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Charter® Communications Sucks!

@WeHateCharter
Frustrated with Charter® Communications service? Seem to be banging your head against a desk when talking to Customer Service? Join over 4,092 people in a public venting!
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Founded
1993
Address
400 Atlantic Street, Stamford CT 06901
President and Chief Executive Officer
Thomas M. Rutledge
Total Compensation (2015)
$16.4m (SEC DEF 14A Filing)

 – About 2 days ago.

Hate that stupid commercial. We change it everytime it comes on. Take it off, it annoying. Who ever makes up these commercials should be fired....

Hate that stupid commercial. We change it everytime it comes on. Take it off, it annoying. Who ever makes up these commercials should be fired.

 – About 2 days ago.

Yes - commercials suck and hold subscribers hostage for what seems like hours. I am going to vote with my feet" so to speak and cancel my charter service. I would rather have no tv, phone or...

Yes - commercials suck and hold subscribers hostage for what seems like hours. I am going to vote with my feet" so to speak and cancel my charter service. I would rather have no tv, phone or internet than continue to contribute to this monopoly that rips us off only to spend our money harassing us with obnoxious commercials instead of keeping our costs down. Would really like to see them go from monopoly to jail.

 – About 3 days ago.

WHEN will the ridiculous beat box commercial end?? Come on take it down already. It was so incredibly stupid- it should never have been approved by co. execs. and now they have allowed it to overplay...

WHEN will the ridiculous beat box commercial end?? Come on take it down already. It was so incredibly stupid- it should never have been approved by co. execs. and now they have allowed it to overplay by several months and way too many millions of times! I now hate this brand and will never go with that provider given their lack of decision making for commercials. It displays how inept they run internally, so being a paying customer would really suck. Make it stop already, pull the ad, admit you made a mistake and will learn from it. Just run a small survey monkey poll and you'll see that everyone hates this stupid commercial.

 – About 3 days ago.

Spectrum site sucks as it tells no details just wants to sell you on a 12 month low price but gives no real details. They seem to go out of their way not to inform the consumer. We have the choice...

Spectrum site sucks as it tells no details just wants to sell you on a 12 month low price but gives no real details. They seem to go out of their way not to inform the consumer. We have the choice of ATT or TWC/Spectrum. Both fairly crappy ISPs. but these new Sectrum people seem extra scummy. I feel stupid for even looking at their web site. I will leave every thing as is. It is cheaper ith TWC....for now. Wonder wht kind of BS they will pull in the coming months?

 – About 3 days ago.

On Monday, I set up new Internet service with Time Warner Cable at $34.99/month. On Friday, the install guy comes, installs it, and tells me that, if I call, they'll give me a free modem. I call,...

On Monday, I set up new Internet service with Time Warner Cable at $34.99/month. On Friday, the install guy comes, installs it, and tells me that, if I call, they'll give me a free modem. I call, they tell me that, now that they're Spectrum, they can give me a free modem, but have to move me to the Spectrum plan instead of Time Warner, which is $39.99/month. I agree and the install guy sets it up and shows me it is also a WiFi and helps me connect my laptop to the WiFi.

2 hours later, the WiFi signal is gone. I call Spectrum, and they tell me WiFi is $5 extra a month. I tell them that the only reason I agreed to the $39.99/month plan was because the install guy told me the modem, which is also a WiFi router, would be free. They say "welp, it is what it is". I tell them I want my old service back without modem at $34.99/month, and they tell me that that rate is only offered to grandfathered customers. I tell them I literally had that plan 2 hours prior to switching because they lied to me, and they say "sorry, but not sorry".

I was then hung up on by a customer retention lady and told "I wish I could help you, but Spectrum doesn't allow me to override any prices" by the second customer retention guy.

Spectrum, you lied to me in person to my face, hung up on me when I called foul, never once apologized for anything, and did it all to squeeze $5 more a month out of me. You have horrible business representatives, and I haven't been this furious with a company in a long time.

Enjoy your $5/month more. I cannot wait for more competitors to enter my market so you are forced to treat paying customers with respect.

 – About 4 days ago.

Charter needs to stop their rap commercial. It is one of the most annoying commercial on the air. They will never acquire new customers with that TV ad! REMOVE IT!...

Charter needs to stop their rap commercial. It is one of the most annoying commercial on the air. They will never acquire new customers with that TV ad! REMOVE IT!

 – About 5 days ago.

Charter beep box commercial sucks. I Scream at the TV and change the channel as fast as I can. ...

Charter beep box commercial sucks. I Scream at the TV and change the channel as fast as I can.

 – About 5 days ago.

I seriously cannot stand the guy that spits all the time. SO annoying. I find my eyes rolling, and I grab the remote and mute it. I guess they are getting what they wanted. We are talking about...

I seriously cannot stand the guy that spits all the time. SO annoying. I find my eyes rolling, and I grab the remote and mute it. I guess they are getting what they wanted. We are talking about Charter. Hey, you know that Charter commercial with that spitting asshole guy? Oh ya, don't you hate him? I think it's working........

 – About 5 days ago.

Juvenile ads on t.v., I feel sorry for the poor kids being made to look like idiots....

Juvenile ads on t.v., I feel sorry for the poor kids being made to look like idiots.

 – About 6 days ago.

This commercial is terrible...I hate it😭😭😭😭😭😭😭...

This commercial is terrible...I hate it😭😭😭😭😭😭😭

 – About 1 Week ago.

This is the WORST internet provider service EVER! Their cable & TV is alright, but their internet is extremely terrible. The internet goes out every 1-3 minutes, no kidding, and makes Google Chrome,...

This is the WORST internet provider service EVER! Their cable & TV is alright, but their internet is extremely terrible. The internet goes out every 1-3 minutes, no kidding, and makes Google Chrome, my web browser, crash. I've restarted my modem over 502 times in two weeks. TWO WEEKS. That is unacceptable, Charter has to fix their mistakes, like, now!

 – About 1 Week ago.

I don't usually comment on commercials but every time I see your commercial it is so annoying I want to turn the TV offif I would ever want additional service I would reconsider based on this...

I don't usually comment on commercials but every time I see your commercial it is so annoying I want to turn the TV offif I would ever want additional service I would reconsider based on this commercial.

 – About 1 Week ago.

I don't usually comment on commercials but every time I see your commercial it is so annoying I want to turn the TV offif I would ever want additional service I would reconsider based on this...

I don't usually comment on commercials but every time I see your commercial it is so annoying I want to turn the TV offif I would ever want additional service I would reconsider based on this commercial.

 – About 1 Week ago.

MAN FUCK U MOTHAFU KA NITCH ASS ASSHOOOLE...

MAN FUCK U MOTHAFU KA NITCH ASS ASSHOOOLE

 – About 1 Week ago.

Sorry to say but I don't like charter at all! just the fact that they bill their customers a month in advance and they don't give their customers time to pay their bill when they need some...

Sorry to say but I don't like charter at all! just the fact that they bill their customers a month in advance and they don't give their customers time to pay their bill when they need some extra time. Honestly I would like to switch to another cable provider if I could.

 – About 1 Week ago.

Our cable box went down so now I carry the other box between tvs and now I'm stuck with the white line of death ...

Our cable box went down so now I carry the other box between tvs and now I'm stuck with the white line of death

 – About 1 Week ago.

I think everyone can agree on the beatboxing commercial. I mute it or plug my ears if I don't have time to get to the remote ...

I think everyone can agree on the beatboxing commercial. I mute it or plug my ears if I don't have time to get to the remote

 – About 2 weeks ago.

I HATE HATE HATE HATE the spectrum/charter beboxing commercial that plays all of the times on all channels. I turn to another channel as soon as it comes on. It makes me not want charter. It is...

I HATE HATE HATE HATE the spectrum/charter beboxing commercial that plays all of the times on all channels. I turn to another channel as soon as it comes on. It makes me not want charter. It is truly awful. RZPP3

 – About 2 weeks ago.

I want to stream A and E, lifetime, history, discover channels and none of these list Charter as a provider! There great streaming app of their service is pathetic. I live where only Charter provides...

I want to stream A and E, lifetime, history, discover channels and none of these list Charter as a provider! There great streaming app of their service is pathetic. I live where only Charter provides any Internet service or TV service. They are now #2 cable provider in the country yet they are pathetic with their service!

 – About 2 weeks ago.

Charter customer for 6 years. Rate for the basic triple is over $200, up over $50 from sign-up. My phone number was clearly sold. Even after going on the fed no call list, I still get 6-12...

Charter customer for 6 years. Rate for the basic triple is over $200, up over $50 from sign-up. My phone number was clearly sold. Even after going on the fed no call list, I still get 6-12 solicitation calls a day 24/7. Had to silence the phone. Their Customer Service is an affront to the customer. I'm on auto debit and I got on the computer delinquent/cut off list at the same time my account was being debited. Their robo calls rained on me and all of them treated me like a dead-beat. It took 90 days for the goons/idiots in their collection department to understand that the account is auto debit. I'm already dissatisfied with Chater and those stupid commercials only serve as a reminder of my distain for the company. The babe with a bun, the toothy dude with big shoes and the 60 second box beating white guy are an insult to any one with half a brain. A: What they are selling is a 12-month bait and switch and B: It's crap service with pathetic Customer Service. Guess what, they don't care! I do and I'm and moving on.

 – About 2 weeks ago.

What the f are they thinking doing the beat box commercials??????? I hate them all the way around!! ...

What the f are they thinking doing the beat box commercials??????? I hate them all the way around!!

 – About 2 weeks ago.

They rip you off whenever they can! My bill has been going up since day one. Two years later it's $142 a month! Started out at $49. Goodbye Charter hello Dish!!!! ...

They rip you off whenever they can! My bill has been going up since day one. Two years later it's $142 a month! Started out at $49. Goodbye Charter hello Dish!!!!

 – About 2 weeks ago.

The commercials suck, the service sucks, and the customer service sucks! I severely hope they go out of business soon because they suck all the way around! ...

The commercials suck, the service sucks, and the customer service sucks! I severely hope they go out of business soon because they suck all the way around!

 – About 2 weeks ago.

Charter Sucks 😡 I wanted a home phone with my package but I got internet and basic cable. The cable dude told me to call back again for another service charge🤔 On top of everything else I still...

Charter Sucks 😡 I wanted a home phone with my package but I got internet and basic cable. The cable dude told me to call back again for another service charge🤔 On top of everything else I still can't watch power😩Back to the libary for free movies🤗 good bye charter🖕🏽

 – About 2 weeks ago.

holy shit that beat box commercial is the most disgusting thing I've seen and I work for a sewage plant.... jesus christ...

holy shit that beat box commercial is the most disgusting thing I've seen and I work for a sewage plant.... jesus christ

 – About 2 weeks ago.

Charter commercial is completely nerve racking as well as silly and repetative. I mute every time it comes on....

Charter commercial is completely nerve racking as well as silly and repetative. I mute every time it comes on.

 – About 2 weeks ago.

Ugh- don't have that many favorite shows, but charter went out 4 times tonight during the finals of ANW can't believe how ticked off it made me!...

Ugh- don't have that many favorite shows, but charter went out 4 times tonight during the finals of ANW can't believe how ticked off it made me!

 – About 2 weeks ago.

Outages since 09-09-16 at 0530, yet " Be patient" ! Sick of it. Ready to buy little digital cable box for local channels that are free. I jonesed for 2 days then went into the mode of "Why...

Outages since 09-09-16 at 0530, yet " Be patient" ! Sick of it. Ready to buy little digital cable box for local channels that are free. I jonesed for 2 days then went into the mode of "Why pay for junk?". Antenna en route and will buy small box to get local channels.
HATE THAT IDIOT BEAT BOX COMMERCIAL AND WATCHING THE IDIOT DOING IT AND HIS MOUTH MOVING MAKES ME WANT TO PUKE! REMOVE IT, IT SUCKS TO THE BONE. WHO TOLD THAT WHITE DUDE HE LOOKS GOOD DOING IT? NOT! IT ISN'T RACIST AS I AM "WHITE" HE IS A MOORON. TODAY MY MESSAGE CAME FROM CHARTER " STARTING YOUR RECIEVER NOW!" GOT $3 AND CHANGE FOR ALMOST 80 HOURS. THEY SUCK! GETTING READY TO DUMP THEM AS SOON AS I LINE BASIC TV AND HOOK UP A SMART TV FOR SPECIAL VIEWING AT $8.00 A MONTH. THANKS FOR THE OUYLET TO VENT.

 – About 2 weeks ago.

Charter sucks and they use complete lies and trickery regarding their bundle pkgs..forcing TV and phone down consumers throats who really only want wifi/Internet...it's like forcing me to buy a...

Charter sucks and they use complete lies and trickery regarding their bundle pkgs..forcing TV and phone down consumers throats who really only want wifi/Internet...it's like forcing me to buy a combo meal at fast food when I clearly said sandwhich only as if that couldn't be done. Then to use my voice & Internet searches to assault me with TV commercials and telemarketers. Well it seems they have me by the balls, which is why I'm thinking I may make the move of being done with TV altogether, onto more hiking and swimmimg and less dumbass NFL and college sports.

 – About 2 weeks ago.

Been a customer since the 90's, sadly. Charter is horrible in general, but their wifi specially is horrible. All their commercials brag about their super fast speed and their free speed test on...

Been a customer since the 90's, sadly. Charter is horrible in general, but their wifi specially is horrible. All their commercials brag about their super fast speed and their free speed test on their website. So I go take the test and my internet isn't even the speed that they claim it should be at. On top of that they have terrible service. Wifi goes in and constantly! Not mention the days when your cable or internet completely goes out with no notice for hours. Just awful!

 – About 2 weeks ago.

Been a customer since the 90's, sadly. Charter is horrible in general, but their wifi specially is horrible. All their commercials brag about their super fast speed and their free speed test on...

Been a customer since the 90's, sadly. Charter is horrible in general, but their wifi specially is horrible. All their commercials brag about their super fast speed and their free speed test on their website. So I go take the test and my internet isn't even the speed that they claim it should be at. On top of that they have terrible service. Wifi goes in and constantly! Not mention the days when your cable or internet completely goes out with no notice for hours. Just awful!

 – About 2 weeks ago.

Never again!!!! Charter is the worst. I paid $199 for MLB extra Innings and may have received $20 of value. Most games are only available in SD, I was cut off during several extra inning games, and...

Never again!!!! Charter is the worst. I paid $199 for MLB extra Innings and may have received $20 of value. Most games are only available in SD, I was cut off during several extra inning games, and to top it off I have BLACKOUTS trying to watch the Chicago Cubs in New Orleans, La. This provider has failed me for the last time. Stay as far away from Charter as you can and avoid the lies and incompetence.

 – About 2 weeks ago.

I hate that stupid beatbox commercial!! It drives my crazy!!...

I hate that stupid beatbox commercial!! It drives my crazy!!

 – About 3 weeks ago.

Please remove that horrible stupid commercial now!!!'...

Please remove that horrible stupid commercial now!!!'

 – About 3 weeks ago.

Internet down in SE Michigan...

Internet down in SE Michigan

 – About 3 weeks ago.

Internet down in SE Michigan...

Internet down in SE Michigan

 – About 3 weeks ago.

Once again....no storm, no bad weather....85 and sunny -- and Charter internet is down. They want me to add TV... HA! If TV is as bad as cable internet, I would be watching one week out of three. They...

Once again....no storm, no bad weather....85 and sunny -- and Charter internet is down. They want me to add TV... HA! If TV is as bad as cable internet, I would be watching one week out of three. They have always been a piece of crap. Now they charge more and "apologize for the inconvenience" while the shareholders and corporate officers laugh all the way to the bank.

 – About 3 weeks ago.

Take that stupid ass beatbox commercial off before i shoot the tv....

Take that stupid ass beatbox commercial off before i shoot the tv.

 – About 3 weeks ago.

That Charter commercial with the spitting fool has caused me to shop for another cable provider. Unfortunately, Charter is a monopoly company....

That Charter commercial with the spitting fool has caused me to shop for another cable provider. Unfortunately, Charter is a monopoly company.

 – About 3 weeks ago.

Charter is the absolute worst. My dad is too cheap to pay for a better internet service. We literally don't have Internet for 3 hours everyday. I can't wait to go to college so I don't...

Charter is the absolute worst. My dad is too cheap to pay for a better internet service. We literally don't have Internet for 3 hours everyday. I can't wait to go to college so I don't have to deal with charter anymore.

 – About 3 weeks ago.

Ever since Time Warner sold everything to Charter Communications my internet has been straight ass. It pisses me off that I cannot even do homework or check social media for a few minutes. It's...

Ever since Time Warner sold everything to Charter Communications my internet has been straight ass. It pisses me off that I cannot even do homework or check social media for a few minutes. It's like my connection is 1/4 of what it used to be. It sucks cause Charter basically runs the market for Internet in my area because the only other option is AT&T which has a reputation for being bad, but now I think Charter "Time Warner" service is even worse. If charter is willing to pay the $88billion or whatever they better be able to back it up with good internet service. And based off what I've read about that TV advert, I'm glad I haven't seen it yet.

 – About 3 weeks ago.

Charter fucking sucks! I'm killing myself...

Charter fucking sucks! I'm killing myself

 – About 3 weeks ago.

CHULX We had one of our four boxes stop working. They sent a stupid, simple-minded idiot out to our house. His only explanation was "he wasn't getting any "return" from their cable...

CHULX We had one of our four boxes stop working. They sent a stupid, simple-minded idiot out to our house. His only explanation was "he wasn't getting any "return" from their cable line. I suggested that possibly it was the box itself but he said NO. He wanted to replace the cable lines which would entail ripping out the drop ceiling in my basement which is a HUGE hassle. He went outside and said that there was "No return" on the line coming into the house from the pole. Well, if that is true, why are the other 3 TVs in the house working fine. Where do they get these idiots?

 – About 3 weeks ago.

I shitcanned their TV several years ago because of the constant outages and the quarterly price increases. I have no other solid choice for Internet, so here I am... bitchin' with the rest of you...

I shitcanned their TV several years ago because of the constant outages and the quarterly price increases. I have no other solid choice for Internet, so here I am... bitchin' with the rest of you about their ridiculous service.

The federal government is to blame here. We used to have anti-trust laws that kept corporations from monopolizing whole industries.

When politicians are bought and paid for by those corporations... this is what WE get.

 – About 3 weeks ago.

ABSOLUTELY HATE THE " BEATBOX COMMERCIAL! It is annoying,disgusting and abominable . I will and have changed the channel to avoid seeing even a second of this vile attempt at advertising. ...

ABSOLUTELY HATE THE " BEATBOX COMMERCIAL! It is annoying,disgusting and abominable . I will and have changed the channel to avoid seeing even a second of this vile attempt at advertising.

 – About 3 weeks ago.

Charter issues? File Attorney General complaints - make Charter accountable to answer to the state and local governments who hold their franchise agreements. ...

Charter issues? File Attorney General complaints - make Charter accountable to answer to the state and local governments who hold their franchise agreements.

 – About 3 weeks ago.

I will jump over the couch to change the channel if that fucking beatboxing commercial comes on. ...

I will jump over the couch to change the channel if that fucking beatboxing commercial comes on.

 – About 3 weeks ago.

Please please please take you beatbox commercial off!! We usually mute the TV when it comes on but then I can't stand to watch the guy in the lower right corner wave his hands around!...

Please please please take you beatbox commercial off!! We usually mute the TV when it comes on but then I can't stand to watch the guy in the lower right corner wave his hands around!

 – About 3 weeks ago.

Charter really needs to get their sh** together and provide working Internet for their customers. Down again!!!...

Charter really needs to get their sh** together and provide working Internet for their customers. Down again!!!

 – About 3 weeks ago.

Charter really needs to get their sh** together and provide working Internet for their customers. Down again!!!...

Charter really needs to get their sh** together and provide working Internet for their customers. Down again!!!

 – About 3 weeks ago.

Do not complete the recent survey they are sending as the "free gifts" are a scam. I tried to order the E-E-cigs Pro Vapor and the lowest shipping was $4.95, more than they said in the...

Do not complete the recent survey they are sending as the "free gifts" are a scam. I tried to order the E-E-cigs Pro Vapor and the lowest shipping was $4.95, more than they said in the previous screens. It gets worse. When I hit “Complete Order” order, it opened up 2 more screens to try to sell me merchandise. I hit Select Order and it automatically ordered $39.99 for a “Tech and Flavor” bundle plus added another $4.95 for shipping. When I went back to edit the order, I clicked the "No Thanks, continue with order" and it WOULD NOT remove the added material and costs. I tried to refresh it twice and no change. So I had to close the screen and my "FREE" gift is never going to be received.
This is not the only problem with this pathetic company. I have been called over 6 times in the past 3 months by their customer service reps to upgrade to their TV package. I told them multiple times not to call me back and that I was on the no call list and they continue calling. I blocked the number that called and surprise! A new number is used the next time.
Going to look into having them fined as when they are told by a customer that they are on a no call list, their name is to be removed from future calls.

I cannot wait for Google fiber!

 – About 3 weeks ago.

Internet is down again! Imagine that! Nothing new....

Internet is down again! Imagine that! Nothing new.

 – About 3 weeks ago.

God damn fucking assholes, no Pac 12 networks 4 years now. I will PAY for this you morons. Get off you fat asses and get a deal done.
...

God damn fucking assholes, no Pac 12 networks 4 years now. I will PAY for this you morons. Get off you fat asses and get a deal done.

 – About 3 weeks ago.

No pac 12 network! No MLB package! No NFL package! God they suck...

No pac 12 network! No MLB package! No NFL package! God they suck

 – About 3 weeks ago.

Fucking service never fucking works...

Fucking service never fucking works

 – About 3 weeks ago.

For the past 3 weeks, every day my TV service stops abruptly and a message Digital Receiver Resetting appears for about 10 minutes. A dozen calls and two service calls later, it is still happening. I...

For the past 3 weeks, every day my TV service stops abruptly and a message Digital Receiver Resetting appears for about 10 minutes. A dozen calls and two service calls later, it is still happening. I can't wait to drop Charter as soon as possible.

 – About 3 weeks ago.

The person who made this rap beat annoying bunch of idiots in this commercial should be turned over to Guantánamo Bay and tortured, fired, shot, their balls cut off, and how about not making and...

The person who made this rap beat annoying bunch of idiots in this commercial should be turned over to Guantánamo Bay and tortured, fired, shot, their balls cut off, and how about not making and wasting money on these idiotic commercials and lowering the cable bill with the money saved and the people not pissed off that are forced to watch it the person that made this or thought it was a good idea should be forced to watch it in a rubber room until they kill themselves for the good of humanity

 – About 4 weeks ago.

YOUR COMMERCIAL IS STUPID! PLEASE REMOVE THE BEAT BOXING RAPPING/SINGING COMMERCIAL! CAN'T GET ANYMORE ANNOYING THAN THAT, I DON'T KNOW WHAT IDIOT THOUGHT THAT TYPE OF ADVERTISING WOULD BE...

YOUR COMMERCIAL IS STUPID! PLEASE REMOVE THE BEAT BOXING RAPPING/SINGING COMMERCIAL! CAN'T GET ANYMORE ANNOYING THAN THAT, I DON'T KNOW WHAT IDIOT THOUGHT THAT TYPE OF ADVERTISING WOULD BE COOL! IT'S NOT, TAKE IT OFF THE AIR!

 – About 4 weeks ago.

Please, please, please. Get a new commercial to replace that guy beat boxing. So frickin annoying...

Please, please, please. Get a new commercial to replace that guy beat boxing. So frickin annoying

 – About 4 weeks ago.

Get rid of the stupid fucking white guy beat boxing. Whoever came up this should be beaten within an inch of their life. So annoying...

Get rid of the stupid fucking white guy beat boxing. Whoever came up this should be beaten within an inch of their life. So annoying

 – About 4 weeks ago.

Cannot stand that freakin stupid rap spitting commercial by Charter. How ever thought that up should be fired. They have the most annoying commercials ever!...

Cannot stand that freakin stupid rap spitting commercial by Charter. How ever thought that up should be fired. They have the most annoying commercials ever!

 – About 4 weeks ago.

thanks for the 2 mb download speed charter. love ya...

thanks for the 2 mb download speed charter. love ya

 – About 4 weeks ago.

The last thing I would ever need to hear from Charters TV commercials is a moronic Caucasian spitting a nauseous, repugnant C-rap bewailing of their intended ploy to attract new customers. This type...

The last thing I would ever need to hear from Charters TV commercials is a moronic Caucasian spitting a nauseous, repugnant C-rap bewailing of their intended ploy to attract new customers. This type of dribble should be relegated only to BET, VICE, OWN or other black targeted stations and not for general public distribution. I seriously doubt that any of the pilgarlic creatures in control of Charters advertising division have ever actually listened to any the the lyrics contained within the majority of the C-rap vituperations Then again, those responsible may well be the very source of this deplorable ethnic ode.
Perhaps we should refer to Charters CEO, Mr. Thomas Rutledge as "Uncle Tom". Will Charter be the next one to display a commercial of interacially mixed couples joining the ranks of corporations falling prey to the "News Media's" tripe of "Modern America". Black or White!, NOT both!

 – About 4 weeks ago.

I am 70 yrs old. I somehow pressed the wrong button and got a PPV screen stating that I had just purchased a movie! I immediately tried to clear the accidental entry. Guess what? Yep, I was charged...

I am 70 yrs old. I somehow pressed the wrong button and got a PPV screen stating that I had just purchased a movie! I immediately tried to clear the accidental entry. Guess what? Yep, I was charged $13.79 for a program I did not watch or even see the name of the movie. Charter's "Customer Abuse Hot Line" basically told me that I made the choice and they would not remove the charges from my bill. What a wonderful service they offer to their 30 year plus customers. I give them a solid 9.5 on the 10 point scale of sucking. Yes, "Charter SpRECTUM" really does SUCK!

 – About 4 weeks ago.

I just want to complain about the stupid rap commercial!!!!!!!!!!!!!!! Whoever thought up this stupid ad needs to listen to it for 8 hours without stopping and see if they are still sane. I have...

I just want to complain about the stupid rap commercial!!!!!!!!!!!!!!! Whoever thought up this stupid ad needs to listen to it for 8 hours without stopping and see if they are still sane. I have never hated a commercial so much as to write about it. When its on I either mute or fast forward if I've taped the show or change the channel. I really don't like any of Charter's commercials, but this one is the worst! Please take this off the TV forever. Thank goodness I have Comcast because I would not do business with Charter just because of their commercials.

Hey maybe we can sue for harrassment!!!!!!
Chattanooga, TN USA

 – About 4 weeks ago.

No whole home DVR?! Only able to record 2 shows at a time?! Welcome to 2005! Get a clue Charter. How do they stay in business?...

No whole home DVR?! Only able to record 2 shows at a time?! Welcome to 2005! Get a clue Charter. How do they stay in business?

 – About 4 weeks ago.

They are liars. Charged me for cable service I don't have. Then they tell me if I had business internet it wouldn't always be down when I'm trying to work. They stayed the residential...

They are liars. Charged me for cable service I don't have. Then they tell me if I had business internet it wouldn't always be down when I'm trying to work. They stayed the residential rules state they can have it down as long as they want at any time. Total BS!

 – About 4 weeks ago.

Paying for 100mbit package and we never get over 45. Sometimes the speed drops so dramatically low that Youtube videos won't even load. Terrible services and so many problems. Fuck Charter....

Paying for 100mbit package and we never get over 45. Sometimes the speed drops so dramatically low that Youtube videos won't even load. Terrible services and so many problems. Fuck Charter.

 – About 4 weeks ago.

Charter customer for 20 years. Always contuining problems in so many areas. Price over doubles after your first year. They buy up competetion. They will be having call centers on the Phillipeans like...

Charter customer for 20 years. Always contuining problems in so many areas. Price over doubles after your first year. They buy up competetion. They will be having call centers on the Phillipeans like other companies. Typical corporate American overpriced franchise. In America, you must always pay more and more every year for stuff you need. I'm not gonna be like the others and tell Charter they suck. I am simply saying, Charter, I hate, loathe, and despise you!

 – About 4 weeks ago.

Well, my guide is unavailable damn near 50 percent of the time.
My signal was horrible during the Olympics, tiling in and out all the time.
And now I have been trying to watch an Episode...

Well, my guide is unavailable damn near 50 percent of the time.
My signal was horrible during the Olympics, tiling in and out all the time.
And now I have been trying to watch an Episode of Mr. Robot, that's been impossible.
3 times now, I've had to interrupt watching it to deal with LIFE stuff only to find out that when I return to it, it starts at the beginning AGAIN and AGAIN, even though I am selecting resume.
Can't fast forward, function disabled even though this episode is like 3 weeks old.

HORRIBLE, they are clueless up in this area.
O yea, and no NBA TV.

Time for a change, let's see what their Damage Control will have to say.

 – About 4 weeks ago.

Constant problems with the Internet! They can't ever seem to get it fixed. Way too overpriced for what you get. They make you wait several days when your internet is out to fix it. Another company...

Constant problems with the Internet! They can't ever seem to get it fixed. Way too overpriced for what you get. They make you wait several days when your internet is out to fix it. Another company needs to step in and give us another option for Internet, TV and Phone!!!!

 – About 4 weeks ago.

Constant problems with the Internet! They can't ever seem to get it fixed. Way too overpriced for what you get. They make you wait several days when your internet is out to fix it. Another company...

Constant problems with the Internet! They can't ever seem to get it fixed. Way too overpriced for what you get. They make you wait several days when your internet is out to fix it. Another company needs to step in and give us another option for Internet, TV and Phone!!!!

 – About 4 weeks ago.

Because my DVR guide search interface is from the 90's. I still have to search for a program scrolling through the entire roster of shows starting with the first letter of the program - DAY BY...

Because my DVR guide search interface is from the 90's. I still have to search for a program scrolling through the entire roster of shows starting with the first letter of the program - DAY BY DAY!!!!! They charge the same amount as every other cable company but provide me service from the LAST CENTURY. My friends with comcast have a remote control that you can speak into to search. On charter, I basically have to already know what day a program is on in order to search it. I call to complain and they act like they don't know what I'm talking about. Then want me to rate the operator, as if the operator is the problem. Charter sucks.

 – About 4 weeks ago.

Our deal was $150/mo. between the five of us who live here. I recently moved in, and they have been having issues since the beginning of the year. The price went up to $170/mo. The Internet will crap...

Our deal was $150/mo. between the five of us who live here. I recently moved in, and they have been having issues since the beginning of the year. The price went up to $170/mo. The Internet will crap out at least 10 times a day. Today it's done it 8 times within 2 hours. TWO HOURS. $170/mo. for cable and Internet? No way. Not worth it. Luckily we are getting rid of cable at the end of this month, so the bill is less. 0/10 not worth the price

 – About 4 weeks ago.

Their internet is garbage! Signal is constantly fading and dropping you. And when it does manage to stay connected the lag rate is unreal....

Their internet is garbage! Signal is constantly fading and dropping you. And when it does manage to stay connected the lag rate is unreal.

 – About 4 weeks ago.

The only thing you can expect to receive consistently from charter (fuck you charter) is your wifi cutting out EVERY 5 minutes. Called last week to have the problem fixed but guess what it just kept...

The only thing you can expect to receive consistently from charter (fuck you charter) is your wifi cutting out EVERY 5 minutes. Called last week to have the problem fixed but guess what it just kept on being shitty

 – About 1 Month ago.

My '12 month special' ran out. Thought they would give a shot at raising my bill about 40 a month. So I called and cancelled. Umm..what if we give you this deal..almost like yours and it's...

My '12 month special' ran out. Thought they would give a shot at raising my bill about 40 a month. So I called and cancelled. Umm..what if we give you this deal..almost like yours and it's $10 a month cheaper? NO. Ok, what if we give you this deal very similar and it's $20 a month cheaper. NO. Ok, what about this deal and it's only $2 a month more than you were paying.

They still got NO. Stop trying to squeeze your customers it makes you lose business. Thanks SLING... I have the only four cable channels I gave a crap about for a fraction the cost. Booyah.

 – About 1 Month ago.

No PAC 12 network. 3 fucking years you you assholes.
...

No PAC 12 network. 3 fucking years you you assholes.

 – About 1 Month ago.

This beatbox spitting commercial is so irritating I could strangle anyone associated with it. So repulsive and can't get away from it. Mail them your vomit!...

This beatbox spitting commercial is so irritating I could strangle anyone associated with it. So repulsive and can't get away from it. Mail them your vomit!

 – About 1 Month ago.

I'm just pasting what the guy before me said. Couldn't have said it better.
"Fuck you guys that commercial with the beat box rapper guy spitting all over is the worst."
...

I'm just pasting what the guy before me said. Couldn't have said it better.
"Fuck you guys that commercial with the beat box rapper guy spitting all over is the worst."

 – About 1 Month ago.

Fuck you guys that commercial with the beat box rapper guy spitting all over is the worst ...

Fuck you guys that commercial with the beat box rapper guy spitting all over is the worst

 – About 1 Month ago.

I live in Worcester, MA. I had cable issues for 3 years. They replaced the lines coming into the house 4 times, replaced cable modem over 12 times. They keep blaming the house but the problem is at...

I live in Worcester, MA. I had cable issues for 3 years. They replaced the lines coming into the house 4 times, replaced cable modem over 12 times. They keep blaming the house but the problem is at the pole and network. I had over 67 techs at the house. The last time I had internet was Thursday. They came to my house at 1:30 AM Friday. Banged on my window waking me up and wave at me. Then I found out my internet was disconnected. Saturday they came to check poles and asked for my cable modems to checkout and left. Sunday, they sent someone to my house to disconnect all grounds and walk around my house with a cable line tester with a 4foot cable connected, waving it in the air saying there is noise in the air. Also he noted that he can't check anything without cable modems. Monday, I called the supervisor Ron Morin of dispatch and he said that he does not know where the cable modems are. He informed me to call the police and file a theft report. Now I am get charged for internet service without any cable modems. The claims department can't do anything unless the police do something in which they will not. You would think that if the claims guy had notice that I called tech support over 2000 times and asked for a supervisor that someone would notice that there is something wrong. There was two separate lines, with two cable modems, with two PC's. The charter supervisor told me that you can't run more then one PC on a cable modem here. So the is one for email only and one for VPN to work. If I bandwidth check one modem it would effect the other line- no sense. I think its an amplifier issue. The Nabors are running into the same crap. I know a little. I am a Master Electrician and have a MS Electrical Engineering.

 – About 1 Month ago.

charter commercials have always been terrible but the rapping beat box one is the worst ever. Makes me think you folks think we are all stupid. Have to turn channel when that crap comes on....

charter commercials have always been terrible but the rapping beat box one is the worst ever. Makes me think you folks think we are all stupid. Have to turn channel when that crap comes on.

 – About 1 Month ago.

I just repeat what was said. It is so true:
Your commercials are absolutely the most annoying in the business. Terminate your ad partner immediately. When in the hell are you guys going to get...

I just repeat what was said. It is so true:
Your commercials are absolutely the most annoying in the business. Terminate your ad partner immediately. When in the hell are you guys going to get it? Your ads absolutely suck....

 – About 1 Month ago.

Your commercials are absolutely the most annoying in the business. Terminate your ad partner immediately. When in the hell are you guys going to get it? Your ads absolutely suck....

Your commercials are absolutely the most annoying in the business. Terminate your ad partner immediately. When in the hell are you guys going to get it? Your ads absolutely suck.

 – About 1 Month ago.

Dear Charter,
The stupid fuck of a wanna be Vanilla Ice rapper is the most annoying commercial yet. Id like to see somebody shove a 2x4 in his fucking pie hole to shut him the fuck up. Fuck you...

Dear Charter,
The stupid fuck of a wanna be Vanilla Ice rapper is the most annoying commercial yet. Id like to see somebody shove a 2x4 in his fucking pie hole to shut him the fuck up. Fuck you and your shit prizes for answering your surveys too. Next time you make a survey instead of asking how the tech on the phone was, why dont you ask customer what they think about Charter. Let me start by saying fuck you, you suck.

Sincerely yours from California

 – About 1 Month ago.

I thought I was the only one that hated that stupid raping idiot, I want to hang myself When that comercial comes on....

I thought I was the only one that hated that stupid raping idiot, I want to hang myself When that comercial comes on.

 – About 1 Month ago.

So I'm watching Netflix on my ps4, but trying to load anything on my phone doesn't work, let's not forget that it shuts off at like 1am every night for no apparent reason, it's better...

So I'm watching Netflix on my ps4, but trying to load anything on my phone doesn't work, let's not forget that it shuts off at like 1am every night for no apparent reason, it's better than frontier. But I am paying for quality that I was promised, but I ain't receiving it. Was promised 60mbs, but I'm lucky if I can get more than 10. Thanks charter

 – About 1 Month ago.

Great customer service, I feel sorry for the poor bastards who work there. Get a new router? What I have to get a new router each week they come out? My house WAS rewired, had to completely remove and...

Great customer service, I feel sorry for the poor bastards who work there. Get a new router? What I have to get a new router each week they come out? My house WAS rewired, had to completely remove and replace all cables because I did not trust them (there was a wire cut behind a panel, another was corroding).
Today, there is a STATEWIDE outage. Why? It's bad enough when I see a charter truck drive through my neighborhood, I already know I won't have internet for a day and when it comes back up, it will be sketchy for another day.
I called and asked why so crappy... outage. WTF does that mean? Obviously an outage means no service, my question is WHY? I pay $75 for internet and phone. They want me to add TV... great! Another lousy "service" I can pay for and not receive.
I can't switch companies, there is no other provider in my area! Century Link sends me an add once a month, I call them and tell them I want them. They say they do not offer internet, but I can have TV with them. (When these companies give away free TVs I might think about getting one.)
So here I sit with this "outage" that limits my usage. I can load a page in 5 minutes IF it does not time out. (Just google search for "charter sucks but the employees are nice tool 9.45 minutes, not seconds, MINUTES.... )
I feel so helpless! I am at the mercy of Charter.

 – About 1 Month ago.

"We don't carry modums on the truck, go to the local charter store to get one."

"We don't carry modums at the store, we will need to have a technician bring one on the...

"We don't carry modums on the truck, go to the local charter store to get one."

"We don't carry modums at the store, we will need to have a technician bring one on the truck."

 – About 1 Month ago.

"We don't carry modums on the truck, go to the local charter store to get one."

"We don't carry modums at the store, we will need to have a technician bring one on the...

"We don't carry modums on the truck, go to the local charter store to get one."

"We don't carry modums at the store, we will need to have a technician bring one on the truck."

 – About 1 Month ago.

When I first saw the latest "singing" commercial, I thought, "great, at least this one isn't nearly as bad as the rapping commercial." Now, I realize it is just as bad! When the...

When I first saw the latest "singing" commercial, I thought, "great, at least this one isn't nearly as bad as the rapping commercial." Now, I realize it is just as bad! When the spitting starts, which is about 2 - 3 time every 30 minutes on every channel, I grab for the remote to at least mute the TV, and I leave it muted for the rest of the commercials and usually halfway through the next few minutes of the program. First the rapper was making gang signs, then Charter puts on a commercial where they spit at you! Disgusting!

Someone ought to let Charter know that oversaturating the market with a commercial on every commercial break doesn't necessarily bring new customers in -- but it is guaranteed to run customers off! I just wish I had an alternative...

 – About 1 Month ago.

I was unaware that I was paying for no internet opposed to being online...

I was unaware that I was paying for no internet opposed to being online

 – About 1 Month ago.

Only a few complaints-I still pay by check and charters envelops have a open address window. You can look right through and see my name, address, phone number, payment amount and account number-great...

Only a few complaints-I still pay by check and charters envelops have a open address window. You can look right through and see my name, address, phone number, payment amount and account number-great security charter. I also wish for a dvr that will record more than two channels or at least be able to watch a third while the two are being recorded. And the poor guy in the commercial--sounds like a bug flew in his mouth and he can't spit it out fast enough. Other than that, from what I have read here, I must live in a good spot in the country. Charter cable never goes out and super fast internet speeds and super fast wifi. Even Netflix never has even a glitch and the wifi has to go through several walls to get to my box.

 – About 1 Month ago.

Charter hires idiots that they send out to the houses, just to tell them that they are not qualified to fix the problem, and that someone who is will be here next month. "Looks like you won't...

Charter hires idiots that they send out to the houses, just to tell them that they are not qualified to fix the problem, and that someone who is will be here next month. "Looks like you won't have tv, Internet, or telephone for the next 2-4 weeks". If AT&T was in my neighborhood I would pay double to get them.

 – About 1 Month ago.

Internet goes out ever 5 or 7 minutes like clockwork, yet the tech said there were "no issues" ...

Internet goes out ever 5 or 7 minutes like clockwork, yet the tech said there were "no issues"

 – About 1 Month ago.

Internet goes out ever 5 or 7 minutes like clockwork, yet the tech said there were "no issues" ...

Internet goes out ever 5 or 7 minutes like clockwork, yet the tech said there were "no issues"

 – About 1 Month ago.

We had a charter guy come in to check the crappy Internet, and it actually became better, but after a day, it just stopped working for 5 hours and I'm done with dis shiet...

We had a charter guy come in to check the crappy Internet, and it actually became better, but after a day, it just stopped working for 5 hours and I'm done with dis shiet

 – About 1 Month ago.

I have to turn the channel every time that horrible charter rap commercial comes on. I feel sorry for that guy who beat boxes. I hope charter paid him millions because that dummy just lost his acting...

I have to turn the channel every time that horrible charter rap commercial comes on. I feel sorry for that guy who beat boxes. I hope charter paid him millions because that dummy just lost his acting career in one commercial. He is fucking annoying, I'd be embarrassed if I was him!!!! They fucked his career!

 – About 1 Month ago.

Trying to watch Netflix with charter is a joke. All it does is cut out every 5 min....

Trying to watch Netflix with charter is a joke. All it does is cut out every 5 min.

 – About 1 Month ago.

Hooterville cable was much better cable than this amateur POS company. ...

Hooterville cable was much better cable than this amateur POS company.

 – About 1 Month ago.

UP Michigan for 2 weeks can't watch 2 minutes without cut out crap. When will this POS give what we pay for?...

UP Michigan for 2 weeks can't watch 2 minutes without cut out crap. When will this POS give what we pay for?

 – About 1 Month ago.

Charter cable is like taking a peek into a 20 year old time capsule. Their interface is gross, you can only see 5 channels on the list, they don't group the HDs together, it's completely...

Charter cable is like taking a peek into a 20 year old time capsule. Their interface is gross, you can only see 5 channels on the list, they don't group the HDs together, it's completely random. I have to use it because the new place i'm renting only allows for it but man what i would to go back to ATT Uverse or DirecTV. Even Time Warner (who I believe is now a charter company) is leaps beyond the 1997 technology.

 – About 1 Month ago.

Every time I try to watch a show or DVR one, it cuts out and you can't even understand what they are saying. When recording it stops whenever it feels like it. Usually half way through the show. I...

Every time I try to watch a show or DVR one, it cuts out and you can't even understand what they are saying. When recording it stops whenever it feels like it. Usually half way through the show. I am paying $175/month and the service is terrible!!!

 – About 1 Month ago.

They HATE other streaming devices.. Can't get ANY apps to work through Amazon Fire TV because Charter is the only major provider not to allow streaming to Amazon Fire, Roku, or any other streaming...

They HATE other streaming devices.. Can't get ANY apps to work through Amazon Fire TV because Charter is the only major provider not to allow streaming to Amazon Fire, Roku, or any other streaming device. Screw you charter and your monopolizing of our cable.

 – About 1 Month ago.

Twat...

Twat

 – About 1 Month ago.

All you stupid fucking ignorant charter subscribers why don't you try looking real hard at your own equipment and stop pointing a finger it always easier to blame someone else technicians are just...

All you stupid fucking ignorant charter subscribers why don't you try looking real hard at your own equipment and stop pointing a finger it always easier to blame someone else technicians are just doing there job just like any company of course there's shitty workers but remember all you stupid fucking customers shitty work starts with the shitty attitude you bring to the door when you answer and stop asking techs to wear boot overs in you dirty fucking houses that are complete shit holes

 – About 1 Month ago.

Penis,

That is all.

Sincerely,
McDick
...

Penis,

That is all.

Sincerely,
McDick

 – About 1 Month ago.

ON MY E-MAIL, CHARTER, AFTER REPEATED REQUESTS TO NOT SEND A COPY OF MY BILL VIA E-MAIL I AM STILL RECEIVING IT. AS A FORMER COMPUTER INST. I KNOW THAT YOUR INORMATION CAN BE STOLEN IN A...

ON MY E-MAIL, CHARTER, AFTER REPEATED REQUESTS TO NOT SEND A COPY OF MY BILL VIA E-MAIL I AM STILL RECEIVING IT. AS A FORMER COMPUTER INST. I KNOW THAT YOUR INORMATION CAN BE STOLEN IN A KEYSTROKE.
I HAVE RECEIVED REPEATED ASSURANCES THAT THEY WILL STOP THE PRACTICE.
ALL THE WHILE PAYING MY MAIL STATEMENT EACH MONTH.

 – About 1 Month ago.

Sunnyside, WA, USA

Aug 16, 2016 – About 1 Day ago.

GET. A. NEW. ROUTER! Most of these problems people have that they think is charter's problem is because the...

Sunnyside, WA, USA

Aug 16, 2016 – About 1 Day ago.

GET. A. NEW. ROUTER! Most of these problems people have that they think is charter's problem is because the people complaining either have a bad router, bad house wiring, bad wifi card, old wifi...

TO THIS GENTLEMANS STATEMENT. I INSTALLED RATHER MY DAUGHTER (WHO SCORED 2997 OUT OF A POSSIBLE 3000 PTS ON HER COMPUTER COURSES) INSTALLED A STATE OF THE ART, NEW - OUT OF THE BOX ROUTER. 2.5 & 5 gHz. I JUST HAD THE SAME PROBLEM OCCUR AS W/ MY PREVIOUS ROUTER; KNOCKING MY URL LINK OUT. AS AN ELECTRONICS INSTRUCTOR (RET), T.V.SERVICEMAN, AND AN AMATEUR RADIO OPERATOR FOR OVER 50 YRS., I AM SOMEWHAT FAMILIAR WITH ELECTRONICS & ITS APPLICATIONS. YOU SIR DO NOT KNOW WHAT YOU ARE TALKING ABOUT.

 – About 1 Month ago.


Charter August Survey


In just a few short questions, tell us about your experience with Charter.

Complete this survey to see the reward offers - they are all...


Charter August Survey


In just a few short questions, tell us about your experience with Charter.

Complete this survey to see the reward offers - they are all worth more than $70!










Do you feel like you're currently paying too much for your Charter internet connection?
Yes, way too much
Yes, I would like to pay less
No, the price is just right
I'm Not Sure


























































































2016 All Rights Reserved. This is an independent survey and marketing website which is not affiliated with or endorsed by Charter. This website does not claim to represent or own any of the trademarks, tradenames or rights associated with any of the offers which are the property of their respective owners who do not own, endorse, or promote this website. All images on this website are readily available in various places on the Internet and believed to be in public domain according to the U.S. Copyright Fair Use Act. NOTE - This website receives compensation in exchange for promoting third party offers and the free trial offers available on this page pay this website for orders placed. Once you decide to select an offer, keep in mind you will be billed an amount described in the offer's terms & conditions after the trial period ends unless you call to cancel. Depending on the offer, you may also be billed every 30 days for a new delivery of the product (you may cancel any time by calling the merchant). *Free trial offers require shipping and handling fees. See manufacturer's site for details as terms vary with offers. See important terms and conditions regarding this survey, site, and advertisement here.
IN SPITE OF THE B.S. ABOUT:
"2016 All Rights Reserved. This is an independent survey and marketing website which is not affiliated with or endorsed by Charter." ----- YOU ARE THE VEHICLE THAT CARRIES THIS PARASITE CAUSING LOSSES OF SERVICES WHILE IN PURSUIT OF INFORMATION OF A URL TARGETED BY US. WE DO NOT PAY FOR SERVICE (OR LACK OF) SUCH AS THIS SUPPLYS. IT IS FOISTED UPON US RANDOMLY AS WE USE THE SERVICE WE HAVE PAID FOR (A MONTH IN ADVANCE). AS I SEE OTHERS HAVE SIMILARLY COMPLAINED, AND ARE CONTINUING TO COMPLAIN ABOUT THE SAME PROBLEM; THAT SHOWS CHARTER'S TOTAL DISREGARD FOR THEIR CUSTOMERS.
RICH MORGAN GODFREY, IL






 – About 1 Month ago.

Most annoying commercials ever. Oh I forgot I am not the target customer, I have a brain.

Fuck you assholes for 4 years with no Pac 12 Network.

Only reason to not cut is...

Most annoying commercials ever. Oh I forgot I am not the target customer, I have a brain.

Fuck you assholes for 4 years with no Pac 12 Network.

Only reason to not cut is football.

 – About 1 Month ago.

Do these clowns actually try to make the most irritating commercials?? I would not even look at them to do any business based solely on these horrible commercials. Nice business model, clowns! Not...

Do these clowns actually try to make the most irritating commercials?? I would not even look at them to do any business based solely on these horrible commercials. Nice business model, clowns! Not surprised their internet and service sucks, BTW.

 – About 1 Month ago.

GET. A. NEW. ROUTER! Most of these problems people have that they think is charter's problem is because the people complaining either have a bad router, bad house wiring, bad wifi card, old wifi...

GET. A. NEW. ROUTER! Most of these problems people have that they think is charter's problem is because the people complaining either have a bad router, bad house wiring, bad wifi card, old wifi card, slow PC, defective Ethernet cable, bad wifi drivers, outdated wifi drivers.

 – About 1 Month ago.

I have been trying, completely in vain, to get customer service to help me figure out why when I try to watch anything on my laptop via Charter.net, I get perfect sound but no picture. It used to work...

I have been trying, completely in vain, to get customer service to help me figure out why when I try to watch anything on my laptop via Charter.net, I get perfect sound but no picture. It used to work fine. It's the same on my husband's computer, too. They transferred me 4 times, I had to repeat everything 4 times, and when finally, somebody gave me instructions (albeit wrong instructions), while I was away for the few moments it took to do what they said, they reported I was taking too long and ended the session. Had to start all over. I still don't fucking know what to do about the problem I'm having!!!!

 – About 1 Month ago.

Most Stupid commercials ever!!! I get so annoyed when they come on. Especially the one where the white guy is 'beat boxing'
...

Most Stupid commercials ever!!! I get so annoyed when they come on. Especially the one where the white guy is 'beat boxing'

 – About 1 Month ago.

I always, no matter what my ping, have a download speed of 2.2 Mbps, where downloads that should take much less time take hours to complete. Also, trying to record online gameplay footage can be...

I always, no matter what my ping, have a download speed of 2.2 Mbps, where downloads that should take much less time take hours to complete. Also, trying to record online gameplay footage can be rendered impossible due to the random spikes in ping that may occur, that I can only assume is random, unannounced maintenance. Ever since Time Warner was bought out here, it has been Hell. My apologies to Satan for the impolite analogy to his domain. Not even he deserves it.

 – About 1 Month ago.

My cable, Internet, and phones are down because of the lightning storm on the 13th. I was promised that day that I would have my services restored in 24 hours... then they tell me that I have to wait...

My cable, Internet, and phones are down because of the lightning storm on the 13th. I was promised that day that I would have my services restored in 24 hours... then they tell me that I have to wait until Monday... Then until Tuesday. How can you promise someone support within a time window and not give it? I have nothing right now, and I need my cable company to actually be helpful in this situation.

 – About 1 Month ago.

My cable, Internet, and phones are down because of the lightning storm on the 13th. I was promised that day that I would have my services restored in 24 hours... then they tell me that I have to wait...

My cable, Internet, and phones are down because of the lightning storm on the 13th. I was promised that day that I would have my services restored in 24 hours... then they tell me that I have to wait until Monday... Then until Tuesday. How can you promise someone support within a time window and not give it? I have nothing right now, and I need my cable company to actually be helpful in this situation.

 – About 1 Month ago.

My cable, Internet, and phones are down because of the lightning storm on the 13th. I was promised that day that I would have my services restored in 24 hours... then they tell me that I have to wait...

My cable, Internet, and phones are down because of the lightning storm on the 13th. I was promised that day that I would have my services restored in 24 hours... then they tell me that I have to wait until Monday... Then until Tuesday. How can you promise someone support within a time window and not give it? I have nothing right now, and I need my cable company to actually be helpful in this situation.

 – About 1 Month ago.

Download speed
29% @ 7.2Mbps
25.1% @ 13Mbps
13.9% @ 3.6Mbps
12.3% @ 23.6Mbps
7% @ 34.9Mbps
5.9% @ 49.2%
so 7% of the time I am @ 60Mbps or above, I pay for...

Download speed
29% @ 7.2Mbps
25.1% @ 13Mbps
13.9% @ 3.6Mbps
12.3% @ 23.6Mbps
7% @ 34.9Mbps
5.9% @ 49.2%
so 7% of the time I am @ 60Mbps or above, I pay for 60Mbps

Upload speed
84.7% @ 2.3Mbps
so 6% of the time I am @ or above 4Mbps, I pay for 4Mbps

Of course normal speed tests average your speed and this is what Charter goes by, so you may be only getting 2mbps DL most of the time but if their speed test shows an average speed which equals what you pay for by them spiking the speed for a second thats too bad, they will say, your speed is good, the quality of that speed doesnt matter...

 – About 1 Month ago.

Charter Disconnects every hour so if you dont mind having the worst internet out there...here is charter...

Charter Disconnects every hour so if you dont mind having the worst internet out there...here is charter

 – About 1 Month ago.

Charter's very own advertisements for their service just plain suck....

Charter's very own advertisements for their service just plain suck.

 – About 1 Month ago.

Fuck these guys...

Fuck these guys

 – About 1 Month ago.

If you interrupt my web browsing one more time with a pop up survey i will go back to at &t...

If you interrupt my web browsing one more time with a pop up survey i will go back to at &t

 – About 1 Month ago.

In the past, have usually been able to talk to Customer Retention to obtain a reasonable deal. Today, received notice of a 22% monthly price increase. Called 2 different agents and told that Charter...

In the past, have usually been able to talk to Customer Retention to obtain a reasonable deal. Today, received notice of a 22% monthly price increase. Called 2 different agents and told that Charter has eliminated CR and is increasing the dept. that hounds late payers. What kind of cockamamie business plan is that? After 12 yrs, we are cutting the cord.

KOEJJ

 – About 1 Month ago.

HATE ALL OF YOUR COMMERCIALS SO FAR!! They are so annoying I immediately turn the channel when this rapping carp one starts!!...

HATE ALL OF YOUR COMMERCIALS SO FAR!! They are so annoying I immediately turn the channel when this rapping carp one starts!!

 – About 2 months ago.

I hate the Charter commercials- I immediately change the channel when the dumbass dude starts beat boxing....

I hate the Charter commercials- I immediately change the channel when the dumbass dude starts beat boxing.

 – About 2 months ago.

Stop airing that stupid beat box commercial that lies about your reliable cable and internet. Mine hasn't worked all day. ...

Stop airing that stupid beat box commercial that lies about your reliable cable and internet. Mine hasn't worked all day.

 – About 2 months ago.

Charter needs competition other than Direct TV in upstate SC. ...

Charter needs competition other than Direct TV in upstate SC.

 – About 2 months ago.

Last night, my internet connection was down. This morning, I wake up to both Internet and cable being down. I think it's a shame that Charter doesn't acknowledge the issue via social media. I...

Last night, my internet connection was down. This morning, I wake up to both Internet and cable being down. I think it's a shame that Charter doesn't acknowledge the issue via social media. I checked their Twitter page and they were tweeting promotional items 12 hours ago -- I guess that was before the issues started happening across the country. Forget about calling in the issue because their phones are busy. I wish there was another option in my area besides satellite.

 – About 2 months ago.

Bad customer service experience. Added Charter package deal for $101. Called to pay the bill and balance owed was $147. This month it is $130. How is this possible. When I called customer service...

Bad customer service experience. Added Charter package deal for $101. Called to pay the bill and balance owed was $147. This month it is $130. How is this possible. When I called customer service she berated me because I didn't have an online account or bill in from of me. I just wanted the breakdown of the charges and she was talking so fast I couldn't understand. She would not listen to what I was asking then started talking disrespectfully telling me she already told me what I was asking her. Proceeded to tell me, I was the one talking disrespectfully. I just want the information and to understand the breakdown. In summary, Charter provides poor customer service.

 – About 2 months ago.

Checking their own outage map last night there was a massive one, all of Georgia, most of Alabama, part of North Carolina and maybe more. What blows my mind is how they prevent any news getting out...

Checking their own outage map last night there was a massive one, all of Georgia, most of Alabama, part of North Carolina and maybe more. What blows my mind is how they prevent any news getting out about it, or, as is sometimes the case, if it is a "DNS" problem, for which there is an almost simple solution (for the somewhat tech savvy). So, despite the breadth and duration of last night's (this morning's) outage, the public will never know WTF is happening.
Should we know? That's another question... it certainly isn't unreasonable...

 – About 2 months ago.

Charter is shit. Using my cellular data to post this because the wifi sucks so badly. Resetting my router doesn't even help. I took my MacBook Air to the Apple Store bc I was having trouble with...

Charter is shit. Using my cellular data to post this because the wifi sucks so badly. Resetting my router doesn't even help. I took my MacBook Air to the Apple Store bc I was having trouble with FaceTime saying I have no camera and my Mac running slow. Turns out it's just the fucking shitty wifi charter provides us with.

 – About 2 months ago.

Over an hour now. Had a brief 2 minute connection before it crashed again. Can't send my document to my assistant....

Over an hour now. Had a brief 2 minute connection before it crashed again. Can't send my document to my assistant.

 – About 2 months ago.

Over an hour now. Had a brief 2 minute connection before it crashed again. Can't send my document to my assistant....

Over an hour now. Had a brief 2 minute connection before it crashed again. Can't send my document to my assistant.

 – About 2 months ago.

I live in 29349 is well charter is the worst company that I've ever had to deal with their frequent outages it is getting ridiculous. No reason for her to be out...

I live in 29349 is well charter is the worst company that I've ever had to deal with their frequent outages it is getting ridiculous. No reason for her to be out

 – About 2 months ago.

I am so sick of Charter one going down at random, but usually at peak times, like prime time TV and mid-morning inet. My bill doubled, and after 5 years, they basically told me "if you don't...

I am so sick of Charter one going down at random, but usually at peak times, like prime time TV and mid-morning inet. My bill doubled, and after 5 years, they basically told me "if you don't like it, cancel."

 – About 2 months ago.

I just went through a lengthy process to setup this damned Roku to watch the Olympics just to have it tell me afterwards that I don't have it as part of my subscription. WTF? That is the reason...

I just went through a lengthy process to setup this damned Roku to watch the Olympics just to have it tell me afterwards that I don't have it as part of my subscription. WTF? That is the reason that I have Charter in the first place.

 – About 2 months ago.

Wow, I had Charter 8 years ago, moved back to the U.S., guess what they improved on their TV interface >> NOTHING!! It still looks and feel like freaking 1990 (they were ALREADY behind the times). I...

Wow, I had Charter 8 years ago, moved back to the U.S., guess what they improved on their TV interface >> NOTHING!! It still looks and feel like freaking 1990 (they were ALREADY behind the times). I pay ~$110 a month (TV+net) and even basic educational shows are up another Tier?? F this noise...

 – About 2 months ago.

charter service is the worst
OVPNO8FGF8
GLZEW
QMNIO...

charter service is the worst
OVPNO8FGF8
GLZEW
QMNIO

 – About 2 months ago.

I agree charter service is the worst. Now is the only time i look forward to watch Olympics but all channels down. Also problems with internet so cannot stream. ...

I agree charter service is the worst. Now is the only time i look forward to watch Olympics but all channels down. Also problems with internet so cannot stream.

 – About 2 months ago.

Charter needs to get there act together! We were relocated and I have had more issues in 1 year than in all my years with any other company. They need to either update there products and services or...

Charter needs to get there act together! We were relocated and I have had more issues in 1 year than in all my years with any other company. They need to either update there products and services or stop forming a monopoly and let other copies with better systems into the area. I have issues several times a month, have had techs cone out and still having issues. When I call no explanation or let me credit your account just oh well it doesn't work. Such a huge inconvenience and so frustrating!!! Tired of wasting money! And it goes up every year?!?! Other companies have loyalty and while it may go up, they help you out and you are willing to pay a bit more for better quality and service!! Sorry for the rant... Douglas, MA.

 – About 2 months ago.

If you are resetting your router every few hours then it is NOT Charter that has the problem, it is your router.

I worked at Charter for years and some areas did have ongoing problems,...

If you are resetting your router every few hours then it is NOT Charter that has the problem, it is your router.

I worked at Charter for years and some areas did have ongoing problems, but many customers called us everyday with problems that had nothing whatsoever to do with our service.

I wouldn't recommend Charter simply because I have seen too many problem areas but if resetting your router fixes the issue, then it is not your ISP that is at fault. I'd buy a new router if it happened to me.

Thanks and Happy Surfing

 – About 2 months ago.

I wish Charter wasn't the only cable company in my zip. They are horrible! Most of the time cable "goes down" ir the company "resets" the single is during prime time. The company...

I wish Charter wasn't the only cable company in my zip. They are horrible! Most of the time cable "goes down" ir the company "resets" the single is during prime time. The company doesn't care because they have no competition.

 – About 2 months ago.

Be careful, they advertise 60 megaBITS/second for their internet speeds, which is really 7.5 megabytes/second. Now split that between all your actives devices that run off your wifi, and you'll...

Be careful, they advertise 60 megaBITS/second for their internet speeds, which is really 7.5 megabytes/second. Now split that between all your actives devices that run off your wifi, and you'll see why it's a shit service.

 – About 2 months ago.

CHARTER IS AT THE BOTTOM OF ISPs....I HAVE TO RESET MY ROUTER EVERY FEW HOURS...
RUN..!!!..DON'T WALK AWAY FROM THESE CRAP ISP......
...

CHARTER IS AT THE BOTTOM OF ISPs....I HAVE TO RESET MY ROUTER EVERY FEW HOURS...
RUN..!!!..DON'T WALK AWAY FROM THESE CRAP ISP......

 – About 2 months ago.

The TV service is very antiquated, the Internet service goes out a lot and I have to reset my router, I don't have their phone service but I'm sure there would be some kind of problem with...

The TV service is very antiquated, the Internet service goes out a lot and I have to reset my router, I don't have their phone service but I'm sure there would be some kind of problem with that as well

 – About 2 months ago.

Sorry that got posted twice and I am in downtown St. Louis not St. Charles...

Sorry that got posted twice and I am in downtown St. Louis not St. Charles

 – About 2 months ago.

I HATE my cable box / DVR interface and from what I see about their new interface it's not going to be nearly as good as Comcast. When I visit people with Comcast Xfinity I am blown away. It...

I HATE my cable box / DVR interface and from what I see about their new interface it's not going to be nearly as good as Comcast. When I visit people with Comcast Xfinity I am blown away. It really makes me hate my cable service from Charter more than I already do. Comcast Xfinity X1 has got to be the premier cable service anywhere. Charter just sits and collects money and has no interest in innovation at all. Comcast has their own network also, Charter uses Level 3 communications so there a reseller for long-distance service. That can't be economical paying somebody that pays somebody else.

 – About 2 months ago.

I HATE my cable box / DVR interface and from what I see about their new interface it's not going to be nearly as good as Comcast. When I visit people with Comcast Xfinity I am blown away. It...

I HATE my cable box / DVR interface and from what I see about their new interface it's not going to be nearly as good as Comcast. When I visit people with Comcast Xfinity I am blown away. It really makes me hate my cable service from Charter more than I already do. Comcast Xfinity X1 has got to be the premier cable service anywhere. Charter just sits and collects money and has no interest in innovation at all. Comcast has their own network also, Charter uses Level 3 communications so there a reseller for long-distance service. That can't be economical paying somebody that pays somebody else.

 – About 2 months ago.

Charter sucks my nuts! Tv guide and DVR is straight out of 1985 my DVR has crashed many times leaving me with none of my recorded shows, on top of that my bill has increased randomly, more expensive...

Charter sucks my nuts! Tv guide and DVR is straight out of 1985 my DVR has crashed many times leaving me with none of my recorded shows, on top of that my bill has increased randomly, more expensive to get rid of home phone which we don't need??! Wtf is wrong with these people

 – About 2 months ago.

Here is how crappy Charter is, dont believe any of the regular speed tests that give you a rough average with no details....

We pay for 60 down and 4 up because where we are thats the...

Here is how crappy Charter is, dont believe any of the regular speed tests that give you a rough average with no details....

We pay for 60 down and 4 up because where we are thats the highest there is with unlimited data since I have a Facebooking wife and game playing kid.

Here is the actual speed / consistency breakdown I get from a test I ran @ Visualware (its free)

Percentage of Time @ Achieved Download Speed
(effective bandwidth total = 88Mbps)

32% @ 7.3Mbps

24.2% @ 12.6Mbps

18.8% @ 3.6Mbps

8.7% @ 23.4Mbps

5.3% @ 35Mbps

4.7% @ 180Mbps

4.01% @ 48.2Mbps

.9% @ 70.2Mbps

So I am under my 60Mbps for 93% of the time, but the up spikes make the average reach my 60Mbps

Percentage of Time @ Achieved Upload Speed
(effective bandwidth total = 4.3Mbps)

82% @ 2.4Mbps

9.63% @ 5.9Mbps

.4% @ 12.2Mbps

So I am under my 4Mbps for 82% of the time but the up spikes make the average reach my 4Mbps

The consistency is the real issue with Charter and as long as their speed test has you reaching that average 60/4 or whatever you pay for there is nothing they will do....

 – About 2 months ago.

Saint Louis, MO

Unfortunately, Charter is truly THE only option in my zip code (other than cellular and is the only ISP with decent speed (15+mbps) is Charter. I guess I don's have...

Saint Louis, MO

Unfortunately, Charter is truly THE only option in my zip code (other than cellular and is the only ISP with decent speed (15+mbps) is Charter. I guess I don's have it as bad as others - at least my iTunes, netflix and every other streaming service works like a champ (for now).

 – About 2 months ago.

Talk about NET NEUTRALITY - I am convinced that Charter.net here in Saint Louis actively blocks MLB and NHL content over their network. No joke. No MLB or NHL apps will stream live games on...

Talk about NET NEUTRALITY - I am convinced that Charter.net here in Saint Louis actively blocks MLB and NHL content over their network. No joke. No MLB or NHL apps will stream live games on apple tv or mobile device (while connected to home network). The minute I turn off wifi on phone, and BOTH apps work like a champ over 4g LTE.

The final straw: MLB and NHL does not work on XBOX either (via home network). I cannot believe the ball sucking bullshit - and of course, nobody is talking about this type of anti-competitive bush-league bullshit stuff that Charter does.

 – About 2 months ago.

Talk about NET NEUTRALITY - I am convinced that Charter.net here in Saint Louis actively blocks MLB and NHL content over their network. No joke. No MLB or NHL apps will stream live games on...

Talk about NET NEUTRALITY - I am convinced that Charter.net here in Saint Louis actively blocks MLB and NHL content over their network. No joke. No MLB or NHL apps will stream live games on apple tv or mobile device (while connected to home network). The minute I turn off wifi on phone, and BOTH apps work like a champ over 4g LTE.

The final straw: MLB and NHL does not work on XBOX either (via home network). I cannot believe the ball sucking bullshit - and of course, nobody is talking about this type of anti-competitive bush-league bullshit stuff that Charter does.

 – About 2 months ago.

Pac 12 network is 4 years old and Charter still is negotiating. What in the fuck is wrong with you people? How can any business be so stupid and still be alive? Oh I forgot, it is called a monopoly...

Pac 12 network is 4 years old and Charter still is negotiating. What in the fuck is wrong with you people? How can any business be so stupid and still be alive? Oh I forgot, it is called a monopoly

Come on Apple get the Pac 12 so I can be done with these assholes.

 – About 2 months ago.

Pieces of shit...

Pieces of shit

 – About 2 months ago.

Can't play a single damn game or watch anything on Netflix. Fuck your fucking service. Fuck. You....

Can't play a single damn game or watch anything on Netflix. Fuck your fucking service. Fuck. You.

 – About 2 months ago.

Holy fuck can't even play 1 game . Internet crashes everyday what the fucj...

Holy fuck can't even play 1 game . Internet crashes everyday what the fucj

 – About 2 months ago.

Anyone else in the 29349 area that is experiencing frequent Charter internet outages???? ...

Anyone else in the 29349 area that is experiencing frequent Charter internet outages????

 – About 2 months ago.

If you're complaining about your internet speed stop being cheap and rent a router it's only $5 more you can't get you 60 Mbps because you want to use a router you bought from goodwill...

If you're complaining about your internet speed stop being cheap and rent a router it's only $5 more you can't get you 60 Mbps because you want to use a router you bought from goodwill that can't hAndle the speed 🙄

 – About 2 months ago.

If you're complaining about your internet speed stop being cheap and rent a router it's only $5 more you can't get you 60 Mbps because you want to use a router you bought from goodwill...

If you're complaining about your internet speed stop being cheap and rent a router it's only $5 more you can't get you 60 Mbps because you want to use a router you bought from goodwill that can't hAndle the speed 🙄

 – About 2 months ago.

We changed from AT&T to Charter several months ago because if several problems with AT&T, one of the reasons being signal interruption daily and for long periods of time. Well, guess what!!! Same...

We changed from AT&T to Charter several months ago because if several problems with AT&T, one of the reasons being signal interruption daily and for long periods of time. Well, guess what!!! Same freakin' prob with charter. The signal is f***** up for long periods of time almost EVERY day!!! I now believe that there is no good cable TV provider. They ALL suck and there is NEVER a credit for the liusy service. In fact, we actually PAY them to be crappy!!!!

 – About 2 months ago.

How can someone in the advertising biz be sooooo bad at advertising??????
Those non-stop song and dance numbers are the most fucking obnoxious little ditties on the face of the planet!
Do...

How can someone in the advertising biz be sooooo bad at advertising??????
Those non-stop song and dance numbers are the most fucking obnoxious little ditties on the face of the planet!
Do you suppose they live in those little boxes they rent to us?

 – About 2 months ago.

How can someone in the advertising biz be sooooo bad at advertising??????
Those non-stop song and dance numbers are the most fucking obnoxious little ditties on the face of the planet!
Do...

How can someone in the advertising biz be sooooo bad at advertising??????
Those non-stop song and dance numbers are the most fucking obnoxious little ditties on the face of the planet!
Do you suppose they live in those little boxes they rent to us?

 – About 2 months ago.

I detest every Charter commercial. Who in the world is the dufus who comes up with them! They all have the same annoying under beat sp it has to be the same person. Maybe the CEO's son-In-law...

I detest every Charter commercial. Who in the world is the dufus who comes up with them! They all have the same annoying under beat sp it has to be the same person. Maybe the CEO's son-In-law because this is the only job the moron can get. The button on the remote 'mute' is now marked Charter. Get a clue people!

 – About 2 months ago.

1) Charter barely integrates with the Outlook email client, and Charter refuses to provide tech support for Outlook. Just discovered 14 unsent emails in the outbox on my MacBook. Unacceptable; two...

1) Charter barely integrates with the Outlook email client, and Charter refuses to provide tech support for Outlook. Just discovered 14 unsent emails in the outbox on my MacBook. Unacceptable; two were time-sensitive.

2) Charter does not offer an email client app for iPhone. The Charter Spectrum app is exemplary of the digital customer experience circa 2000.

DEAR CHARTER: Replace your CMO and/or CDO. If you can't play in the sandbox with iOS and MS Office, Spectrum Digital will fade away.

 – About 2 months ago.

I'm regretting ever going with Charter, the customer service sucks had problems with the service since day one, 4 months later they only want to give me a 18.41 credit! Highway robbery! I'm...

I'm regretting ever going with Charter, the customer service sucks had problems with the service since day one, 4 months later they only want to give me a 18.41 credit! Highway robbery! I'm going to cancel my non working, but fully paid for cable and internet!
I certainly can't order a steak take a bite and refuse to pay for all of it! That's how I feel about the lack of services rendered from Charter Spectrum! Awful services but expected to pay full price!

 – About 2 months ago.

.0.86 mb/s.. not acceptable....

.0.86 mb/s.. not acceptable.

 – About 2 months ago.

Charter cable installer sucks! I am an 80 year old disabled woman in an assisted living facility. My room mate had cable installed.
The man said the cable would go on the floor behind my...

Charter cable installer sucks! I am an 80 year old disabled woman in an assisted living facility. My room mate had cable installed.
The man said the cable would go on the floor behind my furniture. He said he would pull the cable taut. He moved my furniture out from the wall. He did not put it back. The cable is not down on the floor. It is not taut.

Due to serious back problems it will be weeks before I can put my furniture back against the wall.
I can not bend to get the cable down on the floor. It is on top of some of my belongings. I wish I could find that SOB and give him a hard wack in the balls.

I'm a retired R.N. and gave service all my adult life.
No good service from this guy. Charter takes the money and hires shitty installers. I should have taken his name.

No way to leave Charter feedback, that figures.

 – About 2 months ago.

60 Mbps?
More like 0.6 Mbps....

60 Mbps?
More like 0.6 Mbps.

 – About 2 months ago.

Pay for 60 mbs, but can't even get 1....

Pay for 60 mbs, but can't even get 1.

 – About 2 months ago.

Why is email so slow?...

Why is email so slow?

 – About 2 months ago.

Internet down for random periods literally EVERY DAY. This is ridiculous...

Internet down for random periods literally EVERY DAY. This is ridiculous

 – About 2 months ago.

rates are outrageous , service sucks, even trying to add a second email addy is impossible i hate charter i'm about to throw my computer out the window ...

rates are outrageous , service sucks, even trying to add a second email addy is impossible i hate charter i'm about to throw my computer out the window

 – About 2 months ago.

First experience with Charter in the Outer Banks, North Carolina. It is AWFUL! Internet disconnects or randomly gets VERY slow (slower than dial-up). TV frequently disconnects or freezes up. Wow -...

First experience with Charter in the Outer Banks, North Carolina. It is AWFUL! Internet disconnects or randomly gets VERY slow (slower than dial-up). TV frequently disconnects or freezes up. Wow - how does Charter stay in business providing such awful service?

 – About 2 months ago.

Terrible performance by Spectrum.
Think UNRELIABLE even for network programming.
Called: we'll try to get back in 48 hours !

Hasn't worked consistently in 1 1/2...

Terrible performance by Spectrum.
Think UNRELIABLE even for network programming.
Called: we'll try to get back in 48 hours !

Hasn't worked consistently in 1 1/2 years.

I'm cheap but this is junk.

 – About 2 months ago.

Dumbest commercials ever - I think they deliberately make the commercials as annoying as possible so people subscribe to more cable channels to get away from them! What other reason would they make...

Dumbest commercials ever - I think they deliberately make the commercials as annoying as possible so people subscribe to more cable channels to get away from them! What other reason would they make such irritating commercials? There's no target audience for this kind of stupid!

 – About 2 months ago.

I swear if I see that beat box white guy again I'm switching to satellite. WTF kind of marketing fool said this is good? Gonna lose me over your attempt to grow business...too funny. Find a new...

I swear if I see that beat box white guy again I'm switching to satellite. WTF kind of marketing fool said this is good? Gonna lose me over your attempt to grow business...too funny. Find a new career.

 – About 2 months ago.

FUCK charter man all it does it disconnect and be slow. I'm seriously about to throw the fucking router across the room because of how infuriating it is. The Internet is slow and it doesn't...

FUCK charter man all it does it disconnect and be slow. I'm seriously about to throw the fucking router across the room because of how infuriating it is. The Internet is slow and it doesn't cover that much area and it isn't stable. The service providers don't care at all and they only care about money. Praying for fios to come down to where I'm at cuz I am about to fucking snap

 – About 2 months ago.

This charter shit needs to be fucking eliminated from broadcasting. From the beatbox white boy ass clown all the way back to the Harley riding douche bags, the commercials make me want to kill my tv....

This charter shit needs to be fucking eliminated from broadcasting. From the beatbox white boy ass clown all the way back to the Harley riding douche bags, the commercials make me want to kill my tv. The real killer is I don't even live in their fucking region yet I am burdened with their bullshit ads. How an ad firm can churn out such obnoxious dreck and stay in business is beyond my understanding.

If I did have the misfortune to be saddled with using them as a sevice provider you can damn sure believe I would be dragging my tv outside and beating the shit out of it with a sledge hammer.

Fuck you charter, and fuck your ad agency for assaultng my intelligence.

 – About 2 months ago.

I hate that insipid singing commercial, but I hate ALL of Charter/Spectrum's commercials. Seriously, when EVERY THIRD AD on every channel is from your cable provider, they're not looking for...

I hate that insipid singing commercial, but I hate ALL of Charter/Spectrum's commercials. Seriously, when EVERY THIRD AD on every channel is from your cable provider, they're not looking for new customers, they're desperate to keep existing ones. If Charter didn't price-gouge and run those mindless ads, they probably wouldn't have such a problem keeping customers.

 – About 2 months ago.

m none too pleased with their service, but I WOULD NEVER CONSIDER SWITCHING TO CHARTER, just because of their commercials....

m none too pleased with their service, but I WOULD NEVER CONSIDER SWITCHING TO CHARTER, just because of their commercials.

 – About 2 months ago.

STOP THAT COMMERCIAL!! Whoever decided to make that and the people that approved it should be FIRED! Great way to get people to turn the channel. ...

STOP THAT COMMERCIAL!! Whoever decided to make that and the people that approved it should be FIRED! Great way to get people to turn the channel.

 – About 2 months ago.

Charter purely sucks donkey. I am gettin 34 Mbps and still lag out of the party and the game!!! You call yourself the best with your so called high speed "Spectrum". This provider has no idea...

Charter purely sucks donkey. I am gettin 34 Mbps and still lag out of the party and the game!!! You call yourself the best with your so called high speed "Spectrum". This provider has no idea what's going on and yet they are calling you every other day wanting to buy their crappy cable tv. I will stick with DISH knowing I will get high quality tv. If you want me to stick with u guys forever, I suggest you guys start stepping up your game cause' right now, I think a mentally disabled deer could run a better service than u dummy's. Have a nice day! Btw While your sleeping in your chair at your office getting paid by the hour, I'm gonna sit here and suffer from the torture you provide us! :)

 – About 2 months ago.

Charter TV Commercials: Making White People look, talk, dance and act Black. This alone prevents me from leaving DISH network...

Charter TV Commercials: Making White People look, talk, dance and act Black. This alone prevents me from leaving DISH network

 – About 2 months ago.

TV service is unreliable. Internet is mediocre at best. On Demand is a waste of everyone's time and should be fixed or eliminated entirely. Commercials appear to have to been choreographed by a...

TV service is unreliable. Internet is mediocre at best. On Demand is a waste of everyone's time and should be fixed or eliminated entirely. Commercials appear to have to been choreographed by a school trying to do a parody of high school musical. Commercials continue to get worse and make me question Charter more on the way my rates rise drastically every year, yet services do not get better.

 – About 2 months ago.

PLEASE for everyone's sanity stop playing that stupid rap/acapella commercial! I change it everytime it comes on! Sooo annoying!!...

PLEASE for everyone's sanity stop playing that stupid rap/acapella commercial! I change it everytime it comes on! Sooo annoying!!

 – About 2 months ago.

I can't STAND Charter! Their internet always goes down and I have to plug and unplug the fucking router. And worst of all are their pathetic commercials with singing fucktards! Have to change the...

I can't STAND Charter! Their internet always goes down and I have to plug and unplug the fucking router. And worst of all are their pathetic commercials with singing fucktards! Have to change the channel each time those wannabe singers come on....I would be utterly embarrassed to have partaken in shit commercials like that. Fuck you Charter, your monopoly and your obnoxious commercials!!!!!!

 – About 2 months ago.

Every day a channel goes down and they can't solve it. The channel will tile until it just goes black. They won't take responsibility or give me any reimbursement. This is a perfect reason...

Every day a channel goes down and they can't solve it. The channel will tile until it just goes black. They won't take responsibility or give me any reimbursement. This is a perfect reason to cut the cord!!! Can't see anything anyway...no picture and the techs are useless!

 – About 2 months ago.

Charter can suck a fat dick and their stupid monopoly fan go to hell....

Charter can suck a fat dick and their stupid monopoly fan go to hell.

 – About 2 months ago.

Charter blows, I'm so sick of completely unreliable service that goes down at least once a month
You pricks need to start compensating people for when your shit goes down.

Blow...

Charter blows, I'm so sick of completely unreliable service that goes down at least once a month
You pricks need to start compensating people for when your shit goes down.

Blow me, Charter.

 – About 2 months ago.

I am a charter subscriber, and I like charter, but they really have messed up the commercial for their internet. This one with the young man making odd rapp sounds is really bad. I too mute the TV...

I am a charter subscriber, and I like charter, but they really have messed up the commercial for their internet. This one with the young man making odd rapp sounds is really bad. I too mute the TV when it comes on. It's really annoying and stupid. Please take it off the air.

Suzanne, Hoover, AL

 – About 2 months ago.

if someone eats shit they may be willing to put up with fart face charter dude. Put a baseball cap on his head backwards so he looks as stupid as he sounds. I hope to god he was well paid because he...

if someone eats shit they may be willing to put up with fart face charter dude. Put a baseball cap on his head backwards so he looks as stupid as he sounds. I hope to god he was well paid because he will need a large personal safety staff if he is ever around me. Bet he votes liberal. Ohh wait bet he is dumber than that, he could be bern time.

 – About 2 months ago.

These commercials are the worst EVER.. every one is as bad/worse as the last.. I want to punch that prick making farting noises with his face under the illusion it's some kind of cool music and...

These commercials are the worst EVER.. every one is as bad/worse as the last.. I want to punch that prick making farting noises with his face under the illusion it's some kind of cool music and waving his hands around like a hip hop rapper or something. I already have Charter, so why do I have to be exposed to this complete, utter shite!! - Dear Charter... FUCK OFF!

 – About 2 months ago.

Worst commercials in the history of TV!...

Worst commercials in the history of TV!

 – About 2 months ago.

FUCK YOU CHARTER!!! FUCK YOU AND YOUR MONOPOLY YOU PIECE OF SHIT! CAN'T PLAY SINGLE GAME ONLINE BECAUSE OF YOUR SHITTY ASS SO CALLED SERIVICE. FUCK. YOU....

FUCK YOU CHARTER!!! FUCK YOU AND YOUR MONOPOLY YOU PIECE OF SHIT! CAN'T PLAY SINGLE GAME ONLINE BECAUSE OF YOUR SHITTY ASS SO CALLED SERIVICE. FUCK. YOU.

 – About 2 months ago.

CHARTER GO TO FUCKING HELL PIECE OF SHIET...

CHARTER GO TO FUCKING HELL PIECE OF SHIET

 – About 2 months ago.

I HOPE CHARTER'S CEO GETS CANCER FUCK THAT DUDE I HOPE HE SUCK HIS MAMA'S DICK HOLE BITCH FUCKING HELL NIGG ASS SHIET...

I HOPE CHARTER'S CEO GETS CANCER FUCK THAT DUDE I HOPE HE SUCK HIS MAMA'S DICK HOLE BITCH FUCKING HELL NIGG ASS SHIET

 – About 2 months ago.

I will never use charter just because their commercials are so f******g annoying! I mute the tv every time they come on....

I will never use charter just because their commercials are so f******g annoying! I mute the tv every time they come on.

 – About 2 months ago.

Works my wallet like a speed bag yet goes up and down like a cheap whore every night for the past 6 months straight. Fucking charter, man....

Works my wallet like a speed bag yet goes up and down like a cheap whore every night for the past 6 months straight. Fucking charter, man.

 – About 2 months ago.

While playing games like CS:GO, ping will instantly shoot up to 260-1600. Getting 20mbps down instead of the 60 we're paying for. Absolutely horrible and unreliable ...

While playing games like CS:GO, ping will instantly shoot up to 260-1600. Getting 20mbps down instead of the 60 we're paying for. Absolutely horrible and unreliable

 – About 2 months ago.

I am going insane because of Charter's last two stupid commercials. I actually carry the remote in my pocket around the house in case they come on and I ZAP them. This attempt at some sort of...

I am going insane because of Charter's last two stupid commercials. I actually carry the remote in my pocket around the house in case they come on and I ZAP them. This attempt at some sort of music must be targeted at someone 15 or so. Now let me ask you something, Charter, do you think these are the people buying your service (if there are any)? Wouldn't your marketing department think something like "Aha!! Older people watch a lot more TV than teenagers.. They are too busy texting and playing video games and no amount of mind wrenching terrible attempts at something anywhere near music are going to pull them away. They don't have any money anyway!!!

Just like the stupid car commercials, I'm taking my millions and going to spend them at places who have some dignity; those who don't run me off with painful repetitive ignorant bad rap.


OA2OZ

 – About 2 months ago.

First of all, I stopped using Charter a year ago because the service sucked, and one of their reps lied to me. Out and out lied about a discount he offered.
But that's not why I'm...

First of all, I stopped using Charter a year ago because the service sucked, and one of their reps lied to me. Out and out lied about a discount he offered.
But that's not why I'm writing...
Their TV ads are as obnoxious as the Liberty Mutual ads. Make that even more obnoxious. The mostly white beat box rap thing has got me looking for the f**king remote every time it's on. My wife actually screamed at me to turn it off from the kitchen the other day.
And to think I threw money at the bastards for 25 years before getting TDS at half the price and flawless TV and Internet.
Charter sux.

 – About 2 months ago.

Got Spectrum service about two months ago, merged with Time Warner. Wow, talk about false advertising. Internet is much slower then even DSL but they promise 50MIPS. TV service is also horrible. They...

Got Spectrum service about two months ago, merged with Time Warner. Wow, talk about false advertising. Internet is much slower then even DSL but they promise 50MIPS. TV service is also horrible. They tell you to reboot cable box, 15 minutes later box comes back on with same trouble. Worst company ever, why are these companies allowed to lie about improved service when asking for mergers but fail to deliver on said promises

 – About 2 months ago.

Goes out around 9pm and 3am EVERY SINGLE DAY...

Goes out around 9pm and 3am EVERY SINGLE DAY

 – About 2 months ago.

Goes out around 9pm and 3am EVERY SINGLE DAY...

Goes out around 9pm and 3am EVERY SINGLE DAY

 – About 2 months ago.

If the marketing director of charter were here I would strangle them to the "music" on their new commercial. Maybe poke them with something each time another idiot chimes in with their layer...

If the marketing director of charter were here I would strangle them to the "music" on their new commercial. Maybe poke them with something each time another idiot chimes in with their layer of the song. Omg...how could this type of ad be anything but negative?

 – About 2 months ago.

Called to get some cable channels. They saud I needed my 20 digit acct #. didn't have it, so they transferred me to a used car salesman type. Turns out he didn't need the acct # either - he...

Called to get some cable channels. They saud I needed my 20 digit acct #. didn't have it, so they transferred me to a used car salesman type. Turns out he didn't need the acct # either - he just wanted to go into his sales pitch, like a robot, instead of talking normal to me.
Hey democrats, this is what you get with monopolies and government regulations, both of which you seem to love.

 – About 2 months ago.

Fuck Charter and Thomas Rutledge. The piece of shit is robbing millions by having overloaded servers and not spending anything to upgrade their fucking network. They claim they are, but I've had...

Fuck Charter and Thomas Rutledge. The piece of shit is robbing millions by having overloaded servers and not spending anything to upgrade their fucking network. They claim they are, but I've had technicians tell me they're working with technology from the FUCKING 1990s. All they can do is shitty patch jobs and Charter refuses to invest billions into upgrading their network. The longer they wait the more that bill will rise! Dip shit needs to go ahead and fucking retire already he looks like fucking Bernie Sanders

 – About 2 months ago.

I am so sick of you charter, first I 70 a month while every I know pays 50??? Second I can't even watch netflix when I'm the only person in my own house using the WiFi. Trust me I've...

I am so sick of you charter, first I 70 a month while every I know pays 50??? Second I can't even watch netflix when I'm the only person in my own house using the WiFi. Trust me I've checked to make sure the neighbors aren't using my wifi, and you still screw me like this? I've paid every fing month for 206 e mill st. Beaver dam Wisconsin and this is how you screw your loyal customers? I don't need you if this is how you will treat me, I'll find another Internet provider or just use my smart phone which somehow had way. Enter service than you. Fuck you. Pay me, stop treating me like shit. My email is owenbleiler@gmail.com email me asap.

 – About 2 months ago.

I'm at my grandmother's house in McDonald Chapel,AL..
And the guide is horribly outdated. The internet is very slow. And its a crime that these asshats have bought Bright House Networks,...

I'm at my grandmother's house in McDonald Chapel,AL..
And the guide is horribly outdated. The internet is very slow. And its a crime that these asshats have bought Bright House Networks, and Time Warner!
Charter lies in their commercials every time!!!!

 – About 2 months ago.

charter.... i think i got cancer typing it.. thsi fuking wifi is so damn bad that i could barely get on to write this damn comment.. but wait theres more, i am getting paid by sponsors to game and I...

charter.... i think i got cancer typing it.. thsi fuking wifi is so damn bad that i could barely get on to write this damn comment.. but wait theres more, i am getting paid by sponsors to game and I CANT PLAY MY GAMES TO MAKE MONEY.. but wait THERES MORE. the fukign commerical says taht its the best wifi.... PLEASE... i could make better wifi with my pubes.. ITS SO DAMN BAD. PLEASE LOAD CHARTER WEBSITE WITH HATE

 – About 2 months ago.

I hate the new Charter commercials!! The last two have been terrible rat-like music. I turn the channel every time they come on. I don't mind the Star Trek one. Please drop the rap!!!!!...

I hate the new Charter commercials!! The last two have been terrible rat-like music. I turn the channel every time they come on. I don't mind the Star Trek one. Please drop the rap!!!!!

 – About 2 months ago.

I live in Rochester, MN. For the last 2 years out of three Charter has provided the worst service I have ever experienced. And I lived in Dallas/Ft Worth and New Jersey before this where the service...

I live in Rochester, MN. For the last 2 years out of three Charter has provided the worst service I have ever experienced. And I lived in Dallas/Ft Worth and New Jersey before this where the service could be described as horse crap. Tonight, 40 channel are breaking up just like last night and the night before that and the week earlier and last month.

 – About 2 months ago.

So I've had to deal with Charter's shitty internet for about a year now, and my parents refuse to switch to a better internet provider. Just let me tell you how terrible Charter is. I get...

So I've had to deal with Charter's shitty internet for about a year now, and my parents refuse to switch to a better internet provider. Just let me tell you how terrible Charter is. I get extremely slow internet speeds (like 4 MBPS) in the room with the internet router. And then in my room, which isn't that far from where the router is, only gets less than 1 MBPS. Also, when I'm on my phone or laptop, the connection constantly disconnects no matter where I am in the house. Then it just pisses me off when i see Charter commercials saying they are the best internet and T.V. provider. And then the T.V.. 90% of the channels have terrible connection and are constantly having terrible video and audio. Also, on the very few channels that aren't like this, the audio is about 2 seconds behind the video.

(Before you say that my internet problems are caused by my router, my mom bought a $100+ router which should be working fine.)

 – About 2 months ago.

Why have I had no cable for three days and all they tell you is we have a major outage and we are working on it! Well when the bill is due and I don't pay I'll tell them, I'm working on...

Why have I had no cable for three days and all they tell you is we have a major outage and we are working on it! Well when the bill is due and I don't pay I'll tell them, I'm working on it!"

 – About 2 months ago.

Not sure what's worse, their shitty Internet or the annoying ass commercials that force me to reach for the remote. Fuck you charter. ...

Not sure what's worse, their shitty Internet or the annoying ass commercials that force me to reach for the remote. Fuck you charter.

 – About 2 months ago.

I am in Northwestern Montana and have had to deal with this utterly pathetic company for the last several years. I have never experienced such absolutely horrible customer service with extremely high...

I am in Northwestern Montana and have had to deal with this utterly pathetic company for the last several years. I have never experienced such absolutely horrible customer service with extremely high pressure sales tactics and very sketchy approaches with their billing system such as hidden fees, double charging for services, forcing customers to rent their equipment. Not to mention that is now costs $5 to talk to an actual human to deal with issues that are out of the customers control. My internet connection is worse than Centurylink's 1.5mbps ancient dsl service both in ping times and connection speeds. In fact the connection drops a minimum of 8 times per day with an average down time of 5-8 minutes per drop. 60Mbps!!!??? I am a network engineer and have run regular tests throughout the last several years and I can say for a fact that we don't even get close to 60. On a good day at 4:00AM I might see 12Mbps for 10 seconds to a speed test server outside of their network plus my house is less that 100 yards from their fiber junction box. Any educated person in this industry very well knows that using a hybrid fibre/copper coax distributive loop system with a 70:1 line sharing ratio pretty much guarantees massive interference from over head power lines, weather, and general electrical line loss pretty much guarantees the network will fail on a consistent basis. Apparently Charter hasn't figured out (and/or is ignoring technology advances) what smaller and far more reliable wireless, and fibre communication company's have figured out quite a while ago which is copper networks are old news and anti-interference with unlimited bandwidth capable fibre optics is the only current viable option for the future of the internet. I can't stress how much I despise this company and their god awful tactics!!!!

 – About 3 months ago.

FUCK CHARTER AND THEIR SHITTY EVERYTHING...

FUCK CHARTER AND THEIR SHITTY EVERYTHING

 – About 3 months ago.

Charter Spectrum was great the first year, but after that my ping and download speeds are utter shit. Ping goes from 5 to 272 ms out of nowhere in the middle of my streaming and gaming. WHY CAN'T...

Charter Spectrum was great the first year, but after that my ping and download speeds are utter shit. Ping goes from 5 to 272 ms out of nowhere in the middle of my streaming and gaming. WHY CAN'T THEY ADD MORE LINES IN THIS DAMN PLACE?!?!?!?!?

 – About 3 months ago.

In many markets, this company has a near monopoly. Congress must be on the payroll because they've allowed this company to acquire the competition and raise prices. Crooks....

In many markets, this company has a near monopoly. Congress must be on the payroll because they've allowed this company to acquire the competition and raise prices. Crooks.

 – About 3 months ago.

White people rapping about Charter. This agency needs a collective throat punch. ...

White people rapping about Charter. This agency needs a collective throat punch.

 – About 3 months ago.

Charter Internet may in fact be the worst isp known to man. I despise the entire company with every fiber of my being and hope everyone that supports charter Internet has their armpits infested with...

Charter Internet may in fact be the worst isp known to man. I despise the entire company with every fiber of my being and hope everyone that supports charter Internet has their armpits infested with the fleas of a thousand camels assholes. It absolutely sickens me everyday. If I'm ever going to call anything worthless it would be charters pathetic attempt at providing decent internet access. It's insanely infuriating at the lack of ability charter has to provide good internet, let alone their customer support. Jesus Christ, how hard is it to do your job and be polite and helpful? I'm already furious at your companies piss poor attempt at providing internet. How about you try not to be a dick? I could go on forever about how much I hate you charter, but I know it will not do me any good. You are worthless and if I had the option I would even consider time warner cable because I'm sure that even Africa has better Internet access by tying a twig to the back of lions ass running on top of gazelle shit. Fuck you.

 – About 3 months ago.

My only reason to have internet is for online games. Charter has pretty much ruined that with constant disconnects and unreliability. What a bunch of fucks....

My only reason to have internet is for online games. Charter has pretty much ruined that with constant disconnects and unreliability. What a bunch of fucks.

 – About 3 months ago.

Worst fucking commercials i've ever seen!!!! if i ever see any of these assholes from the annoying singing ad i swear i'll fucking kill them!!!!!!...

Worst fucking commercials i've ever seen!!!! if i ever see any of these assholes from the annoying singing ad i swear i'll fucking kill them!!!!!!

 – About 3 months ago.

flat cable .015 mbps cant even support xbox one multiplayer for gta 5 sucky.
...

flat cable .015 mbps cant even support xbox one multiplayer for gta 5 sucky.

 – About 3 months ago.

in regards to up n down speeds I want to add to it. They "claim" it's 55mbps BUT it's 8ish down & 1-6up, Far from what I pay for. FUCK Charter!!!!!!!!!!BTW way too many commercials ...

in regards to up n down speeds I want to add to it. They "claim" it's 55mbps BUT it's 8ish down & 1-6up, Far from what I pay for. FUCK Charter!!!!!!!!!!BTW way too many commercials

 – About 3 months ago.

Why does charter suck so bad and where the fuck can I get normal cable n decent internet without 5 mins worth of commercials every 6 minutes of tv (btw their internet speeds are WAY slower then they...

Why does charter suck so bad and where the fuck can I get normal cable n decent internet without 5 mins worth of commercials every 6 minutes of tv (btw their internet speeds are WAY slower then they claim).

 – About 3 months ago.

Charter keeps dropping me so I will stop by charters local fort payne office friday and disolve our dealings with them returning to At &t
And Im glad to see im not the only one....

Charter keeps dropping me so I will stop by charters local fort payne office friday and disolve our dealings with them returning to At &t
And Im glad to see im not the only one.

 – About 3 months ago.

I'm so fucking annoyed right now the Internet is so annoying it barely works and the ads give me nosebleeds ...

I'm so fucking annoyed right now the Internet is so annoying it barely works and the ads give me nosebleeds

 – About 3 months ago.

This is what you get with monopolies. They don't care. Rotten company. Rotten cluttered menu. Relentless awful commercials. Let Apple make the menu system, you idiots. You aren't...

This is what you get with monopolies. They don't care. Rotten company. Rotten cluttered menu. Relentless awful commercials. Let Apple make the menu system, you idiots. You aren't capable.

 – About 3 months ago.

The charter programming idiot has been dead for many days now, please check the office the smell is unbearable!...

The charter programming idiot has been dead for many days now, please check the office the smell is unbearable!

 – About 3 months ago.

Literally, there's no time in the day or night when charter internet will stop disconnecting. Right now I'm just getting by using my hotspot. As of now, my Internet has disconnected for over 3...

Literally, there's no time in the day or night when charter internet will stop disconnecting. Right now I'm just getting by using my hotspot. As of now, my Internet has disconnected for over 3 hours... fuck this crap

 – About 3 months ago.

Fuck Charter and every stupid inbred piece of shit that thinks they're decent. These are the same racist fuckheads that are voting for trump....

Fuck Charter and every stupid inbred piece of shit that thinks they're decent. These are the same racist fuckheads that are voting for trump.

 – About 3 months ago.

I hated Charter so much that I cut the TV Cable and went with an antennae and got 6 Free air stations. Then Charter starts advertising on the Free Air Stations! I just can't get away from them. ...

I hated Charter so much that I cut the TV Cable and went with an antennae and got 6 Free air stations. Then Charter starts advertising on the Free Air Stations! I just can't get away from them. So I keep the remote real close to change channels!

 – About 3 months ago.

Q. What do you call a Chinese prostitute?
A. Suk Mi Dong...

Q. What do you call a Chinese prostitute?
A. Suk Mi Dong

 – About 3 months ago.

Q. Why can’t Chinese people have white babies?
A. Because two Wongs don’t make a white....

Q. Why can’t Chinese people have white babies?
A. Because two Wongs don’t make a white.

 – About 3 months ago.

Q. Why can’t Chinese people have white babies?
A. Because two Wongs don’t make a white....

Q. Why can’t Chinese people have white babies?
A. Because two Wongs don’t make a white.

 – About 3 months ago.

FUCK OFFFFFFF NIGGGAAAAAAA YO MAMA IS SO BLACK LITTLE KIDS THINK OF HER AS THE WORLDS BIGGEST BROWNIE!!!!!!!!!YOU WIFI SUCKKKK DICKKKKKKKKK SO EAT DICKKKKKKKKKKKKKKKKKKKKK...

FUCK OFFFFFFF NIGGGAAAAAAA YO MAMA IS SO BLACK LITTLE KIDS THINK OF HER AS THE WORLDS BIGGEST BROWNIE!!!!!!!!!YOU WIFI SUCKKKK DICKKKKKKKKK SO EAT DICKKKKKKKKKKKKKKKKKKKKK 8==================================D Bitch



Mommy IM BORED

 – About 3 months ago.

Dirty mamamammmamaa...

Dirty mamamammmamaa

 – About 3 months ago.

I WANT TO SLAP CHARTER WITH A CHANCLAAAAA...

I WANT TO SLAP CHARTER WITH A CHANCLAAAAA

 – About 3 months ago.

I don't have charter but from friend's perspective of this company I pretty much agree that their wifi sucks so much. I would be skyping with my friends and few minutes into the call they...

I don't have charter but from friend's perspective of this company I pretty much agree that their wifi sucks so much. I would be skyping with my friends and few minutes into the call they would just randomly disconnects.This would happen constantly. I was suppose to change to charter when Verizon fios gave away the regular Verizon wifi but my dad said for the phone, wifi, and tv is around $90. That's pretty expensive and not worth it, if the wifi sucks and the tv shows no signal screens or has cringy commercials! Like what is this! I thought charter was the best, but I guess its not anymore. I would rather choose Verizon Fios over charter.To me the only good thing that happened to me with charter was that one time my dad's tire came of. A charter dude drove by by us in his truck, then he went back for us to help by putting his truck behind our car to warn other cars and so we wouldn't get hit by anyone cuz part of our car was blocking part of the lane. He also waited til my dad came back and repaired the car.I know this is not related to wat I said in the beginin the futre thening but the charter dudes r better than their actual service. The dude's name was Jason. My dad said he would recommend him. To end all of this, charter's wifi is the suckest nigga shiet dirty mama wifi. One day in the future there will be a better wifi than charter and it won't be as expensive as charter.

 – About 3 months ago.

Got charter spectrum for 2 years. It was great at first. But then within the 2nd year, the wifi starts to disconnect at random moments and soon it was very frequent to the point it would disconnect...

Got charter spectrum for 2 years. It was great at first. But then within the 2nd year, the wifi starts to disconnect at random moments and soon it was very frequent to the point it would disconnect every 7 minutes each day. My parents even bought the best router out there, I sit close to the router when on the computer, there's only 2 people using the internet, and my parents also had over 3 Charter "technicians" come to see what's wrong with the wifi. After all of this, it still DISCONNECTS. My internet probably disconnected too while I was making this comment. Charter says they'll give you great quality wifi along with phone and television, but even the television gets the blue screen saying "no signal" because the Charter receiver disconnects too. Overall, I feel that my family's hope of having great service has been betrayed by Charter which angers mehhh. And the MOST annoying thing with Charter is their CRAP commercials especially with that cringy guy beatboxing and a bunch of paid actors singing along with it AHHHGGGGGGGGG!!!!!!!!!! dis company is trash D:

 – About 3 months ago.

worst commercials ever. How do you expect to get customers when they turn the channel to avoid the dumbass commercials?...

worst commercials ever. How do you expect to get customers when they turn the channel to avoid the dumbass commercials?

 – About 3 months ago.

every person on this website sucks!!!! I used to call all these cities and ppl are rude and grumpy all the time I have charter and I love it!!!! Love calling alabama and south carolina you ppl rock...

every person on this website sucks!!!! I used to call all these cities and ppl are rude and grumpy all the time I have charter and I love it!!!! Love calling alabama and south carolina you ppl rock #dontbeachater haha

 – About 3 months ago.

Even with the non character limit I can not express in words just how selfserving and shitty Charter is. I was curious to see what my Mbps was, as my ps4 was running slowly at a location I don't...

Even with the non character limit I can not express in words just how selfserving and shitty Charter is. I was curious to see what my Mbps was, as my ps4 was running slowly at a location I don't usually visit with the ps4, and found that it was so fucking slow that I needed to find my Kbps. Kilobytes. I mean, how bad does your internet have to be to be in kb? God damn. Anyways, there a thousandth of what I want to say about charter sucking, but meh. Let's see how Witcher 3 is download- ...Jesus Christ. Half a percent in a fifteen minute period... Thanks Charter, can't wait to end my tort- service with you.

 – About 3 months ago.

Not just the internet failures, but what about the television lineup? You tune into one movie that is PROGRAMED on the cable guide and get something else. What the fuck do they have a 17 year old...

Not just the internet failures, but what about the television lineup? You tune into one movie that is PROGRAMED on the cable guide and get something else. What the fuck do they have a 17 year old typing the guides programs in India?? ALL THE SO CALLED PREMIUM STATIONS PLAY THE SAME CRAP IN ROTATION..its too bad people cant afford to get out and travel see the world, but are stuck watching crap on cable! Fuck flo, the lizzard and the duck and please shit on the heads of big pharma. Thanks

 – About 3 months ago.

I find it funny i pay 400 bucks a month just for internet but still my son cant play is ps4 because of how bad the wifi is
...

I find it funny i pay 400 bucks a month just for internet but still my son cant play is ps4 because of how bad the wifi is

 – About 3 months ago.

I find it funny i pay 400 bucks a month just for internet but still my son cant play is ps4 because of how bad the wifi is
...

I find it funny i pay 400 bucks a month just for internet but still my son cant play is ps4 because of how bad the wifi is

 – About 3 months ago.

They spend more money on advertising than they do on fixing stuff....

They spend more money on advertising than they do on fixing stuff.

 – About 3 months ago.

On demand has had a feed problem here for months. I get the usual BS about restarting and unplugging, etc. Finally a tech will come out in a few days. What can he do when it is a feed problem from...

On demand has had a feed problem here for months. I get the usual BS about restarting and unplugging, etc. Finally a tech will come out in a few days. What can he do when it is a feed problem from Charter main system or maybe a satellite? Nothing but waste my time. Both receivers do the same exact thing with broken audio, picture depixilating, etc. and ONLY on ON DEMAND! Don't have to be smart to know that is coming from a main feed, not my line or receivers. No doubt spikes from interference in the main system for on demand. They will not admit to it or reimburse us for loss of use of on demand feature. I pay $225 a month for the big tamale package. Rest of TV, phone, and internet are fine. Most of the shows we watch are ON DEMAND!

 – About 3 months ago.

WORST COMMERCIALS EVER!!! Company needs to FIRE their marketing/advertising department! ...

WORST COMMERCIALS EVER!!! Company needs to FIRE their marketing/advertising department!

 – About 3 months ago.

I moved to an area 1/16 that is of C.S. Monopoly. I told by all and everyone it's Charter or you go without. I bit the bullet even so reading complaints galore. Believe the Complaints, embellished...

I moved to an area 1/16 that is of C.S. Monopoly. I told by all and everyone it's Charter or you go without. I bit the bullet even so reading complaints galore. Believe the Complaints, embellished or not. Internet service is just enough to get you online at nearly $70 a Mo fees taxes etc. On a good day you may be able to actually USE the internet without interruption .. 2 hours is a good day. My Best Advise Keep barrels of cheese bits to continually feed the Rat that runs the wheel.... it's this archaic. I am moving again, soon I will be free of paying this company for 100% distance and irritation. Bottom line: DON'T - People find another way, there is always another way.

 – About 3 months ago.

Time for Charter to get a new advertising company. They have THE MOST ANNOYING commercials anywhere on TV. I'm considering dropping my subscription if they don't change their ways. The...

Time for Charter to get a new advertising company. They have THE MOST ANNOYING commercials anywhere on TV. I'm considering dropping my subscription if they don't change their ways. The commercials seem to have gone from bad to worse!

 – About 3 months ago.

Cut the cable.
Haven't seen an awful charter commercial for over a year.
Hooray!!!!!!!!!...

Cut the cable.
Haven't seen an awful charter commercial for over a year.
Hooray!!!!!!!!!

 – About 3 months ago.

Your rap commercial is the absolute worst on tv. What makes you think anyone wants to listen to your boy spit into the tv?? I mute the ad everytime it's on.. I would NEVER use your company for...

Your rap commercial is the absolute worst on tv. What makes you think anyone wants to listen to your boy spit into the tv?? I mute the ad everytime it's on.. I would NEVER use your company for this EXACT reason!! DISGUSTING

 – About 3 months ago.

Charter lies about their internet speed. They have these douchebag actors saying "10x faster than ATT DSL". That is a flat out lie. They have 60mb download speeds, but only 3mb upload...

Charter lies about their internet speed. They have these douchebag actors saying "10x faster than ATT DSL". That is a flat out lie. They have 60mb download speeds, but only 3mb upload speeds.

Since TCP/ip is duplex communications, this 3mb upload speeds choke the hell out of the overall speeds. A few friends have Verizon Fios which is 20mb up and 20mb down, and it is so much smoother and faster than Charter it's not funny.

Between the hours of 6pm and 9pm, streaming a video is almost impossible, the network is so choked.

 – About 3 months ago.

They have the worst commercials! My family & I have to turn the channel as fast as possible every single time one comes on!! Are they not a television "communications" company? Who approves...

They have the worst commercials! My family & I have to turn the channel as fast as possible every single time one comes on!! Are they not a television "communications" company? Who approves every single one of these ridiculous ads, for years?? They are all SOO annoying!! One of their Recruiters called me for a job & I wouldn't proceed bcse of their commercials... that's not a brand that I want to professionally identify with & will never get their service... I can just imagine how ridiculous their service would be given how they broadcast their "product".

 – About 3 months ago.

Charter you fucking suck, internet half works, your comercials fucking suck!! Why do you have so many goddamn phone numbers??? None of them are easy to memorize, and the songs suuuuuck. ...

Charter you fucking suck, internet half works, your comercials fucking suck!! Why do you have so many goddamn phone numbers??? None of them are easy to memorize, and the songs suuuuuck.

 – About 3 months ago.

what the actual fuck are you doing charter? i pay for 55mps and i get literally 1.28mps? thats not how this shit works. i cant use my own fucking wifi because its running to fucking slow because you...

what the actual fuck are you doing charter? i pay for 55mps and i get literally 1.28mps? thats not how this shit works. i cant use my own fucking wifi because its running to fucking slow because you fucking assholes only care about making fucking money.

 – About 3 months ago.

Charter is a shitty company, 99% reliability my ass more like 99 fucks in the ass with high bills and no internet. i pay for 60mbps and only get .28 point two eight not even 1 mbps. i cant even load...

Charter is a shitty company, 99% reliability my ass more like 99 fucks in the ass with high bills and no internet. i pay for 60mbps and only get .28 point two eight not even 1 mbps. i cant even load the speedtest to check this shit. sick of it.

 – About 3 months ago.

Charter blocked customer-owned modems for two years, must pay fine
Under settlement, Charter must notify FCC each time it blocks a 3rd-party modem.

A Cisco modem that's...

Charter blocked customer-owned modems for two years, must pay fine
Under settlement, Charter must notify FCC each time it blocks a 3rd-party modem.

A Cisco modem that's certified to work with Charter cable service.
Cisco
Charter Communications prevented customers from using their own modems for two years beginning in 2012, and as punishment, the company will have to pay a $640,000 fine and complete a three-year compliance plan.
The Federal Communications Commission entered into a consent decree with Charter to settle the commission’s investigation into the matter, and it released the decree on Tuesday. Charter’s actions were no secret—see this DSLReports article describing the modem ban in June 2012. But Charter—which just got FCC approval to complete a merger that will make it the nation’s second largest cable company—got away with it until the FCC stepped in. he FCC’s Media Bureau began an investigation in July 2015 after modem maker Zoom Telephonics asked the commission to take action. Zoom also petitioned the FCC in October 2015  to reject Charter’s purchase of Time Warner Cable (TWC) and Bright House Networks.
“The Bureau’s investigation found that for a period of approximately two years beginning in 2012, Charter informed subscribers that they would no longer be permitted to attach new customer-owned modems,” the FCC said. “Charter later provided a list of authorized customer-owned modems, but new modems were only added to the list after passing a number of tests, many of which did not relate to harm to the network or theft of service.” (Charter customers who already used third-party modems before the policy went into place were allowed to keep using them.)
Because of the FCC investigation, Charter is shortening its modem testing period to three weeks. The $640,000 fine will be paid to the US Treasury.
Charter will have to file compliance reports every six months detailing its efforts to let customers attach their own modems. It won’t be a total free-for-all, though. For example, Charter can still prohibit attachment of modems that don’t support version 3.0 or higher of DOCSIS, the Data Over Cable Service Interface Specification. Charter will have to notify the FCC each time it prohibits the attachment of a specific modem and explain why.
Charter doesn’t charge a separate modem rental fee—the cost of a Charter-supplied modem is included in a customer’s monthly bill. Thus, using a third-party modem with Charter doesn’t save a customer any money. But regardless of whether cable companies charge a rental fee, FCC rules prohibit providers from preventing the use of modems except when they cause “electronic or physical harm” or are used for “the unauthorized receipt of service.”
Charter began preventing use of customer-owned modems when it launched new pricing and packages that included the modem at no additional cost. “As a result, we will no longer provision customer owned modems on our network when a customer signs up for Charter Internet service,” a company representative said at the time in a DSLReports thread. “If you are an existing Charter Internet customer and own your own modem, and you are content to stay in your current package and pricing, you can continue to use your modem. If you decide you would like to come to the new pricing, at that point, we will issue you a new Charter modem.”
Charter said it enforced the policy because it wanted to make sure every customer gets “the best online experience possible.” To make that happen, Charter said it needed to provide the modems itself and make sure they all have the most up-to-date firmware.
While Charter finally relented in 2014 and allowed use of third-party modems, the company’s testing program resulted in few options, according to Zoom’s petition to deny the Charter/TWC/Bright House merger. (The merger got the final required approval from California regulators today and is expected to be completed next week.)
“Most of the 22 Charter-certified modem models are unavailable at major brick and mortar retailers, and others are not easily available,” Zoom wrote. “Only three have wireless functionality, and none of them employ the 802.11ac standard.”
The Charter website currently lists 25 approved modems.
This wasn’t the only case of a cable company allegedly preventing attachment of customer-owned devices. A class-action lawsuit against Cablevision accused that company of requiring cable TV subscribers to rent a set-top box in order to receive certain video services. While Cablevision denied the allegations, it agreed to a settlement that offers customers one-time bill credits or payments of $20 to $40, or services valued at up to $140. Current or former Cablevision customers have until September 23 to request bill credits or cash payments.

 – About 3 months ago.

Its ridiculous. Yesterday my internet was down for 12 hours. The day before, it was down for 4 hours. The two weeks before that it was choppy as fuck, going in and out for 10 seconds at a time about...

Its ridiculous. Yesterday my internet was down for 12 hours. The day before, it was down for 4 hours. The two weeks before that it was choppy as fuck, going in and out for 10 seconds at a time about 12 times an hour (which is insanely annoying when you are trying to play a game or get work done). Of course, today it's been periodically going out. It was fine when I first got it, but got exponentially worse as time went on. Charter takes you out to dinner to Denny's, slips some drugs in your drink, and sodomizes you in the bathroom before stealing your car, not paying the check and leaving you there. Charter has polite customer service staff who could probably memorize the entire BS script they run through on their first day with how often people complain.

I would love nothing more than to leave this company if I had a choice, but of course, like so many other places, they monopolize towns. It's either, go off the grid, or expect to get raped in a Dennys bathroom every couple days.

 – About 3 months ago.

Charter Internet is awful in the St Louis area. There needs to be a faster alternative right? No?...

Charter Internet is awful in the St Louis area. There needs to be a faster alternative right? No?

 – About 3 months ago.

Fuck charter and every dumb shithead that works there! My internet never fucking works but they charge so much and theyve been out to fix the fucking wifi too many times and bitch to me about using...

Fuck charter and every dumb shithead that works there! My internet never fucking works but they charge so much and theyve been out to fix the fucking wifi too many times and bitch to me about using more than one router? Wtf is this bullshit?! Fuck charter! If the whole place blows up you guys know who did it
P.S. I was the one who stole your tools charter fuckhead

 – About 3 months ago.

I will NEVER get Charter TV! I know nothing about your service, but your commercials are UNBEARABLE!

Plus they are constantly shown..................blaring inmy ears whenever my TV is...

I will NEVER get Charter TV! I know nothing about your service, but your commercials are UNBEARABLE!

Plus they are constantly shown..................blaring inmy ears whenever my TV is on! There should be a law

against this onslaught!

 – About 3 months ago.

Internet outages high cost and shit results charter sucks. Go with Verizon. ...

Internet outages high cost and shit results charter sucks. Go with Verizon.

 – About 3 months ago.

Charter suck donkey cocks, they are greedy ass whores.... because they will charge your account full price if you like to put your service on "vacation hold" you are paying for service when...

Charter suck donkey cocks, they are greedy ass whores.... because they will charge your account full price if you like to put your service on "vacation hold" you are paying for service when you are on vacation with your family for 1 month... I been a royal long time customer...you cheese dick ass clowns, you have "no honor" toward your customer "as the great Vulcan proverbs state":
live long and go fuck your self charter communication cunts..!

 – About 3 months ago.

charter fucking suck, because they charge your account full price
if you like to put your account on vacation hold..
you are paying for service when you are out of town..!

so...

charter fucking suck, because they charge your account full price
if you like to put your account on vacation hold..
you are paying for service when you are out of town..!

so again fuck you charter...!

 – About 3 months ago.

what the fuck is their problem... I don't even try to understand the amount of bullshit they try to sell people. I get the supposed 60 mbs a second, but end up with closer to five before i give up...

what the fuck is their problem... I don't even try to understand the amount of bullshit they try to sell people. I get the supposed 60 mbs a second, but end up with closer to five before i give up and switch to wireless hotspot from my phone. I have a fucking gaming router, that is top of the line, so i know that it isn't just a router problem. speed tests literally on my router tell me just how shitty the bandwidth is.

 – About 3 months ago.

Oh the absolute agony to my ears and have to run to push the mute button. Puts a whole new twist to it tho...watching the guy rap in silence is much more disturbing. Certainly all agree. ...

Oh the absolute agony to my ears and have to run to push the mute button. Puts a whole new twist to it tho...watching the guy rap in silence is much more disturbing. Certainly all agree.

 – About 3 months ago.

I turn the channel as soon as their commercials come on. Whatever ad agency handling them can't possibly be proud of their work. Dumping them for SlingTv for now and I will make the switch to...

I turn the channel as soon as their commercials come on. Whatever ad agency handling them can't possibly be proud of their work. Dumping them for SlingTv for now and I will make the switch to Google Fiber as soon as they enter my market.

 – About 3 months ago.

Typical greedy corporation. They buy up Time Warner and try to tell everyone nothing will change. Our media does nothing to try and investigate and ask questions. So of course the merger goes...

Typical greedy corporation. They buy up Time Warner and try to tell everyone nothing will change. Our media does nothing to try and investigate and ask questions. So of course the merger goes through and approx a month later what do you know- many many job loses, a complete change in policies and procedures for employees which will only lead to poor morale and poor job performance. This in turn will lead to poorer customer service but as long as the corporate hogs get fatter then who cares right...well the 99 percenters are no longer standing for this behavior and unfortunately for Charter the vast majority of their employees are in that group. Its time for these greedy hogs to learn pigs get fat hogs get slaughtered.

 – About 3 months ago.

Fuck you charter and all your phony charges you screw the customers with!!!!! Enough said. ...

Fuck you charter and all your phony charges you screw the customers with!!!!! Enough said.

 – About 3 months ago.

Charter has the gayest commercials ever. Only people that like them are guys who suck other guys dicks.....

Charter has the gayest commercials ever. Only people that like them are guys who suck other guys dicks..

 – About 3 months ago.

Okay--I like to have an umbilical cord, but I have had it with these people. Their service and signal sucks. Give me a big antenna and I will be happy. If it is a popular program then expect the...

Okay--I like to have an umbilical cord, but I have had it with these people. Their service and signal sucks. Give me a big antenna and I will be happy. If it is a popular program then expect the signal to be crappy.

 – About 3 months ago.

Okay--I like to have an umbilical cord, but I have had it with these people. Their service and signal sucks. Give me a big antenna and I will be happy. If it is a popular program then expect the...

Okay--I like to have an umbilical cord, but I have had it with these people. Their service and signal sucks. Give me a big antenna and I will be happy. If it is a popular program then expect the signal to be crappy.

 – About 3 months ago.

Hi I am MiSCHiEF and I am here to complain about how shitty charter spectrum is, the fucking internet times out every fucking server I join on CS:GO... and I've been dealing with it forever now,...

Hi I am MiSCHiEF and I am here to complain about how shitty charter spectrum is, the fucking internet times out every fucking server I join on CS:GO... and I've been dealing with it forever now, and it's just shit. I really hope this business goes bankrupt within 5 years cause they're unreliable and shitty. Fucking shit.

 – About 3 months ago.

FOR THE LOVE OF ALL THAT IS HOLY!!!!!
STOP THE STUPID RAP COMERICIAL!!!!
ALL YOUR ADS SUCK!! I'M TIRED OF MUTING THE STUPID THINGS!
PAY ATTENTION TO WHAT THESE PEOPLE ARE...

FOR THE LOVE OF ALL THAT IS HOLY!!!!!
STOP THE STUPID RAP COMERICIAL!!!!
ALL YOUR ADS SUCK!! I'M TIRED OF MUTING THE STUPID THINGS!
PAY ATTENTION TO WHAT THESE PEOPLE ARE COMPLAINING ABOUT. I WILL NEVER HAVE CHARTER !

 – About 3 months ago.

FOR THE LOVE OF ALL THAT IS HOLY!!!!!
STOP THE STUPID RAP COMERICIAL!!!!
ALL YOUR ADS SUCK!! I'M TIRED OF MUTING THE STUPID THINGS!
PAY ATTENTION TO WHAT THESE PEOPLE ARE...

FOR THE LOVE OF ALL THAT IS HOLY!!!!!
STOP THE STUPID RAP COMERICIAL!!!!
ALL YOUR ADS SUCK!! I'M TIRED OF MUTING THE STUPID THINGS!
PAY ATTENTION TO WHAT THESE PEOPLE ARE COMPLAINING ABOUT. I WILL NEVER HAVE CHARTER !

 – About 3 months ago.

FOR THE LOVE OF ALL THAT IS HOLY!!!!!
STOP THE STUPID RAP COMERICIAL!!!!
ALL YOUR ADS SUCK!! I'M TIRED OF MUTING THE STUPID THINGS!
PAY ATTENTION TO WHAT THESE PEOPLE ARE...

FOR THE LOVE OF ALL THAT IS HOLY!!!!!
STOP THE STUPID RAP COMERICIAL!!!!
ALL YOUR ADS SUCK!! I'M TIRED OF MUTING THE STUPID THINGS!
PAY ATTENTION TO WHAT THESE PEOPLE ARE COMPLAINING ABOUT. I WILL NEVER HAVE CHARTER !

 – About 3 months ago.

all charter does is say that they're going to do something but unless you call them 50 times they just fuck your ass...

all charter does is say that they're going to do something but unless you call them 50 times they just fuck your ass

 – About 3 months ago.

Charter goes out every time there's a drop of rain here. What a pack of fuckheads, it's been two days and their "service" is still intermittent at best. You'd get better internet...

Charter goes out every time there's a drop of rain here. What a pack of fuckheads, it's been two days and their "service" is still intermittent at best. You'd get better internet using rocks and mud.

 – About 3 months ago.

I've been a charter customer for 7 years and I can honestly say that they are the most dishonest, sneaky, carelessbcompany I have ever seen.

I for one believe they should be held...

I've been a charter customer for 7 years and I can honestly say that they are the most dishonest, sneaky, carelessbcompany I have ever seen.

I for one believe they should be held criminally liable for theft by deception. They have failed to deliver services for which they have been faithfully paid for by their customers.

i am not usually one to make public displays of dissatisfaction but I won't let this go without words. I tried to close my account and they told me they could not close it because they could not verify my identity over the phone. So I need to drive to the local office and do it face to face. So far as I can see they do claim to offer this service over the phone.

Anyway, there is not a day that goes by that I don't have my internet go down. It's usually around 5pm cst right about the time I sit down to eat my supper. So, thanks Charter for being a thorn in my ass. I plan to remove myself asap.

C Craft of FP

 – About 3 months ago.

The charter rep came to my house to set up service. I stepped out of the room only to return to him beating off. I asked what the fuck are you doing ? He grabbed me and bent me over the table and...

The charter rep came to my house to set up service. I stepped out of the room only to return to him beating off. I asked what the fuck are you doing ? He grabbed me and bent me over the table and plugged me from behind without protection. Now I'm trying to locate him to let him know that I'm pregnant. Charter please help.

 – About 3 months ago.

Why am i paying 50$ a month for something i could get by rubbing my hands together....

Why am i paying 50$ a month for something i could get by rubbing my hands together.

 – About 4 months ago.

Also, for those of you who "work from home" and demand better response time and more urgency over other customers, allow me to remind you that running a business using the residential packages...

Also, for those of you who "work from home" and demand better response time and more urgency over other customers, allow me to remind you that running a business using the residential packages violates the terms of service with the service Charter provides. So before you complain about not being the special snowflake you want to be, get yourself over to Charter-Business, pay the extra money for the BUSINESS service, and kindly remove the mentality that you deserve special attention, fuckers.

 – About 4 months ago.

Charter doesn't suck, the customers are just stubborn and stupid. They don't want to listen to the steps needed to be taken to fix their problem, they want to do it their way. Fix yourselves...

Charter doesn't suck, the customers are just stubborn and stupid. They don't want to listen to the steps needed to be taken to fix their problem, they want to do it their way. Fix yourselves before you blame the company you fuckwits.

 – About 4 months ago.

Charter is flat out terrible. They advertise these fast internet rates, but they do NOT live up to their promises. My internet consistently drops out or becomes slow throughout the day, regardless of...

Charter is flat out terrible. They advertise these fast internet rates, but they do NOT live up to their promises. My internet consistently drops out or becomes slow throughout the day, regardless of how many people are using it. Charter has sent multiple servicemen out here who seem to not understand that the problem is not on my end. They have told us to replace our modem/router 3 times now, and the problem has persisted. All of these times it has been at our personal expense. Fuck you charter. You not only have failed to uphold your side of our deal but have treated a customer like absolute trash. Fuck you.

 – About 4 months ago.

The commercials are SO HORRIBLE!!! Make them stop somebody please!!...

The commercials are SO HORRIBLE!!! Make them stop somebody please!!

 – About 4 months ago.

This is literally the worst Internet you can buy, period....

This is literally the worst Internet you can buy, period.

 – About 4 months ago.

FUCK...

FUCK

 – About 4 months ago.

Reboot three times a day, They keep monkeying around illegally with the bandwidth. File complaints with the Attorney General of California. File Complaints with the FCC. Never use your real...

Reboot three times a day, They keep monkeying around illegally with the bandwidth. File complaints with the Attorney General of California. File Complaints with the FCC. Never use your real information when filing the complaints or Charter will try to shut off your connection. Charter and FCC tied together in cronyism, maybe Attrney General can fix this.

 – About 4 months ago.

Well, I live in Roswell, GA and I agree....Charter DOES SUCK!! Our internet goes out 2-3 times a week! We also have Spectrum and the channels are constantely going out on us! We keep getting BS...

Well, I live in Roswell, GA and I agree....Charter DOES SUCK!! Our internet goes out 2-3 times a week! We also have Spectrum and the channels are constantely going out on us! We keep getting BS messages that there's no internet connection but yet the internet to our laptop still works. By the way, I was told by a Charter representative that the reason why our Internet goes out like it does is because THEY are resetting the I.P. address every 72 damn hours!! So yeah, it makes sense that people would be losing their Internet every 2-3 days a week!

I have NEVER had as much trouble with an Internet/cable company as I have with CHARTER. They take 100% of you hard-earned money and you get less than dismal sevice! What BS!! There has got to be something that we can do about this. I would LOVE to start a petition to get rid of Charter all together (I know that won't happen) but a gal can dream about it.

 – About 4 months ago.

I am not getting the service worth of my money. Internet disconnects continuously throughout the day. Unfortunately there is no other provider in my area to switch.
...

I am not getting the service worth of my money. Internet disconnects continuously throughout the day. Unfortunately there is no other provider in my area to switch.

 – About 4 months ago.

I swear to god this is the slowest internet I have ever seen in my life....

I swear to god this is the slowest internet I have ever seen in my life.

 – About 4 months ago.

Your rap commercial SUCKS and I always mute it when it comes on. It is classless and appeals to thug mentality!! You can do better than that!!!!!!...

Your rap commercial SUCKS and I always mute it when it comes on. It is classless and appeals to thug mentality!! You can do better than that!!!!!!

 – About 4 months ago.

The second I find a viable replacement for charter it is gone. I'm not sure how it works elsewhere but in the St. Louis area it is awful! We have to reset our Internet all the time and they keep...

The second I find a viable replacement for charter it is gone. I'm not sure how it works elsewhere but in the St. Louis area it is awful! We have to reset our Internet all the time and they keep telling me that it's not them, it's our router. The router they gave us. But of course I have to pay them to come and change it out with a router that I also have to pay for. I hate this company!