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Charter® Communications Sucks!

@WeHateCharter
Frustrated with Charter® Communications service? Seem to be banging your head against a desk when talking to Customer Service? Join over 4,013 people in a public venting!
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Founded
1993
Address
400 Atlantic Street, Stamford CT 06901
President and Chief Executive Officer
Thomas M. Rutledge
Total Compensation (2015)
$16.4m (SEC DEF 14A Filing)

 – About 7 hours ago.

I'm just pasting what the guy before me said. Couldn't have said it better.
"Fuck you guys that commercial with the beat box rapper guy spitting all over is the worst."
...

I'm just pasting what the guy before me said. Couldn't have said it better.
"Fuck you guys that commercial with the beat box rapper guy spitting all over is the worst."

 – About 12 hours ago.

Fuck you guys that commercial with the beat box rapper guy spitting all over is the worst ...

Fuck you guys that commercial with the beat box rapper guy spitting all over is the worst

 – About 16 hours ago.

I live in Worcester, MA. I had cable issues for 3 years. They replaced the lines coming into the house 4 times, replaced cable modem over 12 times. They keep blaming the house but the problem is at...

I live in Worcester, MA. I had cable issues for 3 years. They replaced the lines coming into the house 4 times, replaced cable modem over 12 times. They keep blaming the house but the problem is at the pole and network. I had over 67 techs at the house. The last time I had internet was Thursday. They came to my house at 1:30 AM Friday. Banged on my window waking me up and wave at me. Then I found out my internet was disconnected. Saturday they came to check poles and asked for my cable modems to checkout and left. Sunday, they sent someone to my house to disconnect all grounds and walk around my house with a cable line tester with a 4foot cable connected, waving it in the air saying there is noise in the air. Also he noted that he can't check anything without cable modems. Monday, I called the supervisor Ron Morin of dispatch and he said that he does not know where the cable modems are. He informed me to call the police and file a theft report. Now I am get charged for internet service without any cable modems. The claims department can't do anything unless the police do something in which they will not. You would think that if the claims guy had notice that I called tech support over 2000 times and asked for a supervisor that someone would notice that there is something wrong. There was two separate lines, with two cable modems, with two PC's. The charter supervisor told me that you can't run more then one PC on a cable modem here. So the is one for email only and one for VPN to work. If I bandwidth check one modem it would effect the other line- no sense. I think its an amplifier issue. The Nabors are running into the same crap. I know a little. I am a Master Electrician and have a MS Electrical Engineering.

 – About 20 hours ago.

charter commercials have always been terrible but the rapping beat box one is the worst ever. Makes me think you folks think we are all stupid. Have to turn channel when that crap comes on....

charter commercials have always been terrible but the rapping beat box one is the worst ever. Makes me think you folks think we are all stupid. Have to turn channel when that crap comes on.

 – About 1 Day ago.

I just repeat what was said. It is so true:
Your commercials are absolutely the most annoying in the business. Terminate your ad partner immediately. When in the hell are you guys going to get...

I just repeat what was said. It is so true:
Your commercials are absolutely the most annoying in the business. Terminate your ad partner immediately. When in the hell are you guys going to get it? Your ads absolutely suck....

 – About 1 Day ago.

Your commercials are absolutely the most annoying in the business. Terminate your ad partner immediately. When in the hell are you guys going to get it? Your ads absolutely suck....

Your commercials are absolutely the most annoying in the business. Terminate your ad partner immediately. When in the hell are you guys going to get it? Your ads absolutely suck.

 – About 2 days ago.

Dear Charter,
The stupid fuck of a wanna be Vanilla Ice rapper is the most annoying commercial yet. Id like to see somebody shove a 2x4 in his fucking pie hole to shut him the fuck up. Fuck you...

Dear Charter,
The stupid fuck of a wanna be Vanilla Ice rapper is the most annoying commercial yet. Id like to see somebody shove a 2x4 in his fucking pie hole to shut him the fuck up. Fuck you and your shit prizes for answering your surveys too. Next time you make a survey instead of asking how the tech on the phone was, why dont you ask customer what they think about Charter. Let me start by saying fuck you, you suck.

Sincerely yours from California

 – About 2 days ago.

I thought I was the only one that hated that stupid raping idiot, I want to hang myself When that comercial comes on....

I thought I was the only one that hated that stupid raping idiot, I want to hang myself When that comercial comes on.

 – About 3 days ago.

So I'm watching Netflix on my ps4, but trying to load anything on my phone doesn't work, let's not forget that it shuts off at like 1am every night for no apparent reason, it's better...

So I'm watching Netflix on my ps4, but trying to load anything on my phone doesn't work, let's not forget that it shuts off at like 1am every night for no apparent reason, it's better than frontier. But I am paying for quality that I was promised, but I ain't receiving it. Was promised 60mbs, but I'm lucky if I can get more than 10. Thanks charter

 – About 3 days ago.

Great customer service, I feel sorry for the poor bastards who work there. Get a new router? What I have to get a new router each week they come out? My house WAS rewired, had to completely remove and...

Great customer service, I feel sorry for the poor bastards who work there. Get a new router? What I have to get a new router each week they come out? My house WAS rewired, had to completely remove and replace all cables because I did not trust them (there was a wire cut behind a panel, another was corroding).
Today, there is a STATEWIDE outage. Why? It's bad enough when I see a charter truck drive through my neighborhood, I already know I won't have internet for a day and when it comes back up, it will be sketchy for another day.
I called and asked why so crappy... outage. WTF does that mean? Obviously an outage means no service, my question is WHY? I pay $75 for internet and phone. They want me to add TV... great! Another lousy "service" I can pay for and not receive.
I can't switch companies, there is no other provider in my area! Century Link sends me an add once a month, I call them and tell them I want them. They say they do not offer internet, but I can have TV with them. (When these companies give away free TVs I might think about getting one.)
So here I sit with this "outage" that limits my usage. I can load a page in 5 minutes IF it does not time out. (Just google search for "charter sucks but the employees are nice tool 9.45 minutes, not seconds, MINUTES.... )
I feel so helpless! I am at the mercy of Charter.

 – About 4 days ago.

"We don't carry modums on the truck, go to the local charter store to get one."

"We don't carry modums at the store, we will need to have a technician bring one on the...

"We don't carry modums on the truck, go to the local charter store to get one."

"We don't carry modums at the store, we will need to have a technician bring one on the truck."

 – About 4 days ago.

"We don't carry modums on the truck, go to the local charter store to get one."

"We don't carry modums at the store, we will need to have a technician bring one on the...

"We don't carry modums on the truck, go to the local charter store to get one."

"We don't carry modums at the store, we will need to have a technician bring one on the truck."

 – About 4 days ago.

When I first saw the latest "singing" commercial, I thought, "great, at least this one isn't nearly as bad as the rapping commercial." Now, I realize it is just as bad! When the...

When I first saw the latest "singing" commercial, I thought, "great, at least this one isn't nearly as bad as the rapping commercial." Now, I realize it is just as bad! When the spitting starts, which is about 2 - 3 time every 30 minutes on every channel, I grab for the remote to at least mute the TV, and I leave it muted for the rest of the commercials and usually halfway through the next few minutes of the program. First the rapper was making gang signs, then Charter puts on a commercial where they spit at you! Disgusting!

Someone ought to let Charter know that oversaturating the market with a commercial on every commercial break doesn't necessarily bring new customers in -- but it is guaranteed to run customers off! I just wish I had an alternative...

 – About 4 days ago.

I was unaware that I was paying for no internet opposed to being online...

I was unaware that I was paying for no internet opposed to being online

 – About 4 days ago.

Only a few complaints-I still pay by check and charters envelops have a open address window. You can look right through and see my name, address, phone number, payment amount and account number-great...

Only a few complaints-I still pay by check and charters envelops have a open address window. You can look right through and see my name, address, phone number, payment amount and account number-great security charter. I also wish for a dvr that will record more than two channels or at least be able to watch a third while the two are being recorded. And the poor guy in the commercial--sounds like a bug flew in his mouth and he can't spit it out fast enough. Other than that, from what I have read here, I must live in a good spot in the country. Charter cable never goes out and super fast internet speeds and super fast wifi. Even Netflix never has even a glitch and the wifi has to go through several walls to get to my box.

 – About 4 days ago.

Charter hires idiots that they send out to the houses, just to tell them that they are not qualified to fix the problem, and that someone who is will be here next month. "Looks like you won't...

Charter hires idiots that they send out to the houses, just to tell them that they are not qualified to fix the problem, and that someone who is will be here next month. "Looks like you won't have tv, Internet, or telephone for the next 2-4 weeks". If AT&T was in my neighborhood I would pay double to get them.

 – About 4 days ago.

Internet goes out ever 5 or 7 minutes like clockwork, yet the tech said there were "no issues" ...

Internet goes out ever 5 or 7 minutes like clockwork, yet the tech said there were "no issues"

 – About 4 days ago.

Internet goes out ever 5 or 7 minutes like clockwork, yet the tech said there were "no issues" ...

Internet goes out ever 5 or 7 minutes like clockwork, yet the tech said there were "no issues"

 – About 5 days ago.

We had a charter guy come in to check the crappy Internet, and it actually became better, but after a day, it just stopped working for 5 hours and I'm done with dis shiet...

We had a charter guy come in to check the crappy Internet, and it actually became better, but after a day, it just stopped working for 5 hours and I'm done with dis shiet

 – About 1 Week ago.

I have to turn the channel every time that horrible charter rap commercial comes on. I feel sorry for that guy who beat boxes. I hope charter paid him millions because that dummy just lost his acting...

I have to turn the channel every time that horrible charter rap commercial comes on. I feel sorry for that guy who beat boxes. I hope charter paid him millions because that dummy just lost his acting career in one commercial. He is fucking annoying, I'd be embarrassed if I was him!!!! They fucked his career!

 – About 1 Week ago.

Trying to watch Netflix with charter is a joke. All it does is cut out every 5 min....

Trying to watch Netflix with charter is a joke. All it does is cut out every 5 min.

 – About 1 Week ago.

Hooterville cable was much better cable than this amateur POS company. ...

Hooterville cable was much better cable than this amateur POS company.

 – About 1 Week ago.

UP Michigan for 2 weeks can't watch 2 minutes without cut out crap. When will this POS give what we pay for?...

UP Michigan for 2 weeks can't watch 2 minutes without cut out crap. When will this POS give what we pay for?

 – About 1 Week ago.

Charter cable is like taking a peek into a 20 year old time capsule. Their interface is gross, you can only see 5 channels on the list, they don't group the HDs together, it's completely...

Charter cable is like taking a peek into a 20 year old time capsule. Their interface is gross, you can only see 5 channels on the list, they don't group the HDs together, it's completely random. I have to use it because the new place i'm renting only allows for it but man what i would to go back to ATT Uverse or DirecTV. Even Time Warner (who I believe is now a charter company) is leaps beyond the 1997 technology.

 – About 1 Week ago.

Every time I try to watch a show or DVR one, it cuts out and you can't even understand what they are saying. When recording it stops whenever it feels like it. Usually half way through the show. I...

Every time I try to watch a show or DVR one, it cuts out and you can't even understand what they are saying. When recording it stops whenever it feels like it. Usually half way through the show. I am paying $175/month and the service is terrible!!!

 – About 1 Week ago.

They HATE other streaming devices.. Can't get ANY apps to work through Amazon Fire TV because Charter is the only major provider not to allow streaming to Amazon Fire, Roku, or any other streaming...

They HATE other streaming devices.. Can't get ANY apps to work through Amazon Fire TV because Charter is the only major provider not to allow streaming to Amazon Fire, Roku, or any other streaming device. Screw you charter and your monopolizing of our cable.

 – About 1 Week ago.

Twat...

Twat

 – About 1 Week ago.

All you stupid fucking ignorant charter subscribers why don't you try looking real hard at your own equipment and stop pointing a finger it always easier to blame someone else technicians are just...

All you stupid fucking ignorant charter subscribers why don't you try looking real hard at your own equipment and stop pointing a finger it always easier to blame someone else technicians are just doing there job just like any company of course there's shitty workers but remember all you stupid fucking customers shitty work starts with the shitty attitude you bring to the door when you answer and stop asking techs to wear boot overs in you dirty fucking houses that are complete shit holes

 – About 1 Week ago.

Penis,

That is all.

Sincerely,
McDick
...

Penis,

That is all.

Sincerely,
McDick

 – About 1 Week ago.

ON MY E-MAIL, CHARTER, AFTER REPEATED REQUESTS TO NOT SEND A COPY OF MY BILL VIA E-MAIL I AM STILL RECEIVING IT. AS A FORMER COMPUTER INST. I KNOW THAT YOUR INORMATION CAN BE STOLEN IN A...

ON MY E-MAIL, CHARTER, AFTER REPEATED REQUESTS TO NOT SEND A COPY OF MY BILL VIA E-MAIL I AM STILL RECEIVING IT. AS A FORMER COMPUTER INST. I KNOW THAT YOUR INORMATION CAN BE STOLEN IN A KEYSTROKE.
I HAVE RECEIVED REPEATED ASSURANCES THAT THEY WILL STOP THE PRACTICE.
ALL THE WHILE PAYING MY MAIL STATEMENT EACH MONTH.

 – About 1 Week ago.

Sunnyside, WA, USA

Aug 16, 2016 – About 1 Day ago.

GET. A. NEW. ROUTER! Most of these problems people have that they think is charter's problem is because the...

Sunnyside, WA, USA

Aug 16, 2016 – About 1 Day ago.

GET. A. NEW. ROUTER! Most of these problems people have that they think is charter's problem is because the people complaining either have a bad router, bad house wiring, bad wifi card, old wifi...

TO THIS GENTLEMANS STATEMENT. I INSTALLED RATHER MY DAUGHTER (WHO SCORED 2997 OUT OF A POSSIBLE 3000 PTS ON HER COMPUTER COURSES) INSTALLED A STATE OF THE ART, NEW - OUT OF THE BOX ROUTER. 2.5 & 5 gHz. I JUST HAD THE SAME PROBLEM OCCUR AS W/ MY PREVIOUS ROUTER; KNOCKING MY URL LINK OUT. AS AN ELECTRONICS INSTRUCTOR (RET), T.V.SERVICEMAN, AND AN AMATEUR RADIO OPERATOR FOR OVER 50 YRS., I AM SOMEWHAT FAMILIAR WITH ELECTRONICS & ITS APPLICATIONS. YOU SIR DO NOT KNOW WHAT YOU ARE TALKING ABOUT.

 – About 1 Week ago.


Charter August Survey


In just a few short questions, tell us about your experience with Charter.

Complete this survey to see the reward offers - they are all...


Charter August Survey


In just a few short questions, tell us about your experience with Charter.

Complete this survey to see the reward offers - they are all worth more than $70!










Do you feel like you're currently paying too much for your Charter internet connection?
Yes, way too much
Yes, I would like to pay less
No, the price is just right
I'm Not Sure


























































































2016 All Rights Reserved. This is an independent survey and marketing website which is not affiliated with or endorsed by Charter. This website does not claim to represent or own any of the trademarks, tradenames or rights associated with any of the offers which are the property of their respective owners who do not own, endorse, or promote this website. All images on this website are readily available in various places on the Internet and believed to be in public domain according to the U.S. Copyright Fair Use Act. NOTE - This website receives compensation in exchange for promoting third party offers and the free trial offers available on this page pay this website for orders placed. Once you decide to select an offer, keep in mind you will be billed an amount described in the offer's terms & conditions after the trial period ends unless you call to cancel. Depending on the offer, you may also be billed every 30 days for a new delivery of the product (you may cancel any time by calling the merchant). *Free trial offers require shipping and handling fees. See manufacturer's site for details as terms vary with offers. See important terms and conditions regarding this survey, site, and advertisement here.
IN SPITE OF THE B.S. ABOUT:
"2016 All Rights Reserved. This is an independent survey and marketing website which is not affiliated with or endorsed by Charter." ----- YOU ARE THE VEHICLE THAT CARRIES THIS PARASITE CAUSING LOSSES OF SERVICES WHILE IN PURSUIT OF INFORMATION OF A URL TARGETED BY US. WE DO NOT PAY FOR SERVICE (OR LACK OF) SUCH AS THIS SUPPLYS. IT IS FOISTED UPON US RANDOMLY AS WE USE THE SERVICE WE HAVE PAID FOR (A MONTH IN ADVANCE). AS I SEE OTHERS HAVE SIMILARLY COMPLAINED, AND ARE CONTINUING TO COMPLAIN ABOUT THE SAME PROBLEM; THAT SHOWS CHARTER'S TOTAL DISREGARD FOR THEIR CUSTOMERS.
RICH MORGAN GODFREY, IL






 – About 1 Week ago.

Most annoying commercials ever. Oh I forgot I am not the target customer, I have a brain.

Fuck you assholes for 4 years with no Pac 12 Network.

Only reason to not cut is...

Most annoying commercials ever. Oh I forgot I am not the target customer, I have a brain.

Fuck you assholes for 4 years with no Pac 12 Network.

Only reason to not cut is football.

 – About 2 weeks ago.

Do these clowns actually try to make the most irritating commercials?? I would not even look at them to do any business based solely on these horrible commercials. Nice business model, clowns! Not...

Do these clowns actually try to make the most irritating commercials?? I would not even look at them to do any business based solely on these horrible commercials. Nice business model, clowns! Not surprised their internet and service sucks, BTW.

 – About 2 weeks ago.

GET. A. NEW. ROUTER! Most of these problems people have that they think is charter's problem is because the people complaining either have a bad router, bad house wiring, bad wifi card, old wifi...

GET. A. NEW. ROUTER! Most of these problems people have that they think is charter's problem is because the people complaining either have a bad router, bad house wiring, bad wifi card, old wifi card, slow PC, defective Ethernet cable, bad wifi drivers, outdated wifi drivers.

 – About 2 weeks ago.

I have been trying, completely in vain, to get customer service to help me figure out why when I try to watch anything on my laptop via Charter.net, I get perfect sound but no picture. It used to work...

I have been trying, completely in vain, to get customer service to help me figure out why when I try to watch anything on my laptop via Charter.net, I get perfect sound but no picture. It used to work fine. It's the same on my husband's computer, too. They transferred me 4 times, I had to repeat everything 4 times, and when finally, somebody gave me instructions (albeit wrong instructions), while I was away for the few moments it took to do what they said, they reported I was taking too long and ended the session. Had to start all over. I still don't fucking know what to do about the problem I'm having!!!!

 – About 2 weeks ago.

Most Stupid commercials ever!!! I get so annoyed when they come on. Especially the one where the white guy is 'beat boxing'
...

Most Stupid commercials ever!!! I get so annoyed when they come on. Especially the one where the white guy is 'beat boxing'

 – About 2 weeks ago.

I always, no matter what my ping, have a download speed of 2.2 Mbps, where downloads that should take much less time take hours to complete. Also, trying to record online gameplay footage can be...

I always, no matter what my ping, have a download speed of 2.2 Mbps, where downloads that should take much less time take hours to complete. Also, trying to record online gameplay footage can be rendered impossible due to the random spikes in ping that may occur, that I can only assume is random, unannounced maintenance. Ever since Time Warner was bought out here, it has been Hell. My apologies to Satan for the impolite analogy to his domain. Not even he deserves it.

 – About 2 weeks ago.

My cable, Internet, and phones are down because of the lightning storm on the 13th. I was promised that day that I would have my services restored in 24 hours... then they tell me that I have to wait...

My cable, Internet, and phones are down because of the lightning storm on the 13th. I was promised that day that I would have my services restored in 24 hours... then they tell me that I have to wait until Monday... Then until Tuesday. How can you promise someone support within a time window and not give it? I have nothing right now, and I need my cable company to actually be helpful in this situation.

 – About 2 weeks ago.

My cable, Internet, and phones are down because of the lightning storm on the 13th. I was promised that day that I would have my services restored in 24 hours... then they tell me that I have to wait...

My cable, Internet, and phones are down because of the lightning storm on the 13th. I was promised that day that I would have my services restored in 24 hours... then they tell me that I have to wait until Monday... Then until Tuesday. How can you promise someone support within a time window and not give it? I have nothing right now, and I need my cable company to actually be helpful in this situation.

 – About 2 weeks ago.

My cable, Internet, and phones are down because of the lightning storm on the 13th. I was promised that day that I would have my services restored in 24 hours... then they tell me that I have to wait...

My cable, Internet, and phones are down because of the lightning storm on the 13th. I was promised that day that I would have my services restored in 24 hours... then they tell me that I have to wait until Monday... Then until Tuesday. How can you promise someone support within a time window and not give it? I have nothing right now, and I need my cable company to actually be helpful in this situation.

 – About 2 weeks ago.

Download speed
29% @ 7.2Mbps
25.1% @ 13Mbps
13.9% @ 3.6Mbps
12.3% @ 23.6Mbps
7% @ 34.9Mbps
5.9% @ 49.2%
so 7% of the time I am @ 60Mbps or above, I pay for...

Download speed
29% @ 7.2Mbps
25.1% @ 13Mbps
13.9% @ 3.6Mbps
12.3% @ 23.6Mbps
7% @ 34.9Mbps
5.9% @ 49.2%
so 7% of the time I am @ 60Mbps or above, I pay for 60Mbps

Upload speed
84.7% @ 2.3Mbps
so 6% of the time I am @ or above 4Mbps, I pay for 4Mbps

Of course normal speed tests average your speed and this is what Charter goes by, so you may be only getting 2mbps DL most of the time but if their speed test shows an average speed which equals what you pay for by them spiking the speed for a second thats too bad, they will say, your speed is good, the quality of that speed doesnt matter...

 – About 2 weeks ago.

Charter Disconnects every hour so if you dont mind having the worst internet out there...here is charter...

Charter Disconnects every hour so if you dont mind having the worst internet out there...here is charter

 – About 2 weeks ago.

Charter's very own advertisements for their service just plain suck....

Charter's very own advertisements for their service just plain suck.

 – About 2 weeks ago.

Fuck these guys...

Fuck these guys

 – About 2 weeks ago.

If you interrupt my web browsing one more time with a pop up survey i will go back to at &t...

If you interrupt my web browsing one more time with a pop up survey i will go back to at &t

 – About 2 weeks ago.

In the past, have usually been able to talk to Customer Retention to obtain a reasonable deal. Today, received notice of a 22% monthly price increase. Called 2 different agents and told that Charter...

In the past, have usually been able to talk to Customer Retention to obtain a reasonable deal. Today, received notice of a 22% monthly price increase. Called 2 different agents and told that Charter has eliminated CR and is increasing the dept. that hounds late payers. What kind of cockamamie business plan is that? After 12 yrs, we are cutting the cord.

KOEJJ

 – About 2 weeks ago.

HATE ALL OF YOUR COMMERCIALS SO FAR!! They are so annoying I immediately turn the channel when this rapping carp one starts!!...

HATE ALL OF YOUR COMMERCIALS SO FAR!! They are so annoying I immediately turn the channel when this rapping carp one starts!!

 – About 2 weeks ago.

I hate the Charter commercials- I immediately change the channel when the dumbass dude starts beat boxing....

I hate the Charter commercials- I immediately change the channel when the dumbass dude starts beat boxing.

 – About 2 weeks ago.

Stop airing that stupid beat box commercial that lies about your reliable cable and internet. Mine hasn't worked all day. ...

Stop airing that stupid beat box commercial that lies about your reliable cable and internet. Mine hasn't worked all day.

 – About 2 weeks ago.

Charter needs competition other than Direct TV in upstate SC. ...

Charter needs competition other than Direct TV in upstate SC.

 – About 2 weeks ago.

Last night, my internet connection was down. This morning, I wake up to both Internet and cable being down. I think it's a shame that Charter doesn't acknowledge the issue via social media. I...

Last night, my internet connection was down. This morning, I wake up to both Internet and cable being down. I think it's a shame that Charter doesn't acknowledge the issue via social media. I checked their Twitter page and they were tweeting promotional items 12 hours ago -- I guess that was before the issues started happening across the country. Forget about calling in the issue because their phones are busy. I wish there was another option in my area besides satellite.

 – About 2 weeks ago.

Bad customer service experience. Added Charter package deal for $101. Called to pay the bill and balance owed was $147. This month it is $130. How is this possible. When I called customer service...

Bad customer service experience. Added Charter package deal for $101. Called to pay the bill and balance owed was $147. This month it is $130. How is this possible. When I called customer service she berated me because I didn't have an online account or bill in from of me. I just wanted the breakdown of the charges and she was talking so fast I couldn't understand. She would not listen to what I was asking then started talking disrespectfully telling me she already told me what I was asking her. Proceeded to tell me, I was the one talking disrespectfully. I just want the information and to understand the breakdown. In summary, Charter provides poor customer service.

 – About 2 weeks ago.

Checking their own outage map last night there was a massive one, all of Georgia, most of Alabama, part of North Carolina and maybe more. What blows my mind is how they prevent any news getting out...

Checking their own outage map last night there was a massive one, all of Georgia, most of Alabama, part of North Carolina and maybe more. What blows my mind is how they prevent any news getting out about it, or, as is sometimes the case, if it is a "DNS" problem, for which there is an almost simple solution (for the somewhat tech savvy). So, despite the breadth and duration of last night's (this morning's) outage, the public will never know WTF is happening.
Should we know? That's another question... it certainly isn't unreasonable...

 – About 2 weeks ago.

Charter is shit. Using my cellular data to post this because the wifi sucks so badly. Resetting my router doesn't even help. I took my MacBook Air to the Apple Store bc I was having trouble with...

Charter is shit. Using my cellular data to post this because the wifi sucks so badly. Resetting my router doesn't even help. I took my MacBook Air to the Apple Store bc I was having trouble with FaceTime saying I have no camera and my Mac running slow. Turns out it's just the fucking shitty wifi charter provides us with.

 – About 2 weeks ago.

Over an hour now. Had a brief 2 minute connection before it crashed again. Can't send my document to my assistant....

Over an hour now. Had a brief 2 minute connection before it crashed again. Can't send my document to my assistant.

 – About 2 weeks ago.

Over an hour now. Had a brief 2 minute connection before it crashed again. Can't send my document to my assistant....

Over an hour now. Had a brief 2 minute connection before it crashed again. Can't send my document to my assistant.

 – About 2 weeks ago.

I live in 29349 is well charter is the worst company that I've ever had to deal with their frequent outages it is getting ridiculous. No reason for her to be out...

I live in 29349 is well charter is the worst company that I've ever had to deal with their frequent outages it is getting ridiculous. No reason for her to be out

 – About 2 weeks ago.

I am so sick of Charter one going down at random, but usually at peak times, like prime time TV and mid-morning inet. My bill doubled, and after 5 years, they basically told me "if you don't...

I am so sick of Charter one going down at random, but usually at peak times, like prime time TV and mid-morning inet. My bill doubled, and after 5 years, they basically told me "if you don't like it, cancel."

 – About 2 weeks ago.

I just went through a lengthy process to setup this damned Roku to watch the Olympics just to have it tell me afterwards that I don't have it as part of my subscription. WTF? That is the reason...

I just went through a lengthy process to setup this damned Roku to watch the Olympics just to have it tell me afterwards that I don't have it as part of my subscription. WTF? That is the reason that I have Charter in the first place.

 – About 2 weeks ago.

Wow, I had Charter 8 years ago, moved back to the U.S., guess what they improved on their TV interface >> NOTHING!! It still looks and feel like freaking 1990 (they were ALREADY behind the times). I...

Wow, I had Charter 8 years ago, moved back to the U.S., guess what they improved on their TV interface >> NOTHING!! It still looks and feel like freaking 1990 (they were ALREADY behind the times). I pay ~$110 a month (TV+net) and even basic educational shows are up another Tier?? F this noise...

 – About 2 weeks ago.

charter service is the worst
OVPNO8FGF8
GLZEW
QMNIO...

charter service is the worst
OVPNO8FGF8
GLZEW
QMNIO

 – About 2 weeks ago.

I agree charter service is the worst. Now is the only time i look forward to watch Olympics but all channels down. Also problems with internet so cannot stream. ...

I agree charter service is the worst. Now is the only time i look forward to watch Olympics but all channels down. Also problems with internet so cannot stream.

 – About 2 weeks ago.

Charter needs to get there act together! We were relocated and I have had more issues in 1 year than in all my years with any other company. They need to either update there products and services or...

Charter needs to get there act together! We were relocated and I have had more issues in 1 year than in all my years with any other company. They need to either update there products and services or stop forming a monopoly and let other copies with better systems into the area. I have issues several times a month, have had techs cone out and still having issues. When I call no explanation or let me credit your account just oh well it doesn't work. Such a huge inconvenience and so frustrating!!! Tired of wasting money! And it goes up every year?!?! Other companies have loyalty and while it may go up, they help you out and you are willing to pay a bit more for better quality and service!! Sorry for the rant... Douglas, MA.

 – About 2 weeks ago.

If you are resetting your router every few hours then it is NOT Charter that has the problem, it is your router.

I worked at Charter for years and some areas did have ongoing problems,...

If you are resetting your router every few hours then it is NOT Charter that has the problem, it is your router.

I worked at Charter for years and some areas did have ongoing problems, but many customers called us everyday with problems that had nothing whatsoever to do with our service.

I wouldn't recommend Charter simply because I have seen too many problem areas but if resetting your router fixes the issue, then it is not your ISP that is at fault. I'd buy a new router if it happened to me.

Thanks and Happy Surfing

 – About 2 weeks ago.

I wish Charter wasn't the only cable company in my zip. They are horrible! Most of the time cable "goes down" ir the company "resets" the single is during prime time. The company...

I wish Charter wasn't the only cable company in my zip. They are horrible! Most of the time cable "goes down" ir the company "resets" the single is during prime time. The company doesn't care because they have no competition.

 – About 2 weeks ago.

Be careful, they advertise 60 megaBITS/second for their internet speeds, which is really 7.5 megabytes/second. Now split that between all your actives devices that run off your wifi, and you'll...

Be careful, they advertise 60 megaBITS/second for their internet speeds, which is really 7.5 megabytes/second. Now split that between all your actives devices that run off your wifi, and you'll see why it's a shit service.

 – About 2 weeks ago.

CHARTER IS AT THE BOTTOM OF ISPs....I HAVE TO RESET MY ROUTER EVERY FEW HOURS...
RUN..!!!..DON'T WALK AWAY FROM THESE CRAP ISP......
...

CHARTER IS AT THE BOTTOM OF ISPs....I HAVE TO RESET MY ROUTER EVERY FEW HOURS...
RUN..!!!..DON'T WALK AWAY FROM THESE CRAP ISP......

 – About 3 weeks ago.

The TV service is very antiquated, the Internet service goes out a lot and I have to reset my router, I don't have their phone service but I'm sure there would be some kind of problem with...

The TV service is very antiquated, the Internet service goes out a lot and I have to reset my router, I don't have their phone service but I'm sure there would be some kind of problem with that as well

 – About 3 weeks ago.

Sorry that got posted twice and I am in downtown St. Louis not St. Charles...

Sorry that got posted twice and I am in downtown St. Louis not St. Charles

 – About 3 weeks ago.

I HATE my cable box / DVR interface and from what I see about their new interface it's not going to be nearly as good as Comcast. When I visit people with Comcast Xfinity I am blown away. It...

I HATE my cable box / DVR interface and from what I see about their new interface it's not going to be nearly as good as Comcast. When I visit people with Comcast Xfinity I am blown away. It really makes me hate my cable service from Charter more than I already do. Comcast Xfinity X1 has got to be the premier cable service anywhere. Charter just sits and collects money and has no interest in innovation at all. Comcast has their own network also, Charter uses Level 3 communications so there a reseller for long-distance service. That can't be economical paying somebody that pays somebody else.

 – About 3 weeks ago.

I HATE my cable box / DVR interface and from what I see about their new interface it's not going to be nearly as good as Comcast. When I visit people with Comcast Xfinity I am blown away. It...

I HATE my cable box / DVR interface and from what I see about their new interface it's not going to be nearly as good as Comcast. When I visit people with Comcast Xfinity I am blown away. It really makes me hate my cable service from Charter more than I already do. Comcast Xfinity X1 has got to be the premier cable service anywhere. Charter just sits and collects money and has no interest in innovation at all. Comcast has their own network also, Charter uses Level 3 communications so there a reseller for long-distance service. That can't be economical paying somebody that pays somebody else.

 – About 3 weeks ago.

Charter sucks my nuts! Tv guide and DVR is straight out of 1985 my DVR has crashed many times leaving me with none of my recorded shows, on top of that my bill has increased randomly, more expensive...

Charter sucks my nuts! Tv guide and DVR is straight out of 1985 my DVR has crashed many times leaving me with none of my recorded shows, on top of that my bill has increased randomly, more expensive to get rid of home phone which we don't need??! Wtf is wrong with these people

 – About 3 weeks ago.

Here is how crappy Charter is, dont believe any of the regular speed tests that give you a rough average with no details....

We pay for 60 down and 4 up because where we are thats the...

Here is how crappy Charter is, dont believe any of the regular speed tests that give you a rough average with no details....

We pay for 60 down and 4 up because where we are thats the highest there is with unlimited data since I have a Facebooking wife and game playing kid.

Here is the actual speed / consistency breakdown I get from a test I ran @ Visualware (its free)

Percentage of Time @ Achieved Download Speed
(effective bandwidth total = 88Mbps)

32% @ 7.3Mbps

24.2% @ 12.6Mbps

18.8% @ 3.6Mbps

8.7% @ 23.4Mbps

5.3% @ 35Mbps

4.7% @ 180Mbps

4.01% @ 48.2Mbps

.9% @ 70.2Mbps

So I am under my 60Mbps for 93% of the time, but the up spikes make the average reach my 60Mbps

Percentage of Time @ Achieved Upload Speed
(effective bandwidth total = 4.3Mbps)

82% @ 2.4Mbps

9.63% @ 5.9Mbps

.4% @ 12.2Mbps

So I am under my 4Mbps for 82% of the time but the up spikes make the average reach my 4Mbps

The consistency is the real issue with Charter and as long as their speed test has you reaching that average 60/4 or whatever you pay for there is nothing they will do....

 – About 3 weeks ago.

Saint Louis, MO

Unfortunately, Charter is truly THE only option in my zip code (other than cellular and is the only ISP with decent speed (15+mbps) is Charter. I guess I don's have...

Saint Louis, MO

Unfortunately, Charter is truly THE only option in my zip code (other than cellular and is the only ISP with decent speed (15+mbps) is Charter. I guess I don's have it as bad as others - at least my iTunes, netflix and every other streaming service works like a champ (for now).

 – About 3 weeks ago.

Talk about NET NEUTRALITY - I am convinced that Charter.net here in Saint Louis actively blocks MLB and NHL content over their network. No joke. No MLB or NHL apps will stream live games on...

Talk about NET NEUTRALITY - I am convinced that Charter.net here in Saint Louis actively blocks MLB and NHL content over their network. No joke. No MLB or NHL apps will stream live games on apple tv or mobile device (while connected to home network). The minute I turn off wifi on phone, and BOTH apps work like a champ over 4g LTE.

The final straw: MLB and NHL does not work on XBOX either (via home network). I cannot believe the ball sucking bullshit - and of course, nobody is talking about this type of anti-competitive bush-league bullshit stuff that Charter does.

 – About 3 weeks ago.

Talk about NET NEUTRALITY - I am convinced that Charter.net here in Saint Louis actively blocks MLB and NHL content over their network. No joke. No MLB or NHL apps will stream live games on...

Talk about NET NEUTRALITY - I am convinced that Charter.net here in Saint Louis actively blocks MLB and NHL content over their network. No joke. No MLB or NHL apps will stream live games on apple tv or mobile device (while connected to home network). The minute I turn off wifi on phone, and BOTH apps work like a champ over 4g LTE.

The final straw: MLB and NHL does not work on XBOX either (via home network). I cannot believe the ball sucking bullshit - and of course, nobody is talking about this type of anti-competitive bush-league bullshit stuff that Charter does.

 – About 3 weeks ago.

Pac 12 network is 4 years old and Charter still is negotiating. What in the fuck is wrong with you people? How can any business be so stupid and still be alive? Oh I forgot, it is called a monopoly...

Pac 12 network is 4 years old and Charter still is negotiating. What in the fuck is wrong with you people? How can any business be so stupid and still be alive? Oh I forgot, it is called a monopoly

Come on Apple get the Pac 12 so I can be done with these assholes.

 – About 3 weeks ago.

Pieces of shit...

Pieces of shit

 – About 3 weeks ago.

Can't play a single damn game or watch anything on Netflix. Fuck your fucking service. Fuck. You....

Can't play a single damn game or watch anything on Netflix. Fuck your fucking service. Fuck. You.

 – About 3 weeks ago.

Holy fuck can't even play 1 game . Internet crashes everyday what the fucj...

Holy fuck can't even play 1 game . Internet crashes everyday what the fucj

 – About 3 weeks ago.

Anyone else in the 29349 area that is experiencing frequent Charter internet outages???? ...

Anyone else in the 29349 area that is experiencing frequent Charter internet outages????

 – About 3 weeks ago.

If you're complaining about your internet speed stop being cheap and rent a router it's only $5 more you can't get you 60 Mbps because you want to use a router you bought from goodwill...

If you're complaining about your internet speed stop being cheap and rent a router it's only $5 more you can't get you 60 Mbps because you want to use a router you bought from goodwill that can't hAndle the speed 🙄

 – About 3 weeks ago.

If you're complaining about your internet speed stop being cheap and rent a router it's only $5 more you can't get you 60 Mbps because you want to use a router you bought from goodwill...

If you're complaining about your internet speed stop being cheap and rent a router it's only $5 more you can't get you 60 Mbps because you want to use a router you bought from goodwill that can't hAndle the speed 🙄

 – About 3 weeks ago.

We changed from AT&T to Charter several months ago because if several problems with AT&T, one of the reasons being signal interruption daily and for long periods of time. Well, guess what!!! Same...

We changed from AT&T to Charter several months ago because if several problems with AT&T, one of the reasons being signal interruption daily and for long periods of time. Well, guess what!!! Same freakin' prob with charter. The signal is f***** up for long periods of time almost EVERY day!!! I now believe that there is no good cable TV provider. They ALL suck and there is NEVER a credit for the liusy service. In fact, we actually PAY them to be crappy!!!!

 – About 3 weeks ago.

How can someone in the advertising biz be sooooo bad at advertising??????
Those non-stop song and dance numbers are the most fucking obnoxious little ditties on the face of the planet!
Do...

How can someone in the advertising biz be sooooo bad at advertising??????
Those non-stop song and dance numbers are the most fucking obnoxious little ditties on the face of the planet!
Do you suppose they live in those little boxes they rent to us?

 – About 3 weeks ago.

How can someone in the advertising biz be sooooo bad at advertising??????
Those non-stop song and dance numbers are the most fucking obnoxious little ditties on the face of the planet!
Do...

How can someone in the advertising biz be sooooo bad at advertising??????
Those non-stop song and dance numbers are the most fucking obnoxious little ditties on the face of the planet!
Do you suppose they live in those little boxes they rent to us?

 – About 3 weeks ago.

I detest every Charter commercial. Who in the world is the dufus who comes up with them! They all have the same annoying under beat sp it has to be the same person. Maybe the CEO's son-In-law...

I detest every Charter commercial. Who in the world is the dufus who comes up with them! They all have the same annoying under beat sp it has to be the same person. Maybe the CEO's son-In-law because this is the only job the moron can get. The button on the remote 'mute' is now marked Charter. Get a clue people!

 – About 4 weeks ago.

1) Charter barely integrates with the Outlook email client, and Charter refuses to provide tech support for Outlook. Just discovered 14 unsent emails in the outbox on my MacBook. Unacceptable; two...

1) Charter barely integrates with the Outlook email client, and Charter refuses to provide tech support for Outlook. Just discovered 14 unsent emails in the outbox on my MacBook. Unacceptable; two were time-sensitive.

2) Charter does not offer an email client app for iPhone. The Charter Spectrum app is exemplary of the digital customer experience circa 2000.

DEAR CHARTER: Replace your CMO and/or CDO. If you can't play in the sandbox with iOS and MS Office, Spectrum Digital will fade away.

 – About 4 weeks ago.

I'm regretting ever going with Charter, the customer service sucks had problems with the service since day one, 4 months later they only want to give me a 18.41 credit! Highway robbery! I'm...

I'm regretting ever going with Charter, the customer service sucks had problems with the service since day one, 4 months later they only want to give me a 18.41 credit! Highway robbery! I'm going to cancel my non working, but fully paid for cable and internet!
I certainly can't order a steak take a bite and refuse to pay for all of it! That's how I feel about the lack of services rendered from Charter Spectrum! Awful services but expected to pay full price!

 – About 4 weeks ago.

.0.86 mb/s.. not acceptable....

.0.86 mb/s.. not acceptable.

 – About 4 weeks ago.

Charter cable installer sucks! I am an 80 year old disabled woman in an assisted living facility. My room mate had cable installed.
The man said the cable would go on the floor behind my...

Charter cable installer sucks! I am an 80 year old disabled woman in an assisted living facility. My room mate had cable installed.
The man said the cable would go on the floor behind my furniture. He said he would pull the cable taut. He moved my furniture out from the wall. He did not put it back. The cable is not down on the floor. It is not taut.

Due to serious back problems it will be weeks before I can put my furniture back against the wall.
I can not bend to get the cable down on the floor. It is on top of some of my belongings. I wish I could find that SOB and give him a hard wack in the balls.

I'm a retired R.N. and gave service all my adult life.
No good service from this guy. Charter takes the money and hires shitty installers. I should have taken his name.

No way to leave Charter feedback, that figures.

 – About 4 weeks ago.

60 Mbps?
More like 0.6 Mbps....

60 Mbps?
More like 0.6 Mbps.

 – About 4 weeks ago.

Pay for 60 mbs, but can't even get 1....

Pay for 60 mbs, but can't even get 1.

 – About 4 weeks ago.

Why is email so slow?...

Why is email so slow?

 – About 4 weeks ago.

Internet down for random periods literally EVERY DAY. This is ridiculous...

Internet down for random periods literally EVERY DAY. This is ridiculous

 – About 4 weeks ago.

rates are outrageous , service sucks, even trying to add a second email addy is impossible i hate charter i'm about to throw my computer out the window ...

rates are outrageous , service sucks, even trying to add a second email addy is impossible i hate charter i'm about to throw my computer out the window

 – About 4 weeks ago.

First experience with Charter in the Outer Banks, North Carolina. It is AWFUL! Internet disconnects or randomly gets VERY slow (slower than dial-up). TV frequently disconnects or freezes up. Wow -...

First experience with Charter in the Outer Banks, North Carolina. It is AWFUL! Internet disconnects or randomly gets VERY slow (slower than dial-up). TV frequently disconnects or freezes up. Wow - how does Charter stay in business providing such awful service?

 – About 4 weeks ago.

Terrible performance by Spectrum.
Think UNRELIABLE even for network programming.
Called: we'll try to get back in 48 hours !

Hasn't worked consistently in 1 1/2...

Terrible performance by Spectrum.
Think UNRELIABLE even for network programming.
Called: we'll try to get back in 48 hours !

Hasn't worked consistently in 1 1/2 years.

I'm cheap but this is junk.

 – About 4 weeks ago.

Dumbest commercials ever - I think they deliberately make the commercials as annoying as possible so people subscribe to more cable channels to get away from them! What other reason would they make...

Dumbest commercials ever - I think they deliberately make the commercials as annoying as possible so people subscribe to more cable channels to get away from them! What other reason would they make such irritating commercials? There's no target audience for this kind of stupid!

 – About 4 weeks ago.

I swear if I see that beat box white guy again I'm switching to satellite. WTF kind of marketing fool said this is good? Gonna lose me over your attempt to grow business...too funny. Find a new...

I swear if I see that beat box white guy again I'm switching to satellite. WTF kind of marketing fool said this is good? Gonna lose me over your attempt to grow business...too funny. Find a new career.

 – About 4 weeks ago.

FUCK charter man all it does it disconnect and be slow. I'm seriously about to throw the fucking router across the room because of how infuriating it is. The Internet is slow and it doesn't...

FUCK charter man all it does it disconnect and be slow. I'm seriously about to throw the fucking router across the room because of how infuriating it is. The Internet is slow and it doesn't cover that much area and it isn't stable. The service providers don't care at all and they only care about money. Praying for fios to come down to where I'm at cuz I am about to fucking snap

 – About 4 weeks ago.

This charter shit needs to be fucking eliminated from broadcasting. From the beatbox white boy ass clown all the way back to the Harley riding douche bags, the commercials make me want to kill my tv....

This charter shit needs to be fucking eliminated from broadcasting. From the beatbox white boy ass clown all the way back to the Harley riding douche bags, the commercials make me want to kill my tv. The real killer is I don't even live in their fucking region yet I am burdened with their bullshit ads. How an ad firm can churn out such obnoxious dreck and stay in business is beyond my understanding.

If I did have the misfortune to be saddled with using them as a sevice provider you can damn sure believe I would be dragging my tv outside and beating the shit out of it with a sledge hammer.

Fuck you charter, and fuck your ad agency for assaultng my intelligence.

 – About 4 weeks ago.

I hate that insipid singing commercial, but I hate ALL of Charter/Spectrum's commercials. Seriously, when EVERY THIRD AD on every channel is from your cable provider, they're not looking for...

I hate that insipid singing commercial, but I hate ALL of Charter/Spectrum's commercials. Seriously, when EVERY THIRD AD on every channel is from your cable provider, they're not looking for new customers, they're desperate to keep existing ones. If Charter didn't price-gouge and run those mindless ads, they probably wouldn't have such a problem keeping customers.

 – About 4 weeks ago.

m none too pleased with their service, but I WOULD NEVER CONSIDER SWITCHING TO CHARTER, just because of their commercials....

m none too pleased with their service, but I WOULD NEVER CONSIDER SWITCHING TO CHARTER, just because of their commercials.

 – About 4 weeks ago.

STOP THAT COMMERCIAL!! Whoever decided to make that and the people that approved it should be FIRED! Great way to get people to turn the channel. ...

STOP THAT COMMERCIAL!! Whoever decided to make that and the people that approved it should be FIRED! Great way to get people to turn the channel.

 – About 4 weeks ago.

Charter purely sucks donkey. I am gettin 34 Mbps and still lag out of the party and the game!!! You call yourself the best with your so called high speed "Spectrum". This provider has no idea...

Charter purely sucks donkey. I am gettin 34 Mbps and still lag out of the party and the game!!! You call yourself the best with your so called high speed "Spectrum". This provider has no idea what's going on and yet they are calling you every other day wanting to buy their crappy cable tv. I will stick with DISH knowing I will get high quality tv. If you want me to stick with u guys forever, I suggest you guys start stepping up your game cause' right now, I think a mentally disabled deer could run a better service than u dummy's. Have a nice day! Btw While your sleeping in your chair at your office getting paid by the hour, I'm gonna sit here and suffer from the torture you provide us! :)

 – About 4 weeks ago.

Charter TV Commercials: Making White People look, talk, dance and act Black. This alone prevents me from leaving DISH network...

Charter TV Commercials: Making White People look, talk, dance and act Black. This alone prevents me from leaving DISH network

 – About 1 Month ago.

TV service is unreliable. Internet is mediocre at best. On Demand is a waste of everyone's time and should be fixed or eliminated entirely. Commercials appear to have to been choreographed by a...

TV service is unreliable. Internet is mediocre at best. On Demand is a waste of everyone's time and should be fixed or eliminated entirely. Commercials appear to have to been choreographed by a school trying to do a parody of high school musical. Commercials continue to get worse and make me question Charter more on the way my rates rise drastically every year, yet services do not get better.

 – About 1 Month ago.

PLEASE for everyone's sanity stop playing that stupid rap/acapella commercial! I change it everytime it comes on! Sooo annoying!!...

PLEASE for everyone's sanity stop playing that stupid rap/acapella commercial! I change it everytime it comes on! Sooo annoying!!

 – About 1 Month ago.

I can't STAND Charter! Their internet always goes down and I have to plug and unplug the fucking router. And worst of all are their pathetic commercials with singing fucktards! Have to change the...

I can't STAND Charter! Their internet always goes down and I have to plug and unplug the fucking router. And worst of all are their pathetic commercials with singing fucktards! Have to change the channel each time those wannabe singers come on....I would be utterly embarrassed to have partaken in shit commercials like that. Fuck you Charter, your monopoly and your obnoxious commercials!!!!!!

 – About 1 Month ago.

Every day a channel goes down and they can't solve it. The channel will tile until it just goes black. They won't take responsibility or give me any reimbursement. This is a perfect reason...

Every day a channel goes down and they can't solve it. The channel will tile until it just goes black. They won't take responsibility or give me any reimbursement. This is a perfect reason to cut the cord!!! Can't see anything anyway...no picture and the techs are useless!

 – About 1 Month ago.

Charter can suck a fat dick and their stupid monopoly fan go to hell....

Charter can suck a fat dick and their stupid monopoly fan go to hell.

 – About 1 Month ago.

Charter blows, I'm so sick of completely unreliable service that goes down at least once a month
You pricks need to start compensating people for when your shit goes down.

Blow...

Charter blows, I'm so sick of completely unreliable service that goes down at least once a month
You pricks need to start compensating people for when your shit goes down.

Blow me, Charter.

 – About 1 Month ago.

I am a charter subscriber, and I like charter, but they really have messed up the commercial for their internet. This one with the young man making odd rapp sounds is really bad. I too mute the TV...

I am a charter subscriber, and I like charter, but they really have messed up the commercial for their internet. This one with the young man making odd rapp sounds is really bad. I too mute the TV when it comes on. It's really annoying and stupid. Please take it off the air.

Suzanne, Hoover, AL

 – About 1 Month ago.

if someone eats shit they may be willing to put up with fart face charter dude. Put a baseball cap on his head backwards so he looks as stupid as he sounds. I hope to god he was well paid because he...

if someone eats shit they may be willing to put up with fart face charter dude. Put a baseball cap on his head backwards so he looks as stupid as he sounds. I hope to god he was well paid because he will need a large personal safety staff if he is ever around me. Bet he votes liberal. Ohh wait bet he is dumber than that, he could be bern time.

 – About 1 Month ago.

These commercials are the worst EVER.. every one is as bad/worse as the last.. I want to punch that prick making farting noises with his face under the illusion it's some kind of cool music and...

These commercials are the worst EVER.. every one is as bad/worse as the last.. I want to punch that prick making farting noises with his face under the illusion it's some kind of cool music and waving his hands around like a hip hop rapper or something. I already have Charter, so why do I have to be exposed to this complete, utter shite!! - Dear Charter... FUCK OFF!

 – About 1 Month ago.

Worst commercials in the history of TV!...

Worst commercials in the history of TV!

 – About 1 Month ago.

FUCK YOU CHARTER!!! FUCK YOU AND YOUR MONOPOLY YOU PIECE OF SHIT! CAN'T PLAY SINGLE GAME ONLINE BECAUSE OF YOUR SHITTY ASS SO CALLED SERIVICE. FUCK. YOU....

FUCK YOU CHARTER!!! FUCK YOU AND YOUR MONOPOLY YOU PIECE OF SHIT! CAN'T PLAY SINGLE GAME ONLINE BECAUSE OF YOUR SHITTY ASS SO CALLED SERIVICE. FUCK. YOU.

 – About 1 Month ago.

CHARTER GO TO FUCKING HELL PIECE OF SHIET...

CHARTER GO TO FUCKING HELL PIECE OF SHIET

 – About 1 Month ago.

I HOPE CHARTER'S CEO GETS CANCER FUCK THAT DUDE I HOPE HE SUCK HIS MAMA'S DICK HOLE BITCH FUCKING HELL NIGG ASS SHIET...

I HOPE CHARTER'S CEO GETS CANCER FUCK THAT DUDE I HOPE HE SUCK HIS MAMA'S DICK HOLE BITCH FUCKING HELL NIGG ASS SHIET

 – About 1 Month ago.

I will never use charter just because their commercials are so f******g annoying! I mute the tv every time they come on....

I will never use charter just because their commercials are so f******g annoying! I mute the tv every time they come on.

 – About 1 Month ago.

Works my wallet like a speed bag yet goes up and down like a cheap whore every night for the past 6 months straight. Fucking charter, man....

Works my wallet like a speed bag yet goes up and down like a cheap whore every night for the past 6 months straight. Fucking charter, man.

 – About 1 Month ago.

While playing games like CS:GO, ping will instantly shoot up to 260-1600. Getting 20mbps down instead of the 60 we're paying for. Absolutely horrible and unreliable ...

While playing games like CS:GO, ping will instantly shoot up to 260-1600. Getting 20mbps down instead of the 60 we're paying for. Absolutely horrible and unreliable

 – About 1 Month ago.

I am going insane because of Charter's last two stupid commercials. I actually carry the remote in my pocket around the house in case they come on and I ZAP them. This attempt at some sort of...

I am going insane because of Charter's last two stupid commercials. I actually carry the remote in my pocket around the house in case they come on and I ZAP them. This attempt at some sort of music must be targeted at someone 15 or so. Now let me ask you something, Charter, do you think these are the people buying your service (if there are any)? Wouldn't your marketing department think something like "Aha!! Older people watch a lot more TV than teenagers.. They are too busy texting and playing video games and no amount of mind wrenching terrible attempts at something anywhere near music are going to pull them away. They don't have any money anyway!!!

Just like the stupid car commercials, I'm taking my millions and going to spend them at places who have some dignity; those who don't run me off with painful repetitive ignorant bad rap.


OA2OZ

 – About 1 Month ago.

First of all, I stopped using Charter a year ago because the service sucked, and one of their reps lied to me. Out and out lied about a discount he offered.
But that's not why I'm...

First of all, I stopped using Charter a year ago because the service sucked, and one of their reps lied to me. Out and out lied about a discount he offered.
But that's not why I'm writing...
Their TV ads are as obnoxious as the Liberty Mutual ads. Make that even more obnoxious. The mostly white beat box rap thing has got me looking for the f**king remote every time it's on. My wife actually screamed at me to turn it off from the kitchen the other day.
And to think I threw money at the bastards for 25 years before getting TDS at half the price and flawless TV and Internet.
Charter sux.

 – About 1 Month ago.

Got Spectrum service about two months ago, merged with Time Warner. Wow, talk about false advertising. Internet is much slower then even DSL but they promise 50MIPS. TV service is also horrible. They...

Got Spectrum service about two months ago, merged with Time Warner. Wow, talk about false advertising. Internet is much slower then even DSL but they promise 50MIPS. TV service is also horrible. They tell you to reboot cable box, 15 minutes later box comes back on with same trouble. Worst company ever, why are these companies allowed to lie about improved service when asking for mergers but fail to deliver on said promises

 – About 1 Month ago.

Goes out around 9pm and 3am EVERY SINGLE DAY...

Goes out around 9pm and 3am EVERY SINGLE DAY

 – About 1 Month ago.

Goes out around 9pm and 3am EVERY SINGLE DAY...

Goes out around 9pm and 3am EVERY SINGLE DAY

 – About 1 Month ago.

If the marketing director of charter were here I would strangle them to the "music" on their new commercial. Maybe poke them with something each time another idiot chimes in with their layer...

If the marketing director of charter were here I would strangle them to the "music" on their new commercial. Maybe poke them with something each time another idiot chimes in with their layer of the song. Omg...how could this type of ad be anything but negative?

 – About 1 Month ago.

Called to get some cable channels. They saud I needed my 20 digit acct #. didn't have it, so they transferred me to a used car salesman type. Turns out he didn't need the acct # either - he...

Called to get some cable channels. They saud I needed my 20 digit acct #. didn't have it, so they transferred me to a used car salesman type. Turns out he didn't need the acct # either - he just wanted to go into his sales pitch, like a robot, instead of talking normal to me.
Hey democrats, this is what you get with monopolies and government regulations, both of which you seem to love.

 – About 1 Month ago.

Fuck Charter and Thomas Rutledge. The piece of shit is robbing millions by having overloaded servers and not spending anything to upgrade their fucking network. They claim they are, but I've had...

Fuck Charter and Thomas Rutledge. The piece of shit is robbing millions by having overloaded servers and not spending anything to upgrade their fucking network. They claim they are, but I've had technicians tell me they're working with technology from the FUCKING 1990s. All they can do is shitty patch jobs and Charter refuses to invest billions into upgrading their network. The longer they wait the more that bill will rise! Dip shit needs to go ahead and fucking retire already he looks like fucking Bernie Sanders

 – About 1 Month ago.

I am so sick of you charter, first I 70 a month while every I know pays 50??? Second I can't even watch netflix when I'm the only person in my own house using the WiFi. Trust me I've...

I am so sick of you charter, first I 70 a month while every I know pays 50??? Second I can't even watch netflix when I'm the only person in my own house using the WiFi. Trust me I've checked to make sure the neighbors aren't using my wifi, and you still screw me like this? I've paid every fing month for 206 e mill st. Beaver dam Wisconsin and this is how you screw your loyal customers? I don't need you if this is how you will treat me, I'll find another Internet provider or just use my smart phone which somehow had way. Enter service than you. Fuck you. Pay me, stop treating me like shit. My email is owenbleiler@gmail.com email me asap.

 – About 1 Month ago.

I'm at my grandmother's house in McDonald Chapel,AL..
And the guide is horribly outdated. The internet is very slow. And its a crime that these asshats have bought Bright House Networks,...

I'm at my grandmother's house in McDonald Chapel,AL..
And the guide is horribly outdated. The internet is very slow. And its a crime that these asshats have bought Bright House Networks, and Time Warner!
Charter lies in their commercials every time!!!!

 – About 1 Month ago.

charter.... i think i got cancer typing it.. thsi fuking wifi is so damn bad that i could barely get on to write this damn comment.. but wait theres more, i am getting paid by sponsors to game and I...

charter.... i think i got cancer typing it.. thsi fuking wifi is so damn bad that i could barely get on to write this damn comment.. but wait theres more, i am getting paid by sponsors to game and I CANT PLAY MY GAMES TO MAKE MONEY.. but wait THERES MORE. the fukign commerical says taht its the best wifi.... PLEASE... i could make better wifi with my pubes.. ITS SO DAMN BAD. PLEASE LOAD CHARTER WEBSITE WITH HATE

 – About 1 Month ago.

I hate the new Charter commercials!! The last two have been terrible rat-like music. I turn the channel every time they come on. I don't mind the Star Trek one. Please drop the rap!!!!!...

I hate the new Charter commercials!! The last two have been terrible rat-like music. I turn the channel every time they come on. I don't mind the Star Trek one. Please drop the rap!!!!!

 – About 1 Month ago.

I live in Rochester, MN. For the last 2 years out of three Charter has provided the worst service I have ever experienced. And I lived in Dallas/Ft Worth and New Jersey before this where the service...

I live in Rochester, MN. For the last 2 years out of three Charter has provided the worst service I have ever experienced. And I lived in Dallas/Ft Worth and New Jersey before this where the service could be described as horse crap. Tonight, 40 channel are breaking up just like last night and the night before that and the week earlier and last month.

 – About 1 Month ago.

So I've had to deal with Charter's shitty internet for about a year now, and my parents refuse to switch to a better internet provider. Just let me tell you how terrible Charter is. I get...

So I've had to deal with Charter's shitty internet for about a year now, and my parents refuse to switch to a better internet provider. Just let me tell you how terrible Charter is. I get extremely slow internet speeds (like 4 MBPS) in the room with the internet router. And then in my room, which isn't that far from where the router is, only gets less than 1 MBPS. Also, when I'm on my phone or laptop, the connection constantly disconnects no matter where I am in the house. Then it just pisses me off when i see Charter commercials saying they are the best internet and T.V. provider. And then the T.V.. 90% of the channels have terrible connection and are constantly having terrible video and audio. Also, on the very few channels that aren't like this, the audio is about 2 seconds behind the video.

(Before you say that my internet problems are caused by my router, my mom bought a $100+ router which should be working fine.)

 – About 1 Month ago.

Why have I had no cable for three days and all they tell you is we have a major outage and we are working on it! Well when the bill is due and I don't pay I'll tell them, I'm working on...

Why have I had no cable for three days and all they tell you is we have a major outage and we are working on it! Well when the bill is due and I don't pay I'll tell them, I'm working on it!"

 – About 1 Month ago.

Not sure what's worse, their shitty Internet or the annoying ass commercials that force me to reach for the remote. Fuck you charter. ...

Not sure what's worse, their shitty Internet or the annoying ass commercials that force me to reach for the remote. Fuck you charter.

 – About 1 Month ago.

I am in Northwestern Montana and have had to deal with this utterly pathetic company for the last several years. I have never experienced such absolutely horrible customer service with extremely high...

I am in Northwestern Montana and have had to deal with this utterly pathetic company for the last several years. I have never experienced such absolutely horrible customer service with extremely high pressure sales tactics and very sketchy approaches with their billing system such as hidden fees, double charging for services, forcing customers to rent their equipment. Not to mention that is now costs $5 to talk to an actual human to deal with issues that are out of the customers control. My internet connection is worse than Centurylink's 1.5mbps ancient dsl service both in ping times and connection speeds. In fact the connection drops a minimum of 8 times per day with an average down time of 5-8 minutes per drop. 60Mbps!!!??? I am a network engineer and have run regular tests throughout the last several years and I can say for a fact that we don't even get close to 60. On a good day at 4:00AM I might see 12Mbps for 10 seconds to a speed test server outside of their network plus my house is less that 100 yards from their fiber junction box. Any educated person in this industry very well knows that using a hybrid fibre/copper coax distributive loop system with a 70:1 line sharing ratio pretty much guarantees massive interference from over head power lines, weather, and general electrical line loss pretty much guarantees the network will fail on a consistent basis. Apparently Charter hasn't figured out (and/or is ignoring technology advances) what smaller and far more reliable wireless, and fibre communication company's have figured out quite a while ago which is copper networks are old news and anti-interference with unlimited bandwidth capable fibre optics is the only current viable option for the future of the internet. I can't stress how much I despise this company and their god awful tactics!!!!

 – About 1 Month ago.

FUCK CHARTER AND THEIR SHITTY EVERYTHING...

FUCK CHARTER AND THEIR SHITTY EVERYTHING

 – About 2 months ago.

Charter Spectrum was great the first year, but after that my ping and download speeds are utter shit. Ping goes from 5 to 272 ms out of nowhere in the middle of my streaming and gaming. WHY CAN'T...

Charter Spectrum was great the first year, but after that my ping and download speeds are utter shit. Ping goes from 5 to 272 ms out of nowhere in the middle of my streaming and gaming. WHY CAN'T THEY ADD MORE LINES IN THIS DAMN PLACE?!?!?!?!?

 – About 2 months ago.

In many markets, this company has a near monopoly. Congress must be on the payroll because they've allowed this company to acquire the competition and raise prices. Crooks....

In many markets, this company has a near monopoly. Congress must be on the payroll because they've allowed this company to acquire the competition and raise prices. Crooks.

 – About 2 months ago.

White people rapping about Charter. This agency needs a collective throat punch. ...

White people rapping about Charter. This agency needs a collective throat punch.

 – About 2 months ago.

Charter Internet may in fact be the worst isp known to man. I despise the entire company with every fiber of my being and hope everyone that supports charter Internet has their armpits infested with...

Charter Internet may in fact be the worst isp known to man. I despise the entire company with every fiber of my being and hope everyone that supports charter Internet has their armpits infested with the fleas of a thousand camels assholes. It absolutely sickens me everyday. If I'm ever going to call anything worthless it would be charters pathetic attempt at providing decent internet access. It's insanely infuriating at the lack of ability charter has to provide good internet, let alone their customer support. Jesus Christ, how hard is it to do your job and be polite and helpful? I'm already furious at your companies piss poor attempt at providing internet. How about you try not to be a dick? I could go on forever about how much I hate you charter, but I know it will not do me any good. You are worthless and if I had the option I would even consider time warner cable because I'm sure that even Africa has better Internet access by tying a twig to the back of lions ass running on top of gazelle shit. Fuck you.

 – About 2 months ago.

My only reason to have internet is for online games. Charter has pretty much ruined that with constant disconnects and unreliability. What a bunch of fucks....

My only reason to have internet is for online games. Charter has pretty much ruined that with constant disconnects and unreliability. What a bunch of fucks.

 – About 2 months ago.

Worst fucking commercials i've ever seen!!!! if i ever see any of these assholes from the annoying singing ad i swear i'll fucking kill them!!!!!!...

Worst fucking commercials i've ever seen!!!! if i ever see any of these assholes from the annoying singing ad i swear i'll fucking kill them!!!!!!

 – About 2 months ago.

flat cable .015 mbps cant even support xbox one multiplayer for gta 5 sucky.
...

flat cable .015 mbps cant even support xbox one multiplayer for gta 5 sucky.

 – About 2 months ago.

in regards to up n down speeds I want to add to it. They "claim" it's 55mbps BUT it's 8ish down & 1-6up, Far from what I pay for. FUCK Charter!!!!!!!!!!BTW way too many commercials ...

in regards to up n down speeds I want to add to it. They "claim" it's 55mbps BUT it's 8ish down & 1-6up, Far from what I pay for. FUCK Charter!!!!!!!!!!BTW way too many commercials

 – About 2 months ago.

Why does charter suck so bad and where the fuck can I get normal cable n decent internet without 5 mins worth of commercials every 6 minutes of tv (btw their internet speeds are WAY slower then they...

Why does charter suck so bad and where the fuck can I get normal cable n decent internet without 5 mins worth of commercials every 6 minutes of tv (btw their internet speeds are WAY slower then they claim).

 – About 2 months ago.

Charter keeps dropping me so I will stop by charters local fort payne office friday and disolve our dealings with them returning to At &t
And Im glad to see im not the only one....

Charter keeps dropping me so I will stop by charters local fort payne office friday and disolve our dealings with them returning to At &t
And Im glad to see im not the only one.

 – About 2 months ago.

I'm so fucking annoyed right now the Internet is so annoying it barely works and the ads give me nosebleeds ...

I'm so fucking annoyed right now the Internet is so annoying it barely works and the ads give me nosebleeds

 – About 2 months ago.

This is what you get with monopolies. They don't care. Rotten company. Rotten cluttered menu. Relentless awful commercials. Let Apple make the menu system, you idiots. You aren't...

This is what you get with monopolies. They don't care. Rotten company. Rotten cluttered menu. Relentless awful commercials. Let Apple make the menu system, you idiots. You aren't capable.

 – About 2 months ago.

The charter programming idiot has been dead for many days now, please check the office the smell is unbearable!...

The charter programming idiot has been dead for many days now, please check the office the smell is unbearable!

 – About 2 months ago.

Literally, there's no time in the day or night when charter internet will stop disconnecting. Right now I'm just getting by using my hotspot. As of now, my Internet has disconnected for over 3...

Literally, there's no time in the day or night when charter internet will stop disconnecting. Right now I'm just getting by using my hotspot. As of now, my Internet has disconnected for over 3 hours... fuck this crap

 – About 2 months ago.

Fuck Charter and every stupid inbred piece of shit that thinks they're decent. These are the same racist fuckheads that are voting for trump....

Fuck Charter and every stupid inbred piece of shit that thinks they're decent. These are the same racist fuckheads that are voting for trump.

 – About 2 months ago.

I hated Charter so much that I cut the TV Cable and went with an antennae and got 6 Free air stations. Then Charter starts advertising on the Free Air Stations! I just can't get away from them. ...

I hated Charter so much that I cut the TV Cable and went with an antennae and got 6 Free air stations. Then Charter starts advertising on the Free Air Stations! I just can't get away from them. So I keep the remote real close to change channels!

 – About 2 months ago.

Q. What do you call a Chinese prostitute?
A. Suk Mi Dong...

Q. What do you call a Chinese prostitute?
A. Suk Mi Dong

 – About 2 months ago.

Q. Why can’t Chinese people have white babies?
A. Because two Wongs don’t make a white....

Q. Why can’t Chinese people have white babies?
A. Because two Wongs don’t make a white.

 – About 2 months ago.

Q. Why can’t Chinese people have white babies?
A. Because two Wongs don’t make a white....

Q. Why can’t Chinese people have white babies?
A. Because two Wongs don’t make a white.

 – About 2 months ago.

FUCK OFFFFFFF NIGGGAAAAAAA YO MAMA IS SO BLACK LITTLE KIDS THINK OF HER AS THE WORLDS BIGGEST BROWNIE!!!!!!!!!YOU WIFI SUCKKKK DICKKKKKKKKK SO EAT DICKKKKKKKKKKKKKKKKKKKKK...

FUCK OFFFFFFF NIGGGAAAAAAA YO MAMA IS SO BLACK LITTLE KIDS THINK OF HER AS THE WORLDS BIGGEST BROWNIE!!!!!!!!!YOU WIFI SUCKKKK DICKKKKKKKKK SO EAT DICKKKKKKKKKKKKKKKKKKKKK 8==================================D Bitch



Mommy IM BORED

 – About 2 months ago.

Dirty mamamammmamaa...

Dirty mamamammmamaa

 – About 2 months ago.

I WANT TO SLAP CHARTER WITH A CHANCLAAAAA...

I WANT TO SLAP CHARTER WITH A CHANCLAAAAA

 – About 2 months ago.

I don't have charter but from friend's perspective of this company I pretty much agree that their wifi sucks so much. I would be skyping with my friends and few minutes into the call they...

I don't have charter but from friend's perspective of this company I pretty much agree that their wifi sucks so much. I would be skyping with my friends and few minutes into the call they would just randomly disconnects.This would happen constantly. I was suppose to change to charter when Verizon fios gave away the regular Verizon wifi but my dad said for the phone, wifi, and tv is around $90. That's pretty expensive and not worth it, if the wifi sucks and the tv shows no signal screens or has cringy commercials! Like what is this! I thought charter was the best, but I guess its not anymore. I would rather choose Verizon Fios over charter.To me the only good thing that happened to me with charter was that one time my dad's tire came of. A charter dude drove by by us in his truck, then he went back for us to help by putting his truck behind our car to warn other cars and so we wouldn't get hit by anyone cuz part of our car was blocking part of the lane. He also waited til my dad came back and repaired the car.I know this is not related to wat I said in the beginin the futre thening but the charter dudes r better than their actual service. The dude's name was Jason. My dad said he would recommend him. To end all of this, charter's wifi is the suckest nigga shiet dirty mama wifi. One day in the future there will be a better wifi than charter and it won't be as expensive as charter.

 – About 2 months ago.

Got charter spectrum for 2 years. It was great at first. But then within the 2nd year, the wifi starts to disconnect at random moments and soon it was very frequent to the point it would disconnect...

Got charter spectrum for 2 years. It was great at first. But then within the 2nd year, the wifi starts to disconnect at random moments and soon it was very frequent to the point it would disconnect every 7 minutes each day. My parents even bought the best router out there, I sit close to the router when on the computer, there's only 2 people using the internet, and my parents also had over 3 Charter "technicians" come to see what's wrong with the wifi. After all of this, it still DISCONNECTS. My internet probably disconnected too while I was making this comment. Charter says they'll give you great quality wifi along with phone and television, but even the television gets the blue screen saying "no signal" because the Charter receiver disconnects too. Overall, I feel that my family's hope of having great service has been betrayed by Charter which angers mehhh. And the MOST annoying thing with Charter is their CRAP commercials especially with that cringy guy beatboxing and a bunch of paid actors singing along with it AHHHGGGGGGGGG!!!!!!!!!! dis company is trash D:

 – About 2 months ago.

worst commercials ever. How do you expect to get customers when they turn the channel to avoid the dumbass commercials?...

worst commercials ever. How do you expect to get customers when they turn the channel to avoid the dumbass commercials?

 – About 2 months ago.

every person on this website sucks!!!! I used to call all these cities and ppl are rude and grumpy all the time I have charter and I love it!!!! Love calling alabama and south carolina you ppl rock...

every person on this website sucks!!!! I used to call all these cities and ppl are rude and grumpy all the time I have charter and I love it!!!! Love calling alabama and south carolina you ppl rock #dontbeachater haha

 – About 2 months ago.

Even with the non character limit I can not express in words just how selfserving and shitty Charter is. I was curious to see what my Mbps was, as my ps4 was running slowly at a location I don't...

Even with the non character limit I can not express in words just how selfserving and shitty Charter is. I was curious to see what my Mbps was, as my ps4 was running slowly at a location I don't usually visit with the ps4, and found that it was so fucking slow that I needed to find my Kbps. Kilobytes. I mean, how bad does your internet have to be to be in kb? God damn. Anyways, there a thousandth of what I want to say about charter sucking, but meh. Let's see how Witcher 3 is download- ...Jesus Christ. Half a percent in a fifteen minute period... Thanks Charter, can't wait to end my tort- service with you.

 – About 2 months ago.

Not just the internet failures, but what about the television lineup? You tune into one movie that is PROGRAMED on the cable guide and get something else. What the fuck do they have a 17 year old...

Not just the internet failures, but what about the television lineup? You tune into one movie that is PROGRAMED on the cable guide and get something else. What the fuck do they have a 17 year old typing the guides programs in India?? ALL THE SO CALLED PREMIUM STATIONS PLAY THE SAME CRAP IN ROTATION..its too bad people cant afford to get out and travel see the world, but are stuck watching crap on cable! Fuck flo, the lizzard and the duck and please shit on the heads of big pharma. Thanks

 – About 2 months ago.

I find it funny i pay 400 bucks a month just for internet but still my son cant play is ps4 because of how bad the wifi is
...

I find it funny i pay 400 bucks a month just for internet but still my son cant play is ps4 because of how bad the wifi is

 – About 2 months ago.

I find it funny i pay 400 bucks a month just for internet but still my son cant play is ps4 because of how bad the wifi is
...

I find it funny i pay 400 bucks a month just for internet but still my son cant play is ps4 because of how bad the wifi is

 – About 2 months ago.

They spend more money on advertising than they do on fixing stuff....

They spend more money on advertising than they do on fixing stuff.

 – About 2 months ago.

On demand has had a feed problem here for months. I get the usual BS about restarting and unplugging, etc. Finally a tech will come out in a few days. What can he do when it is a feed problem from...

On demand has had a feed problem here for months. I get the usual BS about restarting and unplugging, etc. Finally a tech will come out in a few days. What can he do when it is a feed problem from Charter main system or maybe a satellite? Nothing but waste my time. Both receivers do the same exact thing with broken audio, picture depixilating, etc. and ONLY on ON DEMAND! Don't have to be smart to know that is coming from a main feed, not my line or receivers. No doubt spikes from interference in the main system for on demand. They will not admit to it or reimburse us for loss of use of on demand feature. I pay $225 a month for the big tamale package. Rest of TV, phone, and internet are fine. Most of the shows we watch are ON DEMAND!

 – About 2 months ago.

WORST COMMERCIALS EVER!!! Company needs to FIRE their marketing/advertising department! ...

WORST COMMERCIALS EVER!!! Company needs to FIRE their marketing/advertising department!

 – About 2 months ago.

I moved to an area 1/16 that is of C.S. Monopoly. I told by all and everyone it's Charter or you go without. I bit the bullet even so reading complaints galore. Believe the Complaints, embellished...

I moved to an area 1/16 that is of C.S. Monopoly. I told by all and everyone it's Charter or you go without. I bit the bullet even so reading complaints galore. Believe the Complaints, embellished or not. Internet service is just enough to get you online at nearly $70 a Mo fees taxes etc. On a good day you may be able to actually USE the internet without interruption .. 2 hours is a good day. My Best Advise Keep barrels of cheese bits to continually feed the Rat that runs the wheel.... it's this archaic. I am moving again, soon I will be free of paying this company for 100% distance and irritation. Bottom line: DON'T - People find another way, there is always another way.

 – About 2 months ago.

Time for Charter to get a new advertising company. They have THE MOST ANNOYING commercials anywhere on TV. I'm considering dropping my subscription if they don't change their ways. The...

Time for Charter to get a new advertising company. They have THE MOST ANNOYING commercials anywhere on TV. I'm considering dropping my subscription if they don't change their ways. The commercials seem to have gone from bad to worse!

 – About 2 months ago.

Cut the cable.
Haven't seen an awful charter commercial for over a year.
Hooray!!!!!!!!!...

Cut the cable.
Haven't seen an awful charter commercial for over a year.
Hooray!!!!!!!!!

 – About 2 months ago.

Your rap commercial is the absolute worst on tv. What makes you think anyone wants to listen to your boy spit into the tv?? I mute the ad everytime it's on.. I would NEVER use your company for...

Your rap commercial is the absolute worst on tv. What makes you think anyone wants to listen to your boy spit into the tv?? I mute the ad everytime it's on.. I would NEVER use your company for this EXACT reason!! DISGUSTING

 – About 2 months ago.

Charter lies about their internet speed. They have these douchebag actors saying "10x faster than ATT DSL". That is a flat out lie. They have 60mb download speeds, but only 3mb upload...

Charter lies about their internet speed. They have these douchebag actors saying "10x faster than ATT DSL". That is a flat out lie. They have 60mb download speeds, but only 3mb upload speeds.

Since TCP/ip is duplex communications, this 3mb upload speeds choke the hell out of the overall speeds. A few friends have Verizon Fios which is 20mb up and 20mb down, and it is so much smoother and faster than Charter it's not funny.

Between the hours of 6pm and 9pm, streaming a video is almost impossible, the network is so choked.

 – About 2 months ago.

They have the worst commercials! My family & I have to turn the channel as fast as possible every single time one comes on!! Are they not a television "communications" company? Who approves...

They have the worst commercials! My family & I have to turn the channel as fast as possible every single time one comes on!! Are they not a television "communications" company? Who approves every single one of these ridiculous ads, for years?? They are all SOO annoying!! One of their Recruiters called me for a job & I wouldn't proceed bcse of their commercials... that's not a brand that I want to professionally identify with & will never get their service... I can just imagine how ridiculous their service would be given how they broadcast their "product".

 – About 2 months ago.

Charter you fucking suck, internet half works, your comercials fucking suck!! Why do you have so many goddamn phone numbers??? None of them are easy to memorize, and the songs suuuuuck. ...

Charter you fucking suck, internet half works, your comercials fucking suck!! Why do you have so many goddamn phone numbers??? None of them are easy to memorize, and the songs suuuuuck.

 – About 2 months ago.

what the actual fuck are you doing charter? i pay for 55mps and i get literally 1.28mps? thats not how this shit works. i cant use my own fucking wifi because its running to fucking slow because you...

what the actual fuck are you doing charter? i pay for 55mps and i get literally 1.28mps? thats not how this shit works. i cant use my own fucking wifi because its running to fucking slow because you fucking assholes only care about making fucking money.

 – About 2 months ago.

Charter is a shitty company, 99% reliability my ass more like 99 fucks in the ass with high bills and no internet. i pay for 60mbps and only get .28 point two eight not even 1 mbps. i cant even load...

Charter is a shitty company, 99% reliability my ass more like 99 fucks in the ass with high bills and no internet. i pay for 60mbps and only get .28 point two eight not even 1 mbps. i cant even load the speedtest to check this shit. sick of it.

 – About 2 months ago.

Charter blocked customer-owned modems for two years, must pay fine
Under settlement, Charter must notify FCC each time it blocks a 3rd-party modem.

A Cisco modem that's...

Charter blocked customer-owned modems for two years, must pay fine
Under settlement, Charter must notify FCC each time it blocks a 3rd-party modem.

A Cisco modem that's certified to work with Charter cable service.
Cisco
Charter Communications prevented customers from using their own modems for two years beginning in 2012, and as punishment, the company will have to pay a $640,000 fine and complete a three-year compliance plan.
The Federal Communications Commission entered into a consent decree with Charter to settle the commission’s investigation into the matter, and it released the decree on Tuesday. Charter’s actions were no secret—see this DSLReports article describing the modem ban in June 2012. But Charter—which just got FCC approval to complete a merger that will make it the nation’s second largest cable company—got away with it until the FCC stepped in. he FCC’s Media Bureau began an investigation in July 2015 after modem maker Zoom Telephonics asked the commission to take action. Zoom also petitioned the FCC in October 2015  to reject Charter’s purchase of Time Warner Cable (TWC) and Bright House Networks.
“The Bureau’s investigation found that for a period of approximately two years beginning in 2012, Charter informed subscribers that they would no longer be permitted to attach new customer-owned modems,” the FCC said. “Charter later provided a list of authorized customer-owned modems, but new modems were only added to the list after passing a number of tests, many of which did not relate to harm to the network or theft of service.” (Charter customers who already used third-party modems before the policy went into place were allowed to keep using them.)
Because of the FCC investigation, Charter is shortening its modem testing period to three weeks. The $640,000 fine will be paid to the US Treasury.
Charter will have to file compliance reports every six months detailing its efforts to let customers attach their own modems. It won’t be a total free-for-all, though. For example, Charter can still prohibit attachment of modems that don’t support version 3.0 or higher of DOCSIS, the Data Over Cable Service Interface Specification. Charter will have to notify the FCC each time it prohibits the attachment of a specific modem and explain why.
Charter doesn’t charge a separate modem rental fee—the cost of a Charter-supplied modem is included in a customer’s monthly bill. Thus, using a third-party modem with Charter doesn’t save a customer any money. But regardless of whether cable companies charge a rental fee, FCC rules prohibit providers from preventing the use of modems except when they cause “electronic or physical harm” or are used for “the unauthorized receipt of service.”
Charter began preventing use of customer-owned modems when it launched new pricing and packages that included the modem at no additional cost. “As a result, we will no longer provision customer owned modems on our network when a customer signs up for Charter Internet service,” a company representative said at the time in a DSLReports thread. “If you are an existing Charter Internet customer and own your own modem, and you are content to stay in your current package and pricing, you can continue to use your modem. If you decide you would like to come to the new pricing, at that point, we will issue you a new Charter modem.”
Charter said it enforced the policy because it wanted to make sure every customer gets “the best online experience possible.” To make that happen, Charter said it needed to provide the modems itself and make sure they all have the most up-to-date firmware.
While Charter finally relented in 2014 and allowed use of third-party modems, the company’s testing program resulted in few options, according to Zoom’s petition to deny the Charter/TWC/Bright House merger. (The merger got the final required approval from California regulators today and is expected to be completed next week.)
“Most of the 22 Charter-certified modem models are unavailable at major brick and mortar retailers, and others are not easily available,” Zoom wrote. “Only three have wireless functionality, and none of them employ the 802.11ac standard.”
The Charter website currently lists 25 approved modems.
This wasn’t the only case of a cable company allegedly preventing attachment of customer-owned devices. A class-action lawsuit against Cablevision accused that company of requiring cable TV subscribers to rent a set-top box in order to receive certain video services. While Cablevision denied the allegations, it agreed to a settlement that offers customers one-time bill credits or payments of $20 to $40, or services valued at up to $140. Current or former Cablevision customers have until September 23 to request bill credits or cash payments.

 – About 2 months ago.

Its ridiculous. Yesterday my internet was down for 12 hours. The day before, it was down for 4 hours. The two weeks before that it was choppy as fuck, going in and out for 10 seconds at a time about...

Its ridiculous. Yesterday my internet was down for 12 hours. The day before, it was down for 4 hours. The two weeks before that it was choppy as fuck, going in and out for 10 seconds at a time about 12 times an hour (which is insanely annoying when you are trying to play a game or get work done). Of course, today it's been periodically going out. It was fine when I first got it, but got exponentially worse as time went on. Charter takes you out to dinner to Denny's, slips some drugs in your drink, and sodomizes you in the bathroom before stealing your car, not paying the check and leaving you there. Charter has polite customer service staff who could probably memorize the entire BS script they run through on their first day with how often people complain.

I would love nothing more than to leave this company if I had a choice, but of course, like so many other places, they monopolize towns. It's either, go off the grid, or expect to get raped in a Dennys bathroom every couple days.

 – About 2 months ago.

Charter Internet is awful in the St Louis area. There needs to be a faster alternative right? No?...

Charter Internet is awful in the St Louis area. There needs to be a faster alternative right? No?

 – About 2 months ago.

Fuck charter and every dumb shithead that works there! My internet never fucking works but they charge so much and theyve been out to fix the fucking wifi too many times and bitch to me about using...

Fuck charter and every dumb shithead that works there! My internet never fucking works but they charge so much and theyve been out to fix the fucking wifi too many times and bitch to me about using more than one router? Wtf is this bullshit?! Fuck charter! If the whole place blows up you guys know who did it
P.S. I was the one who stole your tools charter fuckhead

 – About 2 months ago.

I will NEVER get Charter TV! I know nothing about your service, but your commercials are UNBEARABLE!

Plus they are constantly shown..................blaring inmy ears whenever my TV is...

I will NEVER get Charter TV! I know nothing about your service, but your commercials are UNBEARABLE!

Plus they are constantly shown..................blaring inmy ears whenever my TV is on! There should be a law

against this onslaught!

 – About 2 months ago.

Internet outages high cost and shit results charter sucks. Go with Verizon. ...

Internet outages high cost and shit results charter sucks. Go with Verizon.

 – About 2 months ago.

Charter suck donkey cocks, they are greedy ass whores.... because they will charge your account full price if you like to put your service on "vacation hold" you are paying for service when...

Charter suck donkey cocks, they are greedy ass whores.... because they will charge your account full price if you like to put your service on "vacation hold" you are paying for service when you are on vacation with your family for 1 month... I been a royal long time customer...you cheese dick ass clowns, you have "no honor" toward your customer "as the great Vulcan proverbs state":
live long and go fuck your self charter communication cunts..!

 – About 2 months ago.

charter fucking suck, because they charge your account full price
if you like to put your account on vacation hold..
you are paying for service when you are out of town..!

so...

charter fucking suck, because they charge your account full price
if you like to put your account on vacation hold..
you are paying for service when you are out of town..!

so again fuck you charter...!

 – About 2 months ago.

what the fuck is their problem... I don't even try to understand the amount of bullshit they try to sell people. I get the supposed 60 mbs a second, but end up with closer to five before i give up...

what the fuck is their problem... I don't even try to understand the amount of bullshit they try to sell people. I get the supposed 60 mbs a second, but end up with closer to five before i give up and switch to wireless hotspot from my phone. I have a fucking gaming router, that is top of the line, so i know that it isn't just a router problem. speed tests literally on my router tell me just how shitty the bandwidth is.

 – About 2 months ago.

Oh the absolute agony to my ears and have to run to push the mute button. Puts a whole new twist to it tho...watching the guy rap in silence is much more disturbing. Certainly all agree. ...

Oh the absolute agony to my ears and have to run to push the mute button. Puts a whole new twist to it tho...watching the guy rap in silence is much more disturbing. Certainly all agree.

 – About 2 months ago.

I turn the channel as soon as their commercials come on. Whatever ad agency handling them can't possibly be proud of their work. Dumping them for SlingTv for now and I will make the switch to...

I turn the channel as soon as their commercials come on. Whatever ad agency handling them can't possibly be proud of their work. Dumping them for SlingTv for now and I will make the switch to Google Fiber as soon as they enter my market.

 – About 2 months ago.

Typical greedy corporation. They buy up Time Warner and try to tell everyone nothing will change. Our media does nothing to try and investigate and ask questions. So of course the merger goes...

Typical greedy corporation. They buy up Time Warner and try to tell everyone nothing will change. Our media does nothing to try and investigate and ask questions. So of course the merger goes through and approx a month later what do you know- many many job loses, a complete change in policies and procedures for employees which will only lead to poor morale and poor job performance. This in turn will lead to poorer customer service but as long as the corporate hogs get fatter then who cares right...well the 99 percenters are no longer standing for this behavior and unfortunately for Charter the vast majority of their employees are in that group. Its time for these greedy hogs to learn pigs get fat hogs get slaughtered.

 – About 2 months ago.

Fuck you charter and all your phony charges you screw the customers with!!!!! Enough said. ...

Fuck you charter and all your phony charges you screw the customers with!!!!! Enough said.

 – About 2 months ago.

Charter has the gayest commercials ever. Only people that like them are guys who suck other guys dicks.....

Charter has the gayest commercials ever. Only people that like them are guys who suck other guys dicks..

 – About 2 months ago.

Okay--I like to have an umbilical cord, but I have had it with these people. Their service and signal sucks. Give me a big antenna and I will be happy. If it is a popular program then expect the...

Okay--I like to have an umbilical cord, but I have had it with these people. Their service and signal sucks. Give me a big antenna and I will be happy. If it is a popular program then expect the signal to be crappy.

 – About 2 months ago.

Okay--I like to have an umbilical cord, but I have had it with these people. Their service and signal sucks. Give me a big antenna and I will be happy. If it is a popular program then expect the...

Okay--I like to have an umbilical cord, but I have had it with these people. Their service and signal sucks. Give me a big antenna and I will be happy. If it is a popular program then expect the signal to be crappy.

 – About 2 months ago.

Hi I am MiSCHiEF and I am here to complain about how shitty charter spectrum is, the fucking internet times out every fucking server I join on CS:GO... and I've been dealing with it forever now,...

Hi I am MiSCHiEF and I am here to complain about how shitty charter spectrum is, the fucking internet times out every fucking server I join on CS:GO... and I've been dealing with it forever now, and it's just shit. I really hope this business goes bankrupt within 5 years cause they're unreliable and shitty. Fucking shit.

 – About 2 months ago.

FOR THE LOVE OF ALL THAT IS HOLY!!!!!
STOP THE STUPID RAP COMERICIAL!!!!
ALL YOUR ADS SUCK!! I'M TIRED OF MUTING THE STUPID THINGS!
PAY ATTENTION TO WHAT THESE PEOPLE ARE...

FOR THE LOVE OF ALL THAT IS HOLY!!!!!
STOP THE STUPID RAP COMERICIAL!!!!
ALL YOUR ADS SUCK!! I'M TIRED OF MUTING THE STUPID THINGS!
PAY ATTENTION TO WHAT THESE PEOPLE ARE COMPLAINING ABOUT. I WILL NEVER HAVE CHARTER !

 – About 2 months ago.

FOR THE LOVE OF ALL THAT IS HOLY!!!!!
STOP THE STUPID RAP COMERICIAL!!!!
ALL YOUR ADS SUCK!! I'M TIRED OF MUTING THE STUPID THINGS!
PAY ATTENTION TO WHAT THESE PEOPLE ARE...

FOR THE LOVE OF ALL THAT IS HOLY!!!!!
STOP THE STUPID RAP COMERICIAL!!!!
ALL YOUR ADS SUCK!! I'M TIRED OF MUTING THE STUPID THINGS!
PAY ATTENTION TO WHAT THESE PEOPLE ARE COMPLAINING ABOUT. I WILL NEVER HAVE CHARTER !

 – About 2 months ago.

FOR THE LOVE OF ALL THAT IS HOLY!!!!!
STOP THE STUPID RAP COMERICIAL!!!!
ALL YOUR ADS SUCK!! I'M TIRED OF MUTING THE STUPID THINGS!
PAY ATTENTION TO WHAT THESE PEOPLE ARE...

FOR THE LOVE OF ALL THAT IS HOLY!!!!!
STOP THE STUPID RAP COMERICIAL!!!!
ALL YOUR ADS SUCK!! I'M TIRED OF MUTING THE STUPID THINGS!
PAY ATTENTION TO WHAT THESE PEOPLE ARE COMPLAINING ABOUT. I WILL NEVER HAVE CHARTER !

 – About 2 months ago.

all charter does is say that they're going to do something but unless you call them 50 times they just fuck your ass...

all charter does is say that they're going to do something but unless you call them 50 times they just fuck your ass

 – About 2 months ago.

Charter goes out every time there's a drop of rain here. What a pack of fuckheads, it's been two days and their "service" is still intermittent at best. You'd get better internet...

Charter goes out every time there's a drop of rain here. What a pack of fuckheads, it's been two days and their "service" is still intermittent at best. You'd get better internet using rocks and mud.

 – About 2 months ago.

I've been a charter customer for 7 years and I can honestly say that they are the most dishonest, sneaky, carelessbcompany I have ever seen.

I for one believe they should be held...

I've been a charter customer for 7 years and I can honestly say that they are the most dishonest, sneaky, carelessbcompany I have ever seen.

I for one believe they should be held criminally liable for theft by deception. They have failed to deliver services for which they have been faithfully paid for by their customers.

i am not usually one to make public displays of dissatisfaction but I won't let this go without words. I tried to close my account and they told me they could not close it because they could not verify my identity over the phone. So I need to drive to the local office and do it face to face. So far as I can see they do claim to offer this service over the phone.

Anyway, there is not a day that goes by that I don't have my internet go down. It's usually around 5pm cst right about the time I sit down to eat my supper. So, thanks Charter for being a thorn in my ass. I plan to remove myself asap.

C Craft of FP

 – About 2 months ago.

The charter rep came to my house to set up service. I stepped out of the room only to return to him beating off. I asked what the fuck are you doing ? He grabbed me and bent me over the table and...

The charter rep came to my house to set up service. I stepped out of the room only to return to him beating off. I asked what the fuck are you doing ? He grabbed me and bent me over the table and plugged me from behind without protection. Now I'm trying to locate him to let him know that I'm pregnant. Charter please help.

 – About 2 months ago.

Why am i paying 50$ a month for something i could get by rubbing my hands together....

Why am i paying 50$ a month for something i could get by rubbing my hands together.

 – About 2 months ago.

Also, for those of you who "work from home" and demand better response time and more urgency over other customers, allow me to remind you that running a business using the residential packages...

Also, for those of you who "work from home" and demand better response time and more urgency over other customers, allow me to remind you that running a business using the residential packages violates the terms of service with the service Charter provides. So before you complain about not being the special snowflake you want to be, get yourself over to Charter-Business, pay the extra money for the BUSINESS service, and kindly remove the mentality that you deserve special attention, fuckers.

 – About 2 months ago.

Charter doesn't suck, the customers are just stubborn and stupid. They don't want to listen to the steps needed to be taken to fix their problem, they want to do it their way. Fix yourselves...

Charter doesn't suck, the customers are just stubborn and stupid. They don't want to listen to the steps needed to be taken to fix their problem, they want to do it their way. Fix yourselves before you blame the company you fuckwits.

 – About 3 months ago.

Charter is flat out terrible. They advertise these fast internet rates, but they do NOT live up to their promises. My internet consistently drops out or becomes slow throughout the day, regardless of...

Charter is flat out terrible. They advertise these fast internet rates, but they do NOT live up to their promises. My internet consistently drops out or becomes slow throughout the day, regardless of how many people are using it. Charter has sent multiple servicemen out here who seem to not understand that the problem is not on my end. They have told us to replace our modem/router 3 times now, and the problem has persisted. All of these times it has been at our personal expense. Fuck you charter. You not only have failed to uphold your side of our deal but have treated a customer like absolute trash. Fuck you.

 – About 3 months ago.

The commercials are SO HORRIBLE!!! Make them stop somebody please!!...

The commercials are SO HORRIBLE!!! Make them stop somebody please!!

 – About 3 months ago.

This is literally the worst Internet you can buy, period....

This is literally the worst Internet you can buy, period.

 – About 3 months ago.

FUCK...

FUCK

 – About 3 months ago.

Reboot three times a day, They keep monkeying around illegally with the bandwidth. File complaints with the Attorney General of California. File Complaints with the FCC. Never use your real...

Reboot three times a day, They keep monkeying around illegally with the bandwidth. File complaints with the Attorney General of California. File Complaints with the FCC. Never use your real information when filing the complaints or Charter will try to shut off your connection. Charter and FCC tied together in cronyism, maybe Attrney General can fix this.

 – About 3 months ago.

Well, I live in Roswell, GA and I agree....Charter DOES SUCK!! Our internet goes out 2-3 times a week! We also have Spectrum and the channels are constantely going out on us! We keep getting BS...

Well, I live in Roswell, GA and I agree....Charter DOES SUCK!! Our internet goes out 2-3 times a week! We also have Spectrum and the channels are constantely going out on us! We keep getting BS messages that there's no internet connection but yet the internet to our laptop still works. By the way, I was told by a Charter representative that the reason why our Internet goes out like it does is because THEY are resetting the I.P. address every 72 damn hours!! So yeah, it makes sense that people would be losing their Internet every 2-3 days a week!

I have NEVER had as much trouble with an Internet/cable company as I have with CHARTER. They take 100% of you hard-earned money and you get less than dismal sevice! What BS!! There has got to be something that we can do about this. I would LOVE to start a petition to get rid of Charter all together (I know that won't happen) but a gal can dream about it.

 – About 3 months ago.

I am not getting the service worth of my money. Internet disconnects continuously throughout the day. Unfortunately there is no other provider in my area to switch.
...

I am not getting the service worth of my money. Internet disconnects continuously throughout the day. Unfortunately there is no other provider in my area to switch.

 – About 3 months ago.

I swear to god this is the slowest internet I have ever seen in my life....

I swear to god this is the slowest internet I have ever seen in my life.

 – About 3 months ago.

Your rap commercial SUCKS and I always mute it when it comes on. It is classless and appeals to thug mentality!! You can do better than that!!!!!!...

Your rap commercial SUCKS and I always mute it when it comes on. It is classless and appeals to thug mentality!! You can do better than that!!!!!!

 – About 3 months ago.

The second I find a viable replacement for charter it is gone. I'm not sure how it works elsewhere but in the St. Louis area it is awful! We have to reset our Internet all the time and they keep...

The second I find a viable replacement for charter it is gone. I'm not sure how it works elsewhere but in the St. Louis area it is awful! We have to reset our Internet all the time and they keep telling me that it's not them, it's our router. The router they gave us. But of course I have to pay them to come and change it out with a router that I also have to pay for. I hate this company!

 – About 3 months ago.

We have had Charter come to the house 6 times in 5 months. My Internet and phone consistently does not work so I have issues working from home. I also have been having issues with my one TV cable box...

We have had Charter come to the house 6 times in 5 months. My Internet and phone consistently does not work so I have issues working from home. I also have been having issues with my one TV cable box constantly turning off. I am absolutely FED UP!!!!! We were told someone will be out to rewire the house and 2 weeks later....still nothing!!!!! 😠

 – About 3 months ago.

Had a site install at a remote facility that is out of town. We usually use Cox but had to use Charter because of the particular location of remote facility. Install appt. is 9am-11am. I get there...

Had a site install at a remote facility that is out of town. We usually use Cox but had to use Charter because of the particular location of remote facility. Install appt. is 9am-11am. I get there at 9:20 and I see Charter techs standing around by vehicles. I ask if they are there for install and they said yes but I'm late and they already cancelled the workorder. Like wait what? What do you mean, I'm right here, I'm sorry for being late but it's a 2 hour appointment and we're all here so can we go turn the god damned modem on? No can do they say. I plead with the tech, please, I come from 50 minutes away, I'm sorry for being late but you're going to leave me in a world of shit if you do this. Got the typical "sorry bro" response. They said they tried calling me and I didn't pick up. Asked for the number they had on file and it was a random number that I've never heard of. They said there's nothing they could to. I told them if they have to leave, then to leave, but they suck and Charter sucks.

Charter sucks. I can't believe this. Then they automatically schedule the install back for 1PM but don't tell me until 12:30. Again the site is 50 minutes away...

Charter sucks.

 – About 3 months ago.

Between a rock & a hard place, Charter keeps slowing and/or dropping, but ATT doesn't offer (real) high speed in my neighborhood. There are no other choices for an internet connection much faster...

Between a rock & a hard place, Charter keeps slowing and/or dropping, but ATT doesn't offer (real) high speed in my neighborhood. There are no other choices for an internet connection much faster than dial up where I live. Tell me again how this isn't a monopoly?

 – About 3 months ago.

We wound up having to get a new tv that cost near 500$ Thanks to Charters dumbasses yesterday .

Please get fucked charter and make it a painful and excruciating fuck.

Shady...

We wound up having to get a new tv that cost near 500$ Thanks to Charters dumbasses yesterday .

Please get fucked charter and make it a painful and excruciating fuck.

Shady corrupt unprofessional con artist bastards!!!!

 – About 3 months ago.

Charter just SUCKS!!! FU CHARTER!!

I will never have service with these ASS Holes Again!!...

Charter just SUCKS!!! FU CHARTER!!

I will never have service with these ASS Holes Again!!

 – About 3 months ago.

I fell for, and signed up for, their new "streaming tv plus" in exchange for a free Roku3. Upon reviewing my bill, I see an UNDISCLOSED fee for FREE BROADCAST CHANNELS, **IN ADDITION TO** the...

I fell for, and signed up for, their new "streaming tv plus" in exchange for a free Roku3. Upon reviewing my bill, I see an UNDISCLOSED fee for FREE BROADCAST CHANNELS, **IN ADDITION TO** the monthly $20 charge. With this undisclosed fee, and charges and other bullshit, the streaming tv costs nearly $35. It's clearly not worth it in any sense, especially when the programming on the channels they offer up for streaming SUCKS ASS. If I had another choice for high speed internet, I would take it in a heartbeat. Thanks for the free Roku 3, I'll be canceling ASAP. I can, AND WILL, live without you. I don't understand how they can get away with this, especially when it is clearly false advertising.

 – About 3 months ago.

Oh yeah and fuck your shitty dvr boxes those goddamn things are consistently resetting and displaying the numbers 8888 over and over again completely refreshing every channel to where they all say TO...

Oh yeah and fuck your shitty dvr boxes those goddamn things are consistently resetting and displaying the numbers 8888 over and over again completely refreshing every channel to where they all say TO BE ANNOUNCED.

You are truly the biggest fucking idiots ever Charter.

 – About 3 months ago.

Well they still fucking suck and apparently their DVR is such a useless piece of shit that it's even making our tv not turn on until we try to turn it on over 27 fucking times EACH MORNING!!!!

Well they still fucking suck and apparently their DVR is such a useless piece of shit that it's even making our tv not turn on until we try to turn it on over 27 fucking times EACH MORNING!!!!

Fuck these assholes and to top it all off they are now charging us more then they used to these bastards are finding ways to bilk their customers out of even MORE MONEY then they already do now.

Time for these assholes to be sued....again.

 – About 3 months ago.

I've been on hold for over ONE HOUR trying to disconnect from their sucky service! You cannot leave!...

I've been on hold for over ONE HOUR trying to disconnect from their sucky service! You cannot leave!

 – About 3 months ago.

I have Direct , thank God . But while I'm at my boyfriends house I want to watch Game of Thrones, it is almost impossible to navigate the menu, it makes no sense at all, I'm ready to put the...

I have Direct , thank God . But while I'm at my boyfriends house I want to watch Game of Thrones, it is almost impossible to navigate the menu, it makes no sense at all, I'm ready to put the remote down and just go bang my head against the wall . It would be a more enjoyable experience !

 – About 3 months ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 3 months ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 3 months ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 3 months ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 3 months ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 3 months ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 3 months ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 3 months ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 3 months ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 3 months ago.

What a bunch of pussies.
...

What a bunch of pussies.

 – About 3 months ago.

Oh my fucking God charter consistently ruins my tv watching experience I hate this company with an unreasonable passion...

Oh my fucking God charter consistently ruins my tv watching experience I hate this company with an unreasonable passion

 – About 3 months ago.

And now I find that my bank cleared 200$ for Charter on May 23 and they still won't turn on the cable! Degenerates working in customer service! Incompetent!!!!!!!!! Just sick what we pay them for...

And now I find that my bank cleared 200$ for Charter on May 23 and they still won't turn on the cable! Degenerates working in customer service! Incompetent!!!!!!!!! Just sick what we pay them for poor service! Hello TDS or Netflix! Who wants my money? Got 200$ a month for a competent and courteous cable provider! (Not you Charter)

 – About 3 months ago.

Shut down my cable on GoT night after 10 years of my loyalty and paying you OUTRAGEOUS amounts of money!!!!!!!!!!! There is a special kind of stupid going on in your offices. You could have given me...

Shut down my cable on GoT night after 10 years of my loyalty and paying you OUTRAGEOUS amounts of money!!!!!!!!!!! There is a special kind of stupid going on in your offices. You could have given me two days on a HOLIDAY Weekend... after TEN YEARS.... but no... let's go to war instead. You could have had 10 more years of loyalty but opted for me to block payment to you. Have fun TRYING to ruin my credit lol. I got this!

 – About 3 months ago.

I HAVE NEVER EXPIERECED ANYTHING SO BAD AND PAINFUL IN MY LIFE. CHARTER IS TORTURE. CHARTER IS LIKE TAKING A WATERMELON AND SHOVING IT UP UR ASS. ITS SO FKING BAD. I WOULD RATHER LIVE WITH THE AMISH...

I HAVE NEVER EXPIERECED ANYTHING SO BAD AND PAINFUL IN MY LIFE. CHARTER IS TORTURE. CHARTER IS LIKE TAKING A WATERMELON AND SHOVING IT UP UR ASS. ITS SO FKING BAD. I WOULD RATHER LIVE WITH THE AMISH THEN DEAL WITH THEM. FOR EVERY TIME I DISCONNECT... ANOTHER CHARTER MAN GOES DOWN

 – About 3 months ago.

It fucking baffles me for whatever game I choose to play. The fucking service is harder than the god damn game itself. For instance, I moved here and had to get charter cause they fucking monopolized...

It fucking baffles me for whatever game I choose to play. The fucking service is harder than the god damn game itself. For instance, I moved here and had to get charter cause they fucking monopolized the area. WHO THE FUCK HAS THE POWER TO MONOPOLIZE AN AREA WHEN THEYRE ABSOLUTELY SHIT. If there ever comes a time when the purge starts, charter better look outside their windows and see my god damn tent sitting outside waiting for it to come. Sock a bitch those mother fuckers. Fuck league of legends and riot too, they suck as much ass

 – About 3 months ago.

okay so tell me why im trying to make money off of boosting peoples accounts on league of legends and i keep getting dc'd IN THE MIDDLE OF GAMES. THEN i cant call charter becasue i cant look up...

okay so tell me why im trying to make money off of boosting peoples accounts on league of legends and i keep getting dc'd IN THE MIDDLE OF GAMES. THEN i cant call charter becasue i cant look up their damn number becasue the wifi is "on" but wont work... The light for the router says its on but yet its not working.... like i sit and look at the monitor saying "TTTTTTTTTTODAY JR"

 – About 3 months ago.

My download speed has been between 4-8 mbps and my upload is at a blazing 42.6 kbps that's the fastest I've saw it all week. I call charter and tell them I'm hardwired to the modem and...

My download speed has been between 4-8 mbps and my upload is at a blazing 42.6 kbps that's the fastest I've saw it all week. I call charter and tell them I'm hardwired to the modem and they tell me it sounds like someone is on your frequency you need to contact cisco about your router. Mam I'm hardwired........... seriously am aggravated

 – About 3 months ago.

Incredibly bad and annoying commercial. If it has anything to say, I doubt that anyone can stand to listen. Difficult to believe anyone can make a living creating such crap....

Incredibly bad and annoying commercial. If it has anything to say, I doubt that anyone can stand to listen. Difficult to believe anyone can make a living creating such crap.

 – About 3 months ago.

Incredibly bad and annoying commercial. If it has anything to say, I doubt that anyone can stand to listen. Difficult to believe anyone can make a living creating such crap....

Incredibly bad and annoying commercial. If it has anything to say, I doubt that anyone can stand to listen. Difficult to believe anyone can make a living creating such crap.

 – About 3 months ago.

That rap ad is the worst. And they seem to have adopted the republican approach of accusing the competition of doing exactly what they're doing with prices etc. The cable boxes are constant...

That rap ad is the worst. And they seem to have adopted the republican approach of accusing the competition of doing exactly what they're doing with prices etc. The cable boxes are constant problems. And Time- Warner people are expecting a big improvement. Hah!

 – About 3 months ago.

I change the channel every time the Charter rap ad comes on. It is, without a doubt, the worst television ad ever!...

I change the channel every time the Charter rap ad comes on. It is, without a doubt, the worst television ad ever!

 – About 3 months ago.

They raise your rate for no reason at all and then expect you to cancel channels to keep your payment reasonable. Their service already sucks and then they increase your bill. I guess they don't...

They raise your rate for no reason at all and then expect you to cancel channels to keep your payment reasonable. Their service already sucks and then they increase your bill. I guess they don't know that we have other options for cable and internet service and I am checking out my options now. In addition, the same crappy shows play over and over and over again. Sick and tired of getting screwed.

 – About 3 months ago.

Worst commercials I've ever seen! I mute them every time....

Worst commercials I've ever seen! I mute them every time.

 – About 3 months ago.

Advertising is supposed to be appealing to the consumer who in turn buys the product. Charter has, by far, the worst commercials on the planet. When people mute the channel or change it just to avoid...

Advertising is supposed to be appealing to the consumer who in turn buys the product. Charter has, by far, the worst commercials on the planet. When people mute the channel or change it just to avoid having to hear the ad, you're defeating the purpose. You are seriously wasting your money! But I guess the obscene amounts of money you collect from your current customers makes up for that! I too would never choose Charter based on their commercials alone.

 – About 3 months ago.

Thank God for the "Mute" button on the remote! Charter's rap crap is the most annoying thing on TV. They really think that stupid stuff is going to draw new business. If we weren't...

Thank God for the "Mute" button on the remote! Charter's rap crap is the most annoying thing on TV. They really think that stupid stuff is going to draw new business. If we weren't already customers, I'd not choose them because of this.

 – About 3 months ago.

i cant even watch a 10 second video i have to run the charter speed test in order for it to load anything...

i cant even watch a 10 second video i have to run the charter speed test in order for it to load anything

 – About 3 months ago.

charter you useless shitty internet provider, constant internet problem i cant even google search anything, let alone watch a youtube video all the way or gaming. You ask me why I use you? LOL I would...

charter you useless shitty internet provider, constant internet problem i cant even google search anything, let alone watch a youtube video all the way or gaming. You ask me why I use you? LOL I would never use you had I not rent a room with a renter who uses charter. He pays the bills, however, I don't know why he would. I used to think AT&T sucks, but now I feel like AT&T's 3 mb is better than your fucking useless 72mb that never fucking worked. In the future, if I ever become a millionaire, I will destroy your company's business by setting up a company of my own or even just to help your rivals, that's how much I hate your lying shittiy internet. It's been 3 months since I moved in and started using Charter, only 2 days did it work without slow connection or NO FUCKING CONNECTION. lol fuck yourselves, you shitty higher ups of charter. Change your name to Shitter, fits you better. Oh and also, thank you for making AT&T look like it's actually trying instead like charter that can no longer stand in the isp field. At least now I won't have to tell people at&t sucks because at least I know it's better than charter.

 – About 3 months ago.

JESUS FUCKING CHRIST. It's fucking 2016. Why can I not watch a goddamn YouTube video at more than 144p without it freezing every 2 fucking seconds. I would rather shove a ripe pineapple up my ass...

JESUS FUCKING CHRIST. It's fucking 2016. Why can I not watch a goddamn YouTube video at more than 144p without it freezing every 2 fucking seconds. I would rather shove a ripe pineapple up my ass than have Charter for the rest of my life.

 – About 3 months ago.

I won't use your service because of that stupid rap commercial. Seems that every commercial your release it worse than the one that came before it. ...

I won't use your service because of that stupid rap commercial. Seems that every commercial your release it worse than the one that came before it.

 – About 3 months ago.

I won't use your service because of that stupid rap commercial. Seems that every commercial your release it worse than the one that came before it. ...

I won't use your service because of that stupid rap commercial. Seems that every commercial your release it worse than the one that came before it.

 – About 3 months ago.

I really hate the rap commercial, it's so effing annoying and stupid that I have to switch the channel until it's over. What is wrong with you people>...

I really hate the rap commercial, it's so effing annoying and stupid that I have to switch the channel until it's over. What is wrong with you people>

 – About 3 months ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 3 months ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 3 months ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 3 months ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 3 months ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 3 months ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 3 months ago.

PLEASE! Take your rap commercial off................It's gross and it's relentless. ...

PLEASE! Take your rap commercial off................It's gross and it's relentless.

 – About 3 months ago.

I like the response from Middleton regarding dial-up lol...

I like the response from Middleton regarding dial-up lol

 – About 3 months ago.

I can always tell when a charter commerical comes on, always the same platform and annoying music and too many people in their commericals. Charter needs to looks at some of the cell phone...

I can always tell when a charter commerical comes on, always the same platform and annoying music and too many people in their commericals. Charter needs to looks at some of the cell phone commericals.
WHAT THEY REALLY NEED IS A NEW AD AGENCY.

 – About 3 months ago.

Charter makes me contemplate suicide. Always cutting out. Every 30 minutes or so. Worst service provider ever....

Charter makes me contemplate suicide. Always cutting out. Every 30 minutes or so. Worst service provider ever.

 – About 3 months ago.

Charter needs a new advertising agency. Their commercials are so obnoxious I would never do business with them because of their commercials. ...

Charter needs a new advertising agency. Their commercials are so obnoxious I would never do business with them because of their commercials.

 – About 3 months ago.

Mandeville, LA, USA - You must work for Direct TV
Charter Communications is 10 times better than Direct TV will ever be.AT&T Uverse is shit as well.Satellite and Dial Up can't compete with...

Mandeville, LA, USA - You must work for Direct TV
Charter Communications is 10 times better than Direct TV will ever be.AT&T Uverse is shit as well.Satellite and Dial Up can't compete with Cable or Charter's internet.Reliability and good damn service with On Demand kick Direct TV and other satellite companies out of the race to be the best company. Cheers once again, and GO CHARTER!

 – About 3 months ago.

Birmingham, AL, USA - You must work for Charter

Charter Communications SUCKS! They LIE when they sell you a package, if you don't know that you will soon learn!!...

Birmingham, AL, USA - You must work for Charter

Charter Communications SUCKS! They LIE when they sell you a package, if you don't know that you will soon learn!!

 – About 3 months ago.

Get a new advertising agency. Your commercials are the most annoying on the planet, especially the new one with the white guy rapping.........hurts my ears and other senses. ...

Get a new advertising agency. Your commercials are the most annoying on the planet, especially the new one with the white guy rapping.........hurts my ears and other senses.

 – About 3 months ago.

HAH. Uverse internet sucks balls and costs more.Charter is a billion times better than shit dial up as well....

HAH. Uverse internet sucks balls and costs more.Charter is a billion times better than shit dial up as well.

 – About 3 months ago.

Charter makes me wish I had dial-up....

Charter makes me wish I had dial-up.

 – About 3 months ago.

Direct TV is liquid GARBAGE. Charter is a million times better than shitty satellite.Weather absolutely shits all over your signal and cable signal is 1000 times better 99% of the time.On Demand is...

Direct TV is liquid GARBAGE. Charter is a million times better than shitty satellite.Weather absolutely shits all over your signal and cable signal is 1000 times better 99% of the time.On Demand is fucking AMAZING and the internet connection is fucking top tier as well.The price is pretty damn similar too but with Charter you actually pay for what you get unlike shitty satellite that leaves you with shitty signal and unreliability.Charter Communications is the best! If you think otherwise, then you must live where Cable sucks ass or you're a big fucking idiot.Cheers, and go CHARTER!

 – About 3 months ago.

I hate charter rap commercial!!!!!!!!!!!...

I hate charter rap commercial!!!!!!!!!!!

 – About 3 months ago.

The largest problem with Charter, by far: why spend millions on advertising trying to trick us into thinking you have a good product when you could spend that money building one? The menu in your...

The largest problem with Charter, by far: why spend millions on advertising trying to trick us into thinking you have a good product when you could spend that money building one? The menu in your cable box is 1970s technology. It's unusable. The user experience gets an F-. That's much worse than an F. The menu is a cluttered, piece-mail mess that ONLY cares about selling more packages. Charter should not be in the business of building those boxes. If you weren't such idiots, you'd let Apple design your boxes. See, that way it would actually work. Are you CEO's at Charter stupid? Is you? People are using iphones now for a reason - they work. Charter should be partnering with Apple and or Google, to make the CUSTOMER EXPERIENCE a good one.

The only reason I have Charter internet is because it's my only option right now. But that will soon change. Make your short term money you greedy people. Because I doubt you'll be in business for long. It's a terrible business too. Terrible experience. Overpriced. 500 channels and 4 good ones. Pathetic.

 – About 3 months ago.

Charter business offers free hosting for your website. Problem is no one in the company knows how to switch over your site from one web host to another. After over a period of 2 weeks and over 5 hours...

Charter business offers free hosting for your website. Problem is no one in the company knows how to switch over your site from one web host to another. After over a period of 2 weeks and over 5 hours on the phone with them I spoke to 15-20 different tech support reps. and I have come to the conclusion that they are all idiots there. Its really hard to believe that a company so large could have customer service so bad.

C5RIW

 – About 3 months ago.

fucking stupid charter i can never watch a video all the way through they fuck everybody everyone who works for charter has a diny dick or a wizard sleeve...

fucking stupid charter i can never watch a video all the way through they fuck everybody everyone who works for charter has a diny dick or a wizard sleeve

 – About 3 months ago.

I'm sick of missing the best part of a movie right at the climax of the movie they pull the shutting the TV down for 10 minutes and u miss the whole point of watching for an hour and a half ...

I'm sick of missing the best part of a movie right at the climax of the movie they pull the shutting the TV down for 10 minutes and u miss the whole point of watching for an hour and a half charter sucks!!!!!!!!!

 – About 3 months ago.

FUCK YOU CHARTER! YOU SUCK A BAG O' DICKS!...

FUCK YOU CHARTER! YOU SUCK A BAG O' DICKS!

 – About 3 months ago.

Charter, you on demand is THE WORST. Thanks for ruining my night, asshats....

Charter, you on demand is THE WORST. Thanks for ruining my night, asshats.

 – About 3 months ago.

From Opelousas Louisiana Fuck Charter! You guys and your Communications can choke on a fat chode dick!...

From Opelousas Louisiana Fuck Charter! You guys and your Communications can choke on a fat chode dick!

 – About 3 months ago.

Charter to phase out Time Warner brand. From one shitty brand to the next! http://www.bloomberg.com/news/articles/2016-05-17/so-long-time-warner-cable-charter-to-retire-much-maligned-brand...

Charter to phase out Time Warner brand. From one shitty brand to the next! http://www.bloomberg.com/news/articles/2016-05-17/so-long-time-warner-cable-charter-to-retire-much-maligned-brand

 – About 3 months ago.

I love that every time I try playing CS:GO competitive match, it decides to fucking lose connection and I can't rejoin for 5 minutes. Literally the shittiest internet ever. I would love to see...

I love that every time I try playing CS:GO competitive match, it decides to fucking lose connection and I can't rejoin for 5 minutes. Literally the shittiest internet ever. I would love to see this company go bankrupt or just shut down.

 – About 3 months ago.

PLEASE TAKE THAT FUCKING RAP BULLSHIT COMMERCIAL OFF MY DAMN TV,,I FUCKING MUTE IT BUT IT STILL MAKES ME SICK TO WATCH.....

PLEASE TAKE THAT FUCKING RAP BULLSHIT COMMERCIAL OFF MY DAMN TV,,I FUCKING MUTE IT BUT IT STILL MAKES ME SICK TO WATCH..

 – About 3 months ago.

charters internet fucking sucks ass. the most fucking unreliable internet ever. i want to rip these motherfuckers a new asshole. fuck their stocks fuck their shareholders fuck them all and fuck...

charters internet fucking sucks ass. the most fucking unreliable internet ever. i want to rip these motherfuckers a new asshole. fuck their stocks fuck their shareholders fuck them all and fuck constructive criticism they dont pay any attention to us. fucking charter in california sucks fucking ass should of never left verizon.

 – About 3 months ago.

charter is the worst and their dumb ass irritating commercials are enough to make you vomit,bad customer service...

charter is the worst and their dumb ass irritating commercials are enough to make you vomit,bad customer service

 – About 3 months ago.

Why, Charter....

Why, Charter.

 – About 3 months ago.

Charter You still SUCK!!! FU...

Charter You still SUCK!!! FU

 – About 3 months ago.

Even Comcast is better(I had it in Chicago) this is difficult to call internet. I robot my modem and router 20 times per night at least to watch YouTube in 144p -360p. it goes down every 5 mins, no...

Even Comcast is better(I had it in Chicago) this is difficult to call internet. I robot my modem and router 20 times per night at least to watch YouTube in 144p -360p. it goes down every 5 mins, no kidding . Jackson, WY

 – About 3 months ago.

So the last episode of Castle and you fail!!!!!! Do tired of your poor service. ...

So the last episode of Castle and you fail!!!!!! Do tired of your poor service.

 – About 3 months ago.

What causes the Charter wifi internet download speed to go from 40mbps to 3 mbps between speed tests?...

What causes the Charter wifi internet download speed to go from 40mbps to 3 mbps between speed tests?

 – About 3 months ago.

So I moved and decided to cut the cable cord from Dish Network. BIG fucking mistake. The only option in my new neighborhood is Charter Spectrum with Roku which I thought would be a great cost...

So I moved and decided to cut the cable cord from Dish Network. BIG fucking mistake. The only option in my new neighborhood is Charter Spectrum with Roku which I thought would be a great cost cutting plan. I've had 3 techs come to the house to "repair" the problem. I've been on the phone a ton checking configurations and settings.... Unplugging and resetting shit. Sometimes it works fine for a couple hours and then it freezes for 5 minutes. unplug everything and then it works for 10 minutes and then freezes again. Soooo frustrating. It takes fucking 3 hours to watch a 90 minute movie. Anyway my only solution now is to just watch about 9 HD OTA channels and that's it. All the while maybe increasing my chance to get some cancer with all the wifi flowing through the house. I guess I'll die from cancer or pure frustration. COME ON CHARTER you can do better!!!


What to do?

 – About 3 months ago.

Thanks, Charter; I just love it when my fucking internet goes out at least 5 times, intermittently, everyday, for 4+ hours, having no internet that I pay for. This problem has been ongoing for years,...

Thanks, Charter; I just love it when my fucking internet goes out at least 5 times, intermittently, everyday, for 4+ hours, having no internet that I pay for. This problem has been ongoing for years, and you cocksuckers fail to actually fix the problem. I'm paying well over $200/mo for your cancer internet and cable, both of which never fucking work. When it does decide to work, it's highly unstable. I'm getting fucked over by you lousy bastards everyday. It's a shame that you monopolizing bastards are the only ones who offer "service" in my area. The day another service is offered in my area, you cucks will be losing a customer and you can pick up your cancerous cable boxes and other shitty equipment in the highway.

 – About 3 months ago.

Charter is discriminated against the Fox news channel they turn off the the sound so you can't hear it must be stupid democratic communist that are destroying our country this is to the republic...

Charter is discriminated against the Fox news channel they turn off the the sound so you can't hear it must be stupid democratic communist that are destroying our country this is to the republic for which it stands.