Picture of frustated Charter® Communications customer
Charter® Communications logo

Charter® Communications Sucks!

@WeHateCharter
Frustrated with Charter® Communications service? Seem to be banging your head against a desk when talking to Customer Service? Join over 3,836 people in a public venting!
Comment
Founded
1993
Address
400 Atlantic Street, Stamford CT 06901
President and Chief Executive Officer
Thomas M. Rutledge
Total Compensation (2015)
$16.4m (SEC DEF 14A Filing)

 – About 5 hours ago.

Cut the cable.
Haven't seen an awful charter commercial for over a year.
Hooray!!!!!!!!!...

Cut the cable.
Haven't seen an awful charter commercial for over a year.
Hooray!!!!!!!!!

 – About 7 hours ago.

Your rap commercial is the absolute worst on tv. What makes you think anyone wants to listen to your boy spit into the tv?? I mute the ad everytime it's on.. I would NEVER use your company for...

Your rap commercial is the absolute worst on tv. What makes you think anyone wants to listen to your boy spit into the tv?? I mute the ad everytime it's on.. I would NEVER use your company for this EXACT reason!! DISGUSTING

 – About 10 hours ago.

Charter lies about their internet speed. They have these douchebag actors saying "10x faster than ATT DSL". That is a flat out lie. They have 60mb download speeds, but only 3mb upload...

Charter lies about their internet speed. They have these douchebag actors saying "10x faster than ATT DSL". That is a flat out lie. They have 60mb download speeds, but only 3mb upload speeds.

Since TCP/ip is duplex communications, this 3mb upload speeds choke the hell out of the overall speeds. A few friends have Verizon Fios which is 20mb up and 20mb down, and it is so much smoother and faster than Charter it's not funny.

Between the hours of 6pm and 9pm, streaming a video is almost impossible, the network is so choked.

 – About 1 Day ago.

They have the worst commercials! My family & I have to turn the channel as fast as possible every single time one comes on!! Are they not a television "communications" company? Who approves...

They have the worst commercials! My family & I have to turn the channel as fast as possible every single time one comes on!! Are they not a television "communications" company? Who approves every single one of these ridiculous ads, for years?? They are all SOO annoying!! One of their Recruiters called me for a job & I wouldn't proceed bcse of their commercials... that's not a brand that I want to professionally identify with & will never get their service... I can just imagine how ridiculous their service would be given how they broadcast their "product".

 – About 1 Day ago.

Charter you fucking suck, internet half works, your comercials fucking suck!! Why do you have so many goddamn phone numbers??? None of them are easy to memorize, and the songs suuuuuck. ...

Charter you fucking suck, internet half works, your comercials fucking suck!! Why do you have so many goddamn phone numbers??? None of them are easy to memorize, and the songs suuuuuck.

 – About 2 days ago.

what the actual fuck are you doing charter? i pay for 55mps and i get literally 1.28mps? thats not how this shit works. i cant use my own fucking wifi because its running to fucking slow because you...

what the actual fuck are you doing charter? i pay for 55mps and i get literally 1.28mps? thats not how this shit works. i cant use my own fucking wifi because its running to fucking slow because you fucking assholes only care about making fucking money.

 – About 3 days ago.

Charter is a shitty company, 99% reliability my ass more like 99 fucks in the ass with high bills and no internet. i pay for 60mbps and only get .28 point two eight not even 1 mbps. i cant even load...

Charter is a shitty company, 99% reliability my ass more like 99 fucks in the ass with high bills and no internet. i pay for 60mbps and only get .28 point two eight not even 1 mbps. i cant even load the speedtest to check this shit. sick of it.

 – About 3 days ago.

Charter blocked customer-owned modems for two years, must pay fine
Under settlement, Charter must notify FCC each time it blocks a 3rd-party modem.

A Cisco modem that's...

Charter blocked customer-owned modems for two years, must pay fine
Under settlement, Charter must notify FCC each time it blocks a 3rd-party modem.

A Cisco modem that's certified to work with Charter cable service.
Cisco
Charter Communications prevented customers from using their own modems for two years beginning in 2012, and as punishment, the company will have to pay a $640,000 fine and complete a three-year compliance plan.
The Federal Communications Commission entered into a consent decree with Charter to settle the commission’s investigation into the matter, and it released the decree on Tuesday. Charter’s actions were no secret—see this DSLReports article describing the modem ban in June 2012. But Charter—which just got FCC approval to complete a merger that will make it the nation’s second largest cable company—got away with it until the FCC stepped in. he FCC’s Media Bureau began an investigation in July 2015 after modem maker Zoom Telephonics asked the commission to take action. Zoom also petitioned the FCC in October 2015  to reject Charter’s purchase of Time Warner Cable (TWC) and Bright House Networks.
“The Bureau’s investigation found that for a period of approximately two years beginning in 2012, Charter informed subscribers that they would no longer be permitted to attach new customer-owned modems,” the FCC said. “Charter later provided a list of authorized customer-owned modems, but new modems were only added to the list after passing a number of tests, many of which did not relate to harm to the network or theft of service.” (Charter customers who already used third-party modems before the policy went into place were allowed to keep using them.)
Because of the FCC investigation, Charter is shortening its modem testing period to three weeks. The $640,000 fine will be paid to the US Treasury.
Charter will have to file compliance reports every six months detailing its efforts to let customers attach their own modems. It won’t be a total free-for-all, though. For example, Charter can still prohibit attachment of modems that don’t support version 3.0 or higher of DOCSIS, the Data Over Cable Service Interface Specification. Charter will have to notify the FCC each time it prohibits the attachment of a specific modem and explain why.
Charter doesn’t charge a separate modem rental fee—the cost of a Charter-supplied modem is included in a customer’s monthly bill. Thus, using a third-party modem with Charter doesn’t save a customer any money. But regardless of whether cable companies charge a rental fee, FCC rules prohibit providers from preventing the use of modems except when they cause “electronic or physical harm” or are used for “the unauthorized receipt of service.”
Charter began preventing use of customer-owned modems when it launched new pricing and packages that included the modem at no additional cost. “As a result, we will no longer provision customer owned modems on our network when a customer signs up for Charter Internet service,” a company representative said at the time in a DSLReports thread. “If you are an existing Charter Internet customer and own your own modem, and you are content to stay in your current package and pricing, you can continue to use your modem. If you decide you would like to come to the new pricing, at that point, we will issue you a new Charter modem.”
Charter said it enforced the policy because it wanted to make sure every customer gets “the best online experience possible.” To make that happen, Charter said it needed to provide the modems itself and make sure they all have the most up-to-date firmware.
While Charter finally relented in 2014 and allowed use of third-party modems, the company’s testing program resulted in few options, according to Zoom’s petition to deny the Charter/TWC/Bright House merger. (The merger got the final required approval from California regulators today and is expected to be completed next week.)
“Most of the 22 Charter-certified modem models are unavailable at major brick and mortar retailers, and others are not easily available,” Zoom wrote. “Only three have wireless functionality, and none of them employ the 802.11ac standard.”
The Charter website currently lists 25 approved modems.
This wasn’t the only case of a cable company allegedly preventing attachment of customer-owned devices. A class-action lawsuit against Cablevision accused that company of requiring cable TV subscribers to rent a set-top box in order to receive certain video services. While Cablevision denied the allegations, it agreed to a settlement that offers customers one-time bill credits or payments of $20 to $40, or services valued at up to $140. Current or former Cablevision customers have until September 23 to request bill credits or cash payments.

 – About 4 days ago.

Its ridiculous. Yesterday my internet was down for 12 hours. The day before, it was down for 4 hours. The two weeks before that it was choppy as fuck, going in and out for 10 seconds at a time about...

Its ridiculous. Yesterday my internet was down for 12 hours. The day before, it was down for 4 hours. The two weeks before that it was choppy as fuck, going in and out for 10 seconds at a time about 12 times an hour (which is insanely annoying when you are trying to play a game or get work done). Of course, today it's been periodically going out. It was fine when I first got it, but got exponentially worse as time went on. Charter takes you out to dinner to Denny's, slips some drugs in your drink, and sodomizes you in the bathroom before stealing your car, not paying the check and leaving you there. Charter has polite customer service staff who could probably memorize the entire BS script they run through on their first day with how often people complain.

I would love nothing more than to leave this company if I had a choice, but of course, like so many other places, they monopolize towns. It's either, go off the grid, or expect to get raped in a Dennys bathroom every couple days.

 – About 5 days ago.

Charter Internet is awful in the St Louis area. There needs to be a faster alternative right? No?...

Charter Internet is awful in the St Louis area. There needs to be a faster alternative right? No?

 – About 5 days ago.

Fuck charter and every dumb shithead that works there! My internet never fucking works but they charge so much and theyve been out to fix the fucking wifi too many times and bitch to me about using...

Fuck charter and every dumb shithead that works there! My internet never fucking works but they charge so much and theyve been out to fix the fucking wifi too many times and bitch to me about using more than one router? Wtf is this bullshit?! Fuck charter! If the whole place blows up you guys know who did it
P.S. I was the one who stole your tools charter fuckhead

 – About 5 days ago.

I will NEVER get Charter TV! I know nothing about your service, but your commercials are UNBEARABLE!

Plus they are constantly shown..................blaring inmy ears whenever my TV is...

I will NEVER get Charter TV! I know nothing about your service, but your commercials are UNBEARABLE!

Plus they are constantly shown..................blaring inmy ears whenever my TV is on! There should be a law

against this onslaught!

 – About 1 Week ago.

Internet outages high cost and shit results charter sucks. Go with Verizon. ...

Internet outages high cost and shit results charter sucks. Go with Verizon.

 – About 1 Week ago.

Charter suck donkey cocks, they are greedy ass whores.... because they will charge your account full price if you like to put your service on "vacation hold" you are paying for service when...

Charter suck donkey cocks, they are greedy ass whores.... because they will charge your account full price if you like to put your service on "vacation hold" you are paying for service when you are on vacation with your family for 1 month... I been a royal long time customer...you cheese dick ass clowns, you have "no honor" toward your customer "as the great Vulcan proverbs state":
live long and go fuck your self charter communication cunts..!

 – About 1 Week ago.

charter fucking suck, because they charge your account full price
if you like to put your account on vacation hold..
you are paying for service when you are out of town..!

so...

charter fucking suck, because they charge your account full price
if you like to put your account on vacation hold..
you are paying for service when you are out of town..!

so again fuck you charter...!

 – About 1 Week ago.

what the fuck is their problem... I don't even try to understand the amount of bullshit they try to sell people. I get the supposed 60 mbs a second, but end up with closer to five before i give up...

what the fuck is their problem... I don't even try to understand the amount of bullshit they try to sell people. I get the supposed 60 mbs a second, but end up with closer to five before i give up and switch to wireless hotspot from my phone. I have a fucking gaming router, that is top of the line, so i know that it isn't just a router problem. speed tests literally on my router tell me just how shitty the bandwidth is.

 – About 1 Week ago.

Oh the absolute agony to my ears and have to run to push the mute button. Puts a whole new twist to it tho...watching the guy rap in silence is much more disturbing. Certainly all agree. ...

Oh the absolute agony to my ears and have to run to push the mute button. Puts a whole new twist to it tho...watching the guy rap in silence is much more disturbing. Certainly all agree.

 – About 1 Week ago.

I turn the channel as soon as their commercials come on. Whatever ad agency handling them can't possibly be proud of their work. Dumping them for SlingTv for now and I will make the switch to...

I turn the channel as soon as their commercials come on. Whatever ad agency handling them can't possibly be proud of their work. Dumping them for SlingTv for now and I will make the switch to Google Fiber as soon as they enter my market.

 – About 1 Week ago.

Typical greedy corporation. They buy up Time Warner and try to tell everyone nothing will change. Our media does nothing to try and investigate and ask questions. So of course the merger goes...

Typical greedy corporation. They buy up Time Warner and try to tell everyone nothing will change. Our media does nothing to try and investigate and ask questions. So of course the merger goes through and approx a month later what do you know- many many job loses, a complete change in policies and procedures for employees which will only lead to poor morale and poor job performance. This in turn will lead to poorer customer service but as long as the corporate hogs get fatter then who cares right...well the 99 percenters are no longer standing for this behavior and unfortunately for Charter the vast majority of their employees are in that group. Its time for these greedy hogs to learn pigs get fat hogs get slaughtered.

 – About 1 Week ago.

Fuck you charter and all your phony charges you screw the customers with!!!!! Enough said. ...

Fuck you charter and all your phony charges you screw the customers with!!!!! Enough said.

 – About 1 Week ago.

Charter has the gayest commercials ever. Only people that like them are guys who suck other guys dicks.....

Charter has the gayest commercials ever. Only people that like them are guys who suck other guys dicks..

 – About 1 Week ago.

Okay--I like to have an umbilical cord, but I have had it with these people. Their service and signal sucks. Give me a big antenna and I will be happy. If it is a popular program then expect the...

Okay--I like to have an umbilical cord, but I have had it with these people. Their service and signal sucks. Give me a big antenna and I will be happy. If it is a popular program then expect the signal to be crappy.

 – About 1 Week ago.

Okay--I like to have an umbilical cord, but I have had it with these people. Their service and signal sucks. Give me a big antenna and I will be happy. If it is a popular program then expect the...

Okay--I like to have an umbilical cord, but I have had it with these people. Their service and signal sucks. Give me a big antenna and I will be happy. If it is a popular program then expect the signal to be crappy.

 – About 2 weeks ago.

Hi I am MiSCHiEF and I am here to complain about how shitty charter spectrum is, the fucking internet times out every fucking server I join on CS:GO... and I've been dealing with it forever now,...

Hi I am MiSCHiEF and I am here to complain about how shitty charter spectrum is, the fucking internet times out every fucking server I join on CS:GO... and I've been dealing with it forever now, and it's just shit. I really hope this business goes bankrupt within 5 years cause they're unreliable and shitty. Fucking shit.

 – About 2 weeks ago.

FOR THE LOVE OF ALL THAT IS HOLY!!!!!
STOP THE STUPID RAP COMERICIAL!!!!
ALL YOUR ADS SUCK!! I'M TIRED OF MUTING THE STUPID THINGS!
PAY ATTENTION TO WHAT THESE PEOPLE ARE...

FOR THE LOVE OF ALL THAT IS HOLY!!!!!
STOP THE STUPID RAP COMERICIAL!!!!
ALL YOUR ADS SUCK!! I'M TIRED OF MUTING THE STUPID THINGS!
PAY ATTENTION TO WHAT THESE PEOPLE ARE COMPLAINING ABOUT. I WILL NEVER HAVE CHARTER !

 – About 2 weeks ago.

FOR THE LOVE OF ALL THAT IS HOLY!!!!!
STOP THE STUPID RAP COMERICIAL!!!!
ALL YOUR ADS SUCK!! I'M TIRED OF MUTING THE STUPID THINGS!
PAY ATTENTION TO WHAT THESE PEOPLE ARE...

FOR THE LOVE OF ALL THAT IS HOLY!!!!!
STOP THE STUPID RAP COMERICIAL!!!!
ALL YOUR ADS SUCK!! I'M TIRED OF MUTING THE STUPID THINGS!
PAY ATTENTION TO WHAT THESE PEOPLE ARE COMPLAINING ABOUT. I WILL NEVER HAVE CHARTER !

 – About 2 weeks ago.

FOR THE LOVE OF ALL THAT IS HOLY!!!!!
STOP THE STUPID RAP COMERICIAL!!!!
ALL YOUR ADS SUCK!! I'M TIRED OF MUTING THE STUPID THINGS!
PAY ATTENTION TO WHAT THESE PEOPLE ARE...

FOR THE LOVE OF ALL THAT IS HOLY!!!!!
STOP THE STUPID RAP COMERICIAL!!!!
ALL YOUR ADS SUCK!! I'M TIRED OF MUTING THE STUPID THINGS!
PAY ATTENTION TO WHAT THESE PEOPLE ARE COMPLAINING ABOUT. I WILL NEVER HAVE CHARTER !

 – About 2 weeks ago.

all charter does is say that they're going to do something but unless you call them 50 times they just fuck your ass...

all charter does is say that they're going to do something but unless you call them 50 times they just fuck your ass

 – About 2 weeks ago.

Charter goes out every time there's a drop of rain here. What a pack of fuckheads, it's been two days and their "service" is still intermittent at best. You'd get better internet...

Charter goes out every time there's a drop of rain here. What a pack of fuckheads, it's been two days and their "service" is still intermittent at best. You'd get better internet using rocks and mud.

 – About 2 weeks ago.

I've been a charter customer for 7 years and I can honestly say that they are the most dishonest, sneaky, carelessbcompany I have ever seen.

I for one believe they should be held...

I've been a charter customer for 7 years and I can honestly say that they are the most dishonest, sneaky, carelessbcompany I have ever seen.

I for one believe they should be held criminally liable for theft by deception. They have failed to deliver services for which they have been faithfully paid for by their customers.

i am not usually one to make public displays of dissatisfaction but I won't let this go without words. I tried to close my account and they told me they could not close it because they could not verify my identity over the phone. So I need to drive to the local office and do it face to face. So far as I can see they do claim to offer this service over the phone.

Anyway, there is not a day that goes by that I don't have my internet go down. It's usually around 5pm cst right about the time I sit down to eat my supper. So, thanks Charter for being a thorn in my ass. I plan to remove myself asap.

C Craft of FP

 – About 2 weeks ago.

The charter rep came to my house to set up service. I stepped out of the room only to return to him beating off. I asked what the fuck are you doing ? He grabbed me and bent me over the table and...

The charter rep came to my house to set up service. I stepped out of the room only to return to him beating off. I asked what the fuck are you doing ? He grabbed me and bent me over the table and plugged me from behind without protection. Now I'm trying to locate him to let him know that I'm pregnant. Charter please help.

 – About 2 weeks ago.

Why am i paying 50$ a month for something i could get by rubbing my hands together....

Why am i paying 50$ a month for something i could get by rubbing my hands together.

 – About 2 weeks ago.

Also, for those of you who "work from home" and demand better response time and more urgency over other customers, allow me to remind you that running a business using the residential packages...

Also, for those of you who "work from home" and demand better response time and more urgency over other customers, allow me to remind you that running a business using the residential packages violates the terms of service with the service Charter provides. So before you complain about not being the special snowflake you want to be, get yourself over to Charter-Business, pay the extra money for the BUSINESS service, and kindly remove the mentality that you deserve special attention, fuckers.

 – About 2 weeks ago.

Charter doesn't suck, the customers are just stubborn and stupid. They don't want to listen to the steps needed to be taken to fix their problem, they want to do it their way. Fix yourselves...

Charter doesn't suck, the customers are just stubborn and stupid. They don't want to listen to the steps needed to be taken to fix their problem, they want to do it their way. Fix yourselves before you blame the company you fuckwits.

 – About 2 weeks ago.

Charter is flat out terrible. They advertise these fast internet rates, but they do NOT live up to their promises. My internet consistently drops out or becomes slow throughout the day, regardless of...

Charter is flat out terrible. They advertise these fast internet rates, but they do NOT live up to their promises. My internet consistently drops out or becomes slow throughout the day, regardless of how many people are using it. Charter has sent multiple servicemen out here who seem to not understand that the problem is not on my end. They have told us to replace our modem/router 3 times now, and the problem has persisted. All of these times it has been at our personal expense. Fuck you charter. You not only have failed to uphold your side of our deal but have treated a customer like absolute trash. Fuck you.

 – About 2 weeks ago.

The commercials are SO HORRIBLE!!! Make them stop somebody please!!...

The commercials are SO HORRIBLE!!! Make them stop somebody please!!

 – About 2 weeks ago.

This is literally the worst Internet you can buy, period....

This is literally the worst Internet you can buy, period.

 – About 3 weeks ago.

FUCK...

FUCK

 – About 3 weeks ago.

Reboot three times a day, They keep monkeying around illegally with the bandwidth. File complaints with the Attorney General of California. File Complaints with the FCC. Never use your real...

Reboot three times a day, They keep monkeying around illegally with the bandwidth. File complaints with the Attorney General of California. File Complaints with the FCC. Never use your real information when filing the complaints or Charter will try to shut off your connection. Charter and FCC tied together in cronyism, maybe Attrney General can fix this.

 – About 3 weeks ago.

Well, I live in Roswell, GA and I agree....Charter DOES SUCK!! Our internet goes out 2-3 times a week! We also have Spectrum and the channels are constantely going out on us! We keep getting BS...

Well, I live in Roswell, GA and I agree....Charter DOES SUCK!! Our internet goes out 2-3 times a week! We also have Spectrum and the channels are constantely going out on us! We keep getting BS messages that there's no internet connection but yet the internet to our laptop still works. By the way, I was told by a Charter representative that the reason why our Internet goes out like it does is because THEY are resetting the I.P. address every 72 damn hours!! So yeah, it makes sense that people would be losing their Internet every 2-3 days a week!

I have NEVER had as much trouble with an Internet/cable company as I have with CHARTER. They take 100% of you hard-earned money and you get less than dismal sevice! What BS!! There has got to be something that we can do about this. I would LOVE to start a petition to get rid of Charter all together (I know that won't happen) but a gal can dream about it.

 – About 3 weeks ago.

I am not getting the service worth of my money. Internet disconnects continuously throughout the day. Unfortunately there is no other provider in my area to switch.
...

I am not getting the service worth of my money. Internet disconnects continuously throughout the day. Unfortunately there is no other provider in my area to switch.

 – About 3 weeks ago.

I swear to god this is the slowest internet I have ever seen in my life....

I swear to god this is the slowest internet I have ever seen in my life.

 – About 3 weeks ago.

Your rap commercial SUCKS and I always mute it when it comes on. It is classless and appeals to thug mentality!! You can do better than that!!!!!!...

Your rap commercial SUCKS and I always mute it when it comes on. It is classless and appeals to thug mentality!! You can do better than that!!!!!!

 – About 3 weeks ago.

The second I find a viable replacement for charter it is gone. I'm not sure how it works elsewhere but in the St. Louis area it is awful! We have to reset our Internet all the time and they keep...

The second I find a viable replacement for charter it is gone. I'm not sure how it works elsewhere but in the St. Louis area it is awful! We have to reset our Internet all the time and they keep telling me that it's not them, it's our router. The router they gave us. But of course I have to pay them to come and change it out with a router that I also have to pay for. I hate this company!

 – About 3 weeks ago.

We have had Charter come to the house 6 times in 5 months. My Internet and phone consistently does not work so I have issues working from home. I also have been having issues with my one TV cable box...

We have had Charter come to the house 6 times in 5 months. My Internet and phone consistently does not work so I have issues working from home. I also have been having issues with my one TV cable box constantly turning off. I am absolutely FED UP!!!!! We were told someone will be out to rewire the house and 2 weeks later....still nothing!!!!! 😠

 – About 3 weeks ago.

Had a site install at a remote facility that is out of town. We usually use Cox but had to use Charter because of the particular location of remote facility. Install appt. is 9am-11am. I get there...

Had a site install at a remote facility that is out of town. We usually use Cox but had to use Charter because of the particular location of remote facility. Install appt. is 9am-11am. I get there at 9:20 and I see Charter techs standing around by vehicles. I ask if they are there for install and they said yes but I'm late and they already cancelled the workorder. Like wait what? What do you mean, I'm right here, I'm sorry for being late but it's a 2 hour appointment and we're all here so can we go turn the god damned modem on? No can do they say. I plead with the tech, please, I come from 50 minutes away, I'm sorry for being late but you're going to leave me in a world of shit if you do this. Got the typical "sorry bro" response. They said they tried calling me and I didn't pick up. Asked for the number they had on file and it was a random number that I've never heard of. They said there's nothing they could to. I told them if they have to leave, then to leave, but they suck and Charter sucks.

Charter sucks. I can't believe this. Then they automatically schedule the install back for 1PM but don't tell me until 12:30. Again the site is 50 minutes away...

Charter sucks.

 – About 4 weeks ago.

Between a rock & a hard place, Charter keeps slowing and/or dropping, but ATT doesn't offer (real) high speed in my neighborhood. There are no other choices for an internet connection much faster...

Between a rock & a hard place, Charter keeps slowing and/or dropping, but ATT doesn't offer (real) high speed in my neighborhood. There are no other choices for an internet connection much faster than dial up where I live. Tell me again how this isn't a monopoly?

 – About 4 weeks ago.

We wound up having to get a new tv that cost near 500$ Thanks to Charters dumbasses yesterday .

Please get fucked charter and make it a painful and excruciating fuck.

Shady...

We wound up having to get a new tv that cost near 500$ Thanks to Charters dumbasses yesterday .

Please get fucked charter and make it a painful and excruciating fuck.

Shady corrupt unprofessional con artist bastards!!!!

 – About 4 weeks ago.

Charter just SUCKS!!! FU CHARTER!!

I will never have service with these ASS Holes Again!!...

Charter just SUCKS!!! FU CHARTER!!

I will never have service with these ASS Holes Again!!

 – About 4 weeks ago.

I fell for, and signed up for, their new "streaming tv plus" in exchange for a free Roku3. Upon reviewing my bill, I see an UNDISCLOSED fee for FREE BROADCAST CHANNELS, **IN ADDITION TO** the...

I fell for, and signed up for, their new "streaming tv plus" in exchange for a free Roku3. Upon reviewing my bill, I see an UNDISCLOSED fee for FREE BROADCAST CHANNELS, **IN ADDITION TO** the monthly $20 charge. With this undisclosed fee, and charges and other bullshit, the streaming tv costs nearly $35. It's clearly not worth it in any sense, especially when the programming on the channels they offer up for streaming SUCKS ASS. If I had another choice for high speed internet, I would take it in a heartbeat. Thanks for the free Roku 3, I'll be canceling ASAP. I can, AND WILL, live without you. I don't understand how they can get away with this, especially when it is clearly false advertising.

 – About 4 weeks ago.

Oh yeah and fuck your shitty dvr boxes those goddamn things are consistently resetting and displaying the numbers 8888 over and over again completely refreshing every channel to where they all say TO...

Oh yeah and fuck your shitty dvr boxes those goddamn things are consistently resetting and displaying the numbers 8888 over and over again completely refreshing every channel to where they all say TO BE ANNOUNCED.

You are truly the biggest fucking idiots ever Charter.

 – About 4 weeks ago.

Well they still fucking suck and apparently their DVR is such a useless piece of shit that it's even making our tv not turn on until we try to turn it on over 27 fucking times EACH MORNING!!!!

Well they still fucking suck and apparently their DVR is such a useless piece of shit that it's even making our tv not turn on until we try to turn it on over 27 fucking times EACH MORNING!!!!

Fuck these assholes and to top it all off they are now charging us more then they used to these bastards are finding ways to bilk their customers out of even MORE MONEY then they already do now.

Time for these assholes to be sued....again.

 – About 4 weeks ago.

I've been on hold for over ONE HOUR trying to disconnect from their sucky service! You cannot leave!...

I've been on hold for over ONE HOUR trying to disconnect from their sucky service! You cannot leave!

 – About 4 weeks ago.

I have Direct , thank God . But while I'm at my boyfriends house I want to watch Game of Thrones, it is almost impossible to navigate the menu, it makes no sense at all, I'm ready to put the...

I have Direct , thank God . But while I'm at my boyfriends house I want to watch Game of Thrones, it is almost impossible to navigate the menu, it makes no sense at all, I'm ready to put the remote down and just go bang my head against the wall . It would be a more enjoyable experience !

 – About 1 Month ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 1 Month ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 1 Month ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 1 Month ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 1 Month ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 1 Month ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 1 Month ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 1 Month ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 1 Month ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 1 Month ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 1 Month ago.

Oh my fucking God charter consistently ruins my tv watching experience I hate this company with an unreasonable passion...

Oh my fucking God charter consistently ruins my tv watching experience I hate this company with an unreasonable passion

 – About 1 Month ago.

And now I find that my bank cleared 200$ for Charter on May 23 and they still won't turn on the cable! Degenerates working in customer service! Incompetent!!!!!!!!! Just sick what we pay them for...

And now I find that my bank cleared 200$ for Charter on May 23 and they still won't turn on the cable! Degenerates working in customer service! Incompetent!!!!!!!!! Just sick what we pay them for poor service! Hello TDS or Netflix! Who wants my money? Got 200$ a month for a competent and courteous cable provider! (Not you Charter)

 – About 1 Month ago.

Shut down my cable on GoT night after 10 years of my loyalty and paying you OUTRAGEOUS amounts of money!!!!!!!!!!! There is a special kind of stupid going on in your offices. You could have given me...

Shut down my cable on GoT night after 10 years of my loyalty and paying you OUTRAGEOUS amounts of money!!!!!!!!!!! There is a special kind of stupid going on in your offices. You could have given me two days on a HOLIDAY Weekend... after TEN YEARS.... but no... let's go to war instead. You could have had 10 more years of loyalty but opted for me to block payment to you. Have fun TRYING to ruin my credit lol. I got this!

 – About 1 Month ago.

I HAVE NEVER EXPIERECED ANYTHING SO BAD AND PAINFUL IN MY LIFE. CHARTER IS TORTURE. CHARTER IS LIKE TAKING A WATERMELON AND SHOVING IT UP UR ASS. ITS SO FKING BAD. I WOULD RATHER LIVE WITH THE AMISH...

I HAVE NEVER EXPIERECED ANYTHING SO BAD AND PAINFUL IN MY LIFE. CHARTER IS TORTURE. CHARTER IS LIKE TAKING A WATERMELON AND SHOVING IT UP UR ASS. ITS SO FKING BAD. I WOULD RATHER LIVE WITH THE AMISH THEN DEAL WITH THEM. FOR EVERY TIME I DISCONNECT... ANOTHER CHARTER MAN GOES DOWN

 – About 1 Month ago.

It fucking baffles me for whatever game I choose to play. The fucking service is harder than the god damn game itself. For instance, I moved here and had to get charter cause they fucking monopolized...

It fucking baffles me for whatever game I choose to play. The fucking service is harder than the god damn game itself. For instance, I moved here and had to get charter cause they fucking monopolized the area. WHO THE FUCK HAS THE POWER TO MONOPOLIZE AN AREA WHEN THEYRE ABSOLUTELY SHIT. If there ever comes a time when the purge starts, charter better look outside their windows and see my god damn tent sitting outside waiting for it to come. Sock a bitch those mother fuckers. Fuck league of legends and riot too, they suck as much ass

 – About 1 Month ago.

okay so tell me why im trying to make money off of boosting peoples accounts on league of legends and i keep getting dc'd IN THE MIDDLE OF GAMES. THEN i cant call charter becasue i cant look up...

okay so tell me why im trying to make money off of boosting peoples accounts on league of legends and i keep getting dc'd IN THE MIDDLE OF GAMES. THEN i cant call charter becasue i cant look up their damn number becasue the wifi is "on" but wont work... The light for the router says its on but yet its not working.... like i sit and look at the monitor saying "TTTTTTTTTTODAY JR"

 – About 1 Month ago.

My download speed has been between 4-8 mbps and my upload is at a blazing 42.6 kbps that's the fastest I've saw it all week. I call charter and tell them I'm hardwired to the modem and...

My download speed has been between 4-8 mbps and my upload is at a blazing 42.6 kbps that's the fastest I've saw it all week. I call charter and tell them I'm hardwired to the modem and they tell me it sounds like someone is on your frequency you need to contact cisco about your router. Mam I'm hardwired........... seriously am aggravated

 – About 1 Month ago.

Incredibly bad and annoying commercial. If it has anything to say, I doubt that anyone can stand to listen. Difficult to believe anyone can make a living creating such crap....

Incredibly bad and annoying commercial. If it has anything to say, I doubt that anyone can stand to listen. Difficult to believe anyone can make a living creating such crap.

 – About 1 Month ago.

Incredibly bad and annoying commercial. If it has anything to say, I doubt that anyone can stand to listen. Difficult to believe anyone can make a living creating such crap....

Incredibly bad and annoying commercial. If it has anything to say, I doubt that anyone can stand to listen. Difficult to believe anyone can make a living creating such crap.

 – About 1 Month ago.

That rap ad is the worst. And they seem to have adopted the republican approach of accusing the competition of doing exactly what they're doing with prices etc. The cable boxes are constant...

That rap ad is the worst. And they seem to have adopted the republican approach of accusing the competition of doing exactly what they're doing with prices etc. The cable boxes are constant problems. And Time- Warner people are expecting a big improvement. Hah!

 – About 1 Month ago.

I change the channel every time the Charter rap ad comes on. It is, without a doubt, the worst television ad ever!...

I change the channel every time the Charter rap ad comes on. It is, without a doubt, the worst television ad ever!

 – About 1 Month ago.

They raise your rate for no reason at all and then expect you to cancel channels to keep your payment reasonable. Their service already sucks and then they increase your bill. I guess they don't...

They raise your rate for no reason at all and then expect you to cancel channels to keep your payment reasonable. Their service already sucks and then they increase your bill. I guess they don't know that we have other options for cable and internet service and I am checking out my options now. In addition, the same crappy shows play over and over and over again. Sick and tired of getting screwed.

 – About 1 Month ago.

Worst commercials I've ever seen! I mute them every time....

Worst commercials I've ever seen! I mute them every time.

 – About 1 Month ago.

Advertising is supposed to be appealing to the consumer who in turn buys the product. Charter has, by far, the worst commercials on the planet. When people mute the channel or change it just to avoid...

Advertising is supposed to be appealing to the consumer who in turn buys the product. Charter has, by far, the worst commercials on the planet. When people mute the channel or change it just to avoid having to hear the ad, you're defeating the purpose. You are seriously wasting your money! But I guess the obscene amounts of money you collect from your current customers makes up for that! I too would never choose Charter based on their commercials alone.

 – About 1 Month ago.

Thank God for the "Mute" button on the remote! Charter's rap crap is the most annoying thing on TV. They really think that stupid stuff is going to draw new business. If we weren't...

Thank God for the "Mute" button on the remote! Charter's rap crap is the most annoying thing on TV. They really think that stupid stuff is going to draw new business. If we weren't already customers, I'd not choose them because of this.

 – About 1 Month ago.

i cant even watch a 10 second video i have to run the charter speed test in order for it to load anything...

i cant even watch a 10 second video i have to run the charter speed test in order for it to load anything

 – About 1 Month ago.

charter you useless shitty internet provider, constant internet problem i cant even google search anything, let alone watch a youtube video all the way or gaming. You ask me why I use you? LOL I would...

charter you useless shitty internet provider, constant internet problem i cant even google search anything, let alone watch a youtube video all the way or gaming. You ask me why I use you? LOL I would never use you had I not rent a room with a renter who uses charter. He pays the bills, however, I don't know why he would. I used to think AT&T sucks, but now I feel like AT&T's 3 mb is better than your fucking useless 72mb that never fucking worked. In the future, if I ever become a millionaire, I will destroy your company's business by setting up a company of my own or even just to help your rivals, that's how much I hate your lying shittiy internet. It's been 3 months since I moved in and started using Charter, only 2 days did it work without slow connection or NO FUCKING CONNECTION. lol fuck yourselves, you shitty higher ups of charter. Change your name to Shitter, fits you better. Oh and also, thank you for making AT&T look like it's actually trying instead like charter that can no longer stand in the isp field. At least now I won't have to tell people at&t sucks because at least I know it's better than charter.

 – About 1 Month ago.

JESUS FUCKING CHRIST. It's fucking 2016. Why can I not watch a goddamn YouTube video at more than 144p without it freezing every 2 fucking seconds. I would rather shove a ripe pineapple up my ass...

JESUS FUCKING CHRIST. It's fucking 2016. Why can I not watch a goddamn YouTube video at more than 144p without it freezing every 2 fucking seconds. I would rather shove a ripe pineapple up my ass than have Charter for the rest of my life.

 – About 1 Month ago.

I won't use your service because of that stupid rap commercial. Seems that every commercial your release it worse than the one that came before it. ...

I won't use your service because of that stupid rap commercial. Seems that every commercial your release it worse than the one that came before it.

 – About 1 Month ago.

I won't use your service because of that stupid rap commercial. Seems that every commercial your release it worse than the one that came before it. ...

I won't use your service because of that stupid rap commercial. Seems that every commercial your release it worse than the one that came before it.

 – About 1 Month ago.

I really hate the rap commercial, it's so effing annoying and stupid that I have to switch the channel until it's over. What is wrong with you people>...

I really hate the rap commercial, it's so effing annoying and stupid that I have to switch the channel until it's over. What is wrong with you people>

 – About 1 Month ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 1 Month ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 1 Month ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 1 Month ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 1 Month ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 1 Month ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 1 Month ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 1 Month ago.

I like the response from Middleton regarding dial-up lol...

I like the response from Middleton regarding dial-up lol

 – About 1 Month ago.

I can always tell when a charter commerical comes on, always the same platform and annoying music and too many people in their commericals. Charter needs to looks at some of the cell phone...

I can always tell when a charter commerical comes on, always the same platform and annoying music and too many people in their commericals. Charter needs to looks at some of the cell phone commericals.
WHAT THEY REALLY NEED IS A NEW AD AGENCY.

 – About 1 Month ago.

Charter makes me contemplate suicide. Always cutting out. Every 30 minutes or so. Worst service provider ever....

Charter makes me contemplate suicide. Always cutting out. Every 30 minutes or so. Worst service provider ever.

 – About 1 Month ago.

Charter needs a new advertising agency. Their commercials are so obnoxious I would never do business with them because of their commercials. ...

Charter needs a new advertising agency. Their commercials are so obnoxious I would never do business with them because of their commercials.

 – About 1 Month ago.

Mandeville, LA, USA - You must work for Direct TV
Charter Communications is 10 times better than Direct TV will ever be.AT&T Uverse is shit as well.Satellite and Dial Up can't compete with...

Mandeville, LA, USA - You must work for Direct TV
Charter Communications is 10 times better than Direct TV will ever be.AT&T Uverse is shit as well.Satellite and Dial Up can't compete with Cable or Charter's internet.Reliability and good damn service with On Demand kick Direct TV and other satellite companies out of the race to be the best company. Cheers once again, and GO CHARTER!

 – About 1 Month ago.

Birmingham, AL, USA - You must work for Charter

Charter Communications SUCKS! They LIE when they sell you a package, if you don't know that you will soon learn!!...

Birmingham, AL, USA - You must work for Charter

Charter Communications SUCKS! They LIE when they sell you a package, if you don't know that you will soon learn!!

 – About 1 Month ago.

Get a new advertising agency. Your commercials are the most annoying on the planet, especially the new one with the white guy rapping.........hurts my ears and other senses. ...

Get a new advertising agency. Your commercials are the most annoying on the planet, especially the new one with the white guy rapping.........hurts my ears and other senses.

 – About 1 Month ago.

HAH. Uverse internet sucks balls and costs more.Charter is a billion times better than shit dial up as well....

HAH. Uverse internet sucks balls and costs more.Charter is a billion times better than shit dial up as well.

 – About 1 Month ago.

Charter makes me wish I had dial-up....

Charter makes me wish I had dial-up.

 – About 1 Month ago.

Direct TV is liquid GARBAGE. Charter is a million times better than shitty satellite.Weather absolutely shits all over your signal and cable signal is 1000 times better 99% of the time.On Demand is...

Direct TV is liquid GARBAGE. Charter is a million times better than shitty satellite.Weather absolutely shits all over your signal and cable signal is 1000 times better 99% of the time.On Demand is fucking AMAZING and the internet connection is fucking top tier as well.The price is pretty damn similar too but with Charter you actually pay for what you get unlike shitty satellite that leaves you with shitty signal and unreliability.Charter Communications is the best! If you think otherwise, then you must live where Cable sucks ass or you're a big fucking idiot.Cheers, and go CHARTER!

 – About 1 Month ago.

I hate charter rap commercial!!!!!!!!!!!...

I hate charter rap commercial!!!!!!!!!!!

 – About 1 Month ago.

The largest problem with Charter, by far: why spend millions on advertising trying to trick us into thinking you have a good product when you could spend that money building one? The menu in your...

The largest problem with Charter, by far: why spend millions on advertising trying to trick us into thinking you have a good product when you could spend that money building one? The menu in your cable box is 1970s technology. It's unusable. The user experience gets an F-. That's much worse than an F. The menu is a cluttered, piece-mail mess that ONLY cares about selling more packages. Charter should not be in the business of building those boxes. If you weren't such idiots, you'd let Apple design your boxes. See, that way it would actually work. Are you CEO's at Charter stupid? Is you? People are using iphones now for a reason - they work. Charter should be partnering with Apple and or Google, to make the CUSTOMER EXPERIENCE a good one.

The only reason I have Charter internet is because it's my only option right now. But that will soon change. Make your short term money you greedy people. Because I doubt you'll be in business for long. It's a terrible business too. Terrible experience. Overpriced. 500 channels and 4 good ones. Pathetic.

 – About 1 Month ago.

Charter business offers free hosting for your website. Problem is no one in the company knows how to switch over your site from one web host to another. After over a period of 2 weeks and over 5 hours...

Charter business offers free hosting for your website. Problem is no one in the company knows how to switch over your site from one web host to another. After over a period of 2 weeks and over 5 hours on the phone with them I spoke to 15-20 different tech support reps. and I have come to the conclusion that they are all idiots there. Its really hard to believe that a company so large could have customer service so bad.

C5RIW

 – About 1 Month ago.

fucking stupid charter i can never watch a video all the way through they fuck everybody everyone who works for charter has a diny dick or a wizard sleeve...

fucking stupid charter i can never watch a video all the way through they fuck everybody everyone who works for charter has a diny dick or a wizard sleeve

 – About 1 Month ago.

I'm sick of missing the best part of a movie right at the climax of the movie they pull the shutting the TV down for 10 minutes and u miss the whole point of watching for an hour and a half ...

I'm sick of missing the best part of a movie right at the climax of the movie they pull the shutting the TV down for 10 minutes and u miss the whole point of watching for an hour and a half charter sucks!!!!!!!!!

 – About 1 Month ago.

FUCK YOU CHARTER! YOU SUCK A BAG O' DICKS!...

FUCK YOU CHARTER! YOU SUCK A BAG O' DICKS!

 – About 1 Month ago.

Charter, you on demand is THE WORST. Thanks for ruining my night, asshats....

Charter, you on demand is THE WORST. Thanks for ruining my night, asshats.

 – About 1 Month ago.

From Opelousas Louisiana Fuck Charter! You guys and your Communications can choke on a fat chode dick!...

From Opelousas Louisiana Fuck Charter! You guys and your Communications can choke on a fat chode dick!

 – About 1 Month ago.

Charter to phase out Time Warner brand. From one shitty brand to the next! http://www.bloomberg.com/news/articles/2016-05-17/so-long-time-warner-cable-charter-to-retire-much-maligned-brand...

Charter to phase out Time Warner brand. From one shitty brand to the next! http://www.bloomberg.com/news/articles/2016-05-17/so-long-time-warner-cable-charter-to-retire-much-maligned-brand

 – About 1 Month ago.

I love that every time I try playing CS:GO competitive match, it decides to fucking lose connection and I can't rejoin for 5 minutes. Literally the shittiest internet ever. I would love to see...

I love that every time I try playing CS:GO competitive match, it decides to fucking lose connection and I can't rejoin for 5 minutes. Literally the shittiest internet ever. I would love to see this company go bankrupt or just shut down.

 – About 1 Month ago.

PLEASE TAKE THAT FUCKING RAP BULLSHIT COMMERCIAL OFF MY DAMN TV,,I FUCKING MUTE IT BUT IT STILL MAKES ME SICK TO WATCH.....

PLEASE TAKE THAT FUCKING RAP BULLSHIT COMMERCIAL OFF MY DAMN TV,,I FUCKING MUTE IT BUT IT STILL MAKES ME SICK TO WATCH..

 – About 1 Month ago.

charters internet fucking sucks ass. the most fucking unreliable internet ever. i want to rip these motherfuckers a new asshole. fuck their stocks fuck their shareholders fuck them all and fuck...

charters internet fucking sucks ass. the most fucking unreliable internet ever. i want to rip these motherfuckers a new asshole. fuck their stocks fuck their shareholders fuck them all and fuck constructive criticism they dont pay any attention to us. fucking charter in california sucks fucking ass should of never left verizon.

 – About 1 Month ago.

charter is the worst and their dumb ass irritating commercials are enough to make you vomit,bad customer service...

charter is the worst and their dumb ass irritating commercials are enough to make you vomit,bad customer service

 – About 1 Month ago.

Why, Charter....

Why, Charter.

 – About 1 Month ago.

Charter You still SUCK!!! FU...

Charter You still SUCK!!! FU

 – About 1 Month ago.

Even Comcast is better(I had it in Chicago) this is difficult to call internet. I robot my modem and router 20 times per night at least to watch YouTube in 144p -360p. it goes down every 5 mins, no...

Even Comcast is better(I had it in Chicago) this is difficult to call internet. I robot my modem and router 20 times per night at least to watch YouTube in 144p -360p. it goes down every 5 mins, no kidding . Jackson, WY

 – About 1 Month ago.

So the last episode of Castle and you fail!!!!!! Do tired of your poor service. ...

So the last episode of Castle and you fail!!!!!! Do tired of your poor service.

 – About 1 Month ago.

What causes the Charter wifi internet download speed to go from 40mbps to 3 mbps between speed tests?...

What causes the Charter wifi internet download speed to go from 40mbps to 3 mbps between speed tests?

 – About 1 Month ago.

So I moved and decided to cut the cable cord from Dish Network. BIG fucking mistake. The only option in my new neighborhood is Charter Spectrum with Roku which I thought would be a great cost...

So I moved and decided to cut the cable cord from Dish Network. BIG fucking mistake. The only option in my new neighborhood is Charter Spectrum with Roku which I thought would be a great cost cutting plan. I've had 3 techs come to the house to "repair" the problem. I've been on the phone a ton checking configurations and settings.... Unplugging and resetting shit. Sometimes it works fine for a couple hours and then it freezes for 5 minutes. unplug everything and then it works for 10 minutes and then freezes again. Soooo frustrating. It takes fucking 3 hours to watch a 90 minute movie. Anyway my only solution now is to just watch about 9 HD OTA channels and that's it. All the while maybe increasing my chance to get some cancer with all the wifi flowing through the house. I guess I'll die from cancer or pure frustration. COME ON CHARTER you can do better!!!


What to do?

 – About 2 months ago.

Thanks, Charter; I just love it when my fucking internet goes out at least 5 times, intermittently, everyday, for 4+ hours, having no internet that I pay for. This problem has been ongoing for years,...

Thanks, Charter; I just love it when my fucking internet goes out at least 5 times, intermittently, everyday, for 4+ hours, having no internet that I pay for. This problem has been ongoing for years, and you cocksuckers fail to actually fix the problem. I'm paying well over $200/mo for your cancer internet and cable, both of which never fucking work. When it does decide to work, it's highly unstable. I'm getting fucked over by you lousy bastards everyday. It's a shame that you monopolizing bastards are the only ones who offer "service" in my area. The day another service is offered in my area, you cucks will be losing a customer and you can pick up your cancerous cable boxes and other shitty equipment in the highway.

 – About 2 months ago.

Charter is discriminated against the Fox news channel they turn off the the sound so you can't hear it must be stupid democratic communist that are destroying our country this is to the republic...

Charter is discriminated against the Fox news channel they turn off the the sound so you can't hear it must be stupid democratic communist that are destroying our country this is to the republic for which it stands.

 – About 2 months ago.

Mann fuck charter their shitty ass interbet we pay $60 a month and bought a $100 router and the router still couldn't compensate for their shitty ass fuc king Internet ever time I call all I get...

Mann fuck charter their shitty ass interbet we pay $60 a month and bought a $100 router and the router still couldn't compensate for their shitty ass fuc king Internet ever time I call all I get is a fucking robot who's fucking dumb as shit telling me to reset my router like NO BITCHA my router costed me more than your shitty Internet it's not its problem it's your fucking internet
Oh don't get me started on psn fucking can't chat with A friend and play both in a private session without ever fucking crashing MY ASS with all those commercials charter spectrum? More like charter rectum because your Internet is fucking ass

 – About 2 months ago.

I have half a mind to ask Charter to compensate me for the work I have lost due to their shitty-ass service, which just drops out at a moments notice. The fact that places like Sourh Korea and Japan...

I have half a mind to ask Charter to compensate me for the work I have lost due to their shitty-ass service, which just drops out at a moments notice. The fact that places like Sourh Korea and Japan have 1,000 times faster internet for a fraction of the price tells you there is something wrong with this country, where we allow these fucking mongoloids to monopolize our internet service. I hope ISIS targets you ass holes next.

 – About 2 months ago.

Charter is the worst company ever! NO Customer service at ALL!...

Charter is the worst company ever! NO Customer service at ALL!

 – About 2 months ago.

I hate charter, why is it legal for you to be the ONLY option?...

I hate charter, why is it legal for you to be the ONLY option?

 – About 2 months ago.

FUCK YOU, CHARTER!...

FUCK YOU, CHARTER!

 – About 2 months ago.

The nerve to be in a monopoly.. fucking sucks. Constantly down. They make me sick!...

The nerve to be in a monopoly.. fucking sucks. Constantly down. They make me sick!

 – About 2 months ago.

Charter sucks more cock than a donkey in a ISIL camp. My problem with charter is while the NSA is gaining power to watch America, they left these EVIL VIAL Blood sucking piece of shit monopoly running...

Charter sucks more cock than a donkey in a ISIL camp. My problem with charter is while the NSA is gaining power to watch America, they left these EVIL VIAL Blood sucking piece of shit monopoly running rinky dinky sick ass sorry pieces of shit who love cum so much there stomach is full in charge. We can kill Hitler, we can cure Ebola, but we can't get rid of FUCKING CHARTER. I am at point I want to call the pope and ask how much of an exorcism would it take to free America from Satin?

 – About 2 months ago.

No Internet AGAIN! Charter You SUCK!...

No Internet AGAIN! Charter You SUCK!

 – About 2 months ago.

wahhhh....."I am paying for XX mbps, but I am only getting 1 mbps..." Maybe if you didn't have so many viruses on your eMachines PC, you would be able to get more than 1 mbps....

wahhhh....."I am paying for XX mbps, but I am only getting 1 mbps..." Maybe if you didn't have so many viruses on your eMachines PC, you would be able to get more than 1 mbps.

 – About 2 months ago.

No internet in St Cloud MN. Called the support line 1 hour 2 minutes talking to a scripted rep and then I got hung up on or disconnected. Now all support lines are busy and have been for an almost an...

No internet in St Cloud MN. Called the support line 1 hour 2 minutes talking to a scripted rep and then I got hung up on or disconnected. Now all support lines are busy and have been for an almost an hour. God awful service. They can't see my modem, so they set up a service call for Monday, even when I told them my neighbor's Internet is also out. He won't call because he won't go through this silliness - smart. Really sad and expensive horrible company. I hate monopolies.

 – About 2 months ago.

No internet in Roswell Ga. Pathetic service. Much better with Comcast (and that says a lot). Sadly Comcast is not offered where I live now. Can't wait for google fiber....

No internet in Roswell Ga. Pathetic service. Much better with Comcast (and that says a lot). Sadly Comcast is not offered where I live now. Can't wait for google fiber.

 – About 2 months ago.

Charter needs to get there shit together. I'm tired of having to fix the damn Internet everyday because all they do is jack around...

Charter needs to get there shit together. I'm tired of having to fix the damn Internet everyday because all they do is jack around

 – About 2 months ago.

For the second night in a row, the Internet has been non-responsive. I have work to do for finals and nothing I try has worked. Internet seems to be down too frequently for the amount of money paid....

For the second night in a row, the Internet has been non-responsive. I have work to do for finals and nothing I try has worked. Internet seems to be down too frequently for the amount of money paid. It's the only option we have in our town

 – About 2 months ago.

St. Louis Blues winning game 7 and charter goes dead at the end of the 2nd period and never comes back...and before that my 80 year old neighbor calls me to say that her charter box went dead and she...

St. Louis Blues winning game 7 and charter goes dead at the end of the 2nd period and never comes back...and before that my 80 year old neighbor calls me to say that her charter box went dead and she wants to watch the Blue's tonight so called them and charter came by and dropped another box off and told her to hook it up herself...she called me...I hooked it up for her...charter must have heard about it and killed the programming before the 3rd period.
180 a month...screw charter
Chesterfield, Mo.

 – About 2 months ago.

Missed half of the Blues vs Stars game 7 playoff game PLUS I can't watch the Cardinals vs Angels baseball game. I thought the point of cable vs satellite would be that I'm not so adversely...

Missed half of the Blues vs Stars game 7 playoff game PLUS I can't watch the Cardinals vs Angels baseball game. I thought the point of cable vs satellite would be that I'm not so adversely affected by bad weather. I have full power at my house, can get local channels on tv with no problems, but no premium sports channels. What a sucky experience.

 – About 2 months ago.

Yep, no internet in Greenville, SC. Thanks Charter.


Stupid company. Bunch of losers. ...

Yep, no internet in Greenville, SC. Thanks Charter.


Stupid company. Bunch of losers.

 – About 2 months ago.

I have charter internet. Sitting here right now with my internet not responding and when I call the help line, it just beeps at me. Been doing this for 30 freaking minutes and it's so frustrating...

I have charter internet. Sitting here right now with my internet not responding and when I call the help line, it just beeps at me. Been doing this for 30 freaking minutes and it's so frustrating and I'm sick of having problems with them every single day! EVERY SINGLE DAY!!! literally.

 – About 2 months ago.

Charter Sucks Big Fat Sloppy Donkey Dick...

Charter Sucks Big Fat Sloppy Donkey Dick

 – About 2 months ago.

Glad to have no Internet in return for a $200+ bill, charter rocks...

Glad to have no Internet in return for a $200+ bill, charter rocks

 – About 2 months ago.

Charter SUCKS!!!!! - No details necessary...

Charter SUCKS!!!!! - No details necessary

 – About 2 months ago.

Chicopee ma. Another choppy picture instance. If they read this I hope they understand how frustrating this is. ...

Chicopee ma. Another choppy picture instance. If they read this I hope they understand how frustrating this is.

 – About 2 months ago.

Chicopee ma here no commercial this time but the picture is choppy again. Amazing it seems to come In Clear for the commercials. I hate charter. ...

Chicopee ma here no commercial this time but the picture is choppy again. Amazing it seems to come In Clear for the commercials. I hate charter.

 – About 2 months ago.

Chicopee ma here again another commercial Do you think they care about their existing customers? I think not. ...

Chicopee ma here again another commercial Do you think they care about their existing customers? I think not.

 – About 2 months ago.

Oh look this time we got a charter business comercial. This is rediculose. How much would my bill come down if they stopped all this advertising. Hey better than that do you think they could make the...

Oh look this time we got a charter business comercial. This is rediculose. How much would my bill come down if they stopped all this advertising. Hey better than that do you think they could make the system work properly. Unhappy in Chicopee ma.

 – About 2 months ago.

Now this is going to shock you. Another charter commercial. They do so much advertising I think they're starting to believe their own bs. Look out in Chicopee ma. ...

Now this is going to shock you. Another charter commercial. They do so much advertising I think they're starting to believe their own bs. Look out in Chicopee ma.

 – About 2 months ago.

Another stupid commercial. But my cable works sometimes. Beware if moving to Chicopee ma. ...

Another stupid commercial. But my cable works sometimes. Beware if moving to Chicopee ma.

 – About 2 months ago.

Charter cable sucks. The only option in the area and they know it. I have lived in other areas Comcast has no issues. Dish was the best but you can't get local stations so I fixed to deal with...

Charter cable sucks. The only option in the area and they know it. I have lived in other areas Comcast has no issues. Dish was the best but you can't get local stations so I fixed to deal with charter and watch their stupid commercials every 15 min. The should spend less on advertising and more in fixing the problems with their cable. Every month the box turns off to update when I'm watching. Why can't that happen when the box is off? I wait 15 min to update and then the picture comes back scrambled or choppy or the volume doesn't work. They suck. So the. You get to call and wade through the phone tree and the computer will send a signal to your box........ Wait wait wait. Then that doesn't work so you get to talk to someone who is trying to help but after 10 min says we'll have to send a tech out..... I hate charter. For $200 a month I should never have to worry about cable.

 – About 2 months ago.

Charter cable sucks. The only option in the area and they know it. I have lived in other areas Comcast has no issues. Dish was the best but you can't get local stations so I fixed to deal with...

Charter cable sucks. The only option in the area and they know it. I have lived in other areas Comcast has no issues. Dish was the best but you can't get local stations so I fixed to deal with charter and watch their stupid commercials every 15 min. The should spend less on advertising and more in fixing the problems with their cable. Every month the box turns off to update when I'm watching. Why can't that happen when the box is off? I wait 15 min to update and then the picture comes back scrambled or choppy or the volume doesn't work. They suck. So the. You get to call and wade through the phone tree and the computer will send a signal to your box........ Wait wait wait. Then that doesn't work so you get to talk to someone who is trying to help but after 10 min says we'll have to send a tech out..... I hate charter. For $200 a month I should never have to worry about cable.

 – About 2 months ago.

Internet disconnects at least once a day, and now this annoying 60-second (!!!) commercial with some Eminem/Macklemore wannabe "rapping" about scented candles and his cat? You've already...

Internet disconnects at least once a day, and now this annoying 60-second (!!!) commercial with some Eminem/Macklemore wannabe "rapping" about scented candles and his cat? You've already made sure there are no other cable providers in Chicopee. YOU DON'T NEED TO ADVERTISE. If you didn't have a monopoly on the city's cable lines, I'd never use your service again.

 – About 2 months ago.

had to call 12 times this month because of the 1 mbps for 60 bucks

mannnnnnnnnnnnnn money well fucking spent...

had to call 12 times this month because of the 1 mbps for 60 bucks

mannnnnnnnnnnnnn money well fucking spent

 – About 2 months ago.

Cannot even watch Youtube because it sucks so bad. ...

Cannot even watch Youtube because it sucks so bad.

 – About 2 months ago.

Receiving only 2mbps download of the 100 that I pay for! Absolute bullshit!...

Receiving only 2mbps download of the 100 that I pay for! Absolute bullshit!

 – About 2 months ago.

Receiving only 2mbps download of the 100 that I pay for! Absolute bullshit!...

Receiving only 2mbps download of the 100 that I pay for! Absolute bullshit!

 – About 2 months ago.

Receiving only 2mbps download of the 100 that I pay for! Absolute bullshit!...

Receiving only 2mbps download of the 100 that I pay for! Absolute bullshit!

 – About 2 months ago.

~0.17 Mbps here..... Same with others near here. Wow....

~0.17 Mbps here..... Same with others near here. Wow.

 – About 2 months ago.

The rap commercial is so annoying that I have to mute it- and we don't even have Charter cable- I've got an antenna mounted in a bucket of quickrete and I still have to hear this crap! They...

The rap commercial is so annoying that I have to mute it- and we don't even have Charter cable- I've got an antenna mounted in a bucket of quickrete and I still have to hear this crap! They really need to get a new advertising firm to beg for them. ARRRRRRRRRRRGG!

 – About 2 months ago.

FUCK YOU CHARTER!!!...

FUCK YOU CHARTER!!!

 – About 2 months ago.

Charter sales people LIE to you when selling service. I was told I had a two year price guarantee and now after one year they are raising my prices by 40 per month! This has got to STOP!

Charter sales people LIE to you when selling service. I was told I had a two year price guarantee and now after one year they are raising my prices by 40 per month! This has got to STOP!

I will never use Charter again!!

 – About 2 months ago.

BEWARE OF THE CHARTER STREAMING TV SERVICE

After getting an email from Charter about their free Roku 3 (which is cool) if I ad their streaming TV service through Roku for only $19.99 a...

BEWARE OF THE CHARTER STREAMING TV SERVICE

After getting an email from Charter about their free Roku 3 (which is cool) if I ad their streaming TV service through Roku for only $19.99 a month no contracts, I did. While on the phone proceeds to inform me that their "just happens to be" a $1.90 tax fee a month in "my" area. Also, the ESPN channel charges and additional $8.00 a month bringing my $19.99 a month up to $30.00 a month AND she neglected to tell me there was no CNN, HLN or Fox news channels. A very good idea from Charter but as usual the upping of the prices sucks as usual. They do give HBO or Showtime with this package for one year. Not too bad but we don't want sports channels and will cancel the service after this month.

 – About 2 months ago.

Charter's e-mail service is no better than dial up. It has controls for spam and blocking sender's, but they don't work! When I contact charter about it, they tell those functions...

Charter's e-mail service is no better than dial up. It has controls for spam and blocking sender's, but they don't work! When I contact charter about it, they tell those functions won't work becasue I am a head of household account,well, they did before the last so called upgrade, and what kind of stupid answer is that, features don't work becasue you are the head of the household, WTF? If you tell them the e-mail sucks, then they wave "our e-mail service is free" in your face, like then you shouldn't ask any questions or be judging that fact that it is a pice of crap. The only reason this company stays in bussiness is becaseu its a monapoly. If their customer base could shoose, they weould go out of bussiness with the poor sercive, poor help, and even poorer technology.

 – About 2 months ago.

So, finally contact charter after several years of terrible connection issues at midday, everyday, no matter what. I haven't said anything before, because I knew how it would end. Everything has...

So, finally contact charter after several years of terrible connection issues at midday, everyday, no matter what. I haven't said anything before, because I knew how it would end. Everything has always checked out on my end (I'm not ignorant of how to troubleshoot modems and routers, ffs, I grew up with the stuff, you HAVE to know, because f--- being at the mercy of customer service and half-assed techs) and their conclusion? "You need to contact the manufacturer of your modem and/or router." -.- RIP internet...and since money talks, THERE'S NO COMPETITION HERE, therefore, I'm stuck without options.

 – About 2 months ago.

I hate the new rap commercial!! It is annoying, I either mute it or change the channel!! ...

I hate the new rap commercial!! It is annoying, I either mute it or change the channel!!

 – About 2 months ago.

Thibodaux it suck...

Thibodaux it suck

 – About 2 months ago.

Fuck you Charter,
I might not know a smidge of what the other people commenting here do, but get your service to fucking work for more than a five minute period. Some of us actually need to do...

Fuck you Charter,
I might not know a smidge of what the other people commenting here do, but get your service to fucking work for more than a five minute period. Some of us actually need to do work to get paid, get your shit together so your customers don't have to wait on you to do your job. If this was occasional, maybe we'd let it slip by. It's been happening everyday. For a week. Go fuck yourselves.
Sincerely,
-Pissed off Jesusland, TX

 – About 2 months ago.

The "Connected Life" Charter Ad SUCKS... Do they really need to advertise? They have a monopoly on the market here in Billings. No real competition for the speeds since they have a corner on...

The "Connected Life" Charter Ad SUCKS... Do they really need to advertise? They have a monopoly on the market here in Billings. No real competition for the speeds since they have a corner on the fiber coming into the area. How it's legal is beyond me... Your "raps" and "songs/jingles" are a waste of my money (and my brainpower when they come on)

 – About 2 months ago.

Charters TV equipment still using technology from over 10 years ago. Only have the ability to record 2 things, or watch 1 and record 1. My direct TV can do up to 5 recordings, and record over 200...

Charters TV equipment still using technology from over 10 years ago. Only have the ability to record 2 things, or watch 1 and record 1. My direct TV can do up to 5 recordings, and record over 200 hours of HD video. That is double of the charter shit they call a DVR. Charters HD boxes do not communicate, so you cannot watch your programs in other rooms either. Their internet is years behind TWC and COX. TWC offers speeds up to 300mbps for $89.99 a month. Charter charges $199.00 per month for 100mbps. Unbelievable.

 – About 2 months ago.

right now my picture is blinking on and off every few seconds and the sound drops out too--on every channel...

right now my picture is blinking on and off every few seconds and the sound drops out too--on every channel

 – About 2 months ago.

80.91.248.202 ldn-bb3-link.telia.net
62.115.134.96 prs-bb3-link.telia.net
213.155.132.225 prs-b8-link.telia.net

Latency goes from 50 to 120+ at those nodes, i did your job...

80.91.248.202 ldn-bb3-link.telia.net
62.115.134.96 prs-bb3-link.telia.net
213.155.132.225 prs-b8-link.telia.net

Latency goes from 50 to 120+ at those nodes, i did your job for you and it wasn't hard and i didnt make any money either *gasp*

 – About 2 months ago.

Charter turned me into a newt!...

Charter turned me into a newt!

 – About 2 months ago.

They spend more time and money training customer service reps to deal with upset customers than they do fixing the problems.
They want you to rate the rep after a call, but they don't ask...

They spend more time and money training customer service reps to deal with upset customers than they do fixing the problems.
They want you to rate the rep after a call, but they don't ask you to rate the company!

 – About 2 months ago.

CUSTOMER SERVICE IS NON-EXISTENT. ROBO OPERATOR, & HOW ON EARTH CAN YOU ACCESS ONLINE TECH SUPPORT WHEN YOUR INTERNET IS DOWN???!!! I HATE CHARTER....

CUSTOMER SERVICE IS NON-EXISTENT. ROBO OPERATOR, & HOW ON EARTH CAN YOU ACCESS ONLINE TECH SUPPORT WHEN YOUR INTERNET IS DOWN???!!! I HATE CHARTER.

 – About 2 months ago.

Can't get below 100 ping in CS:GO...

Can't get below 100 ping in CS:GO

 – About 2 months ago.

FUCKING STUPID 30 DOWN 2 UP AND 160 PING IN CSGO...

FUCKING STUPID 30 DOWN 2 UP AND 160 PING IN CSGO

 – About 2 months ago.

Schittyyyy customer service...

Schittyyyy customer service

 – About 2 months ago.

Cable TV out in San Luis Obispo. We went through this 2 months ago and they came out and replaced all the connections and both boxes. Did not help much, we lose sound all the time for 5 to 10...

Cable TV out in San Luis Obispo. We went through this 2 months ago and they came out and replaced all the connections and both boxes. Did not help much, we lose sound all the time for 5 to 10 seconds.
Now cable out completely, I rebooted the system twice.
Charter, you have big reliability problems, to say the least.

 – About 2 months ago.

Charter abdolutely sucks !
We just switched and the tv streaming is aweful .
There are long periods of silence and the image freezes . I had dish and direct tv and I can say that they were...

Charter abdolutely sucks !
We just switched and the tv streaming is aweful .
There are long periods of silence and the image freezes . I had dish and direct tv and I can say that they were amazing compared to Charter .
I want to cancel . Their internet is also sooooo slow . They are the worst company .

 – About 2 months ago.

AUDIO ISSUES, AGAIN! ONE WORD AND THEN 20 SECONDS OF SILENCE. Seems to be happening every night from 10 PM ET until the sun comes up....

AUDIO ISSUES, AGAIN! ONE WORD AND THEN 20 SECONDS OF SILENCE. Seems to be happening every night from 10 PM ET until the sun comes up.

 – About 2 months ago.

I have Charter Communications for Internet, but they call daily and hang up or tell me I need cable. Nobody needs their cable. Nothing to watch. They continue to harass me with these stupid calls. ...

I have Charter Communications for Internet, but they call daily and hang up or tell me I need cable. Nobody needs their cable. Nothing to watch. They continue to harass me with these stupid calls. I am old and poor and hate cable. Once they have your phone number they are absolutely horrible. No one can stop them. GET DISH OR AN ANTENNA. DON'T GIVE THEM YOUR PHONE NUMBER. YOU'LL BE SORRY IF YOU DON' T DO AS THEY SAY!n

 – About 2 months ago.

My television programming often has severe audio issues. Like right now: I hear a few words and then, there's 15-20 seconds of silence, another couple of words and silence again. Meanwhile,...

My television programming often has severe audio issues. Like right now: I hear a few words and then, there's 15-20 seconds of silence, another couple of words and silence again. Meanwhile, part of the video breaks up into pixels ... and if a complaint is called in, they'll do a "re-set" of the receiver which never, ever works. It simply doesn't get fixed, ever.

 – About 2 months ago.

HOW DOES CHARTER STAY IN BUSINESS?!?

Charter email is the worst webmail on the whole planet! Nothing about the new format works well. NOTHING! It's slow, it's unresponsive...

HOW DOES CHARTER STAY IN BUSINESS?!?

Charter email is the worst webmail on the whole planet! Nothing about the new format works well. NOTHING! It's slow, it's unresponsive (just like Charter customer service). You make changes to settings - but nothing changes. They have a feedback triangle in the bottom left of the email screen, and even that doesn't work well. HOPELESS! We've dropped Charter completely.

 – About 2 months ago.

Omg charter IS THE WORST!!! Easthampton, MA. Check out BrooklynFiber for a lovely (if cost prohibitive) anecdote. It's so soothing. Let's make Charter irrelevant!!! ...

Omg charter IS THE WORST!!! Easthampton, MA. Check out BrooklynFiber for a lovely (if cost prohibitive) anecdote. It's so soothing. Let's make Charter irrelevant!!!

 – About 2 months ago.

Carson City NV. I have been fighting with Charter since they supposedly upgraded everyone to 60 megs. So over 2 years now I have been told by customer service that I should be getting the advertised...

Carson City NV. I have been fighting with Charter since they supposedly upgraded everyone to 60 megs. So over 2 years now I have been told by customer service that I should be getting the advertised speed. So they transfer me over to a technician who can help me but they are all full of shit. I know what I am doing and there is nothing wrong on my end. I am now and have been stuck with the 30 megs, and with wireless you only get half that.

So, I cannot run more then 2 ps4's in my house at the same time. any more then that and someone will get kicked off. Forget trying to stream video "amazon fire TV" and play games in the other room.

The local Charter office has finally told me that they have the infrastructure all wired in but corporate has not made the decision to "flip the switch" in order to give us essentially what we are paying for. Now the thing that really pisses me off is that there are a few hot spots in my area that are getting the 60 megs. OK not a big deal, but I just recently had a friend move to Carson City and only a mile or two away in a shitty neighborhood and he is now getting the 60 megs. WTF!!!!! Funny they offer the 100 megs at my house but want to charge me 250$ to install the lines but it is available. maybe they should just do their job and uphold their end of the contract.

Fucken thieves the whole lot of them.






 – About 2 months ago.

Please bring Comcast to my town. I am not familiar with the process to make that happen, but how hard could it be?...

Please bring Comcast to my town. I am not familiar with the process to make that happen, but how hard could it be?

 – About 2 months ago.

Oh, and if the guy saying he works for charter is not trolling: News flash dipshit- my intelligence has nothing to do with my connection quality. I could be a vegetable or I could be Einstein- My...

Oh, and if the guy saying he works for charter is not trolling: News flash dipshit- my intelligence has nothing to do with my connection quality. I could be a vegetable or I could be Einstein- My connection would still drop because, oh shockers, you guys are too inept to handle the last mile!

 – About 2 months ago.

It says a ton about you Sharter, when even goddamn CONCAST is superior. Holy fucking shit, the amount of people on here who would prefer CONCAST! That's a sad day indeed, Sharter.

It says a ton about you Sharter, when even goddamn CONCAST is superior. Holy fucking shit, the amount of people on here who would prefer CONCAST! That's a sad day indeed, Sharter.

BTW, I don't show up as from my area because I have to use a VPN in order to get speeds faster than DIAL UP. FUCKING DIAL UP. Anyone else remember that shit? I have a neighbor who literally uses DIAL UP, because it's cheaper and just as good. Yet charter wastes money advertising to people who are already with charter. I swear, I never see an ad for another cable company. Always Charter or dish. YOU HAVE A FUCKING STRANGLEHOLD- YOU CAN STOP ADVERTISING, YOU SHITS! Maybe upgrade your goddamn infrastructure so that fucking NORTH KOREA doesn't have better internet than the USA! Too bad NK sucks in every other aspect. BUT THEY'VE GOT INTERNET FUCKING NAILED.

 – About 2 months ago.

Internet dropped again. 4 interruptions from a 2GB download.

Charter, you call yourself an internet service PROVIDER? Think again, sunshine. Think again. ...

Internet dropped again. 4 interruptions from a 2GB download.

Charter, you call yourself an internet service PROVIDER? Think again, sunshine. Think again.

 – About 2 months ago.

Internet has gone out 3 times in ten minutes! I assume because the internet connection is actually in use. I promise you that Charter is running the biggest fucking scam. Comcast, sign me up!

Internet has gone out 3 times in ten minutes! I assume because the internet connection is actually in use. I promise you that Charter is running the biggest fucking scam. Comcast, sign me up!

"Heh.... I bet if we charge them for internet, and disconnect it every time they use it, we can get paid for doing nothing! 'oh it's your router'.. Heh... hehehe.... 'Unplug your modem', that's a good one. OOoh Ooh! 'Restart your computer'. They'll never use a significant amount of bandwidth but we'll charge them for it."

What a fucking joke. Can someone tell me how to run my own wire to the internet backbone?

 – About 2 months ago.

Why is it that charter is one of the largest companies out there but their set top boxes suck? I used a comcast whole house dvr system the other day and it was amazing next to the charter garbage....

Why is it that charter is one of the largest companies out there but their set top boxes suck? I used a comcast whole house dvr system the other day and it was amazing next to the charter garbage. Plus their boxes are HUGE vs the comcast ones. What a monopoly.

 – About 2 months ago.

Charter Internet outages daily in Glendale CA, this company and their Internet service are garbage. ...

Charter Internet outages daily in Glendale CA, this company and their Internet service are garbage.

 – About 2 months ago.

I'm watching the Blues Blackhawks hockey game and I'm not kidding, it's the only channel that does not work today! Suck it Charter!...

I'm watching the Blues Blackhawks hockey game and I'm not kidding, it's the only channel that does not work today! Suck it Charter!

 – About 2 months ago.

Why aren't they offering the free HBO this weekend?...

Why aren't they offering the free HBO this weekend?

 – About 2 months ago.

How the hell does this company stay in business, truly terrible. Have to use them at work and it goes down all the time. Constantly calling and having techs out to no avail. Affects the internet,...

How the hell does this company stay in business, truly terrible. Have to use them at work and it goes down all the time. Constantly calling and having techs out to no avail. Affects the internet, credit card machine and time clock. What a joke.

 – About 2 months ago.

3 days of less than 2mbps download speed. It's supposed to be at least 30. Why don't they use email? I don't wanna sit there talking to a mindless zombie on a phone. They'll blame me...

3 days of less than 2mbps download speed. It's supposed to be at least 30. Why don't they use email? I don't wanna sit there talking to a mindless zombie on a phone. They'll blame me instead of fixing the problem on their end.

 – About 2 months ago.

I hate that they make you have all the channels you dont get in the guide. No way to hide those channels you dont get. We recently went to the office and dropped services to the basic... $160!!!! F...

I hate that they make you have all the channels you dont get in the guide. No way to hide those channels you dont get. We recently went to the office and dropped services to the basic... $160!!!! F Charter!

 – About 2 months ago.

Sent an email to Dan DeKalb (dan.dekalb@chartercom.com), Vice President of Customer Care detailing at least 12 issues, some major that I have experienced over the past 8 yrs. Received an email back...

Sent an email to Dan DeKalb (dan.dekalb@chartercom.com), Vice President of Customer Care detailing at least 12 issues, some major that I have experienced over the past 8 yrs. Received an email back from the director of corporate escalations asking me to call her to discuss my issues. Spoke to her today. Just like every other person at Charter, she was more concerned about viewing my account and taking notes to pass along to others than she was discussing my concerns. She spent the entire time trying to apologize (apologies don't fix or change anything!) and spewing corporate double speak. She would not discuss specific incidents and said they were committed to improving the customer experience. I almost fell off my chair laughing. She finally faked a need to get off the phone and hung up on me.

CHARTER SUCKS!!!!!!!!

 – About 2 months ago.

trying to get the stream tv service but not offered in Nashville, TN? WTF? This sucks...

trying to get the stream tv service but not offered in Nashville, TN? WTF? This sucks

 – About 2 months ago.

literally the worst fucking company of all time there has not been a SINGLE FUCKING DAY where the connection has been stable. suck my fucking cock u fucking retards there is a reason i pay 60 fucking...

literally the worst fucking company of all time there has not been a SINGLE FUCKING DAY where the connection has been stable. suck my fucking cock u fucking retards there is a reason i pay 60 fucking dollars a month and its not so u can take a steamy shit on my chest. i bet every fucking employee has to memorize the fucking nazi code because thats what this shitty fucking company is. FUCK

 – About 2 months ago.

Charter refused to honor original deal. $29.99 1 year $44.99 after. Instead billed at $59.99. #ThomasRutledge lining his pockets....

Charter refused to honor original deal. $29.99 1 year $44.99 after. Instead billed at $59.99. #ThomasRutledge lining his pockets.

 – About 2 months ago.

I'm going to end my life because of Charter® Communications!...

I'm going to end my life because of Charter® Communications!

 – About 2 months ago.

Constantly freezes and tiling all the time now the DVR won't record won't pause won't rewind customer service sucks worst service I've ever had going back to DirecTV...

Constantly freezes and tiling all the time now the DVR won't record won't pause won't rewind customer service sucks worst service I've ever had going back to DirecTV

 – About 2 months ago.

I had charter early 2000 in rancho cucamonga then i move get fios, come back in 2013 get directv for two years, then I crumbled relapsed f#/^ed up, and got charter for the dodgers, it was the same...

I had charter early 2000 in rancho cucamonga then i move get fios, come back in 2013 get directv for two years, then I crumbled relapsed f#/^ed up, and got charter for the dodgers, it was the same 1000 pound box with the same shi^^y guide the search sucks the dvr is out of date they just are bad. Then I cancel but I was told by charter please stay world box will be available in 6 months, 1 year later, still waiting?

 – About 2 months ago.

December 31, 2012. Cable goes out. My dad called charter, they said they wouldn't fix it for TWO WEEKS. That's when we decided to get a Dish. Happy freaking new year to me in 2013!...

December 31, 2012. Cable goes out. My dad called charter, they said they wouldn't fix it for TWO WEEKS. That's when we decided to get a Dish. Happy freaking new year to me in 2013!

 – About 2 months ago.

Whoever came up with the automated menu that Charter uses should seriously get Ebola. And whoever is in charge of such an incompetent company with a simply offensive customer experience should be too...

Whoever came up with the automated menu that Charter uses should seriously get Ebola. And whoever is in charge of such an incompetent company with a simply offensive customer experience should be too embarrassed to show their face in public. They dare have commercials making fun of satellite TV? Even two dixie cups with a string would be better that having to deal with the zombies who work for Charter. The services suck, the service sucks, and there are several diseases I'd rather get than have to deal with these jackasses ever again.

 – About 2 months ago.

SUCKIEST COMPANY EVER! Around May 10th if I want to continue to watch the TCM channel under my spectrum tv I will have to pay $12 dollars more! This station has been included in practically every...

SUCKIEST COMPANY EVER! Around May 10th if I want to continue to watch the TCM channel under my spectrum tv I will have to pay $12 dollars more! This station has been included in practically every cable channel lineup since the dawn of cable! But the assholes that Charter are they state "we discovered TV networks being authorized incorrectly" What does that even mean? This change is not affecting my friends channel lineup who lives a few miles away in a nearby town. I called the CSR number several times and of course got a different answer each time.I already don't watch 90% of the channels and now they are taking my favorite one away and putting it into a higher tier. Also the fact that you cannot dvr 2 programs and watch live tv is just insane in the 21st century. Our so called high speed internet also goes out on a regular basis. I really need to find a more affordable route to good tv and internet services along with company who gives a damn about their customers!

 – About 2 months ago.

Everyone here needs to report these issues. FCC, BBB, Attorney General.... If the merger for TWC and Brighthouse goes through we're all screwed. If you live in America we need to speak up and make...

Everyone here needs to report these issues. FCC, BBB, Attorney General.... If the merger for TWC and Brighthouse goes through we're all screwed. If you live in America we need to speak up and make it known that our problems aren't getting any better. My issues is, you call in and the automated system runs you through god knows what. If you ask for repair you get billing saying you need to make a payment. When you already have a pending payment. You whats worse those employees that have that annoying greeting. Look just answer my question and no don't ask me to take the freaking survey. Oh, one agent verifies your account then dumps you in a department that asks the same freaking questions. I understand my payments are behind but never been interrupted. Does anyone else get 10 calls a day about your payment after you already posted it? I believe this is a violation called harassment? Whatever I'm done, nite!

 – About 3 months ago.

My son says the internet kicks out at the same time every night.

I find it kicks out for a few minutes at a time all throughout the day.

Also, the screen briefly flickers to...

My son says the internet kicks out at the same time every night.

I find it kicks out for a few minutes at a time all throughout the day.

Also, the screen briefly flickers to blank black screen multiple times during every show.

WORST COMPANY EVER!!!

 – About 3 months ago.

OK I have finally decided to say goodbye to charter and you can too. I have purchased the Original JellyBean TV Streaming Media Player from Amazon link...

OK I have finally decided to say goodbye to charter and you can too. I have purchased the Original JellyBean TV Streaming Media Player from Amazon link here--->>>http://www.amazon.com/Original-JellyBean-Streaming-Media-Player/dp/B01D0FLDH0

Here's the thing I will have paid for this box in roughly two cable payments, my buddy let me borrow his for about 4 days and I have to say I am hooked. A couple of downsides -No local Channels, No recording. Thos are the two biggies.

But the pros far outweigh the cons-
Live Sports from across the globe
Free PPV's
Movies that are currently in the theatres
Android games on your tv
Facebook
Twitter
Skype
Music

OK Rant over oh yeah Charter Sucks!!

 – About 3 months ago.

I always have the internet issue. So far, i called them 20 times in 6 months. Whenever i call, they ask me to unplug modem and router. After troubleshooting they keep blaming my Router. Because of...

I always have the internet issue. So far, i called them 20 times in 6 months. Whenever i call, they ask me to unplug modem and router. After troubleshooting they keep blaming my Router. Because of them, I changed the router 3 times. Still no luck. They ask me to use their router so that it works well. And i have to pay 10$ roughly for their router even spending so much on router already. I don't know what to do or say! arguing or hanging up the phone doesn't help. Some, customer associates are so rude as well. They yell or blame me several times for the router.

Moreover, they charged me twice for the installation. The tech. said there wont be charges when he arrived. which I confirmed before getting the work done .When i spoke to the Manager, she said to confirm with the tech and waive the charges but that never happened. They over-charged me twice for the installation, where their internet signals were having issue and internet was not working.

So, far i don't have any issue with Cable. But all my 3 TV remote doesn't work on various occasions. They asked me to change the remote from the office. I have no time to waste!!!

I am really so upset with this company. Not sure, who can resolve this issue forever. I miss COMCAST :(

 – About 3 months ago.

Trying to make me pay 2 months worth for only owing 1 month. Now I don't have anyway to get internet....

Trying to make me pay 2 months worth for only owing 1 month. Now I don't have anyway to get internet.

 – About 3 months ago.

Charter is absolutely garbage. And that wouldn't be so bad... if it weren't for the fact that they have a total monopoly over the industry. Just about everywhere, they're the ONLY choice...

Charter is absolutely garbage. And that wouldn't be so bad... if it weren't for the fact that they have a total monopoly over the industry. Just about everywhere, they're the ONLY choice for high speed internet, which means paying RIDICULOUS prices on the shittiest service known to man. Outages are about as common as full moons, and if there isn't an outage, the internet may just simply stop working for you for no reason, or slow down to the speed of dial up. Their customer service is awful, their website is awful, their prices are awful, and their service is awful. The only thing good about it is when it DOES work, it's actually high speed, which you would fucking hope because that's more than what you pay for. If you don't need high speed internet or you have ANY kind of choice for high speed internet other than charter, TAKE IT. Even if you pay even MORE for fiber optic, it would be absolutely 150% worth it. MUCH better service, MUCHHHH better speed (fiber is the fastest form of internet) and you're getting SO MUCH better bang for your buck, because Charter abuses its monopolistic control of the high speed internet industry to overcharge for a truly shitty service.

Bottom line, TL;DR: If you have a choice, DO NOT UNDER ANY CIRCUMSTANCES GET CHARTER INTERNET.

 – About 3 months ago.

they suck...

they suck

 – About 3 months ago.

CHARTER is the worst thing that has ever happened there internet crashes constantly - Donnie ps fix you junk charter ...

CHARTER is the worst thing that has ever happened there internet crashes constantly - Donnie ps fix you junk charter

 – About 3 months ago.

Charter sucks. Their customer service department needs to be trained on giving a consistent story and their system needs to be fixed to actually service the customer....

Charter sucks. Their customer service department needs to be trained on giving a consistent story and their system needs to be fixed to actually service the customer.

 – About 3 months ago.

Charter's website is a piece of shit. The userface is clunky and there are a lot of crashes, making it harder for me to pay for their already overpriced internet service. It's like, what? You...

Charter's website is a piece of shit. The userface is clunky and there are a lot of crashes, making it harder for me to pay for their already overpriced internet service. It's like, what? You don't want my money that you've decided to jack the bill up with? You're a bunch of fucking morons, Charter.

 – About 3 months ago.

IRYTI

Charter suck you in with their FIRST year package pricing and then stick it to you in the second year with a substantial increase! When you are on social security, this makes things...

IRYTI

Charter suck you in with their FIRST year package pricing and then stick it to you in the second year with a substantial increase! When you are on social security, this makes things a little tough.

 – About 3 months ago.

Several years ago I left charter because a tech physically saluted me when I threatened to report his attitude problem. (He threw my remote control on the floor becacause I called to see if he was...

Several years ago I left charter because a tech physically saluted me when I threatened to report his attitude problem. (He threw my remote control on the floor becacause I called to see if he was going to show up....10 minutes after he was supposed to be there) He stole my home phone and took it outside and then got mad that I wouldn't let him back in to give it back to me. I was a woman home alone and there was no way I was opening the door again. Long story short, I switched to satellite. Fast forward to years later, living in a different city, my husband convinces me to try charter again. They give us some "great" deal and for bundling services.... For a year then our bill goes up almost double. Isn't that what they cause the competing of doing in their commercials? When we cancel and go to satellite again, they give us some crazy runaround and accuse us of keeping their modem. I don't have your stupid modem! Leave us alone! By the way, DirectTV just brought us into the 21st century! Loving how easy it is. I didn't realize how many extra steps we were taking just to watch on demand or record a show! Charter, you suck!!

 – About 3 months ago.

Um? We pay for the best service charter provides and if more than one person is on the internet, it slows down to old school DSL speed. ...

Um? We pay for the best service charter provides and if more than one person is on the internet, it slows down to old school DSL speed.

 – About 3 months ago.

Overcharged my credit card by $800 and gave me the run-around before claiming they can't return the money because the credit card hasn't been used for the payment before. Total BS becauseI...

Overcharged my credit card by $800 and gave me the run-around before claiming they can't return the money because the credit card hasn't been used for the payment before. Total BS becauseI paid the bill with that card a few months ago and have the statements to prove it. Told me I have dispute it with the bank to try to get the charge withdrawn. I can't wait to get rid of them as soon as I get my money back.

 – About 3 months ago.

Internet drops every five minutes. Lost all work, good bye charter.
Idiots came when I was not home with locked gate and buried cable through
garden area. Jerks...

Internet drops every five minutes. Lost all work, good bye charter.
Idiots came when I was not home with locked gate and buried cable through
garden area. Jerks

 – About 3 months ago.

Jackson ,WY
I am fed up with this terrible company. You know you suck as a business when there is a website with your company name followed by sucks. Bill keeps getting higher and higher...

Jackson ,WY
I am fed up with this terrible company. You know you suck as a business when there is a website with your company name followed by sucks. Bill keeps getting higher and higher channels always cut out and what's worse is we're forced into it because they have a monopoly on the area! I don't understand why their able to get away with this

 – About 3 months ago.

There service at night sucks I come home after 2nd shift and nothing month or internet again ...

There service at night sucks I come home after 2nd shift and nothing month or internet again

 – About 3 months ago.

Calling Charter is futile because they are clueless! Their answer to everything is to send out a service tech. I have had service techs tell me the people we talk to on the phone go by scripts and do...

Calling Charter is futile because they are clueless! Their answer to everything is to send out a service tech. I have had service techs tell me the people we talk to on the phone go by scripts and do not know what they are talking about. I was told tonight that what I have been experiencing for over 2 weeks could not be happening. Well, it is! I keep losing my internet connection and On Demand cable services at the same time. To get them back, I have to unscrew the cable in the back of my modem then reconnect it. This is usually twice or more daily. As soon as I do that, both my On Demand services and Internet connection return. I had 3 Charter idiots all tell me that could not be happening. Yet, it is happening. I see a light start to flash on my DVR and that is when both my internet connection is lost and my On Demand gives me a 417 Error Code. Yet, I was told that was not possible as if I do not know what is going on in my own home. I cannot believe I am paying nearly $165.00 a month for this type of horrible service. Nothing makes me more angry than dealing with Charter. Their customer service is the worst!

 – About 3 months ago.

They have no concept of tight budgets. I called in the other week and asked how they can help me lower the monthly bill. She actually suggested to cancel services. They are higher priced than Time...

They have no concept of tight budgets. I called in the other week and asked how they can help me lower the monthly bill. She actually suggested to cancel services. They are higher priced than Time Warner (I have TWC but manage my parents Charter). If Charter is approved to buyout TWC, I will find an alternative. Charter does not even have the features that the other guys do when it comes to technology so why the higher pricing?

 – About 3 months ago.

Yes, they don't care about you! You are just a revenue stream. Don't just bitch about it, form a class action law suit, there are enough people here to do it. That and some hungry law firm...

Yes, they don't care about you! You are just a revenue stream. Don't just bitch about it, form a class action law suit, there are enough people here to do it. That and some hungry law firm that sees deep pockets, will probably work on contingency... That will make them take notice.

 – About 3 months ago.

2 phone calls re: my bill
1 email re: my bill
1 postal bill re: my bill

service still connected

I only need to be told once the amount.

...

2 phone calls re: my bill
1 email re: my bill
1 postal bill re: my bill

service still connected

I only need to be told once the amount.

 – About 3 months ago.

Charter sucks. I can't stay on the internet nor my on demand has quit. Known line issue for years. I know because I worked there...

Charter sucks. I can't stay on the internet nor my on demand has quit. Known line issue for years. I know because I worked there

 – About 3 months ago.

It's March 27, 2016. Charter Free On Demand hasn't updated their programs for over a week now. No one at Charter seems to know why. This has occurred before but never this long. We have...

It's March 27, 2016. Charter Free On Demand hasn't updated their programs for over a week now. No one at Charter seems to know why. This has occurred before but never this long. We have had so many problems with Charter, their equipment, their people, etc. If there was another option we would cancel our service with them immediately!!! It's a horrible company!!!

 – About 3 months ago.

Oh look, a modem that doesn't release DHCP's to wifi routers, I wonder why that is? And a tech support that refuses to give you static IP address info to bypass their money grubbing bullshit....

Oh look, a modem that doesn't release DHCP's to wifi routers, I wonder why that is? And a tech support that refuses to give you static IP address info to bypass their money grubbing bullshit. My only choice is be held hostage to use my wifi? Fuck charter, worst fucking company ever. I thought I had it bad when I had time warner cable, no, charter is by far much worst.

 – About 3 months ago.

Charter Sucks!!! They have no respect for their customers. They believe everyone who calls them is guilty until proven innocent. They believe their policies are more important than their customers,...

Charter Sucks!!! They have no respect for their customers. They believe everyone who calls them is guilty until proven innocent. They believe their policies are more important than their customers, even ones who have been loyal for over 20 yrs. They also suck because they refuse to carry channels that customers want. I have tried for 3 years to get them to carry BeIN Sports so I could watch the US Mens National Soccer team away games. But will they? Of course not. and they blame it all on BeIN Sports!!!

Charter sucks!!!!

 – About 3 months ago.

Charter,

I worked so hard this week. Each day felt like an eternity, but I plowed forward-- one foot after the another. Each time that I nearly gave in, I reminded myself of the...

Charter,

I worked so hard this week. Each day felt like an eternity, but I plowed forward-- one foot after the another. Each time that I nearly gave in, I reminded myself of the guilt-free tv binge I was going to reward myself with once I reached my goal. Onward I went knowing I was just that much closer to Season Two of Daredevil.

Oh I fucking hate you Charter. I want to... No! I deserve to be staring mindlessly at my tv as Daredevil beats the shit out of bad guys. But no. Instead here I am writing this goddamned letter. And now, Charter, I want to beat the shit out of you. I want to punch you in the fucking throat. Then I want to grab the back of your head and drive your face into my knee Muy Thai style. After you fall limp on the ground. I dare you to get back up. I NEED you to get back up. You have a debt to pay. And this is going to take a while.

Die Charter you evil fucking piece of shit corporation. Suck on my shit.

Thoughtfully,
Average Charter Customer

 – About 3 months ago.

We're with Charter in Connecticut. Boy, they've got colossal gall to run ads on TV attacking other companies' service!!! Their incompetence and complete indifference to solving problems...

We're with Charter in Connecticut. Boy, they've got colossal gall to run ads on TV attacking other companies' service!!! Their incompetence and complete indifference to solving problems is beyond all bounds!!! Three weeks ago new neighbors moved in at the same address, and all hell broke loose -- I guess they aren't capable of dealing with more than one customer at the same address. First they disconnected everything of ours. A week later service was restored, and then we lost the cable & internet. That was restored, and then we lost our telephone. It's been two weeks since then and it still hasn't been restored. A worker came last Wednesday to fix it, and told us service would be restored in 48 hours. 8 days later still nothing. We've gone in person to the Charter office, called repeatedly to customer service, and even spoken to two different people at corporate HQ. Nobody cares, nobody wants to lift a finger to do anything. We didn't even receive an apology -- I got the impression that this situation is so common at Charter that they're accustomed to it happening. Basically everyone said the same thing -- you'll get your service back when you get it back, and nothing can be done to speed it up. And no apology. They just don't give a damn, even at corporate HQ. I can't urge potential customers strongly enough to stay away from Charter. In 64 years of life I've never encountered worse customer service!!!!! Everybody in that department from top to bottom should be fired

 – About 3 months ago.

Must be great service in TN...their commercials for MT have 'testimonials' from all their southern customers...maybe they should ask someone local for a testimonial...probably can't find...

Must be great service in TN...their commercials for MT have 'testimonials' from all their southern customers...maybe they should ask someone local for a testimonial...probably can't find anyone.

 – About 3 months ago.

STOP FUCKING CALLING ME TRICKING ME INTO BULLSHIT SURVEYS AND ASKING ME IF I WANT TO SAVE MONEY BY SWITCHING TO YOUR FUCKING BUNDLE NO I DON'T WANT TO PAY 29.99 A MONTH ONLY FOR IT TO GO TO 129.99...

STOP FUCKING CALLING ME TRICKING ME INTO BULLSHIT SURVEYS AND ASKING ME IF I WANT TO SAVE MONEY BY SWITCHING TO YOUR FUCKING BUNDLE NO I DON'T WANT TO PAY 29.99 A MONTH ONLY FOR IT TO GO TO 129.99 LATER AND STOP RAISING MY FUCKING RATE EVERY YEAR 54.99 FOR FUCKING INTERNET AFTER 3 YEARS IF ANYTHING THE LONGER I'M WITH YOU MY PRICE SHOULD GO DOWN........ NOT UP BUT OF COURSE MY OPTIONS ARE YOU OR FUCKING DSL.... SO I GUESS JUST KEEP RUBBING YOUR NIPPLES

 – About 3 months ago.

I'm leaving Charter after 3 months. their interface is 10 years out of date. My internet speed is ok but they have blocked nearly all secondary channels from Roku (Syfy, Comedy Central, History,...

I'm leaving Charter after 3 months. their interface is 10 years out of date. My internet speed is ok but they have blocked nearly all secondary channels from Roku (Syfy, Comedy Central, History, A&E). I saved a few dollars switching to them but it has NOT been worth it. I guess it's back to AT&T Uverse

 – About 3 months ago.

I just moved and the installer came out 3/16/16 at 4-5 pm time frame. Yesterday 3/21/16 I received my charter bill for a whole month plus installment so I called the customer service she said yes we...

I just moved and the installer came out 3/16/16 at 4-5 pm time frame. Yesterday 3/21/16 I received my charter bill for a whole month plus installment so I called the customer service she said yes we charge you a month in advance. This company truly sucks I havent had my cable five days and already a 200.00 bill. I think BBB is a better place to report this scam.

 – About 3 months ago.

THANK GOD................my days of Charter are over with. Just made my final payment and I have no more dealings with these people. Their incompetent, rude, shitty e-mail program and service is now...

THANK GOD................my days of Charter are over with. Just made my final payment and I have no more dealings with these people. Their incompetent, rude, shitty e-mail program and service is now behind me. After 18 year of service, I'M DONE!! I will NEVER go back to these people again. I feel as I should celebrate. Drinks all a round.

 – About 3 months ago.

I go to play me call of duty next hang I know I'm signed out ever 5 min with a error that should say hey moron get rid of chatter and switch to a real company god I hate these people when the guys...

I go to play me call of duty next hang I know I'm signed out ever 5 min with a error that should say hey moron get rid of chatter and switch to a real company god I hate these people when the guys come out I teach them how to set up a damn router pathetic company and horrible service

 – About 3 months ago.

Athens, GA - Signed my elderly Mother up for TV, internet, and phone service with Charter in Feb. 2016. TV works ok for the most part. The problem is with the internet and phone service. Having to...

Athens, GA - Signed my elderly Mother up for TV, internet, and phone service with Charter in Feb. 2016. TV works ok for the most part. The problem is with the internet and phone service. Having to reboot the modem is turning out to be a daily problem. This is especially an issue as the phone is connected through the Cisco internet modem and is affected when the modem is not functioning properly. Power cycling the modem is the only solution I have found so far. For me this would not be too much of a burden, but for my elderly Mother it is a problem. I was thinking about switching my own internet service from AT&T Uverse as the speed/price ratio for Charter seems to be much better (AT&T 20Mbps/$60+ vs Charter 60+Mbps/$30 for internet part of the teaser combo package). But now I am hesitating because my AT&T Uverse has always been rock solid for me. Still, rebooting the Charter modem is not that big a deal for me so I may switch anyway. Decisions, decisions!

 – About 3 months ago.

Really horrible customer service. Attempting to get any information on the services they offer is really horrible. Customer service representative told me that they were unable to talk about the...

Really horrible customer service. Attempting to get any information on the services they offer is really horrible. Customer service representative told me that they were unable to talk about the products they offer. Holy bejezus. You can't provide any information on the products you offer??? Wow. I'm glad I don't have charter as my cable provider. It seems like they don't want business. Think I'll go with another provider that can actually provide information about the services they offer.

 – About 3 months ago.

Charters internet is fine, you should try power cycling your equipment every once in a blue moon. One thing that charter messed up was the crappy website for emails. Every time I call in there is a...

Charters internet is fine, you should try power cycling your equipment every once in a blue moon. One thing that charter messed up was the crappy website for emails. Every time I call in there is a known issue with something. Not able to send emails from safari. The website timing you out its been a known issue for 8 months whoever was responsible for the email program should be shot. Charter email is terrible but I suppose I am the one to blame. I changed my email I use to a gmail account and started forwarding all my emails to that email, and it is the best thing I have done.

 – About 3 months ago.

Awesome that Charter advertises on the I hate charter site!...

Awesome that Charter advertises on the I hate charter site!

 – About 3 months ago.

Charter Sucks! The internet is crappy they increase your bill without any notifications and they monopolize areas and force you to use them. If you have ANY other options in your area go with that...

Charter Sucks! The internet is crappy they increase your bill without any notifications and they monopolize areas and force you to use them. If you have ANY other options in your area go with that option because no one sucks as much as Charter.

 – About 3 months ago.

They want me to pay for their spectrum silver to be able to watch TruTV. When I call to ask, I find out that this is only true is some markets, so I guess I live in the Fuck-you land for charter. ...

They want me to pay for their spectrum silver to be able to watch TruTV. When I call to ask, I find out that this is only true is some markets, so I guess I live in the Fuck-you land for charter. Only place I know where this channel is not part of basic fucking cable TV, YOU fucking SUCK charter

 – About 3 months ago.

They want me to pay for their spectrum silver to be able to watch TruTV. When I call to ask, I find out that this is only true is some markets, so I guess I live in the Fuck-you land for charter. ...

They want me to pay for their spectrum silver to be able to watch TruTV. When I call to ask, I find out that this is only true is some markets, so I guess I live in the Fuck-you land for charter. Only place I know where this channel is not part of basic fucking cable TV, YOU fucking SUCK charter

 – About 3 months ago.

Hey! You, yes- you!! Do you want shit tier internet that gets throttled unless you use a VPN? Do you want your internet to drop during important skype calls? Does never knowing how long the internet...

Hey! You, yes- you!! Do you want shit tier internet that gets throttled unless you use a VPN? Do you want your internet to drop during important skype calls? Does never knowing how long the internet will be up interest you? What about being advertised to about the services you know to be shit on TV. That's right, even if your TV isn't skipping around you are subjected to listening to these grandiose claims of the same service you're tired of. Well if you like any of what I've just said...

CHARTER COMMUNICATIONS IS FOR YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!

FUCK YOU CHARTER!!!!


As soon as I can I'm moving to an area which will have a different provider. Hopefully that one will not be anything like this one.

 – About 4 months ago.

Charter Spectrum is a price gouging organization of the first magnitude.
I live in Jackson Hole Wyoming and the tv service sucks. At times the
picture is great and then other times during...

Charter Spectrum is a price gouging organization of the first magnitude.
I live in Jackson Hole Wyoming and the tv service sucks. At times the
picture is great and then other times during the day it is fuzzy.

The hijacking after the first year of service is criminal. Service stays the
same, i e, crappy and the rates go through the roof.

I wonder why the FCC does not crack down on this piracy and run Charter
Spectrum out of town.

Calling to this company for information or technical is a waste of time. At one
time a tech tried to re-set my cable box remotely and killed it. I had to wait for
3 days for a tech to come to my apt and re-set the box.

I asked the company for a credit and was ignored
.

 – About 4 months ago.

Can't even watch my team CAROLINA FUCKING PLAY IN THE ACC TOURNAMENT shit keeps going out, I'm done with this fucked up company!!...

Can't even watch my team CAROLINA FUCKING PLAY IN THE ACC TOURNAMENT shit keeps going out, I'm done with this fucked up company!!

 – About 4 months ago.

Dumb fucks dont know their assholes from their earholes. Internet speeds suck, they have no clue how to configure a dual band router....

Dumb fucks dont know their assholes from their earholes. Internet speeds suck, they have no clue how to configure a dual band router.

 – About 4 months ago.

And now we're up to two outages tonight - http://metalheadny.blogspot.com/p/charter-sucks.html - there's the screenshots for the two fubars I've had since I've been home this evening...

And now we're up to two outages tonight - http://metalheadny.blogspot.com/p/charter-sucks.html - there's the screenshots for the two fubars I've had since I've been home this evening (will be putting one up each time this happens, tech support is a joke so maybe, just maybe public shaming will help... HA!)

 – About 4 months ago.

So here in Roxboro, NC, Charter is the only viable internet provider. Well, they were; now I am seriously considering the 10MBS DSL line as it will be significantly better than this shit that I am...

So here in Roxboro, NC, Charter is the only viable internet provider. Well, they were; now I am seriously considering the 10MBS DSL line as it will be significantly better than this shit that I am stuck with utilizing Charter for 'high speed internet.'

So here's the full story nice and summarized - We move here in July and cable TV and internet are installed within a few days. This gives me hope as in New York it took two weeks to get Time Warner to come out and hook us up. That was the end of the good news. We have a temporary supply line installed... that's draped across the fucking main road in our park and driven over daily. This is just temporary though as they'll be out to bury a fresh line in a few days. Three months later, this finally happens. This doesn't fix anything though as EVERY FUCKING NIGHT just before midnight, the internet doesn't quite die. It's just on its deahtbed with a ping of anywhere from 500-2500ms, downloads dropping to anywhere between .25mbs (that's DIAL UP FUCKING SPEED) and 5mbs and upload steady at about .5mbs.

This lasts for anywhere from 30 minutes to 10-15 hours if we don't call Charter and have them reset the hardware (resetting it myself doesn't always fix this issue, and yes, I know how.) And the best fucking answer I get from these god forsaken morons is "Well, I can send a technician out there Friday afternoon to look at it?" Well, as I fucking told you, this happens at midnight. You wanna send one out at midnight? No? Then shut the fuck up and FIX YOUR GOD DAMNED INFRASTRUCTURE!

Oh, and for the back-story, we're promised 60 megs down and 5 up. It's steady at about 25-30 megs down and 2-3 up - I'm ok with this. PISSED that I was flat out lied to as the fucking technician that installed our service and got us rolling said he checked the speeds and we're getting the promised 60. Bullshit. Wish I had checked before he left so I could have called him on his bullshit. Now we're capped at 15megs down and even the customer service reps I talk to tell me they've never heard of anything below 20 in our area. So what the fuck? Fuck these fucking fucked up ass fucks.

 – About 4 months ago.

I feel as though it will take an act of God for Charter to admit that the reason I have intermittent service is their fault. Something with the lines to my house or even the lines to my neighborhood....

I feel as though it will take an act of God for Charter to admit that the reason I have intermittent service is their fault. Something with the lines to my house or even the lines to my neighborhood. Unfortunately, they are the only ones I will go with. My other option if Frontier DSL and their best internet is Charter's worst - speed-wise. They are sending a line tech out in 2 days to check the lines. Mind you I have been complaining about this for 5 years now. I haven't been able to log into the web site either! I mean, ever!

 – About 4 months ago.

The cable TV goes in and out. But they never reimburse me for lost service. Then, I have trouble with the digital TV receivers and I waste my time with a robot from customer service because Charter...

The cable TV goes in and out. But they never reimburse me for lost service. Then, I have trouble with the digital TV receivers and I waste my time with a robot from customer service because Charter is too cheap to provide a real human. But, they still charge me extra for the receivers. They don't care if they waste your time with lousy service. This company is horrible.

 – About 4 months ago.

The worst fucking internet I have ever had. I miss Comcast. Fuck this company. ...

The worst fucking internet I have ever had. I miss Comcast. Fuck this company.

 – About 4 months ago.

Four of us, me amd my friends in different location in city of Auburn, Alabama has simultaneously disconnected and especially my internet was 'no internet' for 30 minutes. What the heck is...

Four of us, me amd my friends in different location in city of Auburn, Alabama has simultaneously disconnected and especially my internet was 'no internet' for 30 minutes. What the heck is wrong with Charter? We pay for just still-a-fucking-slow Internet to work but this Charter shit is slow as fuck and always get disconnected and discontinuous in Internet connection. WTF

 – About 4 months ago.

My internet seems to turn off every 15 minutes. Ever since the charter guy came out here 3 days ago it has been worse, and now I get only 5 Min of useful internet before I have to unplug my modem and...

My internet seems to turn off every 15 minutes. Ever since the charter guy came out here 3 days ago it has been worse, and now I get only 5 Min of useful internet before I have to unplug my modem and router. I'm on the phone with the lady now and she is telling me how This guy will have to come back out here and fuck around in my house for another few hours for $45. Last time he drilled a fucking 1.5inch hole in my hardwood floor to run a cable from the basement!!! It's the most obvious hole I've ever seen. Now she's telling me to talk to call belkin because she can't help me. I'm not an angry guy, nor am I a rude person, but This person brings the worst out of me.

 – About 4 months ago.

I can't stand that WITCH! " Who wants a contract?" I want to slap her!! My chest gets tight just listening to her twangy voice!!!! SHUT UP!!!!
I literally put my fingers in my ears...

I can't stand that WITCH! " Who wants a contract?" I want to slap her!! My chest gets tight just listening to her twangy voice!!!! SHUT UP!!!!
I literally put my fingers in my ears and sing just to keep myself from her that voice!!

 – About 4 months ago.

For the money I pay for charter especialy what I've seen on another cable companie (Comcast) get a lot, not stuck in ancient 5 yrs ago cable like charter is ...

For the money I pay for charter especialy what I've seen on another cable companie (Comcast) get a lot, not stuck in ancient 5 yrs ago cable like charter is

 – About 4 months ago.

I have a few long term problems with charter. The first started after I discontinued television service, but kept phone and internet: The signal would cut out randomly and then go out completely. That...

I have a few long term problems with charter. The first started after I discontinued television service, but kept phone and internet: The signal would cut out randomly and then go out completely. That happened on numerous occasions for multiple years and it actually destroyed my 4.0 GPA by keeping me from completing online homework on time. Why did it happen? They put a trap on the line to block the signal to the TV that I wouldn't have time for anyway, and the trap goes bad. They spent more money replacing the traps than they would ever get from me, but they just won't remove it. Now they use an encrypted digital signal so the traps are useless, but guess what? They won't remove the trap! I'm no longer a phone customer, relying entirely on cell phone, because when the internet randomly goes out the phone would as well and I had to call them so much I grew to rely on the cell phone more anyway.

More recently, they rebranded as "Charter Spectrum" - their website physically hurts my eyes due to the jumbo formatting and odd contrast. Just looking at their website causes me discomfort, but they can't seem to get anything to work right. So I wanted to pay my bill, and I log in, and then I get logged back out "due to inactivity" and on more than one occasion I get a late fee because I am not allowed to even SEE my due date, they don't mail me the bill, and won't tell me the information over the phone or chat without the pin that I didn't set up because they want it on the bill I am not allowed to access. As far as I am concerned, Charter Spectrum is just a scam to degrade the user experience and justify more fees.

 – About 4 months ago.

Had my internet going in and out forb two months! Finally had a service guy come out and fix it, one week later my cable is freezing! Frustrating!...

Had my internet going in and out forb two months! Finally had a service guy come out and fix it, one week later my cable is freezing! Frustrating!

 – About 4 months ago.

Charter sucks!...

Charter sucks!

 – About 4 months ago.

Charter will not allow us to have the Roku streaming tv service ALONE for $20.00 a month like they offered my friend 1 mile away in the same county. We cut our tv service off because it was going from...

Charter will not allow us to have the Roku streaming tv service ALONE for $20.00 a month like they offered my friend 1 mile away in the same county. We cut our tv service off because it was going from $65.00 a month to 70-something a month. We have Rokus, and have watched the streaming app when we had the tv service but they lied to us 3 times with 3 different lies about why they won't offer it to us. Actually, only ONE guy told us the truth. He said they won't give it to us because we just cut off our tv service. So it's punishment? Are you fucking kidding me? Just wait you fucking assholes, the day will come when other competitors arrive and we will be gone from charter! Lying pinheads!

 – About 4 months ago.

Despite sending a letter directly to Mr. Thomas M. Rutledge dated August 31, 2015, accompanied by a copy of my husband's death certificate showing that he passed away August of 2012, I received an...

Despite sending a letter directly to Mr. Thomas M. Rutledge dated August 31, 2015, accompanied by a copy of my husband's death certificate showing that he passed away August of 2012, I received an email today(My mailbox!) addressed to my late husband. In spite of the fact that this service was supposed to be in both our names, and I am the one paying for this service every month, they still seem to prefer leaving the service in the name of a person who has been deceased now for 3-1/2 years. The response I received when I called today was that "they could send me a form to fill out". I'm tired of fighting this battle and do not understand why Charter delights in harassing a widow who has been a good customer since the 1980's! I'm now checking other companies so I can switch.
Code: GRAVC

 – About 4 months ago.

They're ok...

They're ok

 – About 4 months ago.

Absolutely the worst tv/internet/land line phone company in the world! The have the worst service period. How can other companies offer multi room dvr with more then 2 recording at once but not...

Absolutely the worst tv/internet/land line phone company in the world! The have the worst service period. How can other companies offer multi room dvr with more then 2 recording at once but not Charter??? They have to most compressed picture ever also I have never seen so many pixelated shows in my life . I can hook up and antenna and get a better picture. Their Customer service people that I constantly get stuck with are complete fucktards. Someone needs to buy this company and make it right or buy it and close it down and write it off as a lost investment.

P.S. FUCK YOU CHARTER!

 – About 4 months ago.

FUCKING CHARTER FUCKING SET UP SOME FUCKING FIREWALL SHIT FOR NO FUCKING REASON AND I NOW I CAN'T DO MY FUCKING HOMEWORK AND SHIT. NOW I'M GONNA FUCKING FAIL MY FUCKING CLASSES. WHAT THE...

FUCKING CHARTER FUCKING SET UP SOME FUCKING FIREWALL SHIT FOR NO FUCKING REASON AND I NOW I CAN'T DO MY FUCKING HOMEWORK AND SHIT. NOW I'M GONNA FUCKING FAIL MY FUCKING CLASSES. WHAT THE LIVING FUCK IS THIS?!

 – About 4 months ago.

Unfortunately I have the bundle. Just finished writing an email to my son complete with attachments but before I could send, it kicked me out and everything was lost. Half hour I'll never get...

Unfortunately I have the bundle. Just finished writing an email to my son complete with attachments but before I could send, it kicked me out and everything was lost. Half hour I'll never get back. The other day I was cleaning up unwanted email and when I hit delete I lost all the email for the past 5 years. Fortunately I had moved the important stuff into folders so I still had that. Also, when I am writing an email and inserting an address I don't need to see every letter in my contact list for the first letter of the name I want. Who in the hell thought that was a good idea? If I hit b for Bob, that's all I want.

There's plenty more!!! Phone, Internet... It all sucks.

 – About 4 months ago.

Every time I hear that voice saying "who wants a contract" my ears cry. ...

Every time I hear that voice saying "who wants a contract" my ears cry.

 – About 4 months ago.

The only thing worse than charter are the assholes that work for them. Complete fucking retards that try to blame the problem on the people their ripping off. I can't wait til charter goes belly...

The only thing worse than charter are the assholes that work for them. Complete fucking retards that try to blame the problem on the people their ripping off. I can't wait til charter goes belly up and they're out of a job... I'm going to laugh my ass off and then punch them in the face when I see them on the corner begging for change.

 – About 4 months ago.

Charter sucks big balls. Forgot to record a few episodes of It's Always Sunny & went to watch them On Demand, but the shit was only in SD not HD. Decided I would download the FXNow app & just...

Charter sucks big balls. Forgot to record a few episodes of It's Always Sunny & went to watch them On Demand, but the shit was only in SD not HD. Decided I would download the FXNow app & just watch it on there in HD. TV-MA content is blocked by parental controls & according to the FXNow app site it is blocked by Charter & can only be unlocked by contacting Charter.

Called Charter & some asshole accused me of stealing channels stating that I don't have any of the FX networks when in fact I have all of them under my current subscription & to just drop the issue.

So, now I'm stuck with an app with blocked TV-MA content even though I'm 28 years old & shitty SD shows on demand.

And they wonder why people are dropping cable like a bad habit. Fucking morons.

 – About 4 months ago.

To USA, when you have a service such as this, and rely on it to provide you with even local information, which is paid for, and the service is NOT adequate, this is what happens. Nobody deserves...

To USA, when you have a service such as this, and rely on it to provide you with even local information, which is paid for, and the service is NOT adequate, this is what happens. Nobody deserves inadequate service for their money,!

 – About 4 months ago.

All of you are pathetic. I'd like to remind you that 200 years ago there was no such thing as tv or Internet or phone. Stop being so dramatic, pick up a book and read or go outside when you have...

All of you are pathetic. I'd like to remind you that 200 years ago there was no such thing as tv or Internet or phone. Stop being so dramatic, pick up a book and read or go outside when you have issues. Call, report it, as for a credit for the time you're out, and you'll get it as long as you call to say it's out, and go about your day.

 – About 4 months ago.

Hey, The phone service sucks right now...every time a call comes in it stutters in the beginning...whats the deal!...

Hey, The phone service sucks right now...every time a call comes in it stutters in the beginning...whats the deal!

 – About 4 months ago.

They don't work with any of the cable channels to do their "ToGo" programs. I pay for HBO. I want to be able to watch their programs on my stinkin' tablet! Wanna watch Food Network...

They don't work with any of the cable channels to do their "ToGo" programs. I pay for HBO. I want to be able to watch their programs on my stinkin' tablet! Wanna watch Food Network online when you miss a show you like? Too bad, Charter doesn't participate! Grr.

 – About 4 months ago.

Charter sucks in Grand Junction. Lag spikes, packet loss, slowdowns, etc. A tech comes out, puts a band-aid on and in 1 month, back to crappy service. This is most noticeable in the evenings. They...

Charter sucks in Grand Junction. Lag spikes, packet loss, slowdowns, etc. A tech comes out, puts a band-aid on and in 1 month, back to crappy service. This is most noticeable in the evenings. They have hardware that needs to be fixed but they don't listen to the customer.

 – About 4 months ago.

these people are worse then used car salesmen. Pleas save your selves a lot of trouble and NEVER get charter. their services suck! Their high speed internet is worse than Dial-up! they cant fix...

these people are worse then used car salesmen. Pleas save your selves a lot of trouble and NEVER get charter. their services suck! Their high speed internet is worse than Dial-up! they cant fix anything and then they send you to collections for $45!

 – About 4 months ago.

My internet goes out multiple times throughout the day. Granted, it only goes out for about 1-2 minutes at a time but it happens every 5-10 minutes so if you are in the middle of doing something...

My internet goes out multiple times throughout the day. Granted, it only goes out for about 1-2 minutes at a time but it happens every 5-10 minutes so if you are in the middle of doing something online, you have to restart it. Pain in the ass!! Why is it doing this? I mean we see 500 Charter/Spectrum commercials every day, talking about how great their internet is but it won't stay on consistently. What is that?

 – About 4 months ago.

*shows...

*shows

 – About 4 months ago.

On Demand isn't updating shoes. FML...

On Demand isn't updating shoes. FML

 – About 4 months ago.

I use TiVo and today I can't get live tv, anyone having the same problem?...

I use TiVo and today I can't get live tv, anyone having the same problem?

 – About 4 months ago.

Lost all three services phone, TV and internet for at least 7 hours on 2-16-16....

Lost all three services phone, TV and internet for at least 7 hours on 2-16-16.

 – About 4 months ago.

Charter spectrum loses a signal a few times a week. Sometimes for hours. They promised to credit the outages on my bill, but of course they never did. ...

Charter spectrum loses a signal a few times a week. Sometimes for hours. They promised to credit the outages on my bill, but of course they never did.

 – About 4 months ago.

Charter/ spectrum communications SUCK. they have promotions which are competitive at the onset but their promotions end after a year and that is when they take off like a rocket. My bill for internet...

Charter/ spectrum communications SUCK. they have promotions which are competitive at the onset but their promotions end after a year and that is when they take off like a rocket. My bill for internet , phone, and cable started off at $99. It is now $143. I have talked to 3 people about my escalating bill and they stood by their increase. As I could not see movement from them other than a Bowl Movement I arraigned with another TV provider for service only. I went back to charter customer retention and talked to both an agent and his supervisor. Because I unbundled my service they increased my internet charge $50 more. I understand about the bundled price change but $50 more is outrageous I offered to split the difference because of my loyalty. You already know what their answer was. I am going ahead with the change anyway and if I see a chance to get Rid of charter I will. I have been a loyal customer for over 10 years and they just don't care about us. They just care about their new customers and they make their living off of the backs of the loyal customers that put them where they are. Thanks charter we all appreciate your concern for us.

 – About 4 months ago.

I've called and waited on Charter at four separate appointments and still can't get internet set up!!!

Un-freaking-believeable!
...

I've called and waited on Charter at four separate appointments and still can't get internet set up!!!

Un-freaking-believeable!

 – About 4 months ago.

They are totally a rip off, I am paying $136.00 for the lowest Internet and tv package 3 years ago I was paying $76.00...

They are totally a rip off, I am paying $136.00 for the lowest Internet and tv package 3 years ago I was paying $76.00

 – About 4 months ago.

pos CANT EVEN PLAY 1 GAME ON MY B DAT CUZ CHARTER SUXKS AND MY PHONE KEEPS GOING OUT AT SAME TIMEFKEM ILL WOOP ALL THEIR ASSES...

pos CANT EVEN PLAY 1 GAME ON MY B DAT CUZ CHARTER SUXKS AND MY PHONE KEEPS GOING OUT AT SAME TIMEFKEM ILL WOOP ALL THEIR ASSES

 – About 5 months ago.

They Suck... and they're trying to by my local cable company bright house... which I love. I've used charter before up in wisconsin and HATE them...

They Suck... and they're trying to by my local cable company bright house... which I love. I've used charter before up in wisconsin and HATE them

 – About 5 months ago.

Unreliable. Always lose connection here in Sartell MN. Charter sucks!...

Unreliable. Always lose connection here in Sartell MN. Charter sucks!

 – About 5 months ago.

Enter in a disco pit the accont in someone else's name sales could give two shits they need the commission than you will get new customer rates ...

Enter in a disco pit the accont in someone else's name sales could give two shits they need the commission than you will get new customer rates

 – About 5 months ago.

Island Lake, IL, USA Jan 12, 2016 – About 3 weeks ago.
READ THIS TO GET A LOWER RATE

YOU MUST DEMAND TO SPEAK TO RETENTION

Billing agents can't do any promos...

Island Lake, IL, USA Jan 12, 2016 – About 3 weeks ago.
READ THIS TO GET A LOWER RATE

YOU MUST DEMAND TO SPEAK TO RETENTION

Billing agents can't do any promos on your account we are not allowed to transfer customers to our disconnect department unless you demand to disconnect everything today! They tell the billing agent we are to give the customer full rates and value you of their product on the account or we will be fired if we don't save them at full rates demand to enter in a disconnect retention department has what charter calls SAVE offers make sure you demand to disconnect. Speaking to supervisor in billing won't help you at all demand the retention department!!!

IF you call in and say you are shopping around we are not allowed to send you to disconnect only if you say I want to enter in a disconnect today if the agent say return your equipment to a local office and disconnect there REFUSE and say no I want to enter in one now than you will be transfer to our disconnect department to get a promo SAVE offer if you dot do this you'll never get one and be stuck in billing. Billing job is to save you without giving you any discount and keep you at full rates !
Island Lake, IL, USA Jan 12, 2016 – About 3 weeks ago.

 – About 5 months ago.

Hey charter I just don't give a fuck when you see me in the parking smoking two joints fucking the CEOs wife in the back seat I just don't give a fuck ...

Hey charter I just don't give a fuck when you see me in the parking smoking two joints fucking the CEOs wife in the back seat I just don't give a fuck

 – About 5 months ago.

Fond du lac call center strike come in 2016 RETWEET @chartercom #fdlstrike2016...

Fond du lac call center strike come in 2016 RETWEET @chartercom #fdlstrike2016

 – About 5 months ago.

#callcenterfonddulacpayus
#fuckyoubieker
Please tweet to charter communication ...

#callcenterfonddulacpayus
#fuckyoubieker
Please tweet to charter communication

 – About 5 months ago.

Fond du lac call center on strike for low wages fuck these ads whole they can buy time warner and cut our wages fuck you Greg Bieker ...

Fond du lac call center on strike for low wages fuck these ads whole they can buy time warner and cut our wages fuck you Greg Bieker

 – About 5 months ago.

Don't pay your bill put your account in false name and don't give fuck these cock suckers could care less about fraud your just number in these low life tom ceo cock sucking stock game numbers...

Don't pay your bill put your account in false name and don't give fuck these cock suckers could care less about fraud your just number in these low life tom ceo cock sucking stock game numbers

 – About 5 months ago.

Don't pay your bill put your account in false name and don't give fuck these cock suckers could care less about fraud your just number in these low life tom ceo cock sucking stock game numbers...

Don't pay your bill put your account in false name and don't give fuck these cock suckers could care less about fraud your just number in these low life tom ceo cock sucking stock game numbers

 – About 5 months ago.

Don't pay your bill put your account in false name and don't give fuck these cock suckers could care less about fraud your just number in these low life tom ceo cock sucking stock game numbers...

Don't pay your bill put your account in false name and don't give fuck these cock suckers could care less about fraud your just number in these low life tom ceo cock sucking stock game numbers

 – About 5 months ago.

I work for these stupid fucks fuck charter fuck them I hope these stupid fucks burn in mother fucking hell these people couldn't run a fucking company if they had too fuck the techs fuck them you...

I work for these stupid fucks fuck charter fuck them I hope these stupid fucks burn in mother fucking hell these people couldn't run a fucking company if they had too fuck the techs fuck them you stupid mother cock sucking pricks