus my house is less that 100 yards from their fiber junction box. Any educated person in this industry very well knows that using a hybrid fibre/copper coax distributive loop system with a 70:1 line sharing ratio pretty much guarantees massive interference from over head power lines, weather, and general electrical line loss pretty much guarantees the network will fail on a consistent basis. Apparently Charter hasn't figured out (and/or is ignoring technology advances) what smaller and far more reliable wireless, and fibre communication company's have figured out quite a while ago which is copper networks are old news and anti-interference with unlimited bandwidth capable fibre optics is the only current viable option for the future of the internet. I can't stress how much I despise this company and their god awful tactics!!!!

 – About 2 weeks ago.

FUCK CHARTER AND THEIR SHITTY EVERYTHING...

FUCK CHARTER AND THEIR SHITTY EVERYTHING

 – About 3 weeks ago.

Charter Spectrum was great the first year, but after that my ping and download speeds are utter shit. Ping goes from 5 to 272 ms out of nowhere in the middle of my streaming and gaming. WHY CAN'T...

Charter Spectrum was great the first year, but after that my ping and download speeds are utter shit. Ping goes from 5 to 272 ms out of nowhere in the middle of my streaming and gaming. WHY CAN'T THEY ADD MORE LINES IN THIS DAMN PLACE?!?!?!?!?

 – About 3 weeks ago.

In many markets, this company has a near monopoly. Congress must be on the payroll because they've allowed this company to acquire the competition and raise prices. Crooks....

In many markets, this company has a near monopoly. Congress must be on the payroll because they've allowed this company to acquire the competition and raise prices. Crooks.

 – About 3 weeks ago.

White people rapping about Charter. This agency needs a collective throat punch. ...

White people rapping about Charter. This agency needs a collective throat punch.

 – About 3 weeks ago.

Charter Internet may in fact be the worst isp known to man. I despise the entire company with every fiber of my being and hope everyone that supports charter Internet has their armpits infested with...

Charter Internet may in fact be the worst isp known to man. I despise the entire company with every fiber of my being and hope everyone that supports charter Internet has their armpits infested with the fleas of a thousand camels assholes. It absolutely sickens me everyday. If I'm ever going to call anything worthless it would be charters pathetic attempt at providing decent internet access. It's insanely infuriating at the lack of ability charter has to provide good internet, let alone their customer support. Jesus Christ, how hard is it to do your job and be polite and helpful? I'm already furious at your companies piss poor attempt at providing internet. How about you try not to be a dick? I could go on forever about how much I hate you charter, but I know it will not do me any good. You are worthless and if I had the option I would even consider time warner cable because I'm sure that even Africa has better Internet access by tying a twig to the back of lions ass running on top of gazelle shit. Fuck you.

 – About 3 weeks ago.

My only reason to have internet is for online games. Charter has pretty much ruined that with constant disconnects and unreliability. What a bunch of fucks....

My only reason to have internet is for online games. Charter has pretty much ruined that with constant disconnects and unreliability. What a bunch of fucks.

 – About 3 weeks ago.

Worst fucking commercials i've ever seen!!!! if i ever see any of these assholes from the annoying singing ad i swear i'll fucking kill them!!!!!!...

Worst fucking commercials i've ever seen!!!! if i ever see any of these assholes from the annoying singing ad i swear i'll fucking kill them!!!!!!

 – About 3 weeks ago.

flat cable .015 mbps cant even support xbox one multiplayer for gta 5 sucky.
...

flat cable .015 mbps cant even support xbox one multiplayer for gta 5 sucky.

 – About 3 weeks ago.

in regards to up n down speeds I want to add to it. They "claim" it's 55mbps BUT it's 8ish down & 1-6up, Far from what I pay for. FUCK Charter!!!!!!!!!!BTW way too many commercials ...

in regards to up n down speeds I want to add to it. They "claim" it's 55mbps BUT it's 8ish down & 1-6up, Far from what I pay for. FUCK Charter!!!!!!!!!!BTW way too many commercials

 – About 3 weeks ago.

Why does charter suck so bad and where the fuck can I get normal cable n decent internet without 5 mins worth of commercials every 6 minutes of tv (btw their internet speeds are WAY slower then they...

Why does charter suck so bad and where the fuck can I get normal cable n decent internet without 5 mins worth of commercials every 6 minutes of tv (btw their internet speeds are WAY slower then they claim).

 – About 3 weeks ago.

Charter keeps dropping me so I will stop by charters local fort payne office friday and disolve our dealings with them returning to At &t
And Im glad to see im not the only one....

Charter keeps dropping me so I will stop by charters local fort payne office friday and disolve our dealings with them returning to At &t
And Im glad to see im not the only one.

 – About 3 weeks ago.

I'm so fucking annoyed right now the Internet is so annoying it barely works and the ads give me nosebleeds ...

I'm so fucking annoyed right now the Internet is so annoying it barely works and the ads give me nosebleeds

 – About 3 weeks ago.

This is what you get with monopolies. They don't care. Rotten company. Rotten cluttered menu. Relentless awful commercials. Let Apple make the menu system, you idiots. You aren't...

This is what you get with monopolies. They don't care. Rotten company. Rotten cluttered menu. Relentless awful commercials. Let Apple make the menu system, you idiots. You aren't capable.

 – About 3 weeks ago.

The charter programming idiot has been dead for many days now, please check the office the smell is unbearable!...

The charter programming idiot has been dead for many days now, please check the office the smell is unbearable!

 – About 4 weeks ago.

Literally, there's no time in the day or night when charter internet will stop disconnecting. Right now I'm just getting by using my hotspot. As of now, my Internet has disconnected for over 3...

Literally, there's no time in the day or night when charter internet will stop disconnecting. Right now I'm just getting by using my hotspot. As of now, my Internet has disconnected for over 3 hours... fuck this crap

 – About 4 weeks ago.

Fuck Charter and every stupid inbred piece of shit that thinks they're decent. These are the same racist fuckheads that are voting for trump....

Fuck Charter and every stupid inbred piece of shit that thinks they're decent. These are the same racist fuckheads that are voting for trump.

 – About 4 weeks ago.

I hated Charter so much that I cut the TV Cable and went with an antennae and got 6 Free air stations. Then Charter starts advertising on the Free Air Stations! I just can't get away from them. ...

I hated Charter so much that I cut the TV Cable and went with an antennae and got 6 Free air stations. Then Charter starts advertising on the Free Air Stations! I just can't get away from them. So I keep the remote real close to change channels!

 – About 4 weeks ago.

Q. What do you call a Chinese prostitute?
A. Suk Mi Dong...

Q. What do you call a Chinese prostitute?
A. Suk Mi Dong

 – About 4 weeks ago.

Q. Why can’t Chinese people have white babies?
A. Because two Wongs don’t make a white....

Q. Why can’t Chinese people have white babies?
A. Because two Wongs don’t make a white.

 – About 4 weeks ago.

Q. Why can’t Chinese people have white babies?
A. Because two Wongs don’t make a white....

Q. Why can’t Chinese people have white babies?
A. Because two Wongs don’t make a white.

 – About 4 weeks ago.

FUCK OFFFFFFF NIGGGAAAAAAA YO MAMA IS SO BLACK LITTLE KIDS THINK OF HER AS THE WORLDS BIGGEST BROWNIE!!!!!!!!!YOU WIFI SUCKKKK DICKKKKKKKKK SO EAT DICKKKKKKKKKKKKKKKKKKKKK...

FUCK OFFFFFFF NIGGGAAAAAAA YO MAMA IS SO BLACK LITTLE KIDS THINK OF HER AS THE WORLDS BIGGEST BROWNIE!!!!!!!!!YOU WIFI SUCKKKK DICKKKKKKKKK SO EAT DICKKKKKKKKKKKKKKKKKKKKK 8==================================D Bitch



Mommy IM BORED

 – About 4 weeks ago.

Dirty mamamammmamaa...

Dirty mamamammmamaa

 – About 4 weeks ago.

I WANT TO SLAP CHARTER WITH A CHANCLAAAAA...

I WANT TO SLAP CHARTER WITH A CHANCLAAAAA

 – About 4 weeks ago.

I don't have charter but from friend's perspective of this company I pretty much agree that their wifi sucks so much. I would be skyping with my friends and few minutes into the call they...

I don't have charter but from friend's perspective of this company I pretty much agree that their wifi sucks so much. I would be skyping with my friends and few minutes into the call they would just randomly disconnects.This would happen constantly. I was suppose to change to charter when Verizon fios gave away the regular Verizon wifi but my dad said for the phone, wifi, and tv is around $90. That's pretty expensive and not worth it, if the wifi sucks and the tv shows no signal screens or has cringy commercials! Like what is this! I thought charter was the best, but I guess its not anymore. I would rather choose Verizon Fios over charter.To me the only good thing that happened to me with charter was that one time my dad's tire came of. A charter dude drove by by us in his truck, then he went back for us to help by putting his truck behind our car to warn other cars and so we wouldn't get hit by anyone cuz part of our car was blocking part of the lane. He also waited til my dad came back and repaired the car.I know this is not related to wat I said in the beginin the futre thening but the charter dudes r better than their actual service. The dude's name was Jason. My dad said he would recommend him. To end all of this, charter's wifi is the suckest nigga shiet dirty mama wifi. One day in the future there will be a better wifi than charter and it won't be as expensive as charter.

 – About 4 weeks ago.

Got charter spectrum for 2 years. It was great at first. But then within the 2nd year, the wifi starts to disconnect at random moments and soon it was very frequent to the point it would disconnect...

Got charter spectrum for 2 years. It was great at first. But then within the 2nd year, the wifi starts to disconnect at random moments and soon it was very frequent to the point it would disconnect every 7 minutes each day. My parents even bought the best router out there, I sit close to the router when on the computer, there's only 2 people using the internet, and my parents also had over 3 Charter "technicians" come to see what's wrong with the wifi. After all of this, it still DISCONNECTS. My internet probably disconnected too while I was making this comment. Charter says they'll give you great quality wifi along with phone and television, but even the television gets the blue screen saying "no signal" because the Charter receiver disconnects too. Overall, I feel that my family's hope of having great service has been betrayed by Charter which angers mehhh. And the MOST annoying thing with Charter is their CRAP commercials especially with that cringy guy beatboxing and a bunch of paid actors singing along with it AHHHGGGGGGGGG!!!!!!!!!! dis company is trash D:

 – About 4 weeks ago.

worst commercials ever. How do you expect to get customers when they turn the channel to avoid the dumbass commercials?...

worst commercials ever. How do you expect to get customers when they turn the channel to avoid the dumbass commercials?

 – About 4 weeks ago.

every person on this website sucks!!!! I used to call all these cities and ppl are rude and grumpy all the time I have charter and I love it!!!! Love calling alabama and south carolina you ppl rock...

every person on this website sucks!!!! I used to call all these cities and ppl are rude and grumpy all the time I have charter and I love it!!!! Love calling alabama and south carolina you ppl rock #dontbeachater haha

 – About 4 weeks ago.

Even with the non character limit I can not express in words just how selfserving and shitty Charter is. I was curious to see what my Mbps was, as my ps4 was running slowly at a location I don't...

Even with the non character limit I can not express in words just how selfserving and shitty Charter is. I was curious to see what my Mbps was, as my ps4 was running slowly at a location I don't usually visit with the ps4, and found that it was so fucking slow that I needed to find my Kbps. Kilobytes. I mean, how bad does your internet have to be to be in kb? God damn. Anyways, there a thousandth of what I want to say about charter sucking, but meh. Let's see how Witcher 3 is download- ...Jesus Christ. Half a percent in a fifteen minute period... Thanks Charter, can't wait to end my tort- service with you.

 – About 4 weeks ago.

Not just the internet failures, but what about the television lineup? You tune into one movie that is PROGRAMED on the cable guide and get something else. What the fuck do they have a 17 year old...

Not just the internet failures, but what about the television lineup? You tune into one movie that is PROGRAMED on the cable guide and get something else. What the fuck do they have a 17 year old typing the guides programs in India?? ALL THE SO CALLED PREMIUM STATIONS PLAY THE SAME CRAP IN ROTATION..its too bad people cant afford to get out and travel see the world, but are stuck watching crap on cable! Fuck flo, the lizzard and the duck and please shit on the heads of big pharma. Thanks

 – About 4 weeks ago.

I find it funny i pay 400 bucks a month just for internet but still my son cant play is ps4 because of how bad the wifi is
...

I find it funny i pay 400 bucks a month just for internet but still my son cant play is ps4 because of how bad the wifi is

 – About 4 weeks ago.

I find it funny i pay 400 bucks a month just for internet but still my son cant play is ps4 because of how bad the wifi is
...

I find it funny i pay 400 bucks a month just for internet but still my son cant play is ps4 because of how bad the wifi is

 – About 1 Month ago.

They spend more money on advertising than they do on fixing stuff....

They spend more money on advertising than they do on fixing stuff.

 – About 1 Month ago.

On demand has had a feed problem here for months. I get the usual BS about restarting and unplugging, etc. Finally a tech will come out in a few days. What can he do when it is a feed problem from...

On demand has had a feed problem here for months. I get the usual BS about restarting and unplugging, etc. Finally a tech will come out in a few days. What can he do when it is a feed problem from Charter main system or maybe a satellite? Nothing but waste my time. Both receivers do the same exact thing with broken audio, picture depixilating, etc. and ONLY on ON DEMAND! Don't have to be smart to know that is coming from a main feed, not my line or receivers. No doubt spikes from interference in the main system for on demand. They will not admit to it or reimburse us for loss of use of on demand feature. I pay $225 a month for the big tamale package. Rest of TV, phone, and internet are fine. Most of the shows we watch are ON DEMAND!

 – About 1 Month ago.

WORST COMMERCIALS EVER!!! Company needs to FIRE their marketing/advertising department! ...

WORST COMMERCIALS EVER!!! Company needs to FIRE their marketing/advertising department!

 – About 1 Month ago.

I moved to an area 1/16 that is of C.S. Monopoly. I told by all and everyone it's Charter or you go without. I bit the bullet even so reading complaints galore. Believe the Complaints, embellished...

I moved to an area 1/16 that is of C.S. Monopoly. I told by all and everyone it's Charter or you go without. I bit the bullet even so reading complaints galore. Believe the Complaints, embellished or not. Internet service is just enough to get you online at nearly $70 a Mo fees taxes etc. On a good day you may be able to actually USE the internet without interruption .. 2 hours is a good day. My Best Advise Keep barrels of cheese bits to continually feed the Rat that runs the wheel.... it's this archaic. I am moving again, soon I will be free of paying this company for 100% distance and irritation. Bottom line: DON'T - People find another way, there is always another way.

 – About 1 Month ago.

Time for Charter to get a new advertising company. They have THE MOST ANNOYING commercials anywhere on TV. I'm considering dropping my subscription if they don't change their ways. The...

Time for Charter to get a new advertising company. They have THE MOST ANNOYING commercials anywhere on TV. I'm considering dropping my subscription if they don't change their ways. The commercials seem to have gone from bad to worse!

 – About 1 Month ago.

Cut the cable.
Haven't seen an awful charter commercial for over a year.
Hooray!!!!!!!!!...

Cut the cable.
Haven't seen an awful charter commercial for over a year.
Hooray!!!!!!!!!

 – About 1 Month ago.

Your rap commercial is the absolute worst on tv. What makes you think anyone wants to listen to your boy spit into the tv?? I mute the ad everytime it's on.. I would NEVER use your company for...

Your rap commercial is the absolute worst on tv. What makes you think anyone wants to listen to your boy spit into the tv?? I mute the ad everytime it's on.. I would NEVER use your company for this EXACT reason!! DISGUSTING

 – About 1 Month ago.

Charter lies about their internet speed. They have these douchebag actors saying "10x faster than ATT DSL". That is a flat out lie. They have 60mb download speeds, but only 3mb upload...

Charter lies about their internet speed. They have these douchebag actors saying "10x faster than ATT DSL". That is a flat out lie. They have 60mb download speeds, but only 3mb upload speeds.

Since TCP/ip is duplex communications, this 3mb upload speeds choke the hell out of the overall speeds. A few friends have Verizon Fios which is 20mb up and 20mb down, and it is so much smoother and faster than Charter it's not funny.

Between the hours of 6pm and 9pm, streaming a video is almost impossible, the network is so choked.

 – About 1 Month ago.

They have the worst commercials! My family & I have to turn the channel as fast as possible every single time one comes on!! Are they not a television "communications" company? Who approves...

They have the worst commercials! My family & I have to turn the channel as fast as possible every single time one comes on!! Are they not a television "communications" company? Who approves every single one of these ridiculous ads, for years?? They are all SOO annoying!! One of their Recruiters called me for a job & I wouldn't proceed bcse of their commercials... that's not a brand that I want to professionally identify with & will never get their service... I can just imagine how ridiculous their service would be given how they broadcast their "product".

 – About 1 Month ago.

Charter you fucking suck, internet half works, your comercials fucking suck!! Why do you have so many goddamn phone numbers??? None of them are easy to memorize, and the songs suuuuuck. ...

Charter you fucking suck, internet half works, your comercials fucking suck!! Why do you have so many goddamn phone numbers??? None of them are easy to memorize, and the songs suuuuuck.

 – About 1 Month ago.

what the actual fuck are you doing charter? i pay for 55mps and i get literally 1.28mps? thats not how this shit works. i cant use my own fucking wifi because its running to fucking slow because you...

what the actual fuck are you doing charter? i pay for 55mps and i get literally 1.28mps? thats not how this shit works. i cant use my own fucking wifi because its running to fucking slow because you fucking assholes only care about making fucking money.

 – About 1 Month ago.

Charter is a shitty company, 99% reliability my ass more like 99 fucks in the ass with high bills and no internet. i pay for 60mbps and only get .28 point two eight not even 1 mbps. i cant even load...

Charter is a shitty company, 99% reliability my ass more like 99 fucks in the ass with high bills and no internet. i pay for 60mbps and only get .28 point two eight not even 1 mbps. i cant even load the speedtest to check this shit. sick of it.

 – About 1 Month ago.

Charter blocked customer-owned modems for two years, must pay fine
Under settlement, Charter must notify FCC each time it blocks a 3rd-party modem.

A Cisco modem that's...

Charter blocked customer-owned modems for two years, must pay fine
Under settlement, Charter must notify FCC each time it blocks a 3rd-party modem.

A Cisco modem that's certified to work with Charter cable service.
Cisco
Charter Communications prevented customers from using their own modems for two years beginning in 2012, and as punishment, the company will have to pay a $640,000 fine and complete a three-year compliance plan.
The Federal Communications Commission entered into a consent decree with Charter to settle the commission’s investigation into the matter, and it released the decree on Tuesday. Charter’s actions were no secret—see this DSLReports article describing the modem ban in June 2012. But Charter—which just got FCC approval to complete a merger that will make it the nation’s second largest cable company—got away with it until the FCC stepped in. he FCC’s Media Bureau began an investigation in July 2015 after modem maker Zoom Telephonics asked the commission to take action. Zoom also petitioned the FCC in October 2015  to reject Charter’s purchase of Time Warner Cable (TWC) and Bright House Networks.
“The Bureau’s investigation found that for a period of approximately two years beginning in 2012, Charter informed subscribers that they would no longer be permitted to attach new customer-owned modems,” the FCC said. “Charter later provided a list of authorized customer-owned modems, but new modems were only added to the list after passing a number of tests, many of which did not relate to harm to the network or theft of service.” (Charter customers who already used third-party modems before the policy went into place were allowed to keep using them.)
Because of the FCC investigation, Charter is shortening its modem testing period to three weeks. The $640,000 fine will be paid to the US Treasury.
Charter will have to file compliance reports every six months detailing its efforts to let customers attach their own modems. It won’t be a total free-for-all, though. For example, Charter can still prohibit attachment of modems that don’t support version 3.0 or higher of DOCSIS, the Data Over Cable Service Interface Specification. Charter will have to notify the FCC each time it prohibits the attachment of a specific modem and explain why.
Charter doesn’t charge a separate modem rental fee—the cost of a Charter-supplied modem is included in a customer’s monthly bill. Thus, using a third-party modem with Charter doesn’t save a customer any money. But regardless of whether cable companies charge a rental fee, FCC rules prohibit providers from preventing the use of modems except when they cause “electronic or physical harm” or are used for “the unauthorized receipt of service.”
Charter began preventing use of customer-owned modems when it launched new pricing and packages that included the modem at no additional cost. “As a result, we will no longer provision customer owned modems on our network when a customer signs up for Charter Internet service,” a company representative said at the time in a DSLReports thread. “If you are an existing Charter Internet customer and own your own modem, and you are content to stay in your current package and pricing, you can continue to use your modem. If you decide you would like to come to the new pricing, at that point, we will issue you a new Charter modem.”
Charter said it enforced the policy because it wanted to make sure every customer gets “the best online experience possible.” To make that happen, Charter said it needed to provide the modems itself and make sure they all have the most up-to-date firmware.
While Charter finally relented in 2014 and allowed use of third-party modems, the company’s testing program resulted in few options, according to Zoom’s petition to deny the Charter/TWC/Bright House merger. (The merger got the final required approval from California regulators today and is expected to be completed next week.)
“Most of the 22 Charter-certified modem models are unavailable at major brick and mortar retailers, and others are not easily available,” Zoom wrote. “Only three have wireless functionality, and none of them employ the 802.11ac standard.”
The Charter website currently lists 25 approved modems.
This wasn’t the only case of a cable company allegedly preventing attachment of customer-owned devices. A class-action lawsuit against Cablevision accused that company of requiring cable TV subscribers to rent a set-top box in order to receive certain video services. While Cablevision denied the allegations, it agreed to a settlement that offers customers one-time bill credits or payments of $20 to $40, or services valued at up to $140. Current or former Cablevision customers have until September 23 to request bill credits or cash payments.

 – About 1 Month ago.

Its ridiculous. Yesterday my internet was down for 12 hours. The day before, it was down for 4 hours. The two weeks before that it was choppy as fuck, going in and out for 10 seconds at a time about...

Its ridiculous. Yesterday my internet was down for 12 hours. The day before, it was down for 4 hours. The two weeks before that it was choppy as fuck, going in and out for 10 seconds at a time about 12 times an hour (which is insanely annoying when you are trying to play a game or get work done). Of course, today it's been periodically going out. It was fine when I first got it, but got exponentially worse as time went on. Charter takes you out to dinner to Denny's, slips some drugs in your drink, and sodomizes you in the bathroom before stealing your car, not paying the check and leaving you there. Charter has polite customer service staff who could probably memorize the entire BS script they run through on their first day with how often people complain.

I would love nothing more than to leave this company if I had a choice, but of course, like so many other places, they monopolize towns. It's either, go off the grid, or expect to get raped in a Dennys bathroom every couple days.

 – About 1 Month ago.

Charter Internet is awful in the St Louis area. There needs to be a faster alternative right? No?...

Charter Internet is awful in the St Louis area. There needs to be a faster alternative right? No?

 – About 1 Month ago.

Fuck charter and every dumb shithead that works there! My internet never fucking works but they charge so much and theyve been out to fix the fucking wifi too many times and bitch to me about using...

Fuck charter and every dumb shithead that works there! My internet never fucking works but they charge so much and theyve been out to fix the fucking wifi too many times and bitch to me about using more than one router? Wtf is this bullshit?! Fuck charter! If the whole place blows up you guys know who did it
P.S. I was the one who stole your tools charter fuckhead

 – About 1 Month ago.

I will NEVER get Charter TV! I know nothing about your service, but your commercials are UNBEARABLE!

Plus they are constantly shown..................blaring inmy ears whenever my TV is...

I will NEVER get Charter TV! I know nothing about your service, but your commercials are UNBEARABLE!

Plus they are constantly shown..................blaring inmy ears whenever my TV is on! There should be a law

against this onslaught!

 – About 1 Month ago.

Internet outages high cost and shit results charter sucks. Go with Verizon. ...

Internet outages high cost and shit results charter sucks. Go with Verizon.

 – About 1 Month ago.

Charter suck donkey cocks, they are greedy ass whores.... because they will charge your account full price if you like to put your service on "vacation hold" you are paying for service when...

Charter suck donkey cocks, they are greedy ass whores.... because they will charge your account full price if you like to put your service on "vacation hold" you are paying for service when you are on vacation with your family for 1 month... I been a royal long time customer...you cheese dick ass clowns, you have "no honor" toward your customer "as the great Vulcan proverbs state":
live long and go fuck your self charter communication cunts..!

 – About 1 Month ago.

charter fucking suck, because they charge your account full price
if you like to put your account on vacation hold..
you are paying for service when you are out of town..!

so...

charter fucking suck, because they charge your account full price
if you like to put your account on vacation hold..
you are paying for service when you are out of town..!

so again fuck you charter...!

 – About 1 Month ago.

what the fuck is their problem... I don't even try to understand the amount of bullshit they try to sell people. I get the supposed 60 mbs a second, but end up with closer to five before i give up...

what the fuck is their problem... I don't even try to understand the amount of bullshit they try to sell people. I get the supposed 60 mbs a second, but end up with closer to five before i give up and switch to wireless hotspot from my phone. I have a fucking gaming router, that is top of the line, so i know that it isn't just a router problem. speed tests literally on my router tell me just how shitty the bandwidth is.

 – About 1 Month ago.

Oh the absolute agony to my ears and have to run to push the mute button. Puts a whole new twist to it tho...watching the guy rap in silence is much more disturbing. Certainly all agree. ...

Oh the absolute agony to my ears and have to run to push the mute button. Puts a whole new twist to it tho...watching the guy rap in silence is much more disturbing. Certainly all agree.

 – About 1 Month ago.

I turn the channel as soon as their commercials come on. Whatever ad agency handling them can't possibly be proud of their work. Dumping them for SlingTv for now and I will make the switch to...

I turn the channel as soon as their commercials come on. Whatever ad agency handling them can't possibly be proud of their work. Dumping them for SlingTv for now and I will make the switch to Google Fiber as soon as they enter my market.

 – About 1 Month ago.

Typical greedy corporation. They buy up Time Warner and try to tell everyone nothing will change. Our media does nothing to try and investigate and ask questions. So of course the merger goes...

Typical greedy corporation. They buy up Time Warner and try to tell everyone nothing will change. Our media does nothing to try and investigate and ask questions. So of course the merger goes through and approx a month later what do you know- many many job loses, a complete change in policies and procedures for employees which will only lead to poor morale and poor job performance. This in turn will lead to poorer customer service but as long as the corporate hogs get fatter then who cares right...well the 99 percenters are no longer standing for this behavior and unfortunately for Charter the vast majority of their employees are in that group. Its time for these greedy hogs to learn pigs get fat hogs get slaughtered.

 – About 1 Month ago.

Fuck you charter and all your phony charges you screw the customers with!!!!! Enough said. ...

Fuck you charter and all your phony charges you screw the customers with!!!!! Enough said.

 – About 1 Month ago.

Charter has the gayest commercials ever. Only people that like them are guys who suck other guys dicks.....

Charter has the gayest commercials ever. Only people that like them are guys who suck other guys dicks..

 – About 1 Month ago.

Okay--I like to have an umbilical cord, but I have had it with these people. Their service and signal sucks. Give me a big antenna and I will be happy. If it is a popular program then expect the...

Okay--I like to have an umbilical cord, but I have had it with these people. Their service and signal sucks. Give me a big antenna and I will be happy. If it is a popular program then expect the signal to be crappy.

 – About 1 Month ago.

Okay--I like to have an umbilical cord, but I have had it with these people. Their service and signal sucks. Give me a big antenna and I will be happy. If it is a popular program then expect the...

Okay--I like to have an umbilical cord, but I have had it with these people. Their service and signal sucks. Give me a big antenna and I will be happy. If it is a popular program then expect the signal to be crappy.

 – About 1 Month ago.

Hi I am MiSCHiEF and I am here to complain about how shitty charter spectrum is, the fucking internet times out every fucking server I join on CS:GO... and I've been dealing with it forever now,...

Hi I am MiSCHiEF and I am here to complain about how shitty charter spectrum is, the fucking internet times out every fucking server I join on CS:GO... and I've been dealing with it forever now, and it's just shit. I really hope this business goes bankrupt within 5 years cause they're unreliable and shitty. Fucking shit.

 – About 1 Month ago.

FOR THE LOVE OF ALL THAT IS HOLY!!!!!
STOP THE STUPID RAP COMERICIAL!!!!
ALL YOUR ADS SUCK!! I'M TIRED OF MUTING THE STUPID THINGS!
PAY ATTENTION TO WHAT THESE PEOPLE ARE...

FOR THE LOVE OF ALL THAT IS HOLY!!!!!
STOP THE STUPID RAP COMERICIAL!!!!
ALL YOUR ADS SUCK!! I'M TIRED OF MUTING THE STUPID THINGS!
PAY ATTENTION TO WHAT THESE PEOPLE ARE COMPLAINING ABOUT. I WILL NEVER HAVE CHARTER !

 – About 1 Month ago.

FOR THE LOVE OF ALL THAT IS HOLY!!!!!
STOP THE STUPID RAP COMERICIAL!!!!
ALL YOUR ADS SUCK!! I'M TIRED OF MUTING THE STUPID THINGS!
PAY ATTENTION TO WHAT THESE PEOPLE ARE...

FOR THE LOVE OF ALL THAT IS HOLY!!!!!
STOP THE STUPID RAP COMERICIAL!!!!
ALL YOUR ADS SUCK!! I'M TIRED OF MUTING THE STUPID THINGS!
PAY ATTENTION TO WHAT THESE PEOPLE ARE COMPLAINING ABOUT. I WILL NEVER HAVE CHARTER !

 – About 1 Month ago.

FOR THE LOVE OF ALL THAT IS HOLY!!!!!
STOP THE STUPID RAP COMERICIAL!!!!
ALL YOUR ADS SUCK!! I'M TIRED OF MUTING THE STUPID THINGS!
PAY ATTENTION TO WHAT THESE PEOPLE ARE...

FOR THE LOVE OF ALL THAT IS HOLY!!!!!
STOP THE STUPID RAP COMERICIAL!!!!
ALL YOUR ADS SUCK!! I'M TIRED OF MUTING THE STUPID THINGS!
PAY ATTENTION TO WHAT THESE PEOPLE ARE COMPLAINING ABOUT. I WILL NEVER HAVE CHARTER !

 – About 1 Month ago.

all charter does is say that they're going to do something but unless you call them 50 times they just fuck your ass...

all charter does is say that they're going to do something but unless you call them 50 times they just fuck your ass

 – About 1 Month ago.

Charter goes out every time there's a drop of rain here. What a pack of fuckheads, it's been two days and their "service" is still intermittent at best. You'd get better internet...

Charter goes out every time there's a drop of rain here. What a pack of fuckheads, it's been two days and their "service" is still intermittent at best. You'd get better internet using rocks and mud.

 – About 2 months ago.

I've been a charter customer for 7 years and I can honestly say that they are the most dishonest, sneaky, carelessbcompany I have ever seen.

I for one believe they should be held...

I've been a charter customer for 7 years and I can honestly say that they are the most dishonest, sneaky, carelessbcompany I have ever seen.

I for one believe they should be held criminally liable for theft by deception. They have failed to deliver services for which they have been faithfully paid for by their customers.

i am not usually one to make public displays of dissatisfaction but I won't let this go without words. I tried to close my account and they told me they could not close it because they could not verify my identity over the phone. So I need to drive to the local office and do it face to face. So far as I can see they do claim to offer this service over the phone.

Anyway, there is not a day that goes by that I don't have my internet go down. It's usually around 5pm cst right about the time I sit down to eat my supper. So, thanks Charter for being a thorn in my ass. I plan to remove myself asap.

C Craft of FP

 – About 2 months ago.

The charter rep came to my house to set up service. I stepped out of the room only to return to him beating off. I asked what the fuck are you doing ? He grabbed me and bent me over the table and...

The charter rep came to my house to set up service. I stepped out of the room only to return to him beating off. I asked what the fuck are you doing ? He grabbed me and bent me over the table and plugged me from behind without protection. Now I'm trying to locate him to let him know that I'm pregnant. Charter please help.

 – About 2 months ago.

Why am i paying 50$ a month for something i could get by rubbing my hands together....

Why am i paying 50$ a month for something i could get by rubbing my hands together.

 – About 2 months ago.

Also, for those of you who "work from home" and demand better response time and more urgency over other customers, allow me to remind you that running a business using the residential packages...

Also, for those of you who "work from home" and demand better response time and more urgency over other customers, allow me to remind you that running a business using the residential packages violates the terms of service with the service Charter provides. So before you complain about not being the special snowflake you want to be, get yourself over to Charter-Business, pay the extra money for the BUSINESS service, and kindly remove the mentality that you deserve special attention, fuckers.

 – About 2 months ago.

Charter doesn't suck, the customers are just stubborn and stupid. They don't want to listen to the steps needed to be taken to fix their problem, they want to do it their way. Fix yourselves...

Charter doesn't suck, the customers are just stubborn and stupid. They don't want to listen to the steps needed to be taken to fix their problem, they want to do it their way. Fix yourselves before you blame the company you fuckwits.

 – About 2 months ago.

Charter is flat out terrible. They advertise these fast internet rates, but they do NOT live up to their promises. My internet consistently drops out or becomes slow throughout the day, regardless of...

Charter is flat out terrible. They advertise these fast internet rates, but they do NOT live up to their promises. My internet consistently drops out or becomes slow throughout the day, regardless of how many people are using it. Charter has sent multiple servicemen out here who seem to not understand that the problem is not on my end. They have told us to replace our modem/router 3 times now, and the problem has persisted. All of these times it has been at our personal expense. Fuck you charter. You not only have failed to uphold your side of our deal but have treated a customer like absolute trash. Fuck you.

 – About 2 months ago.

The commercials are SO HORRIBLE!!! Make them stop somebody please!!...

The commercials are SO HORRIBLE!!! Make them stop somebody please!!

 – About 2 months ago.

This is literally the worst Internet you can buy, period....

This is literally the worst Internet you can buy, period.

 – About 2 months ago.

FUCK...

FUCK

 – About 2 months ago.

Reboot three times a day, They keep monkeying around illegally with the bandwidth. File complaints with the Attorney General of California. File Complaints with the FCC. Never use your real...

Reboot three times a day, They keep monkeying around illegally with the bandwidth. File complaints with the Attorney General of California. File Complaints with the FCC. Never use your real information when filing the complaints or Charter will try to shut off your connection. Charter and FCC tied together in cronyism, maybe Attrney General can fix this.

 – About 2 months ago.

Well, I live in Roswell, GA and I agree....Charter DOES SUCK!! Our internet goes out 2-3 times a week! We also have Spectrum and the channels are constantely going out on us! We keep getting BS...

Well, I live in Roswell, GA and I agree....Charter DOES SUCK!! Our internet goes out 2-3 times a week! We also have Spectrum and the channels are constantely going out on us! We keep getting BS messages that there's no internet connection but yet the internet to our laptop still works. By the way, I was told by a Charter representative that the reason why our Internet goes out like it does is because THEY are resetting the I.P. address every 72 damn hours!! So yeah, it makes sense that people would be losing their Internet every 2-3 days a week!

I have NEVER had as much trouble with an Internet/cable company as I have with CHARTER. They take 100% of you hard-earned money and you get less than dismal sevice! What BS!! There has got to be something that we can do about this. I would LOVE to start a petition to get rid of Charter all together (I know that won't happen) but a gal can dream about it.

 – About 2 months ago.

I am not getting the service worth of my money. Internet disconnects continuously throughout the day. Unfortunately there is no other provider in my area to switch.
...

I am not getting the service worth of my money. Internet disconnects continuously throughout the day. Unfortunately there is no other provider in my area to switch.

 – About 2 months ago.

I swear to god this is the slowest internet I have ever seen in my life....

I swear to god this is the slowest internet I have ever seen in my life.

 – About 2 months ago.

Your rap commercial SUCKS and I always mute it when it comes on. It is classless and appeals to thug mentality!! You can do better than that!!!!!!...

Your rap commercial SUCKS and I always mute it when it comes on. It is classless and appeals to thug mentality!! You can do better than that!!!!!!

 – About 2 months ago.

The second I find a viable replacement for charter it is gone. I'm not sure how it works elsewhere but in the St. Louis area it is awful! We have to reset our Internet all the time and they keep...

The second I find a viable replacement for charter it is gone. I'm not sure how it works elsewhere but in the St. Louis area it is awful! We have to reset our Internet all the time and they keep telling me that it's not them, it's our router. The router they gave us. But of course I have to pay them to come and change it out with a router that I also have to pay for. I hate this company!

 – About 2 months ago.

We have had Charter come to the house 6 times in 5 months. My Internet and phone consistently does not work so I have issues working from home. I also have been having issues with my one TV cable box...

We have had Charter come to the house 6 times in 5 months. My Internet and phone consistently does not work so I have issues working from home. I also have been having issues with my one TV cable box constantly turning off. I am absolutely FED UP!!!!! We were told someone will be out to rewire the house and 2 weeks later....still nothing!!!!! 😠

 – About 2 months ago.

Had a site install at a remote facility that is out of town. We usually use Cox but had to use Charter because of the particular location of remote facility. Install appt. is 9am-11am. I get there...

Had a site install at a remote facility that is out of town. We usually use Cox but had to use Charter because of the particular location of remote facility. Install appt. is 9am-11am. I get there at 9:20 and I see Charter techs standing around by vehicles. I ask if they are there for install and they said yes but I'm late and they already cancelled the workorder. Like wait what? What do you mean, I'm right here, I'm sorry for being late but it's a 2 hour appointment and we're all here so can we go turn the god damned modem on? No can do they say. I plead with the tech, please, I come from 50 minutes away, I'm sorry for being late but you're going to leave me in a world of shit if you do this. Got the typical "sorry bro" response. They said they tried calling me and I didn't pick up. Asked for the number they had on file and it was a random number that I've never heard of. They said there's nothing they could to. I told them if they have to leave, then to leave, but they suck and Charter sucks.

Charter sucks. I can't believe this. Then they automatically schedule the install back for 1PM but don't tell me until 12:30. Again the site is 50 minutes away...

Charter sucks.

 – About 2 months ago.

Between a rock & a hard place, Charter keeps slowing and/or dropping, but ATT doesn't offer (real) high speed in my neighborhood. There are no other choices for an internet connection much faster...

Between a rock & a hard place, Charter keeps slowing and/or dropping, but ATT doesn't offer (real) high speed in my neighborhood. There are no other choices for an internet connection much faster than dial up where I live. Tell me again how this isn't a monopoly?

 – About 2 months ago.

We wound up having to get a new tv that cost near 500$ Thanks to Charters dumbasses yesterday .

Please get fucked charter and make it a painful and excruciating fuck.

Shady...

We wound up having to get a new tv that cost near 500$ Thanks to Charters dumbasses yesterday .

Please get fucked charter and make it a painful and excruciating fuck.

Shady corrupt unprofessional con artist bastards!!!!

 – About 2 months ago.

Charter just SUCKS!!! FU CHARTER!!

I will never have service with these ASS Holes Again!!...

Charter just SUCKS!!! FU CHARTER!!

I will never have service with these ASS Holes Again!!

 – About 2 months ago.

I fell for, and signed up for, their new "streaming tv plus" in exchange for a free Roku3. Upon reviewing my bill, I see an UNDISCLOSED fee for FREE BROADCAST CHANNELS, **IN ADDITION TO** the...

I fell for, and signed up for, their new "streaming tv plus" in exchange for a free Roku3. Upon reviewing my bill, I see an UNDISCLOSED fee for FREE BROADCAST CHANNELS, **IN ADDITION TO** the monthly $20 charge. With this undisclosed fee, and charges and other bullshit, the streaming tv costs nearly $35. It's clearly not worth it in any sense, especially when the programming on the channels they offer up for streaming SUCKS ASS. If I had another choice for high speed internet, I would take it in a heartbeat. Thanks for the free Roku 3, I'll be canceling ASAP. I can, AND WILL, live without you. I don't understand how they can get away with this, especially when it is clearly false advertising.

 – About 2 months ago.

Oh yeah and fuck your shitty dvr boxes those goddamn things are consistently resetting and displaying the numbers 8888 over and over again completely refreshing every channel to where they all say TO...

Oh yeah and fuck your shitty dvr boxes those goddamn things are consistently resetting and displaying the numbers 8888 over and over again completely refreshing every channel to where they all say TO BE ANNOUNCED.

You are truly the biggest fucking idiots ever Charter.

 – About 2 months ago.

Well they still fucking suck and apparently their DVR is such a useless piece of shit that it's even making our tv not turn on until we try to turn it on over 27 fucking times EACH MORNING!!!!

Well they still fucking suck and apparently their DVR is such a useless piece of shit that it's even making our tv not turn on until we try to turn it on over 27 fucking times EACH MORNING!!!!

Fuck these assholes and to top it all off they are now charging us more then they used to these bastards are finding ways to bilk their customers out of even MORE MONEY then they already do now.

Time for these assholes to be sued....again.

 – About 2 months ago.

I've been on hold for over ONE HOUR trying to disconnect from their sucky service! You cannot leave!...

I've been on hold for over ONE HOUR trying to disconnect from their sucky service! You cannot leave!

 – About 2 months ago.

I have Direct , thank God . But while I'm at my boyfriends house I want to watch Game of Thrones, it is almost impossible to navigate the menu, it makes no sense at all, I'm ready to put the...

I have Direct , thank God . But while I'm at my boyfriends house I want to watch Game of Thrones, it is almost impossible to navigate the menu, it makes no sense at all, I'm ready to put the remote down and just go bang my head against the wall . It would be a more enjoyable experience !

 – About 2 months ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 2 months ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 2 months ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 2 months ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 2 months ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 2 months ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 2 months ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 2 months ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 2 months ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 2 months ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 2 months ago.

Oh my fucking God charter consistently ruins my tv watching experience I hate this company with an unreasonable passion...

Oh my fucking God charter consistently ruins my tv watching experience I hate this company with an unreasonable passion

 – About 2 months ago.

And now I find that my bank cleared 200$ for Charter on May 23 and they still won't turn on the cable! Degenerates working in customer service! Incompetent!!!!!!!!! Just sick what we pay them for...

And now I find that my bank cleared 200$ for Charter on May 23 and they still won't turn on the cable! Degenerates working in customer service! Incompetent!!!!!!!!! Just sick what we pay them for poor service! Hello TDS or Netflix! Who wants my money? Got 200$ a month for a competent and courteous cable provider! (Not you Charter)

 – About 2 months ago.

Shut down my cable on GoT night after 10 years of my loyalty and paying you OUTRAGEOUS amounts of money!!!!!!!!!!! There is a special kind of stupid going on in your offices. You could have given me...

Shut down my cable on GoT night after 10 years of my loyalty and paying you OUTRAGEOUS amounts of money!!!!!!!!!!! There is a special kind of stupid going on in your offices. You could have given me two days on a HOLIDAY Weekend... after TEN YEARS.... but no... let's go to war instead. You could have had 10 more years of loyalty but opted for me to block payment to you. Have fun TRYING to ruin my credit lol. I got this!

 – About 2 months ago.

I HAVE NEVER EXPIERECED ANYTHING SO BAD AND PAINFUL IN MY LIFE. CHARTER IS TORTURE. CHARTER IS LIKE TAKING A WATERMELON AND SHOVING IT UP UR ASS. ITS SO FKING BAD. I WOULD RATHER LIVE WITH THE AMISH...

I HAVE NEVER EXPIERECED ANYTHING SO BAD AND PAINFUL IN MY LIFE. CHARTER IS TORTURE. CHARTER IS LIKE TAKING A WATERMELON AND SHOVING IT UP UR ASS. ITS SO FKING BAD. I WOULD RATHER LIVE WITH THE AMISH THEN DEAL WITH THEM. FOR EVERY TIME I DISCONNECT... ANOTHER CHARTER MAN GOES DOWN

 – About 2 months ago.

It fucking baffles me for whatever game I choose to play. The fucking service is harder than the god damn game itself. For instance, I moved here and had to get charter cause they fucking monopolized...

It fucking baffles me for whatever game I choose to play. The fucking service is harder than the god damn game itself. For instance, I moved here and had to get charter cause they fucking monopolized the area. WHO THE FUCK HAS THE POWER TO MONOPOLIZE AN AREA WHEN THEYRE ABSOLUTELY SHIT. If there ever comes a time when the purge starts, charter better look outside their windows and see my god damn tent sitting outside waiting for it to come. Sock a bitch those mother fuckers. Fuck league of legends and riot too, they suck as much ass

 – About 2 months ago.

okay so tell me why im trying to make money off of boosting peoples accounts on league of legends and i keep getting dc'd IN THE MIDDLE OF GAMES. THEN i cant call charter becasue i cant look up...

okay so tell me why im trying to make money off of boosting peoples accounts on league of legends and i keep getting dc'd IN THE MIDDLE OF GAMES. THEN i cant call charter becasue i cant look up their damn number becasue the wifi is "on" but wont work... The light for the router says its on but yet its not working.... like i sit and look at the monitor saying "TTTTTTTTTTODAY JR"

 – About 2 months ago.

My download speed has been between 4-8 mbps and my upload is at a blazing 42.6 kbps that's the fastest I've saw it all week. I call charter and tell them I'm hardwired to the modem and...

My download speed has been between 4-8 mbps and my upload is at a blazing 42.6 kbps that's the fastest I've saw it all week. I call charter and tell them I'm hardwired to the modem and they tell me it sounds like someone is on your frequency you need to contact cisco about your router. Mam I'm hardwired........... seriously am aggravated

 – About 2 months ago.

Incredibly bad and annoying commercial. If it has anything to say, I doubt that anyone can stand to listen. Difficult to believe anyone can make a living creating such crap....

Incredibly bad and annoying commercial. If it has anything to say, I doubt that anyone can stand to listen. Difficult to believe anyone can make a living creating such crap.

 – About 2 months ago.

Incredibly bad and annoying commercial. If it has anything to say, I doubt that anyone can stand to listen. Difficult to believe anyone can make a living creating such crap....

Incredibly bad and annoying commercial. If it has anything to say, I doubt that anyone can stand to listen. Difficult to believe anyone can make a living creating such crap.

 – About 2 months ago.

That rap ad is the worst. And they seem to have adopted the republican approach of accusing the competition of doing exactly what they're doing with prices etc. The cable boxes are constant...

That rap ad is the worst. And they seem to have adopted the republican approach of accusing the competition of doing exactly what they're doing with prices etc. The cable boxes are constant problems. And Time- Warner people are expecting a big improvement. Hah!

 – About 2 months ago.

I change the channel every time the Charter rap ad comes on. It is, without a doubt, the worst television ad ever!...

I change the channel every time the Charter rap ad comes on. It is, without a doubt, the worst television ad ever!

 – About 2 months ago.

They raise your rate for no reason at all and then expect you to cancel channels to keep your payment reasonable. Their service already sucks and then they increase your bill. I guess they don't...

They raise your rate for no reason at all and then expect you to cancel channels to keep your payment reasonable. Their service already sucks and then they increase your bill. I guess they don't know that we have other options for cable and internet service and I am checking out my options now. In addition, the same crappy shows play over and over and over again. Sick and tired of getting screwed.

 – About 2 months ago.

Worst commercials I've ever seen! I mute them every time....

Worst commercials I've ever seen! I mute them every time.

 – About 2 months ago.

Advertising is supposed to be appealing to the consumer who in turn buys the product. Charter has, by far, the worst commercials on the planet. When people mute the channel or change it just to avoid...

Advertising is supposed to be appealing to the consumer who in turn buys the product. Charter has, by far, the worst commercials on the planet. When people mute the channel or change it just to avoid having to hear the ad, you're defeating the purpose. You are seriously wasting your money! But I guess the obscene amounts of money you collect from your current customers makes up for that! I too would never choose Charter based on their commercials alone.

 – About 2 months ago.

Thank God for the "Mute" button on the remote! Charter's rap crap is the most annoying thing on TV. They really think that stupid stuff is going to draw new business. If we weren't...

Thank God for the "Mute" button on the remote! Charter's rap crap is the most annoying thing on TV. They really think that stupid stuff is going to draw new business. If we weren't already customers, I'd not choose them because of this.

 – About 2 months ago.

i cant even watch a 10 second video i have to run the charter speed test in order for it to load anything...

i cant even watch a 10 second video i have to run the charter speed test in order for it to load anything

 – About 2 months ago.

charter you useless shitty internet provider, constant internet problem i cant even google search anything, let alone watch a youtube video all the way or gaming. You ask me why I use you? LOL I would...

charter you useless shitty internet provider, constant internet problem i cant even google search anything, let alone watch a youtube video all the way or gaming. You ask me why I use you? LOL I would never use you had I not rent a room with a renter who uses charter. He pays the bills, however, I don't know why he would. I used to think AT&T sucks, but now I feel like AT&T's 3 mb is better than your fucking useless 72mb that never fucking worked. In the future, if I ever become a millionaire, I will destroy your company's business by setting up a company of my own or even just to help your rivals, that's how much I hate your lying shittiy internet. It's been 3 months since I moved in and started using Charter, only 2 days did it work without slow connection or NO FUCKING CONNECTION. lol fuck yourselves, you shitty higher ups of charter. Change your name to Shitter, fits you better. Oh and also, thank you for making AT&T look like it's actually trying instead like charter that can no longer stand in the isp field. At least now I won't have to tell people at&t sucks because at least I know it's better than charter.

 – About 2 months ago.

JESUS FUCKING CHRIST. It's fucking 2016. Why can I not watch a goddamn YouTube video at more than 144p without it freezing every 2 fucking seconds. I would rather shove a ripe pineapple up my ass...

JESUS FUCKING CHRIST. It's fucking 2016. Why can I not watch a goddamn YouTube video at more than 144p without it freezing every 2 fucking seconds. I would rather shove a ripe pineapple up my ass than have Charter for the rest of my life.

 – About 2 months ago.

I won't use your service because of that stupid rap commercial. Seems that every commercial your release it worse than the one that came before it. ...

I won't use your service because of that stupid rap commercial. Seems that every commercial your release it worse than the one that came before it.

 – About 2 months ago.

I won't use your service because of that stupid rap commercial. Seems that every commercial your release it worse than the one that came before it. ...

I won't use your service because of that stupid rap commercial. Seems that every commercial your release it worse than the one that came before it.

 – About 2 months ago.

I really hate the rap commercial, it's so effing annoying and stupid that I have to switch the channel until it's over. What is wrong with you people>...

I really hate the rap commercial, it's so effing annoying and stupid that I have to switch the channel until it's over. What is wrong with you people>

 – About 2 months ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 2 months ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 2 months ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 2 months ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 2 months ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 2 months ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 2 months ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 2 months ago.

I like the response from Middleton regarding dial-up lol...

I like the response from Middleton regarding dial-up lol

 – About 2 months ago.

I can always tell when a charter commerical comes on, always the same platform and annoying music and too many people in their commericals. Charter needs to looks at some of the cell phone...

I can always tell when a charter commerical comes on, always the same platform and annoying music and too many people in their commericals. Charter needs to looks at some of the cell phone commericals.
WHAT THEY REALLY NEED IS A NEW AD AGENCY.

 – About 2 months ago.

Charter makes me contemplate suicide. Always cutting out. Every 30 minutes or so. Worst service provider ever....

Charter makes me contemplate suicide. Always cutting out. Every 30 minutes or so. Worst service provider ever.

 – About 2 months ago.

Charter needs a new advertising agency. Their commercials are so obnoxious I would never do business with them because of their commercials. ...

Charter needs a new advertising agency. Their commercials are so obnoxious I would never do business with them because of their commercials.

 – About 2 months ago.

Mandeville, LA, USA - You must work for Direct TV
Charter Communications is 10 times better than Direct TV will ever be.AT&T Uverse is shit as well.Satellite and Dial Up can't compete with...

Mandeville, LA, USA - You must work for Direct TV
Charter Communications is 10 times better than Direct TV will ever be.AT&T Uverse is shit as well.Satellite and Dial Up can't compete with Cable or Charter's internet.Reliability and good damn service with On Demand kick Direct TV and other satellite companies out of the race to be the best company. Cheers once again, and GO CHARTER!

 – About 2 months ago.

Birmingham, AL, USA - You must work for Charter

Charter Communications SUCKS! They LIE when they sell you a package, if you don't know that you will soon learn!!...

Birmingham, AL, USA - You must work for Charter

Charter Communications SUCKS! They LIE when they sell you a package, if you don't know that you will soon learn!!

 – About 2 months ago.

Get a new advertising agency. Your commercials are the most annoying on the planet, especially the new one with the white guy rapping.........hurts my ears and other senses. ...

Get a new advertising agency. Your commercials are the most annoying on the planet, especially the new one with the white guy rapping.........hurts my ears and other senses.

 – About 2 months ago.

HAH. Uverse internet sucks balls and costs more.Charter is a billion times better than shit dial up as well....

HAH. Uverse internet sucks balls and costs more.Charter is a billion times better than shit dial up as well.

 – About 2 months ago.

Charter makes me wish I had dial-up....

Charter makes me wish I had dial-up.

 – About 2 months ago.

Direct TV is liquid GARBAGE. Charter is a million times better than shitty satellite.Weather absolutely shits all over your signal and cable signal is 1000 times better 99% of the time.On Demand is...

Direct TV is liquid GARBAGE. Charter is a million times better than shitty satellite.Weather absolutely shits all over your signal and cable signal is 1000 times better 99% of the time.On Demand is fucking AMAZING and the internet connection is fucking top tier as well.The price is pretty damn similar too but with Charter you actually pay for what you get unlike shitty satellite that leaves you with shitty signal and unreliability.Charter Communications is the best! If you think otherwise, then you must live where Cable sucks ass or you're a big fucking idiot.Cheers, and go CHARTER!

 – About 2 months ago.

I hate charter rap commercial!!!!!!!!!!!...

I hate charter rap commercial!!!!!!!!!!!

 – About 2 months ago.

The largest problem with Charter, by far: why spend millions on advertising trying to trick us into thinking you have a good product when you could spend that money building one? The menu in your...

The largest problem with Charter, by far: why spend millions on advertising trying to trick us into thinking you have a good product when you could spend that money building one? The menu in your cable box is 1970s technology. It's unusable. The user experience gets an F-. That's much worse than an F. The menu is a cluttered, piece-mail mess that ONLY cares about selling more packages. Charter should not be in the business of building those boxes. If you weren't such idiots, you'd let Apple design your boxes. See, that way it would actually work. Are you CEO's at Charter stupid? Is you? People are using iphones now for a reason - they work. Charter should be partnering with Apple and or Google, to make the CUSTOMER EXPERIENCE a good one.

The only reason I have Charter internet is because it's my only option right now. But that will soon change. Make your short term money you greedy people. Because I doubt you'll be in business for long. It's a terrible business too. Terrible experience. Overpriced. 500 channels and 4 good ones. Pathetic.

 – About 2 months ago.

Charter business offers free hosting for your website. Problem is no one in the company knows how to switch over your site from one web host to another. After over a period of 2 weeks and over 5 hours...

Charter business offers free hosting for your website. Problem is no one in the company knows how to switch over your site from one web host to another. After over a period of 2 weeks and over 5 hours on the phone with them I spoke to 15-20 different tech support reps. and I have come to the conclusion that they are all idiots there. Its really hard to believe that a company so large could have customer service so bad.

C5RIW

 – About 2 months ago.

fucking stupid charter i can never watch a video all the way through they fuck everybody everyone who works for charter has a diny dick or a wizard sleeve...

fucking stupid charter i can never watch a video all the way through they fuck everybody everyone who works for charter has a diny dick or a wizard sleeve

 – About 2 months ago.

I'm sick of missing the best part of a movie right at the climax of the movie they pull the shutting the TV down for 10 minutes and u miss the whole point of watching for an hour and a half ...

I'm sick of missing the best part of a movie right at the climax of the movie they pull the shutting the TV down for 10 minutes and u miss the whole point of watching for an hour and a half charter sucks!!!!!!!!!

 – About 2 months ago.

FUCK YOU CHARTER! YOU SUCK A BAG O' DICKS!...

FUCK YOU CHARTER! YOU SUCK A BAG O' DICKS!

 – About 2 months ago.

Charter, you on demand is THE WORST. Thanks for ruining my night, asshats....

Charter, you on demand is THE WORST. Thanks for ruining my night, asshats.

 – About 2 months ago.

From Opelousas Louisiana Fuck Charter! You guys and your Communications can choke on a fat chode dick!...

From Opelousas Louisiana Fuck Charter! You guys and your Communications can choke on a fat chode dick!

 – About 2 months ago.

Charter to phase out Time Warner brand. From one shitty brand to the next! http://www.bloomberg.com/news/articles/2016-05-17/so-long-time-warner-cable-charter-to-retire-much-maligned-brand...

Charter to phase out Time Warner brand. From one shitty brand to the next! http://www.bloomberg.com/news/articles/2016-05-17/so-long-time-warner-cable-charter-to-retire-much-maligned-brand

 – About 2 months ago.

I love that every time I try playing CS:GO competitive match, it decides to fucking lose connection and I can't rejoin for 5 minutes. Literally the shittiest internet ever. I would love to see...

I love that every time I try playing CS:GO competitive match, it decides to fucking lose connection and I can't rejoin for 5 minutes. Literally the shittiest internet ever. I would love to see this company go bankrupt or just shut down.

 – About 2 months ago.

PLEASE TAKE THAT FUCKING RAP BULLSHIT COMMERCIAL OFF MY DAMN TV,,I FUCKING MUTE IT BUT IT STILL MAKES ME SICK TO WATCH.....

PLEASE TAKE THAT FUCKING RAP BULLSHIT COMMERCIAL OFF MY DAMN TV,,I FUCKING MUTE IT BUT IT STILL MAKES ME SICK TO WATCH..

 – About 2 months ago.

charters internet fucking sucks ass. the most fucking unreliable internet ever. i want to rip these motherfuckers a new asshole. fuck their stocks fuck their shareholders fuck them all and fuck...

charters internet fucking sucks ass. the most fucking unreliable internet ever. i want to rip these motherfuckers a new asshole. fuck their stocks fuck their shareholders fuck them all and fuck constructive criticism they dont pay any attention to us. fucking charter in california sucks fucking ass should of never left verizon.

 – About 2 months ago.

charter is the worst and their dumb ass irritating commercials are enough to make you vomit,bad customer service...

charter is the worst and their dumb ass irritating commercials are enough to make you vomit,bad customer service

 – About 2 months ago.

Why, Charter....

Why, Charter.

 – About 2 months ago.

Charter You still SUCK!!! FU...

Charter You still SUCK!!! FU

 – About 2 months ago.

Even Comcast is better(I had it in Chicago) this is difficult to call internet. I robot my modem and router 20 times per night at least to watch YouTube in 144p -360p. it goes down every 5 mins, no...

Even Comcast is better(I had it in Chicago) this is difficult to call internet. I robot my modem and router 20 times per night at least to watch YouTube in 144p -360p. it goes down every 5 mins, no kidding . Jackson, WY

 – About 2 months ago.

So the last episode of Castle and you fail!!!!!! Do tired of your poor service. ...

So the last episode of Castle and you fail!!!!!! Do tired of your poor service.

 – About 2 months ago.

What causes the Charter wifi internet download speed to go from 40mbps to 3 mbps between speed tests?...

What causes the Charter wifi internet download speed to go from 40mbps to 3 mbps between speed tests?

 – About 2 months ago.

So I moved and decided to cut the cable cord from Dish Network. BIG fucking mistake. The only option in my new neighborhood is Charter Spectrum with Roku which I thought would be a great cost...

So I moved and decided to cut the cable cord from Dish Network. BIG fucking mistake. The only option in my new neighborhood is Charter Spectrum with Roku which I thought would be a great cost cutting plan. I've had 3 techs come to the house to "repair" the problem. I've been on the phone a ton checking configurations and settings.... Unplugging and resetting shit. Sometimes it works fine for a couple hours and then it freezes for 5 minutes. unplug everything and then it works for 10 minutes and then freezes again. Soooo frustrating. It takes fucking 3 hours to watch a 90 minute movie. Anyway my only solution now is to just watch about 9 HD OTA channels and that's it. All the while maybe increasing my chance to get some cancer with all the wifi flowing through the house. I guess I'll die from cancer or pure frustration. COME ON CHARTER you can do better!!!


What to do?

 – About 3 months ago.

Thanks, Charter; I just love it when my fucking internet goes out at least 5 times, intermittently, everyday, for 4+ hours, having no internet that I pay for. This problem has been ongoing for years,...

Thanks, Charter; I just love it when my fucking internet goes out at least 5 times, intermittently, everyday, for 4+ hours, having no internet that I pay for. This problem has been ongoing for years, and you cocksuckers fail to actually fix the problem. I'm paying well over $200/mo for your cancer internet and cable, both of which never fucking work. When it does decide to work, it's highly unstable. I'm getting fucked over by you lousy bastards everyday. It's a shame that you monopolizing bastards are the only ones who offer "service" in my area. The day another service is offered in my area, you cucks will be losing a customer and you can pick up your cancerous cable boxes and other shitty equipment in the highway.

 – About 3 months ago.

Charter is discriminated against the Fox news channel they turn off the the sound so you can't hear it must be stupid democratic communist that are destroying our country this is to the republic...

Charter is discriminated against the Fox news channel they turn off the the sound so you can't hear it must be stupid democratic communist that are destroying our country this is to the republic for which it stands.

 – About 3 months ago.

Mann fuck charter their shitty ass interbet we pay $60 a month and bought a $100 router and the router still couldn't compensate for their shitty ass fuc king Internet ever time I call all I get...

Mann fuck charter their shitty ass interbet we pay $60 a month and bought a $100 router and the router still couldn't compensate for their shitty ass fuc king Internet ever time I call all I get is a fucking robot who's fucking dumb as shit telling me to reset my router like NO BITCHA my router costed me more than your shitty Internet it's not its problem it's your fucking internet
Oh don't get me started on psn fucking can't chat with A friend and play both in a private session without ever fucking crashing MY ASS with all those commercials charter spectrum? More like charter rectum because your Internet is fucking ass

 – About 3 months ago.

I have half a mind to ask Charter to compensate me for the work I have lost due to their shitty-ass service, which just drops out at a moments notice. The fact that places like Sourh Korea and Japan...

I have half a mind to ask Charter to compensate me for the work I have lost due to their shitty-ass service, which just drops out at a moments notice. The fact that places like Sourh Korea and Japan have 1,000 times faster internet for a fraction of the price tells you there is something wrong with this country, where we allow these fucking mongoloids to monopolize our internet service. I hope ISIS targets you ass holes next.

 – About 3 months ago.

Charter is the worst company ever! NO Customer service at ALL!...

Charter is the worst company ever! NO Customer service at ALL!

 – About 3 months ago.

I hate charter, why is it legal for you to be the ONLY option?...

I hate charter, why is it legal for you to be the ONLY option?

 – About 3 months ago.

FUCK YOU, CHARTER!...

FUCK YOU, CHARTER!

 – About 3 months ago.

The nerve to be in a monopoly.. fucking sucks. Constantly down. They make me sick!...

The nerve to be in a monopoly.. fucking sucks. Constantly down. They make me sick!

 – About 3 months ago.

Charter sucks more cock than a donkey in a ISIL camp. My problem with charter is while the NSA is gaining power to watch America, they left these EVIL VIAL Blood sucking piece of shit monopoly running...

Charter sucks more cock than a donkey in a ISIL camp. My problem with charter is while the NSA is gaining power to watch America, they left these EVIL VIAL Blood sucking piece of shit monopoly running rinky dinky sick ass sorry pieces of shit who love cum so much there stomach is full in charge. We can kill Hitler, we can cure Ebola, but we can't get rid of FUCKING CHARTER. I am at point I want to call the pope and ask how much of an exorcism would it take to free America from Satin?

 – About 3 months ago.

No Internet AGAIN! Charter You SUCK!...

No Internet AGAIN! Charter You SUCK!

 – About 3 months ago.

wahhhh....."I am paying for XX mbps, but I am only getting 1 mbps..." Maybe if you didn't have so many viruses on your eMachines PC, you would be able to get more than 1 mbps....

wahhhh....."I am paying for XX mbps, but I am only getting 1 mbps..." Maybe if you didn't have so many viruses on your eMachines PC, you would be able to get more than 1 mbps.

 – About 3 months ago.

No internet in St Cloud MN. Called the support line 1 hour 2 minutes talking to a scripted rep and then I got hung up on or disconnected. Now all support lines are busy and have been for an almost an...

No internet in St Cloud MN. Called the support line 1 hour 2 minutes talking to a scripted rep and then I got hung up on or disconnected. Now all support lines are busy and have been for an almost an hour. God awful service. They can't see my modem, so they set up a service call for Monday, even when I told them my neighbor's Internet is also out. He won't call because he won't go through this silliness - smart. Really sad and expensive horrible company. I hate monopolies.

 – About 3 months ago.

No internet in Roswell Ga. Pathetic service. Much better with Comcast (and that says a lot). Sadly Comcast is not offered where I live now. Can't wait for google fiber....

No internet in Roswell Ga. Pathetic service. Much better with Comcast (and that says a lot). Sadly Comcast is not offered where I live now. Can't wait for google fiber.

 – About 3 months ago.

Charter needs to get there shit together. I'm tired of having to fix the damn Internet everyday because all they do is jack around...

Charter needs to get there shit together. I'm tired of having to fix the damn Internet everyday because all they do is jack around

 – About 3 months ago.

For the second night in a row, the Internet has been non-responsive. I have work to do for finals and nothing I try has worked. Internet seems to be down too frequently for the amount of money paid....

For the second night in a row, the Internet has been non-responsive. I have work to do for finals and nothing I try has worked. Internet seems to be down too frequently for the amount of money paid. It's the only option we have in our town

 – About 3 months ago.

St. Louis Blues winning game 7 and charter goes dead at the end of the 2nd period and never comes back...and before that my 80 year old neighbor calls me to say that her charter box went dead and she...

St. Louis Blues winning game 7 and charter goes dead at the end of the 2nd period and never comes back...and before that my 80 year old neighbor calls me to say that her charter box went dead and she wants to watch the Blue's tonight so called them and charter came by and dropped another box off and told her to hook it up herself...she called me...I hooked it up for her...charter must have heard about it and killed the programming before the 3rd period.
180 a month...screw charter
Chesterfield, Mo.

 – About 3 months ago.

Missed half of the Blues vs Stars game 7 playoff game PLUS I can't watch the Cardinals vs Angels baseball game. I thought the point of cable vs satellite would be that I'm not so adversely...

Missed half of the Blues vs Stars game 7 playoff game PLUS I can't watch the Cardinals vs Angels baseball game. I thought the point of cable vs satellite would be that I'm not so adversely affected by bad weather. I have full power at my house, can get local channels on tv with no problems, but no premium sports channels. What a sucky experience.

 – About 3 months ago.

Yep, no internet in Greenville, SC. Thanks Charter.


Stupid company. Bunch of losers. ...

Yep, no internet in Greenville, SC. Thanks Charter.


Stupid company. Bunch of losers.

 – About 3 months ago.

I have charter internet. Sitting here right now with my internet not responding and when I call the help line, it just beeps at me. Been doing this for 30 freaking minutes and it's so frustrating...

I have charter internet. Sitting here right now with my internet not responding and when I call the help line, it just beeps at me. Been doing this for 30 freaking minutes and it's so frustrating and I'm sick of having problems with them every single day! EVERY SINGLE DAY!!! literally.

 – About 3 months ago.

Charter Sucks Big Fat Sloppy Donkey Dick...

Charter Sucks Big Fat Sloppy Donkey Dick

 – About 3 months ago.

Glad to have no Internet in return for a $200+ bill, charter rocks...

Glad to have no Internet in return for a $200+ bill, charter rocks

 – About 3 months ago.

Charter SUCKS!!!!! - No details necessary...

Charter SUCKS!!!!! - No details necessary

 – About 3 months ago.

Chicopee ma. Another choppy picture instance. If they read this I hope they understand how frustrating this is. ...

Chicopee ma. Another choppy picture instance. If they read this I hope they understand how frustrating this is.

 – About 3 months ago.

Chicopee ma here no commercial this time but the picture is choppy again. Amazing it seems to come In Clear for the commercials. I hate charter. ...

Chicopee ma here no commercial this time but the picture is choppy again. Amazing it seems to come In Clear for the commercials. I hate charter.

 – About 3 months ago.

Chicopee ma here again another commercial Do you think they care about their existing customers? I think not. ...

Chicopee ma here again another commercial Do you think they care about their existing customers? I think not.

 – About 3 months ago.

Oh look this time we got a charter business comercial. This is rediculose. How much would my bill come down if they stopped all this advertising. Hey better than that do you think they could make the...

Oh look this time we got a charter business comercial. This is rediculose. How much would my bill come down if they stopped all this advertising. Hey better than that do you think they could make the system work properly. Unhappy in Chicopee ma.

 – About 3 months ago.

Now this is going to shock you. Another charter commercial. They do so much advertising I think they're starting to believe their own bs. Look out in Chicopee ma. ...

Now this is going to shock you. Another charter commercial. They do so much advertising I think they're starting to believe their own bs. Look out in Chicopee ma.

 – About 3 months ago.

Another stupid commercial. But my cable works sometimes. Beware if moving to Chicopee ma. ...

Another stupid commercial. But my cable works sometimes. Beware if moving to Chicopee ma.

 – About 3 months ago.

Charter cable sucks. The only option in the area and they know it. I have lived in other areas Comcast has no issues. Dish was the best but you can't get local stations so I fixed to deal with...

Charter cable sucks. The only option in the area and they know it. I have lived in other areas Comcast has no issues. Dish was the best but you can't get local stations so I fixed to deal with charter and watch their stupid commercials every 15 min. The should spend less on advertising and more in fixing the problems with their cable. Every month the box turns off to update when I'm watching. Why can't that happen when the box is off? I wait 15 min to update and then the picture comes back scrambled or choppy or the volume doesn't work. They suck. So the. You get to call and wade through the phone tree and the computer will send a signal to your box........ Wait wait wait. Then that doesn't work so you get to talk to someone who is trying to help but after 10 min says we'll have to send a tech out..... I hate charter. For $200 a month I should never have to worry about cable.

 – About 3 months ago.

Charter cable sucks. The only option in the area and they know it. I have lived in other areas Comcast has no issues. Dish was the best but you can't get local stations so I fixed to deal with...

Charter cable sucks. The only option in the area and they know it. I have lived in other areas Comcast has no issues. Dish was the best but you can't get local stations so I fixed to deal with charter and watch their stupid commercials every 15 min. The should spend less on advertising and more in fixing the problems with their cable. Every month the box turns off to update when I'm watching. Why can't that happen when the box is off? I wait 15 min to update and then the picture comes back scrambled or choppy or the volume doesn't work. They suck. So the. You get to call and wade through the phone tree and the computer will send a signal to your box........ Wait wait wait. Then that doesn't work so you get to talk to someone who is trying to help but after 10 min says we'll have to send a tech out..... I hate charter. For $200 a month I should never have to worry about cable.

 – About 3 months ago.

Internet disconnects at least once a day, and now this annoying 60-second (!!!) commercial with some Eminem/Macklemore wannabe "rapping" about scented candles and his cat? You've already...

Internet disconnects at least once a day, and now this annoying 60-second (!!!) commercial with some Eminem/Macklemore wannabe "rapping" about scented candles and his cat? You've already made sure there are no other cable providers in Chicopee. YOU DON'T NEED TO ADVERTISE. If you didn't have a monopoly on the city's cable lines, I'd never use your service again.

 – About 3 months ago.

had to call 12 times this month because of the 1 mbps for 60 bucks

mannnnnnnnnnnnnn money well fucking spent...

had to call 12 times this month because of the 1 mbps for 60 bucks

mannnnnnnnnnnnnn money well fucking spent

 – About 3 months ago.

Cannot even watch Youtube because it sucks so bad. ...

Cannot even watch Youtube because it sucks so bad.

 – About 3 months ago.

Receiving only 2mbps download of the 100 that I pay for! Absolute bullshit!...

Receiving only 2mbps download of the 100 that I pay for! Absolute bullshit!

 – About 3 months ago.

Receiving only 2mbps download of the 100 that I pay for! Absolute bullshit!...

Receiving only 2mbps download of the 100 that I pay for! Absolute bullshit!

 – About 3 months ago.

Receiving only 2mbps download of the 100 that I pay for! Absolute bullshit!...

Receiving only 2mbps download of the 100 that I pay for! Absolute bullshit!

 – About 3 months ago.

~0.17 Mbps here..... Same with others near here. Wow....

~0.17 Mbps here..... Same with others near here. Wow.

 – About 3 months ago.

The rap commercial is so annoying that I have to mute it- and we don't even have Charter cable- I've got an antenna mounted in a bucket of quickrete and I still have to hear this crap! They...

The rap commercial is so annoying that I have to mute it- and we don't even have Charter cable- I've got an antenna mounted in a bucket of quickrete and I still have to hear this crap! They really need to get a new advertising firm to beg for them. ARRRRRRRRRRRGG!

 – About 3 months ago.

FUCK YOU CHARTER!!!...

FUCK YOU CHARTER!!!

 – About 3 months ago.

Charter sales people LIE to you when selling service. I was told I had a two year price guarantee and now after one year they are raising my prices by 40 per month! This has got to STOP!

Charter sales people LIE to you when selling service. I was told I had a two year price guarantee and now after one year they are raising my prices by 40 per month! This has got to STOP!

I will never use Charter again!!

 – About 3 months ago.

BEWARE OF THE CHARTER STREAMING TV SERVICE

After getting an email from Charter about their free Roku 3 (which is cool) if I ad their streaming TV service through Roku for only $19.99 a...

BEWARE OF THE CHARTER STREAMING TV SERVICE

After getting an email from Charter about their free Roku 3 (which is cool) if I ad their streaming TV service through Roku for only $19.99 a month no contracts, I did. While on the phone proceeds to inform me that their "just happens to be" a $1.90 tax fee a month in "my" area. Also, the ESPN channel charges and additional $8.00 a month bringing my $19.99 a month up to $30.00 a month AND she neglected to tell me there was no CNN, HLN or Fox news channels. A very good idea from Charter but as usual the upping of the prices sucks as usual. They do give HBO or Showtime with this package for one year. Not too bad but we don't want sports channels and will cancel the service after this month.

 – About 3 months ago.

Charter's e-mail service is no better than dial up. It has controls for spam and blocking sender's, but they don't work! When I contact charter about it, they tell those functions...

Charter's e-mail service is no better than dial up. It has controls for spam and blocking sender's, but they don't work! When I contact charter about it, they tell those functions won't work becasue I am a head of household account,well, they did before the last so called upgrade, and what kind of stupid answer is that, features don't work becasue you are the head of the household, WTF? If you tell them the e-mail sucks, then they wave "our e-mail service is free" in your face, like then you shouldn't ask any questions or be judging that fact that it is a pice of crap. The only reason this company stays in bussiness is becaseu its a monapoly. If their customer base could shoose, they weould go out of bussiness with the poor sercive, poor help, and even poorer technology.

 – About 3 months ago.

So, finally contact charter after several years of terrible connection issues at midday, everyday, no matter what. I haven't said anything before, because I knew how it would end. Everything has...

So, finally contact charter after several years of terrible connection issues at midday, everyday, no matter what. I haven't said anything before, because I knew how it would end. Everything has always checked out on my end (I'm not ignorant of how to troubleshoot modems and routers, ffs, I grew up with the stuff, you HAVE to know, because f--- being at the mercy of customer service and half-assed techs) and their conclusion? "You need to contact the manufacturer of your modem and/or router." -.- RIP internet...and since money talks, THERE'S NO COMPETITION HERE, therefore, I'm stuck without options.

 – About 3 months ago.

I hate the new rap commercial!! It is annoying, I either mute it or change the channel!! ...

I hate the new rap commercial!! It is annoying, I either mute it or change the channel!!

 – About 3 months ago.

Thibodaux it suck...

Thibodaux it suck

 – About 3 months ago.

Fuck you Charter,
I might not know a smidge of what the other people commenting here do, but get your service to fucking work for more than a five minute period. Some of us actually need to do...

Fuck you Charter,
I might not know a smidge of what the other people commenting here do, but get your service to fucking work for more than a five minute period. Some of us actually need to do work to get paid, get your shit together so your customers don't have to wait on you to do your job. If this was occasional, maybe we'd let it slip by. It's been happening everyday. For a week. Go fuck yourselves.
Sincerely,
-Pissed off Jesusland, TX

 – About 3 months ago.

The "Connected Life" Charter Ad SUCKS... Do they really need to advertise? They have a monopoly on the market here in Billings. No real competition for the speeds since they have a corner on...

The "Connected Life" Charter Ad SUCKS... Do they really need to advertise? They have a monopoly on the market here in Billings. No real competition for the speeds since they have a corner on the fiber coming into the area. How it's legal is beyond me... Your "raps" and "songs/jingles" are a waste of my money (and my brainpower when they come on)

 – About 3 months ago.

Charters TV equipment still using technology from over 10 years ago. Only have the ability to record 2 things, or watch 1 and record 1. My direct TV can do up to 5 recordings, and record over 200...

Charters TV equipment still using technology from over 10 years ago. Only have the ability to record 2 things, or watch 1 and record 1. My direct TV can do up to 5 recordings, and record over 200 hours of HD video. That is double of the charter shit they call a DVR. Charters HD boxes do not communicate, so you cannot watch your programs in other rooms either. Their internet is years behind TWC and COX. TWC offers speeds up to 300mbps for $89.99 a month. Charter charges $199.00 per month for 100mbps. Unbelievable.

 – About 3 months ago.

right now my picture is blinking on and off every few seconds and the sound drops out too--on every channel...

right now my picture is blinking on and off every few seconds and the sound drops out too--on every channel

 – About 3 months ago.

80.91.248.202 ldn-bb3-link.telia.net
62.115.134.96 prs-bb3-link.telia.net
213.155.132.225 prs-b8-link.telia.net

Latency goes from 50 to 120+ at those nodes, i did your job...

80.91.248.202 ldn-bb3-link.telia.net
62.115.134.96 prs-bb3-link.telia.net
213.155.132.225 prs-b8-link.telia.net

Latency goes from 50 to 120+ at those nodes, i did your job for you and it wasn't hard and i didnt make any money either *gasp*

 – About 3 months ago.

Charter turned me into a newt!...

Charter turned me into a newt!

 – About 3 months ago.

They spend more time and money training customer service reps to deal with upset customers than they do fixing the problems.
They want you to rate the rep after a call, but they don't ask...

They spend more time and money training customer service reps to deal with upset customers than they do fixing the problems.
They want you to rate the rep after a call, but they don't ask you to rate the company!

 – About 3 months ago.

CUSTOMER SERVICE IS NON-EXISTENT. ROBO OPERATOR, & HOW ON EARTH CAN YOU ACCESS ONLINE TECH SUPPORT WHEN YOUR INTERNET IS DOWN???!!! I HATE CHARTER....

CUSTOMER SERVICE IS NON-EXISTENT. ROBO OPERATOR, & HOW ON EARTH CAN YOU ACCESS ONLINE TECH SUPPORT WHEN YOUR INTERNET IS DOWN???!!! I HATE CHARTER.

 – About 3 months ago.

Can't get below 100 ping in CS:GO...

Can't get below 100 ping in CS:GO

 – About 3 months ago.

FUCKING STUPID 30 DOWN 2 UP AND 160 PING IN CSGO...

FUCKING STUPID 30 DOWN 2 UP AND 160 PING IN CSGO

 – About 3 months ago.

Schittyyyy customer service...

Schittyyyy customer service

 – About 3 months ago.

Cable TV out in San Luis Obispo. We went through this 2 months ago and they came out and replaced all the connections and both boxes. Did not help much, we lose sound all the time for 5 to 10...

Cable TV out in San Luis Obispo. We went through this 2 months ago and they came out and replaced all the connections and both boxes. Did not help much, we lose sound all the time for 5 to 10 seconds.
Now cable out completely, I rebooted the system twice.
Charter, you have big reliability problems, to say the least.

 – About 3 months ago.

Charter abdolutely sucks !
We just switched and the tv streaming is aweful .
There are long periods of silence and the image freezes . I had dish and direct tv and I can say that they were...

Charter abdolutely sucks !
We just switched and the tv streaming is aweful .
There are long periods of silence and the image freezes . I had dish and direct tv and I can say that they were amazing compared to Charter .
I want to cancel . Their internet is also sooooo slow . They are the worst company .

 – About 3 months ago.

AUDIO ISSUES, AGAIN! ONE WORD AND THEN 20 SECONDS OF SILENCE. Seems to be happening every night from 10 PM ET until the sun comes up....

AUDIO ISSUES, AGAIN! ONE WORD AND THEN 20 SECONDS OF SILENCE. Seems to be happening every night from 10 PM ET until the sun comes up.

 – About 3 months ago.

I have Charter Communications for Internet, but they call daily and hang up or tell me I need cable. Nobody needs their cable. Nothing to watch. They continue to harass me with these stupid calls. ...

I have Charter Communications for Internet, but they call daily and hang up or tell me I need cable. Nobody needs their cable. Nothing to watch. They continue to harass me with these stupid calls. I am old and poor and hate cable. Once they have your phone number they are absolutely horrible. No one can stop them. GET DISH OR AN ANTENNA. DON'T GIVE THEM YOUR PHONE NUMBER. YOU'LL BE SORRY IF YOU DON' T DO AS THEY SAY!n

 – About 3 months ago.

My television programming often has severe audio issues. Like right now: I hear a few words and then, there's 15-20 seconds of silence, another couple of words and silence again. Meanwhile,...

My television programming often has severe audio issues. Like right now: I hear a few words and then, there's 15-20 seconds of silence, another couple of words and silence again. Meanwhile, part of the video breaks up into pixels ... and if a complaint is called in, they'll do a "re-set" of the receiver which never, ever works. It simply doesn't get fixed, ever.

 – About 3 months ago.

HOW DOES CHARTER STAY IN BUSINESS?!?

Charter email is the worst webmail on the whole planet! Nothing about the new format works well. NOTHING! It's slow, it's unresponsive...

HOW DOES CHARTER STAY IN BUSINESS?!?

Charter email is the worst webmail on the whole planet! Nothing about the new format works well. NOTHING! It's slow, it's unresponsive (just like Charter customer service). You make changes to settings - but nothing changes. They have a feedback triangle in the bottom left of the email screen, and even that doesn't work well. HOPELESS! We've dropped Charter completely.

 – About 3 months ago.

Omg charter IS THE WORST!!! Easthampton, MA. Check out BrooklynFiber for a lovely (if cost prohibitive) anecdote. It's so soothing. Let's make Charter irrelevant!!! ...

Omg charter IS THE WORST!!! Easthampton, MA. Check out BrooklynFiber for a lovely (if cost prohibitive) anecdote. It's so soothing. Let's make Charter irrelevant!!!

 – About 3 months ago.

Carson City NV. I have been fighting with Charter since they supposedly upgraded everyone to 60 megs. So over 2 years now I have been told by customer service that I should be getting the advertised...

Carson City NV. I have been fighting with Charter since they supposedly upgraded everyone to 60 megs. So over 2 years now I have been told by customer service that I should be getting the advertised speed. So they transfer me over to a technician who can help me but they are all full of shit. I know what I am doing and there is nothing wrong on my end. I am now and have been stuck with the 30 megs, and with wireless you only get half that.

So, I cannot run more then 2 ps4's in my house at the same time. any more then that and someone will get kicked off. Forget trying to stream video "amazon fire TV" and play games in the other room.

The local Charter office has finally told me that they have the infrastructure all wired in but corporate has not made the decision to "flip the switch" in order to give us essentially what we are paying for. Now the thing that really pisses me off is that there are a few hot spots in my area that are getting the 60 megs. OK not a big deal, but I just recently had a friend move to Carson City and only a mile or two away in a shitty neighborhood and he is now getting the 60 megs. WTF!!!!! Funny they offer the 100 megs at my house but want to charge me 250$ to install the lines but it is available. maybe they should just do their job and uphold their end of the contract.

Fucken thieves the whole lot of them.






 – About 3 months ago.

Please bring Comcast to my town. I am not familiar with the process to make that happen, but how hard could it be?...

Please bring Comcast to my town. I am not familiar with the process to make that happen, but how hard could it be?

 – About 3 months ago.

Oh, and if the guy saying he works for charter is not trolling: News flash dipshit- my intelligence has nothing to do with my connection quality. I could be a vegetable or I could be Einstein- My...

Oh, and if the guy saying he works for charter is not trolling: News flash dipshit- my intelligence has nothing to do with my connection quality. I could be a vegetable or I could be Einstein- My connection would still drop because, oh shockers, you guys are too inept to handle the last mile!

 – About 3 months ago.

It says a ton about you Sharter, when even goddamn CONCAST is superior. Holy fucking shit, the amount of people on here who would prefer CONCAST! That's a sad day indeed, Sharter.

It says a ton about you Sharter, when even goddamn CONCAST is superior. Holy fucking shit, the amount of people on here who would prefer CONCAST! That's a sad day indeed, Sharter.

BTW, I don't show up as from my area because I have to use a VPN in order to get speeds faster than DIAL UP. FUCKING DIAL UP. Anyone else remember that shit? I have a neighbor who literally uses DIAL UP, because it's cheaper and just as good. Yet charter wastes money advertising to people who are already with charter. I swear, I never see an ad for another cable company. Always Charter or dish. YOU HAVE A FUCKING STRANGLEHOLD- YOU CAN STOP ADVERTISING, YOU SHITS! Maybe upgrade your goddamn infrastructure so that fucking NORTH KOREA doesn't have better internet than the USA! Too bad NK sucks in every other aspect. BUT THEY'VE GOT INTERNET FUCKING NAILED.

 – About 3 months ago.

Internet dropped again. 4 interruptions from a 2GB download.

Charter, you call yourself an internet service PROVIDER? Think again, sunshine. Think again. ...

Internet dropped again. 4 interruptions from a 2GB download.

Charter, you call yourself an internet service PROVIDER? Think again, sunshine. Think again.

 – About 3 months ago.

Internet has gone out 3 times in ten minutes! I assume because the internet connection is actually in use. I promise you that Charter is running the biggest fucking scam. Comcast, sign me up!

Internet has gone out 3 times in ten minutes! I assume because the internet connection is actually in use. I promise you that Charter is running the biggest fucking scam. Comcast, sign me up!

"Heh.... I bet if we charge them for internet, and disconnect it every time they use it, we can get paid for doing nothing! 'oh it's your router'.. Heh... hehehe.... 'Unplug your modem', that's a good one. OOoh Ooh! 'Restart your computer'. They'll never use a significant amount of bandwidth but we'll charge them for it."

What a fucking joke. Can someone tell me how to run my own wire to the internet backbone?

 – About 3 months ago.

Why is it that charter is one of the largest companies out there but their set top boxes suck? I used a comcast whole house dvr system the other day and it was amazing next to the charter garbage....

Why is it that charter is one of the largest companies out there but their set top boxes suck? I used a comcast whole house dvr system the other day and it was amazing next to the charter garbage. Plus their boxes are HUGE vs the comcast ones. What a monopoly.

 – About 3 months ago.

Charter Internet outages daily in Glendale CA, this company and their Internet service are garbage. ...

Charter Internet outages daily in Glendale CA, this company and their Internet service are garbage.

 – About 3 months ago.

I'm watching the Blues Blackhawks hockey game and I'm not kidding, it's the only channel that does not work today! Suck it Charter!...

I'm watching the Blues Blackhawks hockey game and I'm not kidding, it's the only channel that does not work today! Suck it Charter!

 – About 3 months ago.

Why aren't they offering the free HBO this weekend?...

Why aren't they offering the free HBO this weekend?

 – About 3 months ago.

How the hell does this company stay in business, truly terrible. Have to use them at work and it goes down all the time. Constantly calling and having techs out to no avail. Affects the internet,...

How the hell does this company stay in business, truly terrible. Have to use them at work and it goes down all the time. Constantly calling and having techs out to no avail. Affects the internet, credit card machine and time clock. What a joke.

 – About 3 months ago.

3 days of less than 2mbps download speed. It's supposed to be at least 30. Why don't they use email? I don't wanna sit there talking to a mindless zombie on a phone. They'll blame me...

3 days of less than 2mbps download speed. It's supposed to be at least 30. Why don't they use email? I don't wanna sit there talking to a mindless zombie on a phone. They'll blame me instead of fixing the problem on their end.

 – About 3 months ago.

I hate that they make you have all the channels you dont get in the guide. No way to hide those channels you dont get. We recently went to the office and dropped services to the basic... $160!!!! F...

I hate that they make you have all the channels you dont get in the guide. No way to hide those channels you dont get. We recently went to the office and dropped services to the basic... $160!!!! F Charter!

 – About 3 months ago.

Sent an email to Dan DeKalb (dan.dekalb@chartercom.com), Vice President of Customer Care detailing at least 12 issues, some major that I have experienced over the past 8 yrs. Received an email back...

Sent an email to Dan DeKalb (dan.dekalb@chartercom.com), Vice President of Customer Care detailing at least 12 issues, some major that I have experienced over the past 8 yrs. Received an email back from the director of corporate escalations asking me to call her to discuss my issues. Spoke to her today. Just like every other person at Charter, she was more concerned about viewing my account and taking notes to pass along to others than she was discussing my concerns. She spent the entire time trying to apologize (apologies don't fix or change anything!) and spewing corporate double speak. She would not discuss specific incidents and said they were committed to improving the customer experience. I almost fell off my chair laughing. She finally faked a need to get off the phone and hung up on me.

CHARTER SUCKS!!!!!!!!

 – About 3 months ago.

trying to get the stream tv service but not offered in Nashville, TN? WTF? This sucks...

trying to get the stream tv service but not offered in Nashville, TN? WTF? This sucks

 – About 3 months ago.

literally the worst fucking company of all time there has not been a SINGLE FUCKING DAY where the connection has been stable. suck my fucking cock u fucking retards there is a reason i pay 60 fucking...

literally the worst fucking company of all time there has not been a SINGLE FUCKING DAY where the connection has been stable. suck my fucking cock u fucking retards there is a reason i pay 60 fucking dollars a month and its not so u can take a steamy shit on my chest. i bet every fucking employee has to memorize the fucking nazi code because thats what this shitty fucking company is. FUCK

 – About 3 months ago.

Charter refused to honor original deal. $29.99 1 year $44.99 after. Instead billed at $59.99. #ThomasRutledge lining his pockets....

Charter refused to honor original deal. $29.99 1 year $44.99 after. Instead billed at $59.99. #ThomasRutledge lining his pockets.

 – About 3 months ago.

I'm going to end my life because of Charter® Communications!...

I'm going to end my life because of Charter® Communications!

 – About 3 months ago.

Constantly freezes and tiling all the time now the DVR won't record won't pause won't rewind customer service sucks worst service I've ever had going back to DirecTV...

Constantly freezes and tiling all the time now the DVR won't record won't pause won't rewind customer service sucks worst service I've ever had going back to DirecTV

 – About 3 months ago.

I had charter early 2000 in rancho cucamonga then i move get fios, come back in 2013 get directv for two years, then I crumbled relapsed f#/^ed up, and got charter for the dodgers, it was the same...

I had charter early 2000 in rancho cucamonga then i move get fios, come back in 2013 get directv for two years, then I crumbled relapsed f#/^ed up, and got charter for the dodgers, it was the same 1000 pound box with the same shi^^y guide the search sucks the dvr is out of date they just are bad. Then I cancel but I was told by charter please stay world box will be available in 6 months, 1 year later, still waiting?

 – About 3 months ago.

December 31, 2012. Cable goes out. My dad called charter, they said they wouldn't fix it for TWO WEEKS. That's when we decided to get a Dish. Happy freaking new year to me in 2013!...

December 31, 2012. Cable goes out. My dad called charter, they said they wouldn't fix it for TWO WEEKS. That's when we decided to get a Dish. Happy freaking new year to me in 2013!

 – About 3 months ago.

Whoever came up with the automated menu that Charter uses should seriously get Ebola. And whoever is in charge of such an incompetent company with a simply offensive customer experience should be too...

Whoever came up with the automated menu that Charter uses should seriously get Ebola. And whoever is in charge of such an incompetent company with a simply offensive customer experience should be too embarrassed to show their face in public. They dare have commercials making fun of satellite TV? Even two dixie cups with a string would be better that having to deal with the zombies who work for Charter. The services suck, the service sucks, and there are several diseases I'd rather get than have to deal with these jackasses ever again.

 – About 3 months ago.

SUCKIEST COMPANY EVER! Around May 10th if I want to continue to watch the TCM channel under my spectrum tv I will have to pay $12 dollars more! This station has been included in practically every...

SUCKIEST COMPANY EVER! Around May 10th if I want to continue to watch the TCM channel under my spectrum tv I will have to pay $12 dollars more! This station has been included in practically every cable channel lineup since the dawn of cable! But the assholes that Charter are they state "we discovered TV networks being authorized incorrectly" What does that even mean? This change is not affecting my friends channel lineup who lives a few miles away in a nearby town. I called the CSR number several times and of course got a different answer each time.I already don't watch 90% of the channels and now they are taking my favorite one away and putting it into a higher tier. Also the fact that you cannot dvr 2 programs and watch live tv is just insane in the 21st century. Our so called high speed internet also goes out on a regular basis. I really need to find a more affordable route to good tv and internet services along with company who gives a damn about their customers!

 – About 4 months ago.

Everyone here needs to report these issues. FCC, BBB, Attorney General.... If the merger for TWC and Brighthouse goes through we're all screwed. If you live in America we need to speak up and make...

Everyone here needs to report these issues. FCC, BBB, Attorney General.... If the merger for TWC and Brighthouse goes through we're all screwed. If you live in America we need to speak up and make it known that our problems aren't getting any better. My issues is, you call in and the automated system runs you through god knows what. If you ask for repair you get billing saying you need to make a payment. When you already have a pending payment. You whats worse those employees that have that annoying greeting. Look just answer my question and no don't ask me to take the freaking survey. Oh, one agent verifies your account then dumps you in a department that asks the same freaking questions. I understand my payments are behind but never been interrupted. Does anyone else get 10 calls a day about your payment after you already posted it? I believe this is a violation called harassment? Whatever I'm done, nite!

 – About 4 months ago.

My son says the internet kicks out at the same time every night.

I find it kicks out for a few minutes at a time all throughout the day.

Also, the screen briefly flickers to...

My son says the internet kicks out at the same time every night.

I find it kicks out for a few minutes at a time all throughout the day.

Also, the screen briefly flickers to blank black screen multiple times during every show.

WORST COMPANY EVER!!!

 – About 4 months ago.

OK I have finally decided to say goodbye to charter and you can too. I have purchased the Original JellyBean TV Streaming Media Player from Amazon link...

OK I have finally decided to say goodbye to charter and you can too. I have purchased the Original JellyBean TV Streaming Media Player from Amazon link here--->>>http://www.amazon.com/Original-JellyBean-Streaming-Media-Player/dp/B01D0FLDH0

Here's the thing I will have paid for this box in roughly two cable payments, my buddy let me borrow his for about 4 days and I have to say I am hooked. A couple of downsides -No local Channels, No recording. Thos are the two biggies.

But the pros far outweigh the cons-
Live Sports from across the globe
Free PPV's
Movies that are currently in the theatres
Android games on your tv
Facebook
Twitter
Skype
Music

OK Rant over oh yeah Charter Sucks!!

 – About 4 months ago.

I always have the internet issue. So far, i called them 20 times in 6 months. Whenever i call, they ask me to unplug modem and router. After troubleshooting they keep blaming my Router. Because of...

I always have the internet issue. So far, i called them 20 times in 6 months. Whenever i call, they ask me to unplug modem and router. After troubleshooting they keep blaming my Router. Because of them, I changed the router 3 times. Still no luck. They ask me to use their router so that it works well. And i have to pay 10$ roughly for their router even spending so much on router already. I don't know what to do or say! arguing or hanging up the phone doesn't help. Some, customer associates are so rude as well. They yell or blame me several times for the router.

Moreover, they charged me twice for the installation. The tech. said there wont be charges when he arrived. which I confirmed before getting the work done .When i spoke to the Manager, she said to confirm with the tech and waive the charges but that never happened. They over-charged me twice for the installation, where their internet signals were having issue and internet was not working.

So, far i don't have any issue with Cable. But all my 3 TV remote doesn't work on various occasions. They asked me to change the remote from the office. I have no time to waste!!!

I am really so upset with this company. Not sure, who can resolve this issue forever. I miss COMCAST :(

 – About 4 months ago.

Trying to make me pay 2 months worth for only owing 1 month. Now I don't have anyway to get internet....

Trying to make me pay 2 months worth for only owing 1 month. Now I don't have anyway to get internet.

 – About 4 months ago.

Charter is absolutely garbage. And that wouldn't be so bad... if it weren't for the fact that they have a total monopoly over the industry. Just about everywhere, they're the ONLY choice...

Charter is absolutely garbage. And that wouldn't be so bad... if it weren't for the fact that they have a total monopoly over the industry. Just about everywhere, they're the ONLY choice for high speed internet, which means paying RIDICULOUS prices on the shittiest service known to man. Outages are about as common as full moons, and if there isn't an outage, the internet may just simply stop working for you for no reason, or slow down to the speed of dial up. Their customer service is awful, their website is awful, their prices are awful, and their service is awful. The only thing good about it is when it DOES work, it's actually high speed, which you would fucking hope because that's more than what you pay for. If you don't need high speed internet or you have ANY kind of choice for high speed internet other than charter, TAKE IT. Even if you pay even MORE for fiber optic, it would be absolutely 150% worth it. MUCH better service, MUCHHHH better speed (fiber is the fastest form of internet) and you're getting SO MUCH better bang for your buck, because Charter abuses its monopolistic control of the high speed internet industry to overcharge for a truly shitty service.

Bottom line, TL;DR: If you have a choice, DO NOT UNDER ANY CIRCUMSTANCES GET CHARTER INTERNET.

 – About 4 months ago.

they suck...

they suck

 – About 4 months ago.

CHARTER is the worst thing that has ever happened there internet crashes constantly - Donnie ps fix you junk charter ...

CHARTER is the worst thing that has ever happened there internet crashes constantly - Donnie ps fix you junk charter

 – About 4 months ago.

Charter sucks. Their customer service department needs to be trained on giving a consistent story and their system needs to be fixed to actually service the customer....

Charter sucks. Their customer service department needs to be trained on giving a consistent story and their system needs to be fixed to actually service the customer.

 – About 4 months ago.

Charter's website is a piece of shit. The userface is clunky and there are a lot of crashes, making it harder for me to pay for their already overpriced internet service. It's like, what? You...

Charter's website is a piece of shit. The userface is clunky and there are a lot of crashes, making it harder for me to pay for their already overpriced internet service. It's like, what? You don't want my money that you've decided to jack the bill up with? You're a bunch of fucking morons, Charter.

 – About 4 months ago.

IRYTI

Charter suck you in with their FIRST year package pricing and then stick it to you in the second year with a substantial increase! When you are on social security, this makes things...

IRYTI

Charter suck you in with their FIRST year package pricing and then stick it to you in the second year with a substantial increase! When you are on social security, this makes things a little tough.

 – About 4 months ago.

Several years ago I left charter because a tech physically saluted me when I threatened to report his attitude problem. (He threw my remote control on the floor becacause I called to see if he was...

Several years ago I left charter because a tech physically saluted me when I threatened to report his attitude problem. (He threw my remote control on the floor becacause I called to see if he was going to show up....10 minutes after he was supposed to be there) He stole my home phone and took it outside and then got mad that I wouldn't let him back in to give it back to me. I was a woman home alone and there was no way I was opening the door again. Long story short, I switched to satellite. Fast forward to years later, living in a different city, my husband convinces me to try charter again. They give us some "great" deal and for bundling services.... For a year then our bill goes up almost double. Isn't that what they cause the competing of doing in their commercials? When we cancel and go to satellite again, they give us some crazy runaround and accuse us of keeping their modem. I don't have your stupid modem! Leave us alone! By the way, DirectTV just brought us into the 21st century! Loving how easy it is. I didn't realize how many extra steps we were taking just to watch on demand or record a show! Charter, you suck!!

 – About 4 months ago.

Um? We pay for the best service charter provides and if more than one person is on the internet, it slows down to old school DSL speed. ...

Um? We pay for the best service charter provides and if more than one person is on the internet, it slows down to old school DSL speed.

 – About 4 months ago.

Overcharged my credit card by $800 and gave me the run-around before claiming they can't return the money because the credit card hasn't been used for the payment before. Total BS becauseI...

Overcharged my credit card by $800 and gave me the run-around before claiming they can't return the money because the credit card hasn't been used for the payment before. Total BS becauseI paid the bill with that card a few months ago and have the statements to prove it. Told me I have dispute it with the bank to try to get the charge withdrawn. I can't wait to get rid of them as soon as I get my money back.

 – About 4 months ago.

Internet drops every five minutes. Lost all work, good bye charter.
Idiots came when I was not home with locked gate and buried cable through
garden area. Jerks...

Internet drops every five minutes. Lost all work, good bye charter.
Idiots came when I was not home with locked gate and buried cable through
garden area. Jerks

 – About 4 months ago.

Jackson ,WY
I am fed up with this terrible company. You know you suck as a business when there is a website with your company name followed by sucks. Bill keeps getting higher and higher...

Jackson ,WY
I am fed up with this terrible company. You know you suck as a business when there is a website with your company name followed by sucks. Bill keeps getting higher and higher channels always cut out and what's worse is we're forced into it because they have a monopoly on the area! I don't understand why their able to get away with this

 – About 4 months ago.

There service at night sucks I come home after 2nd shift and nothing month or internet again ...

There service at night sucks I come home after 2nd shift and nothing month or internet again

 – About 4 months ago.

Calling Charter is futile because they are clueless! Their answer to everything is to send out a service tech. I have had service techs tell me the people we talk to on the phone go by scripts and do...

Calling Charter is futile because they are clueless! Their answer to everything is to send out a service tech. I have had service techs tell me the people we talk to on the phone go by scripts and do not know what they are talking about. I was told tonight that what I have been experiencing for over 2 weeks could not be happening. Well, it is! I keep losing my internet connection and On Demand cable services at the same time. To get them back, I have to unscrew the cable in the back of my modem then reconnect it. This is usually twice or more daily. As soon as I do that, both my On Demand services and Internet connection return. I had 3 Charter idiots all tell me that could not be happening. Yet, it is happening. I see a light start to flash on my DVR and that is when both my internet connection is lost and my On Demand gives me a 417 Error Code. Yet, I was told that was not possible as if I do not know what is going on in my own home. I cannot believe I am paying nearly $165.00 a month for this type of horrible service. Nothing makes me more angry than dealing with Charter. Their customer service is the worst!